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Auvik Network Management (ANM) vs Infraon IMS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Auvik Network Management (ANM)
Ranking in Network Monitoring Software
4th
Ranking in IT Infrastructure Monitoring
7th
Ranking in Cloud Monitoring Software
6th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
216
Ranking in other categories
Network Troubleshooting (1st), Network Traffic Analysis (NTA) (2nd)
Infraon IMS
Ranking in Network Monitoring Software
82nd
Ranking in IT Infrastructure Monitoring
56th
Ranking in Cloud Monitoring Software
49th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Server Monitoring (33rd)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of Auvik Network Management (ANM) is 1.3%, up from 1.0% compared to the previous year. The mindshare of Infraon IMS is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Auvik Network Management (ANM)1.3%
Infraon IMS0.5%
Other98.2%
Network Monitoring Software
 

Featured Reviews

AmanThakkar - PeerSpot reviewer
Software Engineer at Titanslab Inc.
Network automation has reduced troubleshooting time and supports faster issue resolution
The biggest and best feature I have experienced with Auvik Network Management (ANM) is automatic network discovery, along with features such as topology map, instant alerts, real-time monitoring, easy remote access, and simple dashboards. Among those features, I find automatic network discovery to be the most useful because it gives a clear picture of the entire network without having to create manual diagrams. It is very easy to use Auvik Network Management (ANM), so even a new team member can quickly understand the network because everything is displayed in a very clear way. Auvik Network Management (ANM) has positively impacted our organization by reducing troubleshooting time, improving network visibility, providing a very clear picture, and helping us support multiple client networks and environments very efficiently. We have noticed a 35 to 40% improvement in troubleshooting speed, less manual work in documenting any network system, faster responses to network issues, and better uptime with the client networks.
it_user1631601 - PeerSpot reviewer
GTM Manager at a computer software company with 201-500 employees
Our process efficiency has improved by having all the information in one place, which has reduced manpower
The product is great. We integrated the ticketing tool with the monitoring tool. The agent ID creation is very easy when using this tool. It is so user-friendly. The user interface is good and also the pricing is great. The user interface is good, even a business user or layman can raise a ticket. They provide an all-in-one monitoring tool. If an issue happens, it gets integrated with the email, then proactively that ticket is being raised, which is good. The reporting is good. It is very clear. It is a customized report; however you want it, you can customize it. We use the solution’s role-based dashboards. The head of IT wants to use it so he can see holistically what is happening, e.g., what are the tickets being raised, what is a major issue, and what escalations are happening. There are different dashboards that are customized. For our head of IT, we made a separate dashboard. Then, for the executives, we made a separate dashboard based on time, like hourly or daily. All these reports were customized. While they didn't provide a BI dashboard, they provide a kind of graphical dashboard for whatever the issue is. Once you click on a particular ticket, it drills down to the issue, what it is and when the issue was raised. The drill down is good. It is more like a business intelligence (BI) tool. You can just scroll and zoom in. It goes deep into the issue. Once you click a particular dashboard, it will take you to the next page, then it takes you to the issue. Infraon IMS provides workflow automation for real-world use cases. This makes our work easier. It is just drag and drop (no coding) to build the workflows. For example, a particular ticket is being raised. It gets routed to three important IT executives within our team. From our team, it gets routed to the next level. The learning curve is good. Initially, there were no issues. As soon as the users saw the product, they understood what the product was. There wasn't any kind of training required for this product because it is very straightforward.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The topology map is good. It shows each device and whether it has a safe connection, how long it has been connected, and its activities. That's really helpful. Knowing the map helps our efficiency."
"It's easy to get the information I need. I don't need to hunt for it or run queries to get it."
"The most valuable feature in Auvik is that it lets us know when a network is down. It lets us know right away and we can find out what's causing it: whether it's the firewall, an AP, or there's a whole network outage. It makes things easier by giving us an "eye in the sky" when we're not on the site. It's great for monitoring."
"Auvik has decreased our mean time to resolution. It's easier to find the devices on the network and pull out the information. Of course, the SNMP is also good to get the logs. It helps in the network debugging or if we have to find any problems."
"The main selling point was the traffic insights feature, which better explains our network traffic. Auvik has many different features, but we primarily want it for traffic insights. It has monitoring and network discovery. Network discovery is useful, but we already have a monitoring solution. The network map is easy to use."
"The topography and historical data are excellent; the latter essentially allows us to see back in time, which is helpful as users don't always report issues promptly. The ability to go back and look at historical data is a good feature."
"The ability to put in individualized SNMP checks that might not be in the automated playbook is a valuable feature."
"Auvik has improved our monitoring of contracts for service outside of normal business hours. If anything goes offline after hours, we can alert our engineers immediately, so they can get it working as fast as possible."
"Overall, it's a wonderful one-stop ITSM solution for infrastructure."
"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."
"With Infraon, everything is already built-in so you are able to plug-and-play with the system."
"Being an engineering product, the customization is easy for us compared to SolarWinds and ManageEngine."
"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."
"If you are looking for the best product with the best price, Infraon is the best product."
"We have definitely seen ROI since we first implemented Infraon, three years ago, as it has given us clarity and helped us with compliance during audits."
"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."
 

Cons

"If the out-of-the-box price was about 30% lower, I think it would have allowed us to purchase it sooner. It definitely costs more than some of the competitors that are out there. It's also better, so I understand why it's a little bit more expensive."
"Another issue is that to use Auvik you have to have a dedicated machine, either a virtual or Windows machine."
"Two weeks ago, we were able to access the support chat via a small button on the bottom right side of the screen. Now, that button has gone away and it has become pretty difficult to access support right now, as long as there is no chat button available."
"It would be useful if network monitoring tools could differentiate between traffic on individual physical ports and traffic on logical interfaces like LAGs or bonded interfaces. Ideally, the tool would also recognize and remove duplicate traffic counts within the overall flow metrics."
"I would prefer a simplified dashboard in Auvik Network Management (ANM) because it can be challenging for new users to interpret all the provided data."
"I would like firmware/software updates for hardware, for at least switches and routers. I already have the feature request in, and it is on their list of things to try and do. Cisco stuff has been notoriously and historically kind of a pain to do, and that is what we use primarily. So, that would be a wonderful thing to get, as it is a device-by-device process. It would be nice to be able to get through that at least in a less fiddly way. It is a pretty manual process now."
"The global dashboard needs work, and I'm not the only one saying this."
"Because we can't monitor as we would like, we aren't introducing anything more to the platform at the moment."
"The GUI is in need of improvement. It is not drag-and-drop or easy to use."
"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."
"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."
"We have enquired if there are any possibilities of monitoring non-IPBS devices."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets."
"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."
"Email support is a bit slow. Once you drop an email, it takes time."
 

Pricing and Cost Advice

"The initial offer was high, but I was able to negotiate it down."
"The price is reasonable."
"For the way that it's deployed, where the pricing only affects certain devices—meaning there are some free devices, so that you don't pay for everything—it's quite nicely priced in the middle. It's not an overpriced product, but it's also not a very cheap product."
"I can't speak to the cost; I'm an engineer. Auvik has a subscription-based pricing option, and the other solution we evaluated had high upfront costs."
"The pricing of Auvik is good. If it could be less, that would be even better, but as long as they offer free devices, that is great."
"I don't work in the finance department, so I'm not familiar with the pricing details; however, I know some clients declined Auvik due to the pricing, so they found it expensive. Other clients have adopted it, so they think it's worth the cost."
"For the size of our school, it is expensive, but I understand the reason behind the pricing."
"It's quite reasonable, although it's reasonable for us right now only because of the small number of devices we're using. If we had a lot more to monitor, then I'd have to double-check the pricing and compare it with other solutions to see if it would be competitive."
"The pricing is reasonable, given the features that they provide."
"I think that the pricing for this solution is reasonable and varies by number of devices."
"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."
"Licensing is calculated on a per-user basis."
"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."
"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."
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Top Industries

By visitors reading reviews
Construction Company
10%
Outsourcing Company
10%
Financial Services Firm
9%
Comms Service Provider
7%
Manufacturing Company
16%
Financial Services Firm
15%
Outsourcing Company
13%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business155
Midsize Enterprise32
Large Enterprise25
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Auvik?
I am from the technical department, so the pricing, setup cost, and licensing aspects have been managed by the management.
What needs improvement with Auvik?
Auvik Network Management (ANM) can be improved with better reporting options. While there are options for reporting, having more clarity would be helpful, along with more advanced analytics and mor...
What is your primary use case for Auvik?
Our main use case for Auvik Network Management (ANM) is to monitor and manage the client networks, helping us to track the network devices and identify issues quickly to monitor the performance and...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
 

Also Known As

No data available
Everest IMS
 

Overview

 

Sample Customers

Information Not Available
Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc. 
Find out what your peers are saying about Auvik Network Management (ANM) vs. Infraon IMS and other solutions. Updated: August 2026.
908,858 professionals have used our research since 2012.