ThousandEyes and Auvik Network Management both compete in the network monitoring category. ThousandEyes stands out due to its comprehensive internet and WAN visibility, whereas Auvik excels in simplicity and network infrastructure insights.
Features: ThousandEyes offers comprehensive visibility across internet and WAN networks, deep analysis of network paths, and integration within the Cisco ecosystem. In contrast, Auvik Network Management provides robust network discovery, network topology mapping, and automated configuration backups.
Room for Improvement: ThousandEyes could improve in integration and customization, especially in application-level monitoring. It would also benefit from SNMP integration and refined dashboards. Auvik needs improvement in reporting and alerting customizations, network map accuracy, and reduced alert noise.
Ease of Deployment and Customer Service: ThousandEyes offers on-premises and hybrid cloud deployment, with variable user experiences in support. Auvik operates in the public cloud, recognized for ease of deployment and responsive technical support.
Pricing and ROI: ThousandEyes has higher licensing costs with an extended ROI timeline. Auvik offers flexible device-based pricing, considered fair and cost-effective, with a quicker ROI due to hassle-free deployment.
Auvik Network Management has definitely helped reduce business disruptions related to network issues.
Auvik Network Management saves me 40% to 50% of our time.
They were knowledgeable and responded quickly with accurate and useful information.
They introduced the product to us and explained how to deal with it.
I would give Auvik Network Management support a ten out of ten.
We contacted the support team, and they resolved it within a couple of hours.
The platform scales well and supports our organizational needs.
It was capable of handling all those clients perfectly.
We keep adding sites into Auvik Network Management, and it doesn't seem to affect performance or anything on our end.
A lot of platforms, especially when it comes to CRMs, CMSs, and ERPs, are still built on PHP and MySQL, which I feel is archaic now and slow to query.
In terms of stability, I would rate Auvik Network Management as a ten out of ten, as it does not experience jitter or other major issues.
Sometimes we have issues with the traffic insight features.
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
Enhancements in API functionality and wider tool support for integration with PSA or RMM tools.
Auvik does a good job of nesting those devices. For example, a bunch of different servers will all be nested in one icon on the map, and when opened up, all those multiple servers can be seen.
Having a dedicated incident alert system for URL alerts would help manage noise and streamline operations, especially during patch upgrades.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
The pricing for Auvik Network Management (ANM) is great; it is comparable to other solutions, and for what it does, it actually provides more value for the money than some of the other major competitors.
The pricing was a little bit higher.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.
We can go to different places and monitor, check, configure, and analyze traffic.
I find the most valuable feature of ThousandEyes is the ability to directly see the client's exact issue.
Auvik is a network management software that provides real-time visibility and control over network infrastructure.
It automates network mapping, monitoring, and troubleshooting, allowing IT teams to easily identify and resolve issues.
With its intuitive interface and powerful features, Auvik helps businesses optimize their network performance and ensure smooth operations.
ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.
With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.
The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.
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