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Auvik Network Management (ANM) vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Auvik Network Management enhances ROI with time savings, efficiency, reduced labor costs, and consolidated monitoring for improved network management.
Sentiment score
6.6
ThousandEyes provides ROI by improving troubleshooting efficiency, enhancing network performance, and delivering results within two to three years.
Auvik Network Management (ANM) has saved us time by being able to go to that single pane of glass and identify things collectively versus bouncing back and forth between different web portals.
IT Director at Victory Church
Auvik Network Management (ANM) helped us find the source of the problem relatively quickly, and everything was resolved within the hour.
Manager, Technical Services at a computer software company with 11-50 employees
Auvik Network Management has definitely helped reduce business disruptions related to network issues.
IT Manager at a educational organization with 501-1,000 employees
There has been a great ROI from using ThousandEyes, with significant time saved in troubleshooting as I can quickly pinpoint issues rather than spending time isolating them, alongside enhancing customer feedback and experience.
Senior cloud engineering lead and IT project owner at KDD
I have seen a return on investment by reducing troubleshooting time and having lesser user mapping error issues, in addition to engineering time saved through better observability and reduced organizational MTTR.
Project Manager at Procter & Gamble
 

Customer Service

Sentiment score
7.7
Auvik Network Management's customer service is generally reliable and efficient with knowledgeable staff, despite occasional delays and documentation issues.
Sentiment score
6.8
ThousandEyes customer service is highly praised for quick, effective support and proactive resolutions, earning strong ratings and feedback.
They were knowledgeable and responded quickly with accurate and useful information.
Network Specialist at a university with 10,001+ employees
They introduced the product to us and explained how to deal with it.
Windows & Network System Administrator
I would give Auvik Network Management support a ten out of ten.
Senior Engineer at Kearns Technology Inc.
We contacted the support team, and they resolved it within a couple of hours.
System Operation Associate at a financial services firm with 10,001+ employees
I would give it a rating of 10 because whenever we have any issues, we can typically reach someone who has the knowledge to help us.
Network Engineer Iii at a healthcare company with 5,001-10,000 employees
The customer support for ThousandEyes is very proactive and supportive.
Project Manager at Procter & Gamble
 

Scalability Issues

Sentiment score
7.8
Auvik Network Management is scalable and adaptable for any environment, with flexible integration and costs based on network elements.
Sentiment score
7.0
ThousandEyes offers scalable, adaptable monitoring for various business sizes, praised for its cloud accessibility and seamless integration.
The platform scales well and supports our organizational needs.
Core Services Engineer at a computer software company with 51-200 employees
It was capable of handling all those clients perfectly.
Windows & Network System Administrator
We keep adding sites into Auvik Network Management, and it doesn't seem to affect performance or anything on our end.
Information Systems Manager at a healthcare company with 11-50 employees
Scalability with ThousandEyes is straightforward as you don't really need to scale; it's designed to monitor multiple applications, accommodating 50 or 100 applications simultaneously.
Network Assistant Engineer at Staffordshire and Shropshire Health Informatics Service
ThousandEyes's scalability is excellent; it is very scalable and grows with my organization's needs.
Project Manager at Procter & Gamble
 

Stability Issues

Sentiment score
8.0
Auvik Network Management is highly reliable with 99% uptime, minimal downtime, and effective communication during scheduled maintenance.
Sentiment score
8.0
ThousandEyes is stable and reliable, rated 7-10, with minor bugs, requiring proper configuration for optimal performance.
I would rate the stability of Auvik Network Management (ANM) a perfect 10 because I have never found any problems.
Senior Network Engineer at CAI-STA
A lot of platforms, especially when it comes to CRMs, CMSs, and ERPs, are still built on PHP and MySQL, which I feel is archaic now and slow to query.
Senior Engineer at Kearns Technology Inc.
In terms of stability, I would rate Auvik Network Management as a ten out of ten, as it does not experience jitter or other major issues.
Senior operation command center Engineer at a real estate/law firm with 10,001+ employees
From my experience, ThousandEyes has been stable up to 95%; I have not seen any stability issues.
Senior cloud engineering lead and IT project owner at KDD
ThousandEyes is not very stable; sometimes you have to reboot the servers to get actual results.
Network Assistant Engineer at Staffordshire and Shropshire Health Informatics Service
 

Room For Improvement

Auvik Network Management requires enhancements in reporting, customization, speed, alerts, pricing, compatibility, automation, server visibility, and real-time insights.
ThousandEyes requires improved integration, automation, and interface enhancements for better user experience, monitoring, and management reliability.
Auvik Network Management (ANM) does not have server monitoring and server hardware monitoring, which LogicMonitor has, and these features make me continue to use LogicMonitor.
Network Administrator at i-level automatisering
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
Network Specialist at a university with 10,001+ employees
Enhancements in API functionality and wider tool support for integration with PSA or RMM tools.
Core Services Engineer at a computer software company with 51-200 employees
Incidents should be alerted on and traced early, before they escalate to full outages.
Software Developer at The Code
Having a dedicated incident alert system for URL alerts would help manage noise and streamline operations, especially during patch upgrades.
System Operation Associate at a financial services firm with 10,001+ employees
An area where ThousandEyes can be improved is in providing more in-depth packet analysis; we've found instances where ThousandEyes indicates everything is okay, but it's actually not.
Network Assistant Engineer at Staffordshire and Shropshire Health Informatics Service
 

Setup Cost

Auvik offers device-based pricing, ensuring cost efficiency for enterprises, with transparent billing and no hidden fees.
ThousandEyes pricing varies by size and needs, seen as both cost-effective and expensive, influenced by flow count and agreements.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
Network Specialist at a university with 10,001+ employees
The pricing for Auvik Network Management (ANM) is great; it is comparable to other solutions, and for what it does, it actually provides more value for the money than some of the other major competitors.
Technician at Plainfield High School
Auvik Network Management (ANM) pricing or licensing is about 2,500 per year for approximately 4,000 endpoints, which is quite reasonable.
Owner at Elifiatek
My experience with pricing, setup cost, and licensing has been that everything was cost-effective.
Project Manager at Procter & Gamble
My experience with pricing, setup cost, and licensing is that it comes in cheaper than alternatives.
Lead Technical Consultant at a financial services firm with 5,001-10,000 employees
My experience with pricing, setup costs, and licensing indicates that licensing is somewhat complicated because of the credits system.
Network Engineer Iii at a healthcare company with 5,001-10,000 employees
 

Valuable Features

Auvik Network Management simplifies network management with features like mapping, auditing, and automated backups, enhancing efficiency and security.
ThousandEyes provides user-friendly, scalable monitoring with robust features for optimizing performance and reducing downtime through detailed analysis.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
Network Specialist at a university with 10,001+ employees
Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.
Core Services Engineer at a computer software company with 51-200 employees
We can go to different places and monitor, check, configure, and analyze traffic.
Windows & Network System Administrator
I measure the 70% improvement in customer experience through customer tickets and feedback after resolving issues, where previously, users faced problems and limited time on the platform, and after using ThousandEyes, the user time reached up to five to six hours a day, even for teams possibly totaling 30 hours a day.
Senior cloud engineering lead and IT project owner at KDD
ThousandEyes offers the best features including global internet and cloud visibility from distributed vantage points, application and network performance monitoring, real-time outage detection and incident alerts, end-to-end path visualization for rapid troubleshooting, proactive issue demarcation, and historical data.
Project Manager at Procter & Gamble
ThousandEyes has become critical for swift network troubleshooting as well, so anytime that there's potential issues with applications or we want to be proactive in resolving potential issues before they arise, ThousandEyes is really the platform that we're leveraging for WAN monitoring, Wi-Fi, latency, packet loss, etc.
Vice President, Finance and Operations at Fruitist
 

Categories and Ranking

Auvik Network Management (ANM)
Ranking in Network Monitoring Software
3rd
Ranking in Cloud Monitoring Software
4th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
209
Ranking in other categories
IT Infrastructure Monitoring (3rd), Network Troubleshooting (1st), Network Traffic Analysis (NTA) (2nd)
ThousandEyes
Ranking in Network Monitoring Software
8th
Ranking in Cloud Monitoring Software
10th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

As of June 2026, in the Network Monitoring Software category, the mindshare of Auvik Network Management (ANM) is 1.3%, up from 0.9% compared to the previous year. The mindshare of ThousandEyes is 1.7%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Auvik Network Management (ANM)1.3%
ThousandEyes1.7%
Other97.0%
Network Monitoring Software
 

Featured Reviews

reviewer2349501 - PeerSpot reviewer
Manager, Technical Services at a computer software company with 11-50 employees
Real-time network visibility has transformed how we pinpoint LAN bottlenecks and resolve issues faster
The only area for improvement is pricing. Otherwise, the tool is great. I think the pricing is acceptable. If you are working with resellers, it makes it a little bit difficult sometimes for the reseller to be able to make too much, as the margin is not all that significant. However, we are not getting rid of Auvik Network Management (ANM). That is the only thing in my opinion that Auvik Network Management (ANM) can do a little bit better on—maybe just the pricing—but it is a great tool. We are not replacing it with anything and we are not removing it at all. It is a great tool, and we are able to monitor our own internal network as well as that of our customers. In most cases, we have not had any complaints about neither from my techs or from myself about its functionality, as it works really.
Shreyans Parekh - PeerSpot reviewer
Vice President, Finance and Operations at Fruitist
Proactive monitoring has transformed digital experience and now optimizes application delivery
With ThousandEyes, there are some configuration and metric screens that are not entirely intuitive with ThousandEyes, so they can certainly improve in terms of the usability of certain metric screens. ThousandEyes can also offer deeper traffic insights relative to specific applications, so detailed analytics on application-level traffic would help in better understanding and managing our network resources effectively. I would say that ThousandEyes can also, in terms of providing more extensibility with other observability tools, offer more out-of-the-box integrations with other observability tools so that ThousandEyes can serve as that single source of truth, so that we don't necessarily need to go to other tools to be able to be that one-source dashboard. I think there's a lot that ThousandEyes can continue to improve on there. The issues that I've talked about, including extensibility with other platforms and the improvement of accessing specific metric screens in order to be able to provide for fuller access and more detailed access to network-level metrics would make the platform feel less complicated to navigate. It wouldn't require as many manual integration inputs.
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Financial Services Firm
9%
Construction Company
9%
Manufacturing Company
8%
Financial Services Firm
12%
Manufacturing Company
9%
Healthcare Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business147
Midsize Enterprise32
Large Enterprise23
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise17
 

Questions from the Community

What is your experience regarding pricing and costs for Auvik?
Auvik Network Management (ANM) has competitive pricing and licensing, competitive to LogicMonitor, but it is a different kind of product. So it is not really compared to something else, but I think...
What needs improvement with Auvik?
Regarding the dashboard, it is not as customizable as I would like it to be, or at least as we would like it to be. I have experience with some other products, such as LogicMonitor. It has a very e...
What is your primary use case for Auvik?
I could do that for Auvik Network Management (ANM). I tested that product a few weeks ago because we were evaluating to move to something else. I tried to use Auvik Network Management (ANM) for net...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
ThousandEyes could be improved by unifying the GUI with the rest of the Cisco products since it remains legacy from its original state when Cisco acquired it.
What is your primary use case for ThousandEyes?
My main use cases for ThousandEyes are troubleshooting slow speeds and investigating disconnection issues that users report.
 

Overview

 

Sample Customers

Information Not Available
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about Auvik Network Management (ANM) vs. ThousandEyes and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.