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AWS AppSync vs Workato comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS AppSync
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
2
Ranking in other categories
Cloud Data Integration (22nd)
Workato
Average Rating
8.2
Reviews Sentiment
5.9
Number of Reviews
28
Ranking in other categories
Integration Platform as a Service (iPaaS) (5th)
 

Mindshare comparison

AWS AppSync and Workato aren’t in the same category and serve different purposes. AWS AppSync is designed for Cloud Data Integration and holds a mindshare of 0.9%, up 0.4% compared to last year.
Workato, on the other hand, focuses on Integration Platform as a Service (iPaaS), holds 5.0% mindshare, up 3.6% since last year.
Cloud Data Integration Mindshare Distribution
ProductMindshare (%)
AWS AppSync0.9%
AWS Glue8.8%
AWS Database Migration Service7.4%
Other82.9%
Cloud Data Integration
Integration Platform as a Service (iPaaS) Mindshare Distribution
ProductMindshare (%)
Workato5.0%
Boomi iPaaS8.0%
MuleSoft Anypoint Platform6.7%
Other80.3%
Integration Platform as a Service (iPaaS)
 

Featured Reviews

Akil Saji - PeerSpot reviewer
AWS Cloud Developer at Mobil80 Solutions and Services Pvt. Ltd.
Ease of creating APIs with ongoing updates needed for automation
AWS has made it easy for developers like me to create and manage GraphQL APIs. The ease of use is a main advantage, allowing even beginners to start from scratch and learn through AppSync. Before AWS, developing and managing APIs was quite complex. AWS provided AppSync, which assists developers and startup founders. Startups blooming everywhere benefit from this service, welcoming those who lack prior knowledge. When working on AWS, I notice that Amazon regularly implements new features. For instance, with the Lambda service, AWS is transitioning from an old editor to a new one. Similarly, AppSync frequently introduces updates and changes. This trend is making the user interface more accessible, even for individuals without a technical background. Additionally, the cost is attractive, as AWS operates on a pay-as-you-go basis. These factors make AppSync both easy to use and cost-effective.
AP
Technical Consultant at IST Technology
Data processing efficiency increases with workflow automation but could improve on handling high volume data
The most valuable feature of Workato is that billing is based on task actions; whatever actions we take on the Workato platform will determine the task consumption and billing for each workflow. More optimized workflows lead to less billing for clients. Furthermore, they have introduced a Copilot feature for automation, helping build recipes and code with simple prompts. Additionally, they are developing AI solutions for clients. These are some top features, along with various others implemented per client specifications, such as CICD implementation and runtime connection changes. The benefits of using Workato for our customers include automating business workflows and data integration. By addressing their manual efforts, which are time-consuming and prone to errors, Workato helps clients reduce costs while increasing productivity. We implement solutions that enable seamless data integration between different systems, minimizing time-consuming manual processes. A positive impact we see is cost reduction, as manual efforts are significantly lowered. For example, in production support teams, manual processes are streamlined through CICD implementation, allowing for a seamless integration of different environments with minimal errors and faster deployment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AWS has made it easy for developers like me to create and manage GraphQL APIs."
"AWS has made it easy for developers like me to create and manage GraphQL APIs."
"Support for multiple data sources and formats is a fantastic feature."
"The recipe-driven automation in Workato is very impressive; for the same client project, we extracted purchase orders from emails and pushed them into the file system, and the automation worked as expected without any issues with the Workato email connector."
"It is easier to use than other technical open-source technologies."
"The delivery time has drastically improved using Workato because of its low-code feature and pre-built connectors which are very easy to use compared to MuleSoft."
"The best feature of Workato that I especially appreciate is its low-code, no-code platform, enabling us to primarily use these methods even when client's requirements are atypical."
"It serves as a one-stop shop where you can maximize coverage on both the automation and AI side."
"Stability-wise, I rate the solution a ten out of ten."
"Workato has positively impacted my organization by improving processes overall, as it has saved time because it was easy to connect through the UI without needing technical, detailed coding experience."
"I definitely recommend Workato to others; it is the best product in our technology stack, allowing us to integrate legacy systems and address diverse requirements."
 

Cons

"In AppSync, assigning roles and permissions to APIs is necessary for accessing other AWS services. Automating this task when creating APIs would be beneficial."
"Moving to other clouds is impossible without significantly rearchitecting your applications."
"In AppSync, assigning roles and permissions to APIs is necessary for accessing other AWS services. Automating this task when creating APIs would be beneficial."
"The management dashboard in the solution is an area with shortcomings that needs improvement."
"Integrating on-prem applications is challenging, even though they have an on-prem agent."
"Workato's Extract, transform, and load (ETL) and extract, load, and transform (ELT) are not very strong and could be improved for very complex transformations."
"The Electronic Data Interchange (EDI) capabilities could be improved."
"One area for improvement is the CI/CD pipeline, which lacks a version control system similar to GitHub for easier deployment."
"From the deployment point of view, our customers encounter platform downtime where it does not serve the actual request on the systems."
"The data flow and debugging processes need improvement, especially for tracing issues."
"Based on my experience, it would be really beneficial if the unit tests were improved because when you change a recipe significantly, they do not work anymore, and you have to remake them all."
 

Pricing and Cost Advice

"Licensing fees are paid on a monthly basis, and it is a pay-as-you-go model."
"Speaking about price, I would say that it's market-related. Also, there are costs in addition to the standard license fees since different add-ons depend on what you require."
"On a scale of one to ten, the pricing is around a six. We have a consumption model and the pricing is higher. If you are using any kind of ML-based approach, machine learning, or some advanced analytics, you may have to pay more."
"Workato is an expensive solution."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
11%
Financial Services Firm
9%
Manufacturing Company
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise6
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for AWS AppSync?
We initially had limited knowledge about AWS costs. As beginners, we ran many instances for over a month. Consequently, we received a bill from Amazon for around $20, which was unexpected. This hig...
What needs improvement with AWS AppSync?
In AppSync, assigning roles and permissions to APIs is necessary for accessing other AWS services. Automating this task when creating APIs would be beneficial. Regular updates might soon address th...
What is your primary use case for AWS AppSync?
Our company handles in-house projects and serves clients globally. My role with AppSync involves creating GraphQL APIs. There are different types of APIs, such as REST API, GraphQL API, and WebSock...
What needs improvement with Workato?
In Workato, there are some limitations regarding very high transactional data in file formats. For instance, we have a 90-minute job timeout, and queues larger than 10,000 size will be purged. Addi...
What is your primary use case for Workato?
The usual use cases for Workato include real-time data processing from either SFTP or SAS, and we have implemented multiple use cases for our clients in the past 3.5 years. For example, the employe...
What advice do you have for others considering Workato?
I have been working with clients for Workato implementation, focusing on consulting and implementing solutions for their business needs. We automate basic workflows and handle various complexities ...
 

Comparisons

 

Also Known As

AppSync
No data available
 

Overview

 

Sample Customers

ACBL, Puresec, IDT, ASU, Public Good, cookpad, ALDO, ticketmaster
Panera Bread, Berkshire Hathaway, Salesforce, Box, Splunk, ComScore, IBM, Complex Media, Microsoft, Home Depot, Cisco, News Corp, Braille Institute
Find out what your peers are saying about Amazon Web Services (AWS), Informatica, Salesforce and others in Cloud Data Integration. Updated: February 2026.
884,873 professionals have used our research since 2012.