AWS AppSync vs Workato comparison

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AWS AppSync

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Executive Summary

We performed a comparison between AWS AppSync and Workato based on real PeerSpot user reviews.

Find out what your peers are saying about Amazon Web Services (AWS), Informatica, Salesforce and others in Cloud Data Integration.

To learn more, read our detailed Cloud Data Integration Report (Updated: June 2025).

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AWS AppSync

Average Rating

8.0

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Cloud Data Integration (22nd)

Workato

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Integration Platform as a Service (iPaaS) (7th)

Mindshare comparison

AWS AppSync and Workato aren’t in the same category and serve different purposes. AWS AppSync is designed for Cloud Data Integration and holds a mindshare of 0.6%, up 0.5% compared to last year.
Workato, on the other hand, focuses on Integration Platform as a Service (iPaaS), holds 4.8% mindshare, up 4.3% since last year.

Cloud Data Integration

Integration Platform as a Service (iPaaS)

Featured Reviews

Akil Saji

AWS Cloud Developer at Mobil80 Solutions and Services Pvt. Ltd.

Ease of creating APIs with ongoing updates needed for automation

AWS has made it easy for developers like me to create and manage GraphQL APIs. The ease of use is a main advantage, allowing even beginners to start from scratch and learn through AppSync. Before AWS, developing and managing APIs was quite complex. AWS provided AppSync, which assists developers and startup founders. Startups blooming everywhere benefit from this service, welcoming those who lack prior knowledge. When working on AWS, I notice that Amazon regularly implements new features. For instance, with the Lambda service, AWS is transitioning from an old editor to a new one. Similarly, AppSync frequently introduces updates and changes. This trend is making the user interface more accessible, even for individuals without a technical background. Additionally, the cost is attractive, as AWS operates on a pay-as-you-go basis. These factors make AppSync both easy to use and cost-effective.

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Rohit Sircar

Integration Solutions Lead | Digital Core Transformation Service Line at Hexaware Technologies Limited

Great automation and strong workflows useful for integration

The initial setup is quite straightforward. When connecting Workato with your on-premises system, you have to install the Workato agent on your network. It was not complex but a long process to configure and settle. Workato has not gone live for us yet, so only the developers are currently using it. But in terms of users, we will have close to 250 and maybe 30 additional direct users. We are seeing a lot of different use cases where we can add new recipes because we started small, and there are many different areas where we can implement Workato for automation.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"AWS has made it easy for developers like me to create and manage GraphQL APIs."

"Support for multiple data sources and formats is a fantastic feature."

"AWS has made it easy for developers like me to create and manage GraphQL APIs."

"I absolutely think it is worth the money to have Workato as a tool."

"The best feature of Workato that I especially appreciate is its low-code, no-code platform, enabling us to primarily use these methods even when client's requirements are atypical."

"The initial setup was very easy."

"I definitely recommend Workato to others; it is the best product in our technology stack, allowing us to integrate legacy systems and address diverse requirements."

"The features of Workato are very user-friendly."

"Their automation and workflows are very strong, and you can build the workflows very easily and quickly."

"The most valuable features are easy integration, quick tab to develop, quick tab to market, and interactive integration platform."

"Workato allows us to streamline our operations by replacing multiple legacy systems with a single integrated platform."

More Workato pros

Cons

"In AppSync, assigning roles and permissions to APIs is necessary for accessing other AWS services. Automating this task when creating APIs would be beneficial."

"Moving to other clouds is impossible without significantly rearchitecting your applications."

"In AppSync, assigning roles and permissions to APIs is necessary for accessing other AWS services. Automating this task when creating APIs would be beneficial."

"The Electronic Data Interchange (EDI) capabilities could be improved."

"Integrating on-prem applications is challenging, even though they have an on-prem agent."

"The only minor drawback would be if there was a UI at the front of it, for apps and for a portal as well, it would make it really easy. It would be really useful if there were more apps capabilities."

"Workato could be improved by adding a proper debugging feature. Currently, there's no way to set breakpoints to stop the process and debug an error as you can in other tools like webMethods."

"I have observed some minor stability issues with Workato, particularly related to connectors failing occasionally and delays in report sending."

"A limitation is that their cloud presence is only in North America and Europe."

"Based on my experience, it would be really beneficial if the unit tests were improved because when you change a recipe significantly, they do not work anymore, and you have to remake them all."

"I would like to see the dashboarding and reporting processes improved."

More Workato cons

Pricing and Cost Advice

"Licensing fees are paid on a monthly basis, and it is a pay-as-you-go model."

"Speaking about price, I would say that it's market-related. Also, there are costs in addition to the standard license fees since different add-ons depend on what you require."

"Workato is an expensive solution."

"On a scale of one to ten, the pricing is around a six. We have a consumption model and the pricing is higher. If you are using any kind of ML-based approach, machine learning, or some advanced analytics, you may have to pay more."

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Computer Software Company

18%

Healthcare Company

10%

Real Estate/Law Firm

Educational Organization

17%

Financial Services Firm

12%

Computer Software Company

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for AWS AppSync?

We initially had limited knowledge about AWS costs. As beginners, we ran many instances for over a month. Consequently, we received a bill from Amazon for around $20, which was unexpected. This hig...

What needs improvement with AWS AppSync?

In AppSync, assigning roles and permissions to APIs is necessary for accessing other AWS services. Automating this task when creating APIs would be beneficial. Regular updates might soon address th...

What is your primary use case for AWS AppSync?

Our company handles in-house projects and serves clients globally. My role with AppSync involves creating GraphQL APIs. There are different types of APIs, such as REST API, GraphQL API, and WebSock...

What do you like most about Workato?

Workato is low code, intuitive, and easy to use.

What needs improvement with Workato?

I am currently in the exploratory phase. While the cloud-native aspect is beneficial, having deployment options similar to MuleSoft would be a great additional feature. Their approach aims to remov...

What is your primary use case for Workato?

I have been using Workato for the past two years now. Our current project was doing automation earlier with workflows using MuleSoft. These have now been moved to Workato for integrating systems fo...

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Product Reports

Cloud Data Integration

Download AWS AppSync product report

Download Workato product report

Also Known As

AppSync

No data available

Overview

AWS AppSync simplifies application development by letting you create a flexible API to securely access, manipulate, and combine data from one or more data sources. AppSync is a managed service that uses GraphQL to make it easy for applications to get exactly the data they need.

With AppSync, you can build scalable applications, including those requiring real-time updates, on a range of data sources such as NoSQL data stores, relational databases, HTTP APIs, and your custom data sources with AWS Lambda. For mobile and web apps, AppSync additionally provides local data access when devices go offline, and data synchronization with customizable conflict resolution, when they are back online.

Amazon Web Services (AWS)

Named a Leader in iPaaS for Dynamic Integrations by Forrester, Workato is a modern automation and integration platform. With its enterprise-grade capabilities, you can seamlessly integrate and orchestrate workflow automation across cloud and on-premise applications, files and databases without coding.

The Workato team comes from a deep background in building integration products and will continue to expand and change the automation and integration space.

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Sample Customers

ACBL, Puresec, IDT, ASU, Public Good, cookpad, ALDO, ticketmaster

Panera Bread, Berkshire Hathaway, Salesforce, Box, Splunk, ComScore, IBM, Complex Media, Microsoft, Home Depot, Cisco, News Corp, Braille Institute

Cloud Data Integration