AWS AppSync vs Workato comparison

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AWS AppSync

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Executive Summary

We performed a comparison between AWS AppSync and Workato based on real PeerSpot user reviews.

Find out what your peers are saying about Amazon Web Services (AWS), Informatica, Salesforce and others in Cloud Data Integration.

To learn more, read our detailed Cloud Data Integration Report (Updated: August 2025).

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Cloud Data Integration

August 2025

Helped 865,295 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AWS AppSync

Average Rating

8.0

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Cloud Data Integration (23rd)

Workato

Average Rating

8.4

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Integration Platform as a Service (iPaaS) (5th)

Mindshare comparison

AWS AppSync and Workato aren’t in the same category and serve different purposes. AWS AppSync is designed for Cloud Data Integration and holds a mindshare of 0.6%, up 0.4% compared to last year.
Workato, on the other hand, focuses on Integration Platform as a Service (iPaaS), holds 5.0% mindshare, up 4.3% since last year.

Cloud Data Integration

Integration Platform as a Service (iPaaS)

Featured Reviews

Akil Saji

AWS Cloud Developer at Mobil80 Solutions and Services Pvt. Ltd.

Ease of creating APIs with ongoing updates needed for automation

AWS has made it easy for developers like me to create and manage GraphQL APIs. The ease of use is a main advantage, allowing even beginners to start from scratch and learn through AppSync. Before AWS, developing and managing APIs was quite complex. AWS provided AppSync, which assists developers and startup founders. Startups blooming everywhere benefit from this service, welcoming those who lack prior knowledge. When working on AWS, I notice that Amazon regularly implements new features. For instance, with the Lambda service, AWS is transitioning from an old editor to a new one. Similarly, AppSync frequently introduces updates and changes. This trend is making the user interface more accessible, even for individuals without a technical background. Additionally, the cost is attractive, as AWS operates on a pay-as-you-go basis. These factors make AppSync both easy to use and cost-effective.

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Isaac Viana

Don't information on the list at ProPacto

Integration support simplifies automation and reduces errors without existing frustrations

In Workato, I can see everything that goes behind the process. You can see how everything works, how the tool works in the background. If something goes bad and an error appears, I can see why it happened. The best features Workato offers, in my opinion, are the easy integration with many different types of tools. The Workato interface is so easy to use. Workato has impacted my organization positively by reducing errors, which is one of the most important improvements I can see, and one great thing is that in Workato I can do many things that the main BPA platform we use does not do. Error reduction has helped our team in Workato as we can see more details about the most common errors and what makes everything go bad. With this specific data, we can develop a new and better solution. Workato helped us to do this. We can see more details about the errors and solve them. Workato has improved a lot of my work because there I can develop many flows easier and faster. At this moment, I do not have anything that frustrates me.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Support for multiple data sources and formats is a fantastic feature."

"AWS has made it easy for developers like me to create and manage GraphQL APIs."

"The best feature of Workato that I especially appreciate is its low-code, no-code platform, enabling us to primarily use these methods even when client's requirements are atypical."

"Workato is less expensive and offers similar integration capabilities."

"It's easy to understand, makes flows and is efficient."

"The initial setup was very easy."

"Moreover, AI automation simplifies integration development by understanding requirements from prompts and creating the necessary automation."

"The most valuable features are easy integration, quick tab to develop, quick tab to market, and interactive integration platform."

"Their automation and workflows are very strong, and you can build the workflows very easily and quickly."

"Workato reduces total development time as it generates code seamlessly and integrates with SQL databases or APIs through configuration."

More Workato pros

Cons

"In AppSync, assigning roles and permissions to APIs is necessary for accessing other AWS services. Automating this task when creating APIs would be beneficial."

"Moving to other clouds is impossible without significantly rearchitecting your applications."

"In AppSync, assigning roles and permissions to APIs is necessary for accessing other AWS services. Automating this task when creating APIs would be beneficial."

"The data flow and debugging processes need improvement, especially for tracing issues. Additionally, Workato struggles with scalability when handling high volumes of data, such as terabytes, requiring chunking for initial data loads."

"Integrating on-prem applications is challenging, even though they have an on-prem agent."

"It is tedious to make a tailor-fit function."

"Based on my experience, it would be really beneficial if the unit tests were improved because when you change a recipe significantly, they do not work anymore, and you have to remake them all."

"The data flow and debugging processes need improvement, especially for tracing issues."

"A limitation is that their cloud presence is only in North America and Europe."

"Workato's Extract, transform, and load (ETL) and extract, load, and transform (ELT) are not very strong and could be improved for very complex transformations."

"Workato could be improved by adding a proper debugging feature. Currently, there's no way to set breakpoints to stop the process and debug an error as you can in other tools like webMethods."

More Workato cons

Pricing and Cost Advice

"Licensing fees are paid on a monthly basis, and it is a pay-as-you-go model."

"Workato is an expensive solution."

"Speaking about price, I would say that it's market-related. Also, there are costs in addition to the standard license fees since different add-ons depend on what you require."

"On a scale of one to ten, the pricing is around a six. We have a consumption model and the pricing is higher. If you are using any kind of ML-based approach, machine learning, or some advanced analytics, you may have to pay more."

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865,295 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Computer Software Company

13%

Financial Services Firm

11%

Manufacturing Company

10%

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for AWS AppSync?

We initially had limited knowledge about AWS costs. As beginners, we ran many instances for over a month. Consequently, we received a bill from Amazon for around $20, which was unexpected. This hig...

What needs improvement with AWS AppSync?

In AppSync, assigning roles and permissions to APIs is necessary for accessing other AWS services. Automating this task when creating APIs would be beneficial. Regular updates might soon address th...

What is your primary use case for AWS AppSync?

Our company handles in-house projects and serves clients globally. My role with AppSync involves creating GraphQL APIs. There are different types of APIs, such as REST API, GraphQL API, and WebSock...

What do you like most about Workato?

Workato is low code, intuitive, and easy to use.

What needs improvement with Workato?

The customization capabilities could be enhanced significantly. Having used other integration tools such as Boomi and MuleSoft in the past, the features in Workato appear to be at a primitive stage...

What is your primary use case for Workato?

The main use cases include API-related scenarios, sales cycle processes, and invoicing operations. This primarily involves the purchase journey of the company, where Workato serves as an integratio...

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Product Reports

Download AWS AppSync product report

Cloud Data Integration

August 2025

Download Workato product report

July 2025

Also Known As

AppSync

No data available

Overview

AWS AppSync simplifies application development by letting you create a flexible API to securely access, manipulate, and combine data from one or more data sources. AppSync is a managed service that uses GraphQL to make it easy for applications to get exactly the data they need.

With AppSync, you can build scalable applications, including those requiring real-time updates, on a range of data sources such as NoSQL data stores, relational databases, HTTP APIs, and your custom data sources with AWS Lambda. For mobile and web apps, AppSync additionally provides local data access when devices go offline, and data synchronization with customizable conflict resolution, when they are back online.

Amazon Web Services (AWS)

Named a Leader in iPaaS for Dynamic Integrations by Forrester, Workato is a modern automation and integration platform. With its enterprise-grade capabilities, you can seamlessly integrate and orchestrate workflow automation across cloud and on-premise applications, files and databases without coding.

The Workato team comes from a deep background in building integration products and will continue to expand and change the automation and integration space.

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Sample Customers

ACBL, Puresec, IDT, ASU, Public Good, cookpad, ALDO, ticketmaster

Panera Bread, Berkshire Hathaway, Salesforce, Box, Splunk, ComScore, IBM, Complex Media, Microsoft, Home Depot, Cisco, News Corp, Braille Institute