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AWS AppSync vs Zapier comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS AppSync
Ranking in Cloud Data Integration
25th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Zapier
Ranking in Cloud Data Integration
14th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
49
Ranking in other categories
Data Integration (23rd), Business Orchestration and Automation Technologies (20th), AI Software Development (19th)
 

Mindshare comparison

As of August 2026, in the Cloud Data Integration category, the mindshare of AWS AppSync is 1.1%, up from 0.6% compared to the previous year. The mindshare of Zapier is 3.0%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Data Integration Mindshare Distribution
ProductMindshare (%)
Zapier3.0%
AWS AppSync1.1%
Other95.9%
Cloud Data Integration
 

Featured Reviews

Akil Saji - PeerSpot reviewer
AWS Cloud Developer at Mobil80 Solutions and Services Pvt. Ltd.
Ease of creating APIs with ongoing updates needed for automation
AWS has made it easy for developers like me to create and manage GraphQL APIs. The ease of use is a main advantage, allowing even beginners to start from scratch and learn through AppSync. Before AWS, developing and managing APIs was quite complex. AWS provided AppSync, which assists developers and startup founders. Startups blooming everywhere benefit from this service, welcoming those who lack prior knowledge. When working on AWS, I notice that Amazon regularly implements new features. For instance, with the Lambda service, AWS is transitioning from an old editor to a new one. Similarly, AppSync frequently introduces updates and changes. This trend is making the user interface more accessible, even for individuals without a technical background. Additionally, the cost is attractive, as AWS operates on a pay-as-you-go basis. These factors make AppSync both easy to use and cost-effective.
Amrit Dash - PeerSpot reviewer
Automation Engineer at a educational organization with 11-50 employees
Modular automations have streamlined onboarding and now orchestrate delayed multi-day workflows
Zapier offers the best features through the capability to make our own webhooks and the delay functionalities, which stand out in Zapier.The delay functionality and custom webhooks are valuable for our organization because of how we deal with things at our organization by creating things in a very modular way. We will have different modules talking to each other for a specific complex workflow. A webhook is what helps solve most of it because we can create all the different modules as a separate workflow in Zapier with their own custom webhook URL and then call them or chain them together to create a complex workflow solving a bigger use case problem. Secondly, the delays, with having a bigger delay in number of days, gives the automation a bigger window to run in, which is not the case with make.com or any other platform that we use for automation. The delays on other platforms are mostly within the range of one to five minutes because the scenario needs to run on that particular go. With Zapier, the scenario can span over multiple days and it does not take up running memory. Rather than that, it goes to sleep and runs back again after the designated time. With Zapier, I am able to handle workflows much faster. I have been able to reduce the effort the manual onboarding team and the operations team had to do in terms of employee onboarding. We have reduced the workflow time and made things more efficient and smoother and avoided any repetitive tasks in the day-to-day workflow of a team member. There is a significant reduction in manual work and team members save time by eliminating multiple workflows which are repetitive in nature that the automation team builds for them using Zapier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AWS has made it easy for developers like me to create and manage GraphQL APIs."
"Support for multiple data sources and formats is a fantastic feature."
"Improved communication and efficiency through interconnection of instant messaging, email, CRM, ERP and ticket management systems is the main output of using Zapier at Glispa."
"There are immense possibilities to scale your business through Zapier."
"The countless integrations that Zapier makes possible are easy to set up and are valuable."
"Requeue is a time saver."
"Zapier’s most valuable feature is its ability to interconnect applications or devices."
"The included actions that satisfy our requirements are very useful."
"The main thing I appreciate about Zapier is that it has maximum availability of apps, with most tools being available compared to different solutions."
"With the previous CRM we were using – the Google Ads landing pages we had – we were collecting leads manually. That process was not efficient and took a sales team a lot of time to insert these leads manually. Currently, the process is smooth and we use Zapier to collect the leads for us."
 

Cons

"In AppSync, assigning roles and permissions to APIs is necessary for accessing other AWS services. Automating this task when creating APIs would be beneficial."
"Moving to other clouds is impossible without significantly rearchitecting your applications."
"The pricing of the solution is quite expensive."
"I think that this solution should have more apps connected to it."
"To make it a complete BPM solution, the UI component needs significant enhancement."
"System-to-system is fine, but when it comes to system-to-user, where Zapier is helping to communicate to a user, that's a one-way communication. If that user has to perform some action on that notification, the action isn't handled by Zapier. So there's no way to orchestrate that and it's very cumbersome."
"It can be challenging to get timely responses as they typically answer questions after a long period, sometimes taking up to a month to respond."
"Zapier needs more YouTube or video tutorials or more training for people. That would help a lot. In particular, Zapier should have documentation for every connector. Its documentation needs to be more detailed and visual."
"I think the history of "zaps" could be improved."
"Some recent changes to the solution have made it bulky and not as intuitive to use as it previously was."
 

Pricing and Cost Advice

"Licensing fees are paid on a monthly basis, and it is a pay-as-you-go model."
"Zapier is a paid service. Its license renews monthly, and Zapier will downgrade your subscription to the free version when your credit card doesn't have funds. That significantly impacts your service because everything halts completely. Zapier doesn't have any hidden costs."
"The product is reasonably priced."
"Per task, there is a monthly plan involving 15 euros...Also, in different forms, they just give you the ability to use different features. They charge 18.58 euros for the first standard plan, which includes 750 tasks. So, it is about 25 cents per task."
"It's very straightforward licensing. There's only one cost you have to pay, and if you want a relevant pricing plan, I think you have two or three different models or packages which include the number of notifications or Zaps, as they call it, that you can program."
"Zapier's price is good."
"There is a free plan that is, of course, limited. However, it allows you to understand and check true scenarios for a while."
"The price of Zapier is approximately $75 monthly."
"It's very affordable."
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Top Industries

By visitors reading reviews
Comms Service Provider
20%
Manufacturing Company
14%
Healthcare Company
13%
Outsourcing Company
5%
Construction Company
17%
Manufacturing Company
10%
Financial Services Firm
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise10
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for AWS AppSync?
My experience with pricing, setup cost, and licensing was good and easy. About the pricing and setup cost, there is no major setup cost required for AWS AppSync, which is a really great thing becau...
What needs improvement with AWS AppSync?
The current features of AWS AppSync are enough for any developer, but it has some areas for improvement. AWS AppSync can provide first-class support for SQL RDS since writing SQL via VTL is clunky ...
What is your primary use case for AWS AppSync?
My main use case for AWS AppSync is to deploy the application by connecting my frontend and backend application. AWS AppSync serves as a GraphQL API Gateway that sits between my frontend and backen...
What is your experience regarding pricing and costs for Zapier?
The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.
What needs improvement with Zapier?
Zapier can be improved by having more complex running scenarios, such as running code and more custom modules, and maybe multi-router cases which will make the workflows even tighter and more compl...
What is your primary use case for Zapier?
My main use case for Zapier is that it acts as a no-code automation platform which helps us in automating business platforms and business process automation. It is a tool that we were using prior t...
 

Comparisons

 

Also Known As

AppSync
No data available
 

Overview

 

Sample Customers

ACBL, Puresec, IDT, ASU, Public Good, cookpad, ALDO, ticketmaster
BuzzFeed, Groupon, Spotify, Columbia University, FOX
Find out what your peers are saying about AWS AppSync vs. Zapier and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.