AWS AppSync vs Zapier comparison

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AWS AppSync

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Executive SummaryUpdated on Dec 11, 2025

Zapier and AWS AppSync compete in integration and API solutions. Zapier seems to have the upper hand in automation and ease of use, while AWS AppSync is preferred for its comprehensive features for API management in complex applications.

Features: Zapier automates workflows across multiple applications and offers a vast library of integrations, simplifying task automation without coding. It provides an intuitive interface that enhances productivity. AWS AppSync offers real-time data synchronization and offline capabilities, supports GraphQL, and allows developers to handle complex data flows easily. This makes it ideal for applications requiring seamless data management.

Ease of Deployment and Customer Service: Zapier has a simple deployment process suitable for businesses without technical expertise, and support is available through multiple channels for quick resolutions. AWS AppSync, although featuring a steeper learning curve, provides extensive resources to aid implementation. Its customer service is comprehensive, assisting with complex deployment challenges.

Pricing and ROI: Zapier offers a tiered pricing model starting at $19.99 per month, enabling businesses to start small and scale up. It offers a strong ROI for those focusing on automation. AWS AppSync, with a higher initial investment, offers notable ROI for enterprises needing scalable API solutions. The initial cost is justified by the substantial value it delivers for complex projects requiring advanced features.

To learn more, read our detailed AWS AppSync vs. Zapier Report (Updated: December 2025).

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AWS AppSync vs. Zapier

December 2025

Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AWS AppSync

Ranking in Cloud Data Integration

23rd

Average Rating

8.0

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Zapier

Ranking in Cloud Data Integration

12th

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Data Integration (17th), Business Orchestration and Automation Technologies (16th), AI Software Development (14th)

Mindshare comparison

As of January 2026, in the Cloud Data Integration category, the mindshare of AWS AppSync is 1.0%, up from 0.4% compared to the previous year. The mindshare of Zapier is 2.5%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Data Integration Market Share Distribution
Product	Market Share (%)
Zapier	2.5%
AWS AppSync	1.0%
Other	96.5%

Cloud Data Integration

Featured Reviews

Akil Saji

AWS Cloud Developer at Mobil80 Solutions and Services Pvt. Ltd.

Ease of creating APIs with ongoing updates needed for automation

AWS has made it easy for developers like me to create and manage GraphQL APIs. The ease of use is a main advantage, allowing even beginners to start from scratch and learn through AppSync. Before AWS, developing and managing APIs was quite complex. AWS provided AppSync, which assists developers and startup founders. Startups blooming everywhere benefit from this service, welcoming those who lack prior knowledge. When working on AWS, I notice that Amazon regularly implements new features. For instance, with the Lambda service, AWS is transitioning from an old editor to a new one. Similarly, AppSync frequently introduces updates and changes. This trend is making the user interface more accessible, even for individuals without a technical background. Additionally, the cost is attractive, as AWS operates on a pay-as-you-go basis. These factors make AppSync both easy to use and cost-effective.

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René Ludwigs

Product Owner | Integration

Diverse integration options support workflow automation while pricing and support need improvements

You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records. I would appreciate quicker response times and more direct interactions. It would be great to have a direct contact person for support, but bigger companies usually have solution partners handling support. I do not have a solution partner for Zapier due to using it for small use cases.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"AWS has made it easy for developers like me to create and manage GraphQL APIs."

"Support for multiple data sources and formats is a fantastic feature."

"The initial setup is pretty easy to do."

"With the previous CRM we were using – the Google Ads landing pages we had – we were collecting leads manually. That process was not efficient and took a sales team a lot of time to insert these leads manually. Currently, the process is smooth and we use Zapier to collect the leads for us."

"Zapier is user-friendly and most information is available within the page for specific automation."

"The connection between Facebook lead forms and MailChimp integrations is the most valuable feature."

"The most valuable aspect of this solution is that it is very intuitive and has a very flat learning curve."

"The most valuable aspect is the ability to integrate with over 20,000 applications, which is a superior feature compared to Make.com that has limited applications access."

"The most valuable feature of Zapier is it saves me time doing repetitive tasks."

"The product's initial setup phase was very easy."

More Zapier pros

Cons

"In AppSync, assigning roles and permissions to APIs is necessary for accessing other AWS services. Automating this task when creating APIs would be beneficial."

"Moving to other clouds is impossible without significantly rearchitecting your applications."

"There is room for improvement in the support. They are not responsive, and they don't take much time to get resolved."

"Zapier needs to improve in the same way most RPA solutions should, such as Robocorp, Make, or UiPath. They are not good at helping you find the connections that you need for the problem that you have. For example, if need something on Instagram. I'm going to have to do research for hours to be able to find the components or the app, which is going to do what I need it to do. It makes it difficult to use the system when you don't know what to use."

"Zapier is user-friendly, but when we have an application version that we want to connect with Zapier, sometimes it does not support us."

"System-to-system is fine, but when it comes to system-to-user, where Zapier is helping to communicate to a user, that's a one-way communication. If that user has to perform some action on that notification, the action isn't handled by Zapier. So there's no way to orchestrate that and it's very cumbersome."

"Zapier needs more YouTube or video tutorials or more training for people. That would help a lot. In particular, Zapier should have documentation for every connector. Its documentation needs to be more detailed and visual."

"I think that this solution should have more apps connected to it."

"The user interface for Zapier could be improved. It also takes some time to sync the data between different environments."

"It is not worth the money if you have a little bit of a technical mind...Zapier is not able to set up different modules. When automation doesn't work, it's not that easy to find why it didn't work."

More Zapier cons

Pricing and Cost Advice

"Licensing fees are paid on a monthly basis, and it is a pay-as-you-go model."

"The price of Zapier is approximately $75 monthly."

"The least expensive plan is $24 a month, and you can go all the way to $800 a month if you're a huge company using many tasks."

"Think your Zaps through to make sure you don't use more Zaps than you need."

"Zapier is a paid service. Its license renews monthly, and Zapier will downgrade your subscription to the free version when your credit card doesn't have funds. That significantly impacts your service because everything halts completely. Zapier doesn't have any hidden costs."

"Zapier's price is good."

"It's very straightforward licensing. There's only one cost you have to pay, and if you want a relevant pricing plan, I think you have two or three different models or packages which include the number of notifications or Zaps, as they call it, that you can program."

"Per task, there is a monthly plan involving 15 euros...Also, in different forms, they just give you the ability to use different features. They charge 18.58 euros for the first standard plan, which includes 750 tasks. So, it is about 25 cents per task."

"It's very affordable."

More Zapier pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Cloud Data Integration solutions are best for your needs.

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881,082 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

University

10%

Financial Services Firm

Retailer

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	30
Midsize Enterprise	10
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for AWS AppSync?

We initially had limited knowledge about AWS costs. As beginners, we ran many instances for over a month. Consequently, we received a bill from Amazon for around $20, which was unexpected. This hig...

What needs improvement with AWS AppSync?

In AppSync, assigning roles and permissions to APIs is necessary for accessing other AWS services. Automating this task when creating APIs would be beneficial. Regular updates might soon address th...

What is your primary use case for AWS AppSync?

Our company handles in-house projects and serves clients globally. My role with AppSync involves creating GraphQL APIs. There are different types of APIs, such as REST API, GraphQL API, and WebSock...

What do you like most about Zapier?

The product's most valuable feature is automation.

What is your experience regarding pricing and costs for Zapier?

The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.

What needs improvement with Zapier?

In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com and other tools that have a drag-and-drop system, this is lacking. If the scenar...

Perspectium DataSync vs AWS AppSync

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Product Reports

Download AWS AppSync product report

Cloud Data Integration

January 2026

Download Zapier product report

January 2026

Also Known As

AppSync

No data available

Overview

AWS AppSync simplifies application development by letting you create a flexible API to securely access, manipulate, and combine data from one or more data sources. AppSync is a managed service that uses GraphQL to make it easy for applications to get exactly the data they need.

With AppSync, you can build scalable applications, including those requiring real-time updates, on a range of data sources such as NoSQL data stores, relational databases, HTTP APIs, and your custom data sources with AWS Lambda. For mobile and web apps, AppSync additionally provides local data access when devices go offline, and data synchronization with customizable conflict resolution, when they are back online.

Amazon Web Services (AWS)

Zapier connects thousands of apps, enabling seamless automation without coding. It supports webhooks, multi-step tasks, and a wide array of integrations. Despite needing enhancements in Google Sheets capabilities, API limits, and UI, it remains a tool for boosting productivity across many sectors.

By linking tools such as Google Sheets, HubSpot, Slack, and Salesforce, Zapier allows users to automate workflows without coding expertise. Its integrations serve logistics operations, CRM, and social media management. Users can process tracking exceptions and streamline operations with third-party software like QuickBooks, Zoho, and Power BI. Although users suggest features like better Google Sheets handling and improved collaboration tools, Zapier continues to provide expansive automation, enhancing efficiency and facilitating new opportunities through integrations.

What Features Stand Out in Zapier?

App Connectivity: Integrates thousands of tools, simplifying task automation.
Ease of Use: No coding needed to set up integrations.
Webhooks: Offers real-time data transfer between applications.
Multi-step Zaps: Allows complex workflows across various apps.
Comprehensive Library: Extensive list of app integrations for users.

What Benefits Should You Expect?

Increased Productivity: Facilitates seamless automation of tasks.
Efficiency Improvement: Streamlines processes across multiple tools.
Business Agility: Supports varied workflows to meet specific needs.
Integration Flexibility: Connects a wide range of popular applications.
Simple Automation: Users automate processes without technical skills.

In logistics, Zapier enhances operations by automating exception tracking and third-party software integration. Its use in CRM and social media streamlines lead creation and workflow automation. Users from diverse industries leverage its extensive connectivity to support intelligence management, generate analytical insights, and execute cross-functional tasks efficiently.

Sample Customers

ACBL, Puresec, IDT, ASU, Public Good, cookpad, ALDO, ticketmaster

BuzzFeed, Groupon, Spotify, Columbia University, FOX