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Workato pros and cons

Vendor: Workato
4.2 out of 5
135 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Workato provides smooth integration using out-of-the-box connectors and APIs, making it suitable for various use cases such as finance, HR, and customer operations.
The platform allows for strong automation and workflows that can be easily and quickly built.
Workato is low code and intuitive, reducing total development time by seamlessly generating code and integrating with SQL databases or APIs.
AI automation simplifies integration development by understanding requirements from prompts and creating necessary automation.
Workato is less expensive while offering similar integration capabilities, making it a recommended choice for streamlining operations and integrating legacy systems.

CONS

Workato's cloud presence is limited to North America and Europe.
The ETL and ELT capabilities are not effective for complex transformations.
The data flow and debugging processes require enhancements for better issue tracing.
Security features at the data orchestration level could be more organized and need improvements in certificate management.
Integrating on-prem applications is challenging despite the availability of an on-prem agent.
 

Workato Pros review quotes

Rohit Sircar - PeerSpot reviewer
Nov 7, 2022
Their automation and workflows are very strong, and you can build the workflows very easily and quickly.
Sumit Dutta - PeerSpot reviewer
Jan 18, 2023
It's easy to understand, makes flows and is efficient.
MR
Apr 25, 2025
I definitely recommend Workato to others; it is the best product in our technology stack, allowing us to integrate legacy systems and address diverse requirements.
Learn what your peers think about Workato. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,604 professionals have used our research since 2012.
reviewer1163055 - PeerSpot reviewer
Aug 25, 2022
It is very easy to use. It takes complex workloads away, and it provides very smooth integration. It has got a lot of out-of-the-box connectors. It has got a lot of out-of-the-box APIs, which makes it really easy to integrate with applications for different use cases, whether it is in finance, HR, or customer operations. It is by far our favorite integration product.
KV
Apr 22, 2025
Workato allows us to streamline our operations by replacing multiple legacy systems with a single integrated platform.
BF
Apr 28, 2025
Workato is less expensive and offers similar integration capabilities.
SK
Aug 3, 2023
It is easier to use than other technical open-source technologies.
reviewer1552686 - PeerSpot reviewer
Jan 20, 2023
The most valuable features are easy integration, quick tab to develop, quick tab to market, and interactive integration platform.
Pavan Yogender - PeerSpot reviewer
Jul 21, 2023
Workato is low code, intuitive, and easy to use.
SN
Apr 22, 2025
The initial setup was very easy.
 

Workato Cons review quotes

Rohit Sircar - PeerSpot reviewer
Nov 7, 2022
A limitation is that their cloud presence is only in North America and Europe.
Sumit Dutta - PeerSpot reviewer
Jan 18, 2023
It is tedious to make a tailor-fit function.
reviewer1163055 - PeerSpot reviewer
Aug 25, 2022
The only minor drawback would be if there was a UI at the front of it, for apps and for a portal as well, it would make it really easy. It would be really useful if there were more apps capabilities.
Learn what your peers think about Workato. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,604 professionals have used our research since 2012.
KV
Apr 22, 2025
From a technical standpoint, the security features at the data orchestration level could be more organized, and improvements in certificate management are necessary.
BF
Apr 28, 2025
Currently, Workato is a low-code platform without native programming capabilities. I would appreciate having a dedicated programming language for tasks like transformations and functional programming.
SK
Aug 3, 2023
From the deployment point of view, our customers encounter platform downtime where it does not serve the actual request on the systems.
reviewer1552686 - PeerSpot reviewer
Jan 20, 2023
I would like to see the dashboarding and reporting processes improved.
Pavan Yogender - PeerSpot reviewer
Jul 21, 2023
Workato's Extract, transform, and load (ETL) and extract, load, and transform (ELT) are not very strong and could be improved for very complex transformations.
SN
Apr 22, 2025
Workato could be improved by adding a proper debugging feature. Currently, there's no way to set breakpoints to stop the process and debug an error as you can in other tools like webMethods.
reviewer2698746 - PeerSpot reviewer
Apr 24, 2025
Integrating on-prem applications is challenging, even though they have an on-prem agent.