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Workato pros and cons

Vendor: Workato
4.2 out of 5
137 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Workato excels in providing a wide range of out-of-the-box connectors and APIs, ensuring smooth integration across various applications in finance, HR, or customer operations.
The low-code, no-code platform allows users to streamline development by generating code seamlessly and integrating with SQL databases or APIs through configuration.
Workato's AI automation enhances efficiency by interpreting requirements from prompts and creating necessary automation, significantly reducing total development time.
The pre-built connectors and low-code feature drastically improve delivery time compared to other platforms.
Workato offers cost-effective integration capabilities, making it a valuable tool in any technology stack and allowing businesses to consolidate multiple legacy systems into a single platform.

CONS

Workato's cloud presence is limited to North America and Europe.
The management dashboard and reporting processes have shortcomings that require improvement.
Workato faces challenges with scalability when handling high volumes of data, such as terabytes, needing chunking for initial data loads.
Security features at the data orchestration level and certificate management need improvement.
Stability issues are observed with Workato, including occasional connector failures and delays in report sending.
 

Workato Pros review quotes

reviewer2723727 - PeerSpot reviewer
Jun 16, 2025
The best feature of Workato that I especially appreciate is its low-code, no-code platform, enabling us to primarily use these methods even when client's requirements are atypical.
Rohit Sircar - PeerSpot reviewer
Nov 7, 2022
Their automation and workflows are very strong, and you can build the workflows very easily and quickly.
Sumit Dutta - PeerSpot reviewer
Jan 18, 2023
It's easy to understand, makes flows and is efficient.
Learn what your peers think about Workato. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
MR
Apr 25, 2025
I definitely recommend Workato to others; it is the best product in our technology stack, allowing us to integrate legacy systems and address diverse requirements.
SS
Jun 2, 2025
The delivery time has drastically improved using Workato because of its low-code feature and pre-built connectors which are very easy to use compared to MuleSoft.
reviewer1163055 - PeerSpot reviewer
Aug 25, 2022
It is very easy to use. It takes complex workloads away, and it provides very smooth integration. It has got a lot of out-of-the-box connectors. It has got a lot of out-of-the-box APIs, which makes it really easy to integrate with applications for different use cases, whether it is in finance, HR, or customer operations. It is by far our favorite integration product.
KV
Apr 22, 2025
Workato allows us to streamline our operations by replacing multiple legacy systems with a single integrated platform.
AJ
Jun 11, 2025
I absolutely think it is worth the money to have Workato as a tool.
BF
Apr 28, 2025
Workato is less expensive and offers similar integration capabilities.
SK
Aug 3, 2023
It is easier to use than other technical open-source technologies.
 

Workato Cons review quotes

reviewer2723727 - PeerSpot reviewer
Jun 16, 2025
I have observed some minor stability issues with Workato, particularly related to connectors failing occasionally and delays in report sending.
Rohit Sircar - PeerSpot reviewer
Nov 7, 2022
A limitation is that their cloud presence is only in North America and Europe.
Sumit Dutta - PeerSpot reviewer
Jan 18, 2023
It is tedious to make a tailor-fit function.
Learn what your peers think about Workato. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
SS
Jun 2, 2025
Though I find the task-based usage in Workato challenging, requiring careful workflow design.
reviewer1163055 - PeerSpot reviewer
Aug 25, 2022
The only minor drawback would be if there was a UI at the front of it, for apps and for a portal as well, it would make it really easy. It would be really useful if there were more apps capabilities.
KV
Apr 22, 2025
From a technical standpoint, the security features at the data orchestration level could be more organized, and improvements in certificate management are necessary.
AJ
Jun 11, 2025
Based on my experience, it would be really beneficial if the unit tests were improved because when you change a recipe significantly, they do not work anymore, and you have to remake them all.
BF
Apr 28, 2025
Currently, Workato is a low-code platform without native programming capabilities. I would appreciate having a dedicated programming language for tasks like transformations and functional programming.
SK
Aug 3, 2023
From the deployment point of view, our customers encounter platform downtime where it does not serve the actual request on the systems.
reviewer1552686 - PeerSpot reviewer
Jan 20, 2023
I would like to see the dashboarding and reporting processes improved.