AWS IAM Identity Center vs IBM Cloud Identity Service comparison

Amazon Web Services (AWS) and IBM are both solutions in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category. Amazon Web Services (AWS) is ranked #7 with an average rating of 8.7, while IBM is ranked #28. Amazon Web Services (AWS) holds a 1.5% mindshare in IAMS, compared to IBM’s 1.0% mindshare. Additionally, 100% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 100% of IBM users who would recommend it.

AWS IAM Identity Center

Read 11 AWS IAM Identity Center reviews

1,250 Views
688 Comparison Views

100% willing to recommend

IBM Cloud Identity Service

Read 3 IBM Cloud Identity Service reviews

431 Views
401 Comparison Views

100% willing to recommend

AWS IAM Identity Center

IBM Cloud Identity Service

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 2, 2024

IBM Cloud Identity Service and AWS IAM Identity Center compete in identity management solutions. AWS IAM Identity Center appears to take the lead in overall features, suggesting a higher value proposition despite varying levels of satisfaction with cost and support.

Features: IBM Cloud Identity Service stands out with its integration capabilities, offering robust identity lifecycle management and extensive access governance. AWS IAM Identity Center is known for its scalability and granular permission settings, providing versatile single sign-on and multi-factor authentication options. AWS IAM Identity Center's comprehensive feature set provides an advantage in satisfying diverse enterprise needs.

Ease of Deployment and Customer Service: AWS IAM Identity Center is recognized for its streamlined deployment process, leveraging AWS's broader ecosystem for seamless integration. Its customer support is considered efficient, leading to quicker resolutions. IBM Cloud Identity Service's deployment is noted for its complexity despite offering personalized customer service. The distinct deployment experiences highlight AWS's ease and efficiency.

Pricing and ROI: IBM Cloud Identity Service typically incurs higher initial setup costs but is valued for delivering long-term benefits through comprehensive features. AWS IAM Identity Center, though perceived as costly upfront, is favored for cost-effectiveness over time due to its expansive capabilities and integration benefits. The differential pricing strategies underscore AWS's potential for demonstrating superior return on investment for enterprises seeking scalable identity solutions.

To learn more, read our detailed AWS IAM Identity Center vs. IBM Cloud Identity Service Report (Updated: December 2025).

Buyer's Guide

AWS IAM Identity Center vs. IBM Cloud Identity Service

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AWS IAM Identity Center

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

7th

Average Rating

8.8

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Single Sign-On (SSO) (8th)

IBM Cloud Identity Service

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

28th

Average Rating

8.0

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of AWS IAM Identity Center is 1.5%, up from 1.1% compared to the previous year. The mindshare of IBM Cloud Identity Service is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Identity and Access Management as a Service (IDaaS) (IAMaaS) Market Share Distribution
Product	Market Share (%)
AWS IAM Identity Center	1.5%
IBM Cloud Identity Service	1.0%
Other	97.5%

Identity and Access Management as a Service (IDaaS) (IAMaaS)

Featured Reviews

Jayesh Patil

Associate Software Engineer

Multi-factor authentication and single sign-on enhance user management capabilities

From my perspective, AWS IAM Identity Center is already enhanced and has many capabilities, covering numerous areas. I don't think they need any improvements currently. It works well for us. If users want single sign-on and multi-factor authentication, they can easily opt for AWS IAM Identity Center. I recommend AWS IAM Identity Center as it is beneficial to use. It helps significantly in maintaining users within products. I would rate AWS IAM Identity Center as nine out of ten because we use it as our main primary sign-on feature for our product. Sometimes it experiences lag, but there's always room for improvement, which is why I deducted one point.

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reviewer1054431

Chief Technology Officer at a computer software company with 51-200 employees

Excellent support, beneficial integration, and low maintenance

I have found IBM Cloud Identity Service to be highly scalable. It can handle thousands of users. IBM solutions are truly enterprise-grade. You don't find a lot of use cases for small businesses, or even sometimes medium businesses, the price point does not fit smaller businesses. The implementation effort, it's hard to find that cost-benefit.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of AWS Identity Center is its ability to centrally create permission templates, known as permission sets, which define AWS IAM roles."

"The most valuable feature of AWS IAM Identity Center is the ability to provide a structured approach to access management through a single dashboard."

"The most valuable feature is the security configuration ease, which is great for me, especially as a beginner."

"The two most valuable features of IAM Identity Center are the security policy generation and automation in creating credentials."

"AWS IAM Identity Center has helped our organization by providing a unified dashboard to manage permissions and access controls."

"Its valuable features include granular access control, allowing precise control over who can access specific AWS resources and under what conditions using JSON-based policies."

"The features of AWS IAM Identity Center that I appreciate are single sign-on and multi-factor authentication, and we can manage all authentication aspects while integrating it with third-party applications."

"The most valuable features of AWS IAM Identity Center are role-based permissions and existing permissions templates."

More AWS IAM Identity Center pros

"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."

"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."

"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."

Cons

"Focusing on further allowing customization and flexibility in developing solutions as a solution architect or developer would enhance user experience."

"In the product, two groups cannot have the same name...In general, the tool does not allow for the duplication of names."

"There is a desire to see integration or adoption of time-based user creation features within AWS IAM Identity Center."

"IAM is challenging to manage in complex environments."

"The configuration with other tools can be hard."

"IAM is challenging to manage in complex environments. Enhancements could include automation tools or a centralized dashboard for managing roles and policies across multiple accounts, simplifying the process."

"I would like to see more flexibility in the features as sometimes it doesn't meet my expectations."

More AWS IAM Identity Center cons

"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."

"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."

"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."

Pricing and Cost Advice

"The product is cheap since it is available on the cloud."

"The price of the solution is expensive for non-enterprise companies. IBM's always going to be a little more expensive, you're going to be paying a premium. However, depending on the organization's needs, there's probably a benefit there to do even with the price being the way it is."

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Manufacturing Company

10%

Marketing Services Firm

Comms Service Provider

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	4

No data available

Questions from the Community

What do you like most about AWS IAM Identity Center?

The product is easy for beginners to learn and use.

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What is your experience regarding pricing and costs for AWS IAM Identity Center?

AWS provides the lowest pricing among other service providers like Azure, Google, Oracle. It is cost-effective, and they use a pay-as-you-go model.

See all answers

What needs improvement with AWS IAM Identity Center?

The tech support for AWS is time-consuming, as we have experienced this issue. However, I am not aware of many other cases.

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Comparisons

Microsoft Entra ID vs AWS IAM Identity Center

Compared 16% of the time

Red Hat Single Sign On vs AWS IAM Identity Center

Compared 9% of the time

Okta Platform vs AWS IAM Identity Center

Compared 8% of the time

Fortinet FortiAuthenticator vs AWS IAM Identity Center

Compared 8% of the time

Ping Identity Platform vs AWS IAM Identity Center

Compared 7% of the time

More AWS IAM Identity Center Competitors

IBM Security Verify Access vs IBM Cloud Identity Service

Compared 60% of the time

Okta Platform vs IBM Cloud Identity Service

Compared 21% of the time

Microsoft Entra ID vs IBM Cloud Identity Service

Compared 19% of the time

More IBM Cloud Identity Service Competitors

Product Reports

Buyer's Guide

AWS IAM Identity Center

February 2026

Download AWS IAM Identity Center product report

Buyer's Guide

Identity and Access Management as a Service (IDaaS) (IAMaaS)

January 2026

Download IBM Cloud Identity Service product report

Also Known As

AWS Single Sign On, AWS SSO

No data available

Overview

AWS IAM Identity Center is the recommended service for managing your workforce's access to AWS applications or your multiple AWS accounts (or both). It is a flexible solution that can be used to connect your existing identity source or help you create users in AWS. IAM Identity Center can be used alongside your existing AWS account access configurations.

Amazon Web Services (AWS)

Whether your applications are custom, your business processes complex, or you're looking for world-class professional services and project management to coordinate each step of your project, IBM Cloud Identity Service is uniquely suited to serve organizations with out-of-the box challenges.

IBM Cloud Identity Service can be designed to help with the full lifecycle of implementation and operations, including discovery, planning, project management, integration engineering and more – expertly delivered by IBM's global staff of identity professionals.

IBM

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers

Baxter Healthcare,

Buyer's Guide

AWS IAM Identity Center vs. IBM Cloud Identity Service

December 2025

Free Report: AWS IAM Identity Center vs. IBM Cloud Identity Service

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