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AWS IAM Identity Center vs Okta Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
AWS IAM Identity Center enhances security, compliance, efficiency, and cost management through centralized access control and streamlined processes.
Sentiment score
5.5
Okta Platform boosts security and efficiency with centralized identity management, automation, and SSO, despite high pricing, enhancing productivity.
The return on investment includes operational efficiency gains, security risk reduction, compliance with regulations, improved user experience, productivity benefits, reduced overhead, and better security posture.
DevOps Engineer | Cloud Architect & Automation Specialist | Kubernetes, Terraform, Ansible, AWS EKS at Phoenix Marketing & Advertising
We have achieved significant time efficiencies with AWS IAM Identity Center.
Director of Engineering at Infosys
With Single Sign-On and automated identity management, employees can access applications faster while IT teams spend less time handling authentication issues.
Product Developer at a tech vendor with 10,001+ employees
Employee onboarding used to be a major pain point, but the automation Okta Platform provides for creating user accounts across various apps or SaaS tools has made our life much easier.
Lead Engineer at a tech vendor with 51-200 employees
We have our dashboard to log in via Okta Workforce Identity.
Lead Admin Systems at a financial services firm with 10,001+ employees
 

Customer Service

Sentiment score
5.9
AWS IAM Identity Center documentation is detailed; users appreciate support plans, though some miss visuals and live chat.
Sentiment score
6.8
Okta Platform's customer service is praised for responsiveness, but some users experience slow response times and time zone issues.
AWS provides immediate solutions and assistance whenever needed, especially if issues arise that cannot be handled internally.
Director of Engineering at Infosys
They are prompt, keep you updated, and provide excellent assistance.
AWS DevOps Engineer at CTB Solutions
AWS offers better assistance plans for their services.
Strategist | Webops and Blockchain at Indian Institute of Technology, Madras
By offering a system to set varying priority levels on support tickets, urgent issues could receive quicker attention, benefiting business continuity and customer satisfaction.
They are very supportive; they just open a ticket, and they support us very professionally.
Staff Infrastructure & Security Engineer at Mozn Systems
We had an issue a couple of years ago that was swiftly resolved by the support team, showing their efficiency.
IT Manager at Clear Channel
 

Scalability Issues

Sentiment score
7.1
AWS IAM Identity Center efficiently manages growth, offers scalability, and integrates well for enterprises despite permission management challenges.
Sentiment score
7.2
Okta Platform efficiently scales for organizations, integrates well across applications, though support may be needed for certain adjustments.
AWS Identity Center successfully supports scalable deployments, allowing additional resources as the company grows.
AWS Cloud Engineer at BINO-K
The scalability of AWS IAM Identity Center is excellent.
AWS DevOps Engineer at CTB Solutions
It can handle both a small number of users and a bigger number of users efficiently.
AWS Certification Full Stack Cloud Engineer at Social Economic Accelerator LabSocial
The scalability of Okta Platform is impressive, but its effectiveness relies on how integrations are designed, rate limits are handled, and day-to-day operations are managed.
Identity and Access Management Specialist at a university with 10,001+ employees
It is secure, providing needed scalability without impacting performance.
Clients can scale their API access requests beyond default limits, which is adaptable according to requirements without impacting performance or deployment.
Senior Analyst at Toll Holdings Limited
 

Stability Issues

Sentiment score
7.9
AWS IAM Identity Center is highly reliable with 99.96% uptime, stable performance, and smooth integration despite occasional page refresh issues.
Sentiment score
7.9
Okta Platform is highly rated for stability, reliability, and efficient identity management with seamless integration and quick issue resolution.
There can be issues if there is an outage on AWS's side, which could prevent logging in because your region might be down, affecting the Identity Center's availability.
Sr DevOps Engineer at HTC Global
It offers 99.96% uptime.
AWS DevOps Engineer at CTB Solutions
Stability-wise, it is functioning well without any outages or crashes.
AWS Certification Full Stack Cloud Engineer at Social Economic Accelerator LabSocial
This ensures immediate action upon changes applied within Okta Platform, stabilizing operations in managing user accounts, identities, logins, and user profiles.
Okta Workforce Identity is a stable product.
Business Intelligence Developer at a consultancy with 51-200 employees
There are no doubts regarding the stability of Okta Customer Identity.
Senior Quality Analyst at YASH Technologies
 

Room For Improvement

AWS IAM Identity Center needs UI, integration, and automation improvements for better user management, security, and onboarding experiences.
Users report Okta Platform's downtime, high cost, setup complexity, and desire enhanced UI, integrations, support, governance, and compliance options.
Having a lot of users on one instance is hard to configure, so I hope for more flexibility and ease in configuration.
AWS Certification Full Stack Cloud Engineer at Social Economic Accelerator LabSocial
Enhancements could include automation tools or a centralized dashboard for managing roles and policies across multiple accounts, simplifying the process.
DevOps Engineer | Cloud Architect & Automation Specialist | Kubernetes, Terraform, Ansible, AWS EKS at Phoenix Marketing & Advertising
When configuring it with third-party tools, like Active Directory, the naming convention of permission sets requires careful attention, which can be confusing.
Sr DevOps Engineer at HTC Global
If there was a fingerprint option, then only the person who has already added their fingerprint on their mobile phone could access it.
Lead Admin Systems at a financial services firm with 10,001+ employees
Improvements could be made by simplifying integrations and providing more intuitive configuration options for administrators.
Product Developer at a tech vendor with 10,001+ employees
If someone is a beginner with Okta Platform, the UI should be simplified, and the language used should make it easier for them to understand the concepts and what they are trying to do.
Software Engineer at aeTech Digital Hub
 

Setup Cost

AWS IAM Identity Center is cost-effective with free basic functionality, though premium features may incur additional charges.
Enterprise buyers find Okta costlier than competitors but value its security features and integration for medium to large businesses.
AWS IAM Identity Center is available as a free service by default.
AWS Cloud Engineer at BINO-K
It is not that expensive, rated at three out of ten for costs.
Sr DevOps Engineer at HTC Global
Pricing for AWS IAM Identity Center is very affordable, rated at two out of ten with one being cheap.
AWS DevOps Engineer at CTB Solutions
Despite the cost, it's cheaper than the potential financial loss from a security breach.
IT Manager at Clear Channel
It is certainly not cheap, but the features that you get, the functionality that you get, and whatever use cases that you have, it definitely satisfies those.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
The pricing per-user list drops when user counts rise and with multi-year commitments.
Identity and Access Management Specialist at a university with 10,001+ employees
 

Valuable Features

AWS IAM Identity Center streamlines role management, enhances security with MFA, and simplifies access control and policy configuration.
Okta Platform offers centralized identity management, seamless authentication, and security features, enhancing efficiency and reducing IT workload.
It provides the least privilege-based access control, which limits users to only the operations they need to perform without interfering with unrelated configurations.
Sr DevOps Engineer at HTC Global
These features allow for excellent micro-level control over resources, ensuring specific permissions are granted.
Strategist | Webops and Blockchain at Indian Institute of Technology, Madras
Its valuable features include granular access control, allowing precise control over who can access specific AWS resources and under what conditions using JSON-based policies.
DevOps Engineer | Cloud Architect & Automation Specialist | Kubernetes, Terraform, Ansible, AWS EKS at Phoenix Marketing & Advertising
One of its most valuable features is its easy integration with various applications through its extensive application directory, offering hundreds or thousands of applications ready to configure.
IT Manager at Clear Channel
It offers around eight thousand five hundred out-of-the-box connectors, providing an edge over other tools.
Managing Consultant at a tech vendor with 10,001+ employees
For the end user, it is beneficial as they do not have to remember a password or keep the password on a post-it for different applications; they just authenticate once to access several services and service providers.
Technical Team Lead at a computer software company with 1,001-5,000 employees
 

Categories and Ranking

AWS IAM Identity Center
Ranking in Single Sign-On (SSO)
9th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
7th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Okta Platform
Ranking in Single Sign-On (SSO)
2nd
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
2nd
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
109
Ranking in other categories
Authentication Systems (3rd), Privileged Access Management (PAM) (3rd), Access Management (2nd), ZTNA as a Service (2nd), Customer Identity and Access Management (CIAM) (1st), AI IT Support (2nd)
 

Mindshare comparison

As of May 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of AWS IAM Identity Center is 1.5%, up from 1.4% compared to the previous year. The mindshare of Okta Platform is 9.2%, down from 13.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
Okta Platform9.2%
AWS IAM Identity Center1.5%
Other89.3%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

MO
Web developer at King of CMS Consulting
Centralized access control has improved team collaboration but still needs a simpler onboarding
One of the best features AWS IAM Identity Center offers is the permission set, which is one of the best. Then there are the temporary credentials via SSO, the multi-account governance, and the centralized identity management. Those are good features that I believe assist developers, and another feature I can say is one of the best is the improved security with temporary credentials. The feature I find myself relying on the most day-to-day would be the centralized identity management and multi-account governance. It allows me to check what other developers are doing and since I am the admin, I can also revoke the access they have to the AWS accounts.
Vanga Sainithinreddy - PeerSpot reviewer
Product Developer at a tech vendor with 10,001+ employees
Single secure login has simplified daily access and strengthened multi-factor protection
Okta Platform offers several valuable features. The first one is Single Sign-On, which allows users to log in once and gain access to multiple applications without needing to enter credentials repeatedly. I believe that is one of the best features. The second one is multi-factor authentication (MFA). It adds an extra layer of security by requiring users to verify their identity through multiple methods such as a password and a mobile verification code. I use it mostly to manage secure access to enterprise applications and cloud services. Other features include user lifecycle management and integration with cloud applications. I myself have relied mostly on multi-factor authentication (MFA) because I tend to log in every day and whenever I am working or take a break, I use this multi-factor authentication to sign in. Okta Platform simplifies identity management, improves security, and allows employees to access multiple applications through a single secure login. I believe this is a very good feature. Okta Platform has improved our organization through user authentication with features like Single Sign-On and multi-factor authentication. I believe the features it provides simplify identity management, improve security, and fulfill the need for secure and centralized identity and access management.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
9%
Manufacturing Company
8%
Comms Service Provider
8%
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise4
Large Enterprise4
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise22
Large Enterprise56
 

Questions from the Community

What is your experience regarding pricing and costs for AWS IAM Identity Center?
AWS provides the lowest pricing among other service providers like Azure, Google, Oracle. It is cost-effective, and they use a pay-as-you-go model.
What needs improvement with AWS IAM Identity Center?
I think AWS IAM Identity Center can be improved by making it beginner-friendly. It was very hard for me to navigate initially because the UI was very complicated. I had to do a lot of research and ...
What is your primary use case for AWS IAM Identity Center?
My main use case for AWS IAM Identity Center is hosting and redirecting web services that I want to use as localhost, but then I have to reroute it. What I did was create a permission set and use i...
What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
 

Also Known As

AWS Single Sign On, AWS SSO
Okta Customer Identity, Workforce Identity
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Find out what your peers are saying about AWS IAM Identity Center vs. Okta Platform and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.