AWS Transfer for SFTP [EOL] vs Kiteworks comparison

AWS Transfer for SFTP [EOL]

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Executive Summary

We performed a comparison between AWS Transfer for SFTP [EOL] and Kiteworks based on real PeerSpot user reviews.

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Managed File Transfer (MFT)

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Helped 920,769 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AWS Transfer for SFTP [EOL]

Average Rating

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Kiteworks

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (15th), Email Security (27th), Managed File Transfer (MFT) (7th), Content Collaboration Platforms (14th), Secure Email Gateway (SEG) (9th)

Featured Reviews

Kyle Titus

Chief Technology Officer at Revio

Always works, handles all types of load, and allows us to have S3 files as storage

Its cost needs improvement. In addition, there could be a universal client that works on all desktops. There could be client software that you use to connect to the server. Generally, AWS doesn't provide one for you, so you have to use either your CLI, maybe your SSH CLI, or use some kind of desktop solution. I had to find a desktop app from a third party to run this. Our clients also do the same everywhere else, so it would be nice if the SFTP Gateway solution came with a client that anyone could download on their Mac, Windows, or any other machine.

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KishoreT-Review

Associate Consultant at a tech consulting company with 10,001+ employees

Streamlined global file sharing with user-friendly interface and self-service capabilities

I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution has helped with collaboration in our organization."

"The solution offers good data recovery."

"The most valuable feature for us is data persistence, because it basically gives you a snapshot history and the solution also offers good data recovery."

"Being able to have the S3 files as storage is most valuable. We can use S3 as storage instead of an SFTP server or a machine."

"Kiteworks is easy to manage and maintain with a user-friendly interface and I recommend it to anyone that requires a file-sharing system that supports SFTP."

"I can identify from which region our users are uploading or downloading files."

"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."

"The solution removes the limitations with file attachment size that is found with regular email."

"The most useful feature of this solution is to share files with external parties and we can use this functionality to share files internally too."

"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."

"The solution can be used remotely, including from mobiles, and it's easy to upload and share files."

"As a file-sharing application, it's an absolute 10 out of 10."

More Kiteworks pros

Cons

"SFTP would be better if it was more automated, particularly for file transfers."

"The tool's UI should be pretty easy and straightforward. I would also like to see a simple audit report of the SFTP guest account that shows the amount of data transfers and security kind enabled."

"Its cost needs improvement. In addition, there could be a universal client that works on all desktops."

"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."

"We have experienced some issues with stability due to bugs."

"The system is extremely stable, but because it is a "COTS" system access is restricted and you must use the solution's support to make even simple changes, which increases the downtime."

"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."

"There is one particular thing that is a nuisance."

"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."

"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."

"In my experience, their technical support can be a little slow."

More Kiteworks cons

Pricing and Cost Advice

"It's $249 per month per instance. It's not great; it's pretty pricey. We've got multiple users on that one instance. If we had to build it by hand, we would win on cost there, but obviously, there is effort and time. In terms of the additional costs, they do have some specific pricing, but for our use case, we don't end up going over $249. They do specify in their pricing what they're charging for."

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"The price of Kiteworks is reasonable."

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

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Top Industries

By visitors reading reviews

Performing Arts

12%

Comms Service Provider

10%

Manufacturing Company

10%

Financial Services Firm

12%

Comms Service Provider

11%

Government

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	11

Questions from the Community

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What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

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What needs improvement with Kiteworks?

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What advice do you have for others considering Kiteworks?

Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...

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Product Reports

Managed File Transfer (MFT)

Download AWS Transfer for SFTP [EOL] product report

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Also Known As

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Accellion

Overview

AWS Transfer for SFTP is a fully managed service that enables the transfer of files directly into and out of Amazon S3 using the Secure File Transfer Protocol (SFTP)—also known as Secure Shell (SSH) File Transfer Protocol.

Amazon Web Services (AWS)

Kiteworks provides secure enterprise file sharing with mobile access and collaboration tools, supporting up to 100 GB transfers. It ensures data safety with encryption and offers a smooth interface for independent data management.

Kiteworks is tailored for effective large-scale data transfers using SFTP, email, and web. It supports two-factor authentication, antivirus scanning, and seamless integration with SSO to minimize administrative tasks. Users benefit from a centralized platform that offers visibility and control over data exchanges, receiving activity notifications and managing encryption keys independently. Despite its strengths, technical support and interface stability need improvement, along with the introduction of automated LDAP syncing and expanded knowledge resources.

What features make Kiteworks stand out?

Mobile Access: Facilitates secure data handling on-the-go.
Enterprise File Sharing: Enables large file transfers with up to 100 GB limit.
Collaboration Tools: Streamlines team efforts and file sharing.
Enhanced Security: Includes two-factor authentication and antivirus scanning.
SSO Integration: Reduces administrative tasks for efficient user management.

What ROI benefits should users seek in reviews?

Data Security: High level of encryption ensures sensitive data protection.
Efficient Management: Independent data handling and activity alerts improve workflow.
Administrative Ease: SSO and centralized logs simplify oversight and reduce complexity.

Organizations in sectors like healthcare and finance utilize Kiteworks to securely share and transfer sensitive data, from medical records to credit card information, ensuring compliance and data integrity. Industries benefit from its automated data transfer and secure communication capabilities, critical for operations ranging from air quality monitoring to banking transactions.

Sample Customers

Myriota, FINRA, Celgene, Kontor New Media, Belong, ThinkCX, BluTV

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL

Managed File Transfer (MFT)