AWS X-Ray vs Oracle Real User Experience Insight comparison

AWS X-Ray vs. Oracle Real User Experience Insight

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AWS X-Ray

Ranking in Application Performance Monitoring (APM) and Observability

19th

Average Rating

7.8

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Oracle Real User Experience...

Ranking in Application Performance Monitoring (APM) and Observability

29th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AWS X-Ray is 3.3%, down from 3.4% compared to the previous year. The mindshare of Oracle Real User Experience Insight is 0.1%, down from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Willy Moura

Solutions Architect/ Analyst at a tech services company with 11-50 employees

Identifying and resolving deployment issues while configuring can be challenging

I have two use cases with my customers. One involves using AWS Fargate, and the other involves an application running on WordPress. The WordPress application was very slow, and we used AWS X-Ray to understand the main problem. X-Ray helped us identify issues with our EFS, allowing us to adjust…

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AKM Rezaul Karim

Deputy General Manager at Thakral

Provides you with powerful analysis of your network and business infrastructure

There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"AWS X-Ray shows us exactly when there are delays, helping us understand the depth of issues and what is happening point-to-point."

"AWS X-RAY identifies bottlenecks in terms of stability and performance and how long certain data lives in terms of response time and duration."

"The most beneficial feature is that it shows a dashboard for performance intervals, which reveals latencies."

"The most promising feature of AWS X-Ray is that you can debug the issues through the proper logs. You can also get an analysis out of the logs for some use cases, though I have yet to try all the features of AWS X-Ray."

"The solution has made it easier for us to trace the problems that we have with our requests and to monitor the timing of each step in each request we do in our endpoints."

"AWS X-Ray is a strong solution and has a smooth integration process."

"The most important one is compliance. We're able to achieve our regulatory levels. We're able to achieve the security level that we need for the federal government."

"AWS X-Ray shows us exactly when there are delays, helping us understand the depth of issues and what is happening point-to-point."

More AWS X-Ray pros

"The most valuable feature is the ability to Drill down to webpage actions."

"ORUEI lets you create a dashboard that shows you insight into the user experience."

"The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains operational through another node. So that's the core aspect of the setup. Additionally, the schedule and the rental database run on servers, and behind these servers, we have storage. This storage operates as a single storage cluster, although there might be another storage option that costs around $30."

"The availability of the solution is its most valuable aspect. I can also Google anything I want and upload it on the cloud. I can do that using the mobile app. It is very helpful."

Cons

"Sometimes, the collector agents are confusing to configure initially."

"The user interface is sometimes kind of confusing to understand. It's not very user-friendly."

"It should have X-Ray SDKs for different languages like Node.js, Python, or Java."

"What needs to be better in AWS X-Ray is the log filtering. Predefined filters could be helpful because the power of analytics comes from how you can filter the data. I also want to see more KPIs from AWS X-Ray."

"Compared to other open-source tools, AWS X-Ray needs improvement in providing discounts."

"Like most Amazon products, the user interface, configuration, and tuning aren't the easiest. That's the biggest reason why people tend to go to products like TerraForm and Terragrunt. We use TerraForm and Terragrunt. So, for setting things up and interacting with X-Ray, it's definitely the user interface that can be better."

"If you have a small team, it's probably overkill."

"I do not have any notes in terms of improvements."

More AWS X-Ray cons

"The application resource usage has increased due to using RUEI."

"There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider."

"Currently, it monitors web applications well, but ORUEI doesn't monitor mobile applications yet. It would be nice if they also added the ability to monitor mobile apps."

"It would be nice if the solution could be integrated with Outlook. If I'm signing any quotation, any proposal, or any of my communications, I should be able to update that Oracle application as well."

Pricing and Cost Advice

"The pricing for AWS X-Ray is a six out of ten."

"The solution is a bit expensive."

"As you develop a relationship with Amazon, your pricing gets lower. You get credits for the amount of the system you use, and then if you're the government, you can get government pricing. For commercial users, there's a hump when you go from small to medium to big enterprise. Small businesses can live pretty easily off the free tier in a lot of cases, but when you go from a medium to a big enterprise, it becomes more expensive on a per-user basis. I'd like to see that curve going in a different way where pricing can be driven down while people are trying to adopt the technology."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

20%

Computer Software Company

18%

Manufacturing Company

Comms Service Provider

Financial Services Firm

24%

Computer Software Company

20%

Comms Service Provider

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about AWS X-Ray?

AWS X-Ray is a strong solution and has a smooth integration process.

What is your experience regarding pricing and costs for AWS X-Ray?

Compared to other open-source tools, AWS X-Ray needs improvement in providing discounts. Customers often seek cheaper solutions. When using many AWS resources, pricing can be a mid-range cost, give...

What needs improvement with AWS X-Ray?

Sometimes, the collector agents are confusing to configure initially. It requires research to understand the correct configurations, especially when deploying on-premises or on an EC2 instance. Usi...

What do you like most about Oracle Real User Experience Insight?

The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains op...

What needs improvement with Oracle Real User Experience Insight?

What advice do you have for others considering Oracle Real User Experience Insight?

I would rate it nine out of 10.

Azure Monitor vs AWS X-Ray

Comparisons

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Compared 20% of the time

Sentry vs AWS X-Ray

Compared 17% of the time

Compared 11% of the time

Google Cloud's operations suite (formerly Stackdriver) vs AWS X-Ray

Compared 11% of the time

Apache SkyWalking vs AWS X-Ray

Compared 1% of the time

More AWS X-Ray Competitors

No data available

Product Reports

AWS X-Ray

Download AWS X-Ray product report

Application Performance Monitoring (APM) and Observability

Download Oracle Real User Experience Insight product report

Oracle Real User Experience Insight report

Also Known As

No data available

Oracle Real User Experience Insight, Oracle RUEI

Overview

AWS X-Ray is a powerful debugging and performance analysis tool offered by Amazon Web Services. It allows developers to trace requests made to their applications and identify bottlenecks and issues.

With X-Ray, developers can visualize the entire request flow and pinpoint the exact location where errors occur. It provides detailed insights into the performance of individual components and helps optimize the overall application performance.

X-Ray integrates seamlessly with other AWS services, making it easy to trace requests across different services and identify dependencies. It also offers a comprehensive set of APIs and SDKs, enabling developers to instrument their applications and capture valuable data for analysis. With its user-friendly interface and powerful features, AWS X-Ray is a valuable tool for developers looking to improve the performance and reliability of their applications.

Amazon Web Services (AWS)

Oracle Real User Experience Insight, Oracle's on-premises management platform, providing a single pane of glass for management of Oracle environments, whether in customer data centers or in Oracle Cloud that integrates performance analysis and usage analysis into a single offering, enabling business and IT stakeholders to develop a shared understanding into their application users' experience. Oracle Real User Experience Insight's non-intrusive monitoring capability is built using state-of-the-art Network Protocol Analysis (NPA) technology, which does not require any modification, changes, or instrumentation of the application. Its passive monitoring approach allows enterprises to deploy in production, without requiring costly test/QA environment validations.

Oracle

Sample Customers

COMCAST, ConnectWise, skyscanner, AirAsia, cookpad, cimpress, VTEX, zowdow

Hover Automotive India, Chhattisgarh Infotech and Biotech Promotion Society, Daelim Industrial, MakeMyTrip, Acorn Paper Products Company, KEC International, Ministero del Lavoro e delle Politiche Sociali, The Qatar Olympic Committee

AWS X-Ray vs. Oracle Real User Experience Insight