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Azure AI Search vs Glean Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure AI Search
Ranking in Search as a Service
4th
Average Rating
7.4
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Glean Platform
Ranking in Search as a Service
8th
Average Rating
8.4
Number of Reviews
11
Ranking in other categories
Indexing and Search (6th), AI-Agent Builders (7th), AI Software Development (37th), AI Customer Support (4th)
 

Mindshare comparison

As of March 2026, in the Search as a Service category, the mindshare of Azure AI Search is 9.9%, down from 14.4% compared to the previous year. The mindshare of Glean Platform is 4.0%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Search as a Service Mindshare Distribution
ProductMindshare (%)
Azure AI Search9.9%
Glean Platform4.0%
Other86.1%
Search as a Service
 

Featured Reviews

Prabakaran SP - PeerSpot reviewer
Software Architect at a financial services firm with 1-10 employees
Automated indexing has streamlined document search workflows but semantic relevance and setup complexity still need improvement
We used the semantic search capabilities of Azure AI Search, but we haven't gotten good results in the semantic search. So we are exploring with ChromaDB, and Cosmos is having the capability of doing the semantic search as well. We are exploring that. A few queries we use analytics search, which works and is good. Analytics search is good. We are trying the ML capabilities of the product since we are using Databricks and other tools for building the models, MLflow, and related items. We are still working on proof of concepts, which could be better with ChromaDB or Cosmos or vector search or inbuilt Databricks vector stores. Language processing is not about user intention; it's about the context. If there is a document and you want to know the context of a particular section, then we would use vector search. Instead of traversing through the whole document, while chunking it into the vector, we'll categorize and chunk, and then we'll look only at those chunks to do a semantic search. When comparing Azure AI Search, I'm doing a proof of concept because with ChromaDB I can create instances using LangChain anywhere. For per session, I can create one ChromaDB and can remove it, which is really useful for proof of concepts. Instead of creating an Azure AI Search instance and doing that there, that is one advantage I'm seeing for the proof of concept alone, not for the entire product. I hope it should support all the embedding providers as well. Is there a viewer or tool similar to Storage Explorer? We are basically SQL-centric people, so we used to find Cosmos DB very quick for us when we search something and create indexes. I guess there is some limitation in Azure AI Search. I couldn't remember now, such as querying limitations. I'm not remembering that part.
Ananya Bl - PeerSpot reviewer
Data Analyst at Capgemini
Daily orchestration of complex ai workflows has boosted my research and automation capabilities
Orchestration primarily decides which agent handles which part of a task and manages errors, retries, and complete state while maintaining the workflow effectively. On the orchestration side, branching, looping, and human approvals support non-linear workflows in production environments with real-time access. Through refined and improved prompts, this helps in closing the loop with actual users. One unique feature that stood out is that every step in the workflow can pause or recover from failures. Instead of finishing the entire agent in one go, this approach is interesting because if there is a minor change in a previously completed step regarding the state, I can re-edit and restart from the beginning. This is truly impressive.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
12%
Manufacturing Company
8%
Retailer
8%
Financial Services Firm
19%
Computer Software Company
10%
Manufacturing Company
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise4
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise8
 

Questions from the Community

What needs improvement with Azure Search?
We used the semantic search capabilities of Azure AI Search, but we haven't gotten good results in the semantic search. So we are exploring with ChromaDB, and Cosmos is having the capability of doi...
What is your primary use case for Azure Search?
Our use case for Azure AI Search is that we earlier thought to build a vector search and used to have the vector search query in Azure AI Search. Earlier, when it was a search service, we used to l...
What advice do you have for others considering Azure Search?
I can answer a few questions about Azure AI Search to share my opinion. I am still working with Azure and using Azure solutions. We haven't used Cognitive Skills in Azure AI Search. We also got a d...
What is your experience regarding pricing and costs for Glean Platform?
My experience with pricing, setup cost, and licensing has been pretty smooth actually, with no issues.
What needs improvement with Glean Platform?
I don't have any complaints with Glean Platform actually. I can't think of anything right now regarding needed improvements, even small things. I rate it a nine because sometimes it's difficult to ...
What is your primary use case for Glean Platform?
My main use case for Glean Platform is consolidating marketing materials, as I work in DevOps Sales Ops. I set up this platform for the sales team to review material that might be useful for talkin...
 

Also Known As

No data available
Glean Work AI Platform
 

Overview

 

Sample Customers

XOMNI, Real Madrid C.F., Weichert Realtors, JLL, NAV CANADA, Medihoo, autoTrader Corporation, Gjirafa
Information Not Available
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