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Elastic Search vs Glean Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Elastic Search
Ranking in Indexing and Search
1st
Ranking in Search as a Service
1st
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
96
Ranking in other categories
Cloud Data Integration (5th), Vector Databases (2nd)
Glean Platform
Ranking in Indexing and Search
2nd
Ranking in Search as a Service
4th
Average Rating
8.4
Number of Reviews
11
Ranking in other categories
AI Agent Builders (4th), AI Software Development (15th), AI Customer Support (4th)
 

Mindshare comparison

As of May 2026, in the Search as a Service category, the mindshare of Elastic Search is 17.6%, up from 15.6% compared to the previous year. The mindshare of Glean Platform is 4.4%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Search as a Service Mindshare Distribution
ProductMindshare (%)
Elastic Search17.6%
Glean Platform4.4%
Other78.0%
Search as a Service
 

Featured Reviews

reviewer2817942 - PeerSpot reviewer
Senior Software Engineer at a consultancy with 11-50 employees
Logging and vector search have transformed observability and empowered reliable ai agents
Elastic Search is not specifically being used for certain purposes. I deploy Elastic Search database on the cloud and use cloud services so that nobody can attack. However, I do not use Elastic Search to resolve attack issues. The basic main purpose of Elastic Search, as of now, I feel it can do more in the AI area. Sometime I saw that when I am developing RAG and have to generate the embeddings, which I call metadata, sometimes it tries to fail. That durability or issue handling should be improved, but apart from that, I did not find anything as of now. As per my use case, whatever I am using seems pretty good. Apart from that, some definitely improvement will be there. One improvement is that it should be faster. Whenever I am searching any logs, it takes much time. For example, if I open my log in Notepad or a similar tool, I can search the text within a second. With Elastic Search, it takes a little bit of time, ten to fifteen seconds. That can be improved. Sometimes, engineers take time to assign when I create a ticket.
Ananya Bl - PeerSpot reviewer
Data Analyst at Capgemini
Daily orchestration of complex ai workflows has boosted my research and automation capabilities
Orchestration primarily decides which agent handles which part of a task and manages errors, retries, and complete state while maintaining the workflow effectively. On the orchestration side, branching, looping, and human approvals support non-linear workflows in production environments with real-time access. Through refined and improved prompts, this helps in closing the loop with actual users. One unique feature that stood out is that every step in the workflow can pause or recover from failures. Instead of finishing the entire agent in one go, this approach is interesting because if there is a minor change in a previously completed step regarding the state, I can re-edit and restart from the beginning. This is truly impressive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is very easy for small environments."
"I appreciate that Elastic Enterprise Search is easy to use and that we have people on our team who are able to manage it effectively."
"We can easily collect all the data and view historical trends using the product. We can view the applications and identify the issues effectively."
"Elastic Enterprise Search is scalable. On a scale of one to 10, with one being not scalable and 10 being very scalable, I give Elastic Enterprise Search a 10."
"ELK Elasticsearch is a product that I recommend."
"The observability is the best available because it provides granular insights that identify reasons for defects."
"What I appreciate about Elastic Search is that the best features include the ability to search through very big documents and index and search through them really fast."
"The most valuable feature of Elastic Enterprise Search is the opportunity to search behind and between different logs."
"Glean Platform offers excellent user interface design and integration capabilities with other platforms."
"Glean Platform has positively impacted my organization by speeding up a lot of repetitive tasks and making it easier for people outside of support to understand what kind of issues impact the support groups."
"I have used many solutions, but Glean Platform is the best, and I would truly appreciate it if everyone considers this platform."
"The best features Glean Platform offers include the ability to create my own agents, for example, I created a self-service agent for my stakeholders, so rather than email me, I sent them a link to an agent where the agent asks them questions and drills down to exactly what they need, and then I get a qualified response from them."
"Glean Platform has increased productivity by at least one hundred hours per week for my organization."
"The major impact that I have noticed is how business users are now being impacted and they are using the platform because they understand it easily."
"Productivity has really skyrocketed."
"The best features Glean Platform offers are mostly the view, which I think is very good, and what I find most helpful about the view is that the user interface is very good, making it very easy to chat with the chatbot and get all the material that I want in the way that I need it."
 

Cons

"It would be useful to include an assistant into Kibana for recommendations, advice, tutorials, or things that can help improve my daily work with Elastic Search."
"There is an index issue in which the data starts to crash as it increases."
"The UI point of view is not very powerful because it is dependent on Kibana."
"Machine learning on search needs improvement."
"In Elastic Search, the improvements I would like to see require many resources."
"It is hard to learn and understand because it is a very big platform."
"Maybe Elastic Search could improve the analytics part of the search so it can be more powerful to the user."
"There are challenges with performance management and scalability."
"My experience with pricing, setup cost, and licensing is that the licenses were expensive, and it was hard to convince the company to adopt based on that."
"Also, the latency that the platform offers is a little high right now; what I have noticed is that on a particular query, the user has to wait a long time in order to get responses."
"Sometimes Glean Platform gets slowed down."
"Glean Platform can implement more models. The NLP creation could be a little faster, and while debugging is amazing, the routing also needs to provide higher quality outputs sometimes rather than extensive searching."
"Currently, Glean Platform does not integrate with Teams, Microsoft-owned platforms."
"My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there was more customization available."
"I tried pulling in an architecture diagram of a workflow, and it pulled in some other image instead."
"There are multiple ways in which Glean Platform can be improved."
 

Pricing and Cost Advice

"The pricing structure depends on the scalability steps."
"we are using a licensed version of the product."
"The basic license is free, but it comes with a lot of features that aren't free. With a gold license, we get active directory integration. With a platinum license, we get alerting."
"We are paying $1,500 a month to use the solution. If you want to have endpoint protection you need to pay more."
"The tool is an open-source product."
"The price of Elastic Enterprise is very, very competitive."
"To access all the features available you require both the open source license and the production license."
"I rate Elastic Search's pricing an eight out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
9%
Manufacturing Company
9%
Retailer
6%
Financial Services Firm
22%
Manufacturing Company
9%
Outsourcing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise12
Large Enterprise47
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for ELK Elasticsearch?
When it comes to pricing, I think we had to pay AWS approximately 1,000 to 1,200 per month for the overall stack. I am not quite certain about how much Elastic Search costs specifically because I w...
What needs improvement with ELK Elasticsearch?
Elastic Search has many features, including Kibana and Logstash, which we regularly use. However, one downside in our product is cost, as it can be expensive when maintaining multiple shards and in...
What is your primary use case for ELK Elasticsearch?
As a developer, I use Elastic Search in developing one of my applications, basically integrating the back-end with Elastic Search. Our main use case for Elastic Search is for Logstash, which is a s...
What is your experience regarding pricing and costs for Glean Platform?
My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there was more customization available.
What needs improvement with Glean Platform?
I would appreciate a change to the color scheme of Glean Platform as a needed improvement, even if it is something small or minor.
What is your primary use case for Glean Platform?
My main use case for Glean Platform is general use at an introductory level.
 

Comparisons

 

Also Known As

Elastic Enterprise Search, Swiftype, Elastic Cloud
Glean Work AI Platform
 

Overview

 

Sample Customers

T-Mobile, Adobe, Booking.com, BMW, Telegraph Media Group, Cisco, Karbon, Deezer, NORBr, Labelbox, Fingerprint, Relativity, NHS Hospital, Met Office, Proximus, Go1, Mentat, Bluestone Analytics, Humanz, Hutch, Auchan, Sitecore, Linklaters, Socren, Infotrack, Pfizer, Engadget, Airbus, Grab, Vimeo, Ticketmaster, Asana, Twilio, Blizzard, Comcast, RWE and many others.
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Find out what your peers are saying about Elastic Search vs. Glean Platform and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.