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Elastic Search vs Glean Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Elastic Search
Ranking in Indexing and Search
1st
Ranking in Search as a Service
1st
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
99
Ranking in other categories
Cloud Data Integration (5th), Vector Databases (5th)
Glean Platform
Ranking in Indexing and Search
2nd
Ranking in Search as a Service
4th
Average Rating
8.6
Number of Reviews
12
Ranking in other categories
AI Agent Builders (4th), AI Software Development (14th), AI Customer Support (4th)
 

Mindshare comparison

As of June 2026, in the Search as a Service category, the mindshare of Elastic Search is 17.2%, up from 16.4% compared to the previous year. The mindshare of Glean Platform is 4.5%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Search as a Service Mindshare Distribution
ProductMindshare (%)
Elastic Search17.2%
Glean Platform4.5%
Other78.3%
Search as a Service
 

Featured Reviews

reviewer2817942 - PeerSpot reviewer
Senior Software Engineer at a consultancy with 11-50 employees
Logging and vector search have transformed observability and empowered reliable ai agents
Elastic Search is not specifically being used for certain purposes. I deploy Elastic Search database on the cloud and use cloud services so that nobody can attack. However, I do not use Elastic Search to resolve attack issues. The basic main purpose of Elastic Search, as of now, I feel it can do more in the AI area. Sometime I saw that when I am developing RAG and have to generate the embeddings, which I call metadata, sometimes it tries to fail. That durability or issue handling should be improved, but apart from that, I did not find anything as of now. As per my use case, whatever I am using seems pretty good. Apart from that, some definitely improvement will be there. One improvement is that it should be faster. Whenever I am searching any logs, it takes much time. For example, if I open my log in Notepad or a similar tool, I can search the text within a second. With Elastic Search, it takes a little bit of time, ten to fifteen seconds. That can be improved. Sometimes, engineers take time to assign when I create a ticket.
Ananya Bl - PeerSpot reviewer
Data Analyst at Capgemini
Daily orchestration of complex ai workflows has boosted my research and automation capabilities
Orchestration primarily decides which agent handles which part of a task and manages errors, retries, and complete state while maintaining the workflow effectively. On the orchestration side, branching, looping, and human approvals support non-linear workflows in production environments with real-time access. Through refined and improved prompts, this helps in closing the loop with actual users. One unique feature that stood out is that every step in the workflow can pause or recover from failures. Instead of finishing the entire agent in one go, this approach is interesting because if there is a minor change in a previously completed step regarding the state, I can re-edit and restart from the beginning. This is truly impressive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One thing I appreciate about Elastic Search is the ability to aggregate everything into one dashboard, so I can have monitoring, logs, and traces in one portal instead of having multiple different tools to do the same."
"The security portion of Elasticsearch is particularly beneficial, allowing me to view and analyze security alerts."
"Elastic Enterprise Search is a very good solution and they should keep doing good work."
"On the subject of pricing, Elastic Search is very cost-efficient, as you can host it on-premises, which would incur zero cost, or take it as a SaaS-based service, where the expenses remain minimal."
"The best feature of Elastic Search that I appreciate is its monitoring capability."
"The pricing and license model are clear: node-based model."
"The stability of Elasticsearch was very high, and I would rate it a ten."
"My favorite feature is the ease of use, particularly in how you integrate the agent; I've been using it since version 7, and we're on version 9 now, and I've seen the progress from using Beats to using the agent, making it so simple today to enroll a server with the Elastic Agent."
"Glean Platform has positively impacted our organization, especially in terms of productivity for both us and our customers."
"Glean Platform has increased productivity by at least one hundred hours per week for my organization."
"Glean Platform offers excellent user interface design and integration capabilities with other platforms."
"The best features Glean Platform offers include the ability to create my own agents, for example, I created a self-service agent for my stakeholders, so rather than email me, I sent them a link to an agent where the agent asks them questions and drills down to exactly what they need, and then I get a qualified response from them."
"Productivity has really skyrocketed."
"Since I have joined, I have built around ninety agents with Glean Platform, and it has saved our organization around twenty-seven hours a week for each user, and it has also positively impacted our ARR."
"I have used many solutions, but Glean Platform is the best, and I would truly appreciate it if everyone considers this platform."
"Life became so easy when we started using Glean Platform."
 

Cons

"We had initially planned to expand use of ELK because of its cheap price and the services that are included, but given the difficulty with implementation we've decided to go with Nagios instead."
"The most significant issue I find with Elastic Search is that it gets out of sync, and this has happened in both cases where I have implemented it."
"There are potential improvements based on our client feedback, like unifying the licensing cost structure."
"I found an issue with Elasticsearch in terms of aggregation. There is a maximum of 10,000 entries, so the limitation means that if I wanted to analyze certain IP addresses more than 10,000 times, I wouldn't be able to dump or print that information."
"Elastic Enterprise Search can improve by adding some kind of search that can be used out of the box without too much struggle with configuration. With every kind of search engine, there is some kind of special function that you need to do. A simple out-of-the-box search would be useful."
"I don't see improvements at the moment. The current setup is working well for me, and I'm satisfied with it. Integrating with different platforms is also fine, and I'm not recommending any changes or enhancements right now."
"There is a lack of technical people to develop, implement and optimize equipment operation and web queries."
"It should be easier to use. It has been getting better because many functions are pre-defined, but it still needs improvement."
"Glean Platform can implement more models. The NLP creation could be a little faster, and while debugging is amazing, the routing also needs to provide higher quality outputs sometimes rather than extensive searching."
"Currently, Glean Platform does not integrate with Teams, Microsoft-owned platforms."
"I tried pulling in an architecture diagram of a workflow, and it pulled in some other image instead."
"My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there was more customization available."
"Also, the latency that the platform offers is a little high right now; what I have noticed is that on a particular query, the user has to wait a long time in order to get responses."
"Sometimes Glean Platform gets slowed down."
"I chose seven out of ten because if I could upload PDFs and have them analyzed, or have it integrate with my Gmail and help me go through my emails, that would be very useful, but I do not think it does that."
"My experience with pricing, setup cost, and licensing is that the licenses were expensive, and it was hard to convince the company to adopt based on that."
 

Pricing and Cost Advice

"The tool is not expensive. Its licensing costs are yearly."
"Elastic Search is open-source, but you need to pay for support, which is expensive."
"The price of Elasticsearch is fair. It is a more expensive solution, like QRadar. The price for Elasticsearch is not much more than other solutions we have."
"​The pricing and license model are clear: node-based model."
"This product is open-source and can be used free of charge."
"The pricing model is questionable and needs to be addressed because when you would like to have the security they charge per machine."
"The solution is free."
"The solution is affordable."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
9%
Computer Software Company
8%
Retailer
6%
Financial Services Firm
19%
Manufacturing Company
13%
Outsourcing Company
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise12
Large Enterprise49
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for ELK Elasticsearch?
Elastic Search is easy to use in Azure cloud. Mostly, my full company uses Azure cloud, so it is easy to use. Cost-wise, my company found Elastic Search is good. Cost matters. Based on cost and use...
What needs improvement with ELK Elasticsearch?
The initial configuration could be easier; at first, the learning curve is a little high, and over time, it becomes easier. For me, the initial configuration might be improved.
What is your primary use case for ELK Elasticsearch?
We use Elastic Search for a research application based on paper study, and the primary usage is for indexing the data and then functioning in a similar way to an e-commerce search bar.
What is your experience regarding pricing and costs for Glean Platform?
My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there was more customization available.
What needs improvement with Glean Platform?
I would appreciate a change to the color scheme of Glean Platform as a needed improvement, even if it is something small or minor.
What is your primary use case for Glean Platform?
My main use case for Glean Platform is general use at an introductory level.
 

Also Known As

Elastic Enterprise Search, Swiftype, Elastic Cloud
Glean Work AI Platform
 

Overview

 

Sample Customers

T-Mobile, Adobe, Booking.com, BMW, Telegraph Media Group, Cisco, Karbon, Deezer, NORBr, Labelbox, Fingerprint, Relativity, NHS Hospital, Met Office, Proximus, Go1, Mentat, Bluestone Analytics, Humanz, Hutch, Auchan, Sitecore, Linklaters, Socren, Infotrack, Pfizer, Engadget, Airbus, Grab, Vimeo, Ticketmaster, Asana, Twilio, Blizzard, Comcast, RWE and many others.
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Find out what your peers are saying about Elastic Search vs. Glean Platform and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.