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Elastic Search vs Glean Platform comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Elastic Search
Ranking in Indexing and Search
1st
Ranking in Search as a Service
1st
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
100
Ranking in other categories
Cloud Data Integration (5th), Vector Databases (6th)
Glean Platform
Ranking in Indexing and Search
2nd
Ranking in Search as a Service
4th
Average Rating
8.6
Number of Reviews
12
Ranking in other categories
AI Agent Builders (4th), AI Software Development (8th), AI Customer Support (5th)
 

Mindshare comparison

As of September 2026, in the Search as a Service category, the mindshare of Elastic Search is 15.7%, down from 19.3% compared to the previous year. The mindshare of Glean Platform is 4.8%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Search as a Service Mindshare Distribution
ProductMindshare (%)
Elastic Search15.7%
Glean Platform4.8%
Other79.5%
Search as a Service
 

Featured Reviews

reviewer2817942 - PeerSpot reviewer
Senior Software Engineer at a consultancy with 11-50 employees
Logging and vector search have transformed observability and empowered reliable ai agents
Elastic Search is not specifically being used for certain purposes. I deploy Elastic Search database on the cloud and use cloud services so that nobody can attack. However, I do not use Elastic Search to resolve attack issues. The basic main purpose of Elastic Search, as of now, I feel it can do more in the AI area. Sometime I saw that when I am developing RAG and have to generate the embeddings, which I call metadata, sometimes it tries to fail. That durability or issue handling should be improved, but apart from that, I did not find anything as of now. As per my use case, whatever I am using seems pretty good. Apart from that, some definitely improvement will be there. One improvement is that it should be faster. Whenever I am searching any logs, it takes much time. For example, if I open my log in Notepad or a similar tool, I can search the text within a second. With Elastic Search, it takes a little bit of time, ten to fifteen seconds. That can be improved. Sometimes, engineers take time to assign when I create a ticket.
Ananya Bl - PeerSpot reviewer
Data Analyst at Capgemini
Daily orchestration of complex ai workflows has boosted my research and automation capabilities
Orchestration primarily decides which agent handles which part of a task and manages errors, retries, and complete state while maintaining the workflow effectively. On the orchestration side, branching, looping, and human approvals support non-linear workflows in production environments with real-time access. Through refined and improved prompts, this helps in closing the loop with actual users. One unique feature that stood out is that every step in the workflow can pause or recover from failures. Instead of finishing the entire agent in one go, this approach is interesting because if there is a minor change in a previously completed step regarding the state, I can re-edit and restart from the beginning. This is truly impressive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product offers a powerful, cost effective solution for proprietary log management and is easy to understand and start with."
"It provides deep visibility into your cloud and distributed applications, from microservices to serverless architectures. It quickly identifies and resolves the root causes of issues, like gaining visibility into all the cloud-based and on-prem applications."
"The most valuable feature of Elastic Enterprise Search is the opportunity to search behind and between different logs."
"Logsign provides us with the capability to execute multiple queries according to our requirements. The indexing is very high, making it effective for storing and retrieving logs. The real-time analytics with Elastic benefits us due to the huge traffic volume in our organization, which reaches up to 60,000 requests per second. With logs of approximately 25 GB per day, manually analyzing traffic behavior, payloads, headers, user agents, and other details is impractical."
"The flexibility and the support for diverse languages that it provides for searching the database are most valuable, and we can use different languages to query the database."
"I really like the visualization that you can do within it; that's really handy, and product-wise, it is a very good and stable product."
"Dashboard is very customizable."
"X-Pack provides good features, like authorization and alerts."
"Glean Platform has positively impacted our organization, especially in terms of productivity for both us and our customers."
"The best features Glean Platform offers are mostly the view, which I think is very good, and what I find most helpful about the view is that the user interface is very good, making it very easy to chat with the chatbot and get all the material that I want in the way that I need it."
"Glean Platform has positively impacted my organization by speeding up a lot of repetitive tasks and making it easier for people outside of support to understand what kind of issues impact the support groups."
"Life became so easy when we started using Glean Platform."
"When I searched for internal information spread across different systems, Glean Platform did centralize and retrieve that data for me effectively, giving me eighty percent accuracy."
"The major impact that I have noticed is how business users are now being impacted and they are using the platform because they understand it easily."
"I have used many solutions, but Glean Platform is the best, and I would truly appreciate it if everyone considers this platform."
"Glean Platform has increased productivity by at least one hundred hours per week for my organization."
 

Cons

"Elastic Enterprise Search's tech support is good but it could be improved."
"Machine learning on search needs improvement."
"In terms of product improvement, ratio aggregation is not supported in this solution."
"Elastic Search needs to improve its technical support. It should be customer-friendly and have good support."
"Performance improvement could come from skipping background refresh on search idle shards (which is already being addressed in the upcoming seventh version)."
"The most significant issue I find with Elastic Search is that it gets out of sync, and this has happened in both cases where I have implemented it."
"Improving machine learning capabilities would be beneficial."
"It needs email notification, similar to what Logentries has. Because of the notification issue, we moved to Logentries, as it provides a simple way to receive notification whenever a server encounters an error or unexpected conditions (which we have defined using RegEx​)."
"My experience with pricing, setup cost, and licensing is that the licenses were expensive, and it was hard to convince the company to adopt based on that."
"I chose seven out of ten because if I could upload PDFs and have them analyzed, or have it integrate with my Gmail and help me go through my emails, that would be very useful, but I do not think it does that."
"My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there was more customization available."
"I tried pulling in an architecture diagram of a workflow, and it pulled in some other image instead."
"Sometimes Glean Platform gets slowed down."
"Glean Platform can implement more models. The NLP creation could be a little faster, and while debugging is amazing, the routing also needs to provide higher quality outputs sometimes rather than extensive searching."
"Also, the latency that the platform offers is a little high right now; what I have noticed is that on a particular query, the user has to wait a long time in order to get responses."
"In workflow agents, I would prefer that we do not use AI in every step and instead we have a toggle button or something which can configure whether AI should be used in this specific search field or not, or in this specific node or not, because currently it's using AI in all nodes which sometimes messes up the output."
 

Pricing and Cost Advice

"This product is open-source and can be used free of charge."
"The price of Elasticsearch is fair. It is a more expensive solution, like QRadar. The price for Elasticsearch is not much more than other solutions we have."
"It can be expensive."
"The solution is not expensive because users have the option of choosing the managed or the subscription model."
"This is a free, open source software (FOSS) tool, which means no cost on the front-end. There are no free lunches in this world though. Technical skill to implement and support are costly on the back-end with ELK, whether you train/hire internally or go for premium services from Elastic."
"The basic license is free, but it comes with a lot of features that aren't free. With a gold license, we get active directory integration. With a platinum license, we get alerting."
"We are using the Community Edition because Elasticsearch's licensing model is not flexible or suitable for us. They ask for an annual subscription. We also got the development consultancy from Elasticsearch for 60 days or something like that, but they were just trying to do the same trick. That's why we didn't purchase it. We are just using the Community Edition."
"We are using the open-sourced version."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Outsourcing Company
9%
Manufacturing Company
9%
Comms Service Provider
7%
Financial Services Firm
15%
Outsourcing Company
14%
Manufacturing Company
11%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise12
Large Enterprise50
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for ELK Elasticsearch?
The pricing for Elastic Search is mainly budgeted according to the organization budget, so we take it as a yearly subscription, and that is acceptable since we do get a fair discount when we are ta...
What needs improvement with ELK Elasticsearch?
When we get the logs, it is mostly about how we edit the configurations and how we make changes according to the requirements of our organization. In these cases, the logs sometimes can be a bit in...
What is your primary use case for ELK Elasticsearch?
I am the Elastic Search admin for my organization, and we are using Elastic Search to handle the traffic to GCP. The monitoring of all the clusters and all the deployments are quite good, and compa...
What is your experience regarding pricing and costs for Glean Platform?
My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there was more customization available.
What needs improvement with Glean Platform?
In workflow agents, I would prefer that we do not use AI in every step and instead we have a toggle button or something which can configure whether AI should be used in this specific search field o...
What is your primary use case for Glean Platform?
I use Glean Platform as an enterprise search tool and I am a power user of agents, so I mostly use this on a day-to-day basis for random searches that I need to do about a company, a website, or if...
 

Comparisons

 

Also Known As

Elastic Enterprise Search, Swiftype, Elastic Cloud
Glean Work AI Platform
 

Overview

 

Sample Customers

T-Mobile, Adobe, Booking.com, BMW, Telegraph Media Group, Cisco, Karbon, Deezer, NORBr, Labelbox, Fingerprint, Relativity, NHS Hospital, Met Office, Proximus, Go1, Mentat, Bluestone Analytics, Humanz, Hutch, Auchan, Sitecore, Linklaters, Socren, Infotrack, Pfizer, Engadget, Airbus, Grab, Vimeo, Ticketmaster, Asana, Twilio, Blizzard, Comcast, RWE and many others.
Information Not Available
Find out what your peers are saying about Elastic Search vs. Glean Platform and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.