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Glean Platform vs n8n comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 5, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
668
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Glean Platform
Average Rating
8.6
Number of Reviews
12
Ranking in other categories
Indexing and Search (3rd), Search as a Service (6th), AI Agent Builders (4th), AI Software Development (7th), AI Customer Support (7th)
n8n
Average Rating
8.2
Reviews Sentiment
5.5
Number of Reviews
18
Ranking in other categories
Workload Automation (8th), Integration Platform as a Service (iPaaS) (8th), AI Agent Builders (3rd), Business Orchestration and Automation Technologies (3rd), AI Scheduling & Coordination (2nd)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
reviewer2810748 - PeerSpot reviewer
Analyst at a financial services firm with 1,001-5,000 employees
Creating low-code agents has transformed policy queries and now saves employees hours daily
What I would like to see is an ease by which I can have different connectors set up. Right now I have to do a lot of back and forth in order to have these connectors enabled. Having them by default on the platform would be very helpful for me. Also, when developing custom actions, having a developer portal where users can track the log of how the requests are being sent to custom endpoints created would be helpful because right now I do not have anything of that nature. It is just a final response that I get and it becomes very difficult to keep track of what is happening in the backend. Also, the latency that the platform offers is a little high right now. What I have noticed is that on a particular query, the user has to wait a long time in order to get responses. If there is a way to reduce this time and improve performance by decreasing the time for responses, that would be very good. I believe that the latency offered is a little high right now. If I can get prompt responses quickly, then that would be a real user experience enhancement. Also, what I have noticed is the problem that developers face when creating custom actions in Glean Platform, where we are not able to keep track of what is happening in the backend. A logger of sorts would be very good so that I can maintain an idea of what is happening in the backend. If that issue is resolved, along with also the issue of having custom connectors available from the start rather than going to Glean Platform and having conversations about the thing, then it would be very good. If these issues are resolved, then it would be a strong 10 out of 10 from me. But as of now, it will be an 8 out of 10. Glean Platform is a very capable platform. It is good for indexing documents and reducing manual workflows by incorporating an element of AI in it. Business usage can be increased as well. The one caveat is if there are developers who are creating actions on Glean Platform, then I must keep an eye on the logging that I have for the platform because interacting with the backend systems becomes very difficult using Glean Platform. Also, what I have noticed is that it is a real challenge in terms of latency as some of the responses may take a little while to load. However, what I have noticed is that the responses are usually very accurate, and so it is a trade-off between speed and accuracy. This is what I would advise to someone who is looking at Glean Platform.
NR
ERP recommendation specialist at a non-tech company with 1-10 employees
Automation has transformed complex workflows and has empowered non‑technical teams to build flows
Regarding improvements for n8n, I would highlight two areas. First, while there is a growing community, the ecosystem of pre-built nodes for niche or proprietary systems still lags behind some commercial competitors. I often have to build custom HTTP request nodes or create my own node packages, which is doable but adds to project timelines. Second, features for team collaboration and lifecycle management are still evolving. Moving workflows from development to staging to production can be a manual export-import process, and native Git integration and more robust user roles for larger client teams would be a game-changer. Regarding needed improvements, I believe much of the existing documentation is not peer-reviewed. There is definitely a big community, but if the documentation or tutorials were approved or at least had a badge from n8n, customers would feel that this meets the standards of n8n editors themselves, which would give more confidence in the flows.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I think that one of the coolest features that what Automation Anywhere has come up with is AI Sense. I see an immense potential there. Using AI Sense, we can automate outside Citrix. That's going to remove the client dependency or overall automation journey, and that can give lot of optimization, cost saving, and the time to market."
"Other products are more low-code, whereas Automation Anywhere is no-code making it easier to learn and user-friendly."
"Security is a top priority for us. To be allowed to automate different processes, we need to have a good set of controls around who is allowed to do what, and what credentials people can and can't use. It allows us to manage access make sure that we have full control."
"Web-based control is the most valuable feature. We can access it from anywhere in the world with the control room URL and in any browser. Bot Insights make our report generation and other insights view easier. We can export the data in the form of CSV, PDF, etc."
"It removes demotivating, repetitive work from our teams."
"Automation Anywhere is one of the most popular RPA vendors offering powerful and user-friendly RPA capabilities to automate the business processes that are performed by humans. AA is a web-based management system that includes a control to run end-to-end automated business tasks for companies."
"We had some business users who created their first bot four weeks back, and they were thrilled; it was very easy for them because of the drag and drag, and they understood the process very well."
"The capacity to use Automation Anywhere in the cloud is the most valuable feature."
"The best features Glean Platform offers include the ability to create my own agents, for example, I created a self-service agent for my stakeholders, so rather than email me, I sent them a link to an agent where the agent asks them questions and drills down to exactly what they need, and then I get a qualified response from them."
"Glean Platform has increased productivity by at least one hundred hours per week for my organization."
"The major impact that I have noticed is how business users are now being impacted and they are using the platform because they understand it easily."
"Since I have joined, I have built around ninety agents with Glean Platform, and it has saved our organization around twenty-seven hours a week for each user, and it has also positively impacted our ARR."
"The best features Glean Platform offers are mostly the view, which I think is very good, and what I find most helpful about the view is that the user interface is very good, making it very easy to chat with the chatbot and get all the material that I want in the way that I need it."
"Life became so easy when we started using Glean Platform."
"Glean Platform offers excellent user interface design and integration capabilities with other platforms."
"When I searched for internal information spread across different systems, Glean Platform did centralize and retrieve that data for me effectively, giving me eighty percent accuracy."
"The user-friendly interface positively impacted the team's workflow efficiency."
"The best features of n8n are its low-code capabilities with everything at your disposal."
"I appreciated how n8n can be integrated with other services such as WhatsApp, LinkedIn, and Twitter, and the automation tasks it performs."
"One positive impact that n8n has had on my customers' organizations is significantly less hassle over SEO or reaching out to clients and scheduling meetings."
"Our business is growing faster because we have created workflows that help us improve our business."
"For lead generation, I gave all the contacts to n8n and made it write the email and automated the email sending workflow for lead generation, and the conversion rate was around 70%."
"The best features n8n offers are automation and integration with different tools including Calendar, Gmail, WATI, and many other tools, which help me complete my work faster."
"My recommendation is to start with n8n if you have any need for automation or integration, especially if you value control, cost predictability, and technical transparency."
 

Cons

"Automation Anywhere can include database commands like insert row, bold row, etc commands in 11.x"
"They need to make the solution more robust."
"The analytical dashboard in the Control Room could use some improvement."
"We have found that the passwords are not very stable in terms of their accuracy. We could only get 70 percent accuracy in these cases. Our clients require more accurate results. We are working toward this."
"Integration with secondary environments needs to be improved or enabled."
"Automation Anywhere is a technical application. It is not so easy for a regular user. It requires technical knowledge."
"There was a time when I would have rated it at around fifty-fifty percent, but now Automation Anywhere uses AI for customer support."
"The basic features are acceptable, but advanced tools often require deeper technical expertise, which can slow adoption. Additionally, some users experience delays in customer support for complex issues."
"Currently, Glean Platform does not integrate with Teams, Microsoft-owned platforms."
"I chose seven out of ten because if I could upload PDFs and have them analyzed, or have it integrate with my Gmail and help me go through my emails, that would be very useful, but I do not think it does that."
"Sometimes Glean Platform gets slowed down."
"Glean Platform can implement more models. The NLP creation could be a little faster, and while debugging is amazing, the routing also needs to provide higher quality outputs sometimes rather than extensive searching."
"My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there was more customization available."
"My experience with pricing, setup cost, and licensing is that the licenses were expensive, and it was hard to convince the company to adopt based on that."
"There are multiple ways in which Glean Platform can be improved."
"Also, the latency that the platform offers is a little high right now; what I have noticed is that on a particular query, the user has to wait a long time in order to get responses."
"However, I feel that for very complex production environments, it still requires considerable fine-tuning and knowledge, and sometimes it might not be fully ready to support large-scale implementations in production."
"What I would like for them to improve is to include more nodes and different service provider integrations, just the way Zapier does."
"I think it is better if there is an improvement within the system, as sometimes responses are not being picked up fast enough and sometimes the system indicates whether I am there or not, even after I have given a response."
"The setup of n8n is sometimes very complicated, especially with the HTTP node, which is complex to set up."
"There are limitations in scalability."
"I feel that n8n is more coding-oriented, as it presents everything in a JSON format. n8n needs to update some features and ensure that everything is user-friendly."
"From my experience, n8n is stable, though the part that can be less stable is that you must stay connected to many APIs."
"Because of that constraint, I used the way n8n itself flows and works to create an autonomous system that I designed for the marketing domain, making sure that the guardrails are executing at the commit boundary."
 

Pricing and Cost Advice

"We have a three-year contract with Automation Anywhere."
"The solution's pricing is pretty decent."
"I would rate the cost of Automation Anywhere as a six out of ten, with ten being the most expensive."
"They give us a good deal on the licensing because we bundle and customize things. If you ask to get a bulk business deal, you will receive more benefit. If you take other products from the suite, like IQ Bot, you can also receive a deal on the licensing."
"The pricing and licensing are definitely moderate to costly but easily recoverable by achieving ROI quickly."
"Whatever investment, licensing, and resource costs together are put in for development and delivery, we are still at an ROI of 250 percent."
"I really enjoy the pricing options with Automation Anywhere, as they are able to flex their ability to adapt to the needs of the customer really well."
"It is not too expensive, but there are many tools available in the market that can provide the same functionality at a cheaper price."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
Financial Services Firm
15%
Outsourcing Company
14%
Manufacturing Company
11%
Comms Service Provider
8%
Comms Service Provider
11%
Financial Services Firm
10%
Manufacturing Company
10%
Outsourcing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise565
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise9
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Glean Platform?
My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there wa...
What needs improvement with Glean Platform?
In workflow agents, I would prefer that we do not use AI in every step and instead we have a toggle button or somethi...
What is your primary use case for Glean Platform?
I use Glean Platform as an enterprise search tool and I am a power user of agents, so I mostly use this on a day-to-d...
What is your experience regarding pricing and costs for n8n?
Since we self-hosted, we avoided n8n's SaaS pricing entirely. Our costs are primarily on the Hostinger VPS subscripti...
What needs improvement with n8n?
n8n could improve the onboarding and debugging experience for users who are not deeply technical. The platform is pow...
What is your primary use case for n8n?
My main use case for n8n is in the area of HubSpot marketing CRM AI agent project. I built and implemented CRM market...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Glean Work AI Platform
n8n.io n8n
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
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Find out what your peers are saying about Glean Platform vs. n8n and other solutions. Updated: September 2026.
920,574 professionals have used our research since 2012.