New Relic and Azure Bastion cater to IT infrastructure and application management with a focus on analytics versus security. Azure Bastion often leads due to its robust security features.
Features: New Relic provides extensive monitoring capabilities, comprehensive analytics for optimization, and robust alerting features. It integrates well with diverse platforms for seamless data collection and analysis. Azure Bastion ensures secure remote access, eliminating the need for public exposure of virtual machines, and employs strong security protocols specific to Azure environments.
Room for Improvement: New Relic could enhance its scalability for smaller businesses, refine its user interface to ease navigation, and reduce data ingestion costs. Azure Bastion may benefit from increased compatibility with non-Azure environments, simplifying management interfaces, and offering more customization options for security settings.
Ease of Deployment and Customer Service: New Relic is known for smooth integration with various applications, simplifying deployment processes. It is supported by strong customer service. Azure Bastion requires setup within Azure but is designed for easy integration with other Azure resources, supported by dependable customer assistance tuned for existing Azure users.
Pricing and ROI: New Relic offers flexible pricing tiers, providing value through detailed analytics and insights, contributing to a satisfactory ROI. Azure Bastion's pricing is straightforward within the Azure ecosystem, often justified by the enhanced security it provides, with ROI largely connected to its security enhancements.
We have noticed savings of approximately twenty percent by using Azure Bastion compared to VM pricing.
Support is satisfactory but with room for improvement, primarily concerning data transfer issues.
We usually get backup within two hours.
Issues that could be solved quickly sometimes take longer because they go around in circles.
I have reached out to customer support multiple times for various cases, particularly for customization such as creating dashboards, and my experience has been good.
It is designed to provide access over a private network without hitting the internet.
Azure Bastion is stable.
A storage solution must be created to transfer data, and this requires additional permissions like ACL or NFS.
I would like to see integrated AI features with Azure Bastion, especially for connectivity issues.
It would be nice to have the capability to cut and paste across desktops, similar to old-fashioned Remote Desktop emulation.
Using real-time data, if there are any malicious patterns or something happening, they can identify those.
AI integration, including predictive analytics, is available for certain features but is not comprehensive.
New Relic can get pricey for larger organizations.
Microsoft's pricing is on the higher side and could be more competitive.
The price is not necessarily cheaper, but it is acceptable.
Azure Bastion eliminates the need for a jump server by providing secure access to servers without hitting the public network.
The security is the main reason we use Azure Bastion because it is integrated with Azure Active Directory, ensuring that access is secure.
We use Azure AD integration to specify who has access and what they can do.
Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.
Another aspect I appreciate is its good alerting mechanism, which can throw alerts and can be configured with PagerDuty or Slack, allowing easy checks on triggers and troubleshooting using New Relic.
Your data is monitored end to end, which could be directly linked with the SLA and SLO.
| Product | Market Share (%) |
|---|---|
| New Relic | 1.8% |
| Azure Bastion | 0.2% |
| Other | 98.0% |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 1 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 65 |
| Midsize Enterprise | 50 |
| Large Enterprise | 61 |
Azure Bastion is a service you deploy that lets you connect to a virtual machine using your browser and the Azure portal. The Azure Bastion service is a fully platform-managed PaaS service that you provision inside your virtual network. It provides secure and seamless RDP/SSH connectivity to your virtual machines directly from the Azure portal over TLS. When you connect via Azure Bastion, your virtual machines do not need a public IP address, agent, or special client software.
New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.
New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.
What are New Relic's most important features?In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.
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