

Cisco Umbrella and Azure DNS are key players in the cybersecurity and DNS market spaces, respectively. Cisco Umbrella holds the upper hand in comprehensive security feature offerings, while Azure DNS excels in seamless Azure integration and cost efficiency.
Features: Cisco Umbrella provides a wide array of security features, including web content filtering, DNS-based attack prevention, and extensive compliance integration. It also offers cloud-based solutions catered to decentralized environments, ensuring user traffic monitoring and malware protection. Azure DNS, on the other hand, offers robust integration with Azure services and provides private DNS zones for internal resolution while maintaining high availability and low latency for multi-cloud setups.
Room for Improvement: Cisco Umbrella can improve by enhancing reporting features, addressing regional latency issues, and increasing user-level monitoring capabilities. There is also interest in integrating external threat feeds and providing AP hardware solutions. Azure DNS could focus on scalability enhancements for hybrid environments, additional security features, and improving documentation and platform support for better troubleshooting visibility.
Ease of Deployment and Customer Service: Cisco Umbrella offers cloud-based deployment with some on-premises options, alongside commendable customer service and fast technical support, although personalized support has room for improvement. Azure DNS, seamlessly integrated into Azure environments, provides a straightforward deployment process and excellent customer service, highlighted by knowledgeable technical assistance.
Pricing and ROI: Cisco Umbrella is considered flexible in pricing although potentially expensive when additional features are required, offering significant security value. This can contribute to a positive ROI by offsetting hardware firewall expenses and strengthening enterprise security. Azure DNS, typically less costly through Azure licensing, offers affordable, usage-based solutions that enhance cost-effective DNS management, particularly for existing Azure platform users.
The ROI is always high because Azure DNS setup is essential and does not incur high charges.
Cisco is a big brand in the networking domain, but in security, they are pushing a lot and improving day by day.
From my point of view, the biggest return on investment when using the solution is that it makes it a lot easier to delegate some of the tasks that were traditionally used, such as building policies on the firewalls and doing it through Cisco Umbrella.
The biggest return on investment when using Cisco Umbrella for me is the ease of use of the fact that we've deployed this with our Cisco VPN Secure Client, so every computer has the Umbrella module in it.
Technical support is minimally required for DNS-related tasks if you have previous experience.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
If I don't need to go to support all the time, that means the product is working fine, so I'm very happy with them.
Cisco Umbrella scales incredibly with the growing needs of my organization.
Cisco Umbrella scales really well with the growing needs of my company, bringing the ability to ensure that people are safe and connected.
Cisco Umbrella scales effectively with the growing needs of my company; it's excellent, and I have experienced no issues.
I have not experienced any major stability issues with Cisco Umbrella.
Cisco Umbrella Secure Access is pretty stable in my mind, and we have not seen many glitches that would have interrupted services at customer locations.
The stability and reliability of the Cisco Umbrella platform have been great.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
The product can only shield a small area, making it less effective for larger spaces or multiple users.
I have to write an email to Umbrella support to get assistance, unlike the other products where I can call the Cisco technical assistance center and get an engineer.
Azure DNS charges based on the number of zones enabled, offering some free queries monthly, which keeps costs low.
We've bundled that with our firewall stuff and our VPN, which brings the price down and adds the ability to grow.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
The prices need to be lower as the current pricing is exceedingly high.
Azure DNS provides end-to-end P2P connectivity and enhances security, making it more secure and reliable.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
The most valuable feature of Cisco Umbrella is its DNS security.
The best possible thing is that it is very easy to deploy, easy to configure, and very fast to get onboarded with a customer because this is a cloud-based service.
| Product | Market Share (%) |
|---|---|
| Azure DNS | 11.3% |
| Cloudflare | 30.3% |
| Quad9 | 28.6% |
| Other | 29.799999999999997% |
| Product | Market Share (%) |
|---|---|
| Cisco Umbrella | 20.8% |
| Infoblox Advanced DNS Protection | 11.5% |
| Palo Alto Networks DNS Security | 7.6% |
| Other | 60.1% |


| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 4 |
| Large Enterprise | 19 |
| Company Size | Count |
|---|---|
| Small Business | 50 |
| Midsize Enterprise | 30 |
| Large Enterprise | 51 |
Azure DNS is a hosting service for DNS domains, providing name resolution using Microsoft Azure infrastructure. By hosting your domains in Azure, you can manage your DNS records using the same credentials, APIs, tools, and billing as your other Azure services.
Cisco Umbrella provides fast-deploying DNS-layer security with powerful threat protection capabilities. Trusted by over 30,000 entities, it ranks highly in DNS security and effectively supports secure remote work environments.
Cisco Umbrella offers comprehensive DNS security, web filtering, and ease of use, enhancing network security through robust threat protection and malware prevention. It processes over 600 billion requests daily, making it a leader in its field. The seamless integration with existing infrastructures and cloud-based nature makes it suitable for remote and distributed work environments, ensuring consistent security throughout. Management is streamlined with a single-pane interface that simplifies administration, while in-depth reporting capabilities provide valuable insights for continuous monitoring.
What are the key features of Cisco Umbrella?Cisco Umbrella is widely adopted in industries requiring advanced DNS-level security to counteract malware, phishing, and cyber threats. Its ability to monitor and protect remote and roaming employees makes it an attractive option for sectors highly dependent on cloud services. By managing DNS queries and blocking harmful sites, Cisco Umbrella enhances cybersecurity across networks, providing an added layer of protection for businesses worldwide.
We monitor all Managed DNS reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.