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Azure Monitor vs Sumo Logic Observability comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Azure Monitor's ROI is mixed: some value its cost-effectiveness and insights, while others question its expense.
Sentiment score
7.0
Sumo Logic Observability improved operational efficiency, reduced downtime, and provided better issue resolution, visibility, stability, and proactive IT management.
Azure Monitor helps prevent impacts on their system.
Cloud Solution Architect at Cloudzant
 

Customer Service

Sentiment score
6.1
Azure Monitor's customer service is praised for responsiveness, especially with premium support, but can improve on general knowledge and speed.
Sentiment score
7.8
Sumo Logic Observability's customer service is highly rated, with quick responses and helpful support, particularly for advanced and OpenTelemetry issues.
Users end up getting no resolution from their team because they're outsourced vendors, and they don't have deeper expertise over any of the products they are referring to.
Software Engineer (DevOps/ SRE) at Sensys LLC
However, the second-line support is good.
Snr. Infrastructure Architect (Data Centre) at LogicEra
It was not as straightforward as the normal telemetry endpoints, meaning that you had to be on the VPN and do all of that.
Consultant at a outsourcing company with 201-500 employees
 

Scalability Issues

Sentiment score
7.8
Azure Monitor provides scalable solutions for businesses, supports auto-scaling, integrates with tools, but requires careful cost management.
Sentiment score
7.3
Sumo Logic Observability scales efficiently for diverse users, handling peak records with ease, supported by Fluent Bit and OpenTelemetry.
With APM, you can go heavy or you can go light. It just depends on what you want, what your use case is, and how reactive you want to be to system load or resilient to failure.
Consultant at a outsourcing company with 201-500 employees
Azure Monitor is very scalable; there are no issues with scalability for different kinds of businesses.
Cloud Solution Architect at Cloudzant
 

Stability Issues

Sentiment score
8.3
Azure Monitor is highly stable and reliable, though less agile, with high user ratings and potential cost concerns.
Sentiment score
8.8
Sumo Logic Observability is highly reliable, with users experiencing no issues and rating its reliability a perfect ten for enterprises.
Azure Monitor is working fine, yet I face a costing issue as if there are a lot of logs collected in the workspace or in the center, it becomes very costly.
Snr. Infrastructure Architect (Data Centre) at LogicEra
 

Room For Improvement

Azure Monitor struggles with user-friendliness, integration, complexity, multi-cloud support, proactive monitoring, and requires enhanced usability and cost transparency.
The system requires efficiency improvements in data usage, cost management, enrichment, search interface, query speed, and pre-built dashboards.
The challenges with Azure Monitor are that it's initially complex to set up because you need multiple components.
Cloud Solution Architect at Cloudzant
If Azure Monitor can independently add one gigabyte, two gigabytes, or five gigabytes at least to log storage, I can fix the logs without syncing with Log Analytics Workspace and Sentinel.
Snr. Infrastructure Architect (Data Centre) at LogicEra
The cost skyrockets once you start using it, and there are complaints that the actual cost of the Kubernetes cluster was less than the cost they were incurring for Azure Monitor.
Software Engineer (DevOps/ SRE) at Sensys LLC
 

Setup Cost

Azure Monitor offers cost-effective variable pricing, but careful management is essential to avoid high expenses for enterprise users.
<p>Sumo Logic Observability provides flexible, competitive pricing for enterprises, but additional costs may apply for advanced features and high data volumes.</p>
When I export logs into the application, workspace, log analytic workspace, and into Sentinel to read reports, I need to add storage, which increases the cost.
Snr. Infrastructure Architect (Data Centre) at LogicEra
 

Valuable Features

Azure Monitor provides comprehensive real-time monitoring, alerting, and analytics, enhancing security and scalability for seamless infrastructure management.
Sumo Logic Observability offers real-time alerting, apps, team collaboration, easy integration, and a flexible query language, boosting incident resolution.
Azure Monitor full stack visibility in managing applications' health helps with APM, infrastructure monitoring, multi-cloud monitoring, security and compliance monitoring, and DevOps and automation monitoring.
Cloud Solution Architect at Cloudzant
I also appreciate the ability to measure feature activity, see what types of devices they are on, follow specific use cases, and measure the amount of traffic going to a particular application.
Consultant at a outsourcing company with 201-500 employees
Resource monitoring is essential.
Snr. Infrastructure Architect (Data Centre) at LogicEra
 

Categories and Ranking

Azure Monitor
Ranking in Application Performance Monitoring (APM) and Observability
7th
Ranking in Cloud Monitoring Software
3rd
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
56
Ranking in other categories
No ranking in other categories
Sumo Logic Observability
Ranking in Application Performance Monitoring (APM) and Observability
24th
Ranking in Cloud Monitoring Software
21st
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
AIOps (14th)
 

Mindshare comparison

As of January 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Azure Monitor is 3.3%, down from 8.0% compared to the previous year. The mindshare of Sumo Logic Observability is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Azure Monitor3.3%
Sumo Logic Observability0.5%
Other96.2%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Andy Rabern - PeerSpot reviewer
Consultant at a outsourcing company with 201-500 employees
Telemetry insights have improved how I track user behavior and application performance daily
I feel Azure Monitor does a fair job. I do feel it is not a streaming service in my opinion. There are advantages to having stream messaging and logging on that level. But for what it is, I feel it does well. My perspective is more based on an Application Insights agent running on a service or an app service and sending the telemetry via the agent, and also doing the filtering of telemetry at the agent level so you are not having a ton of telemetry. I believe Azure Monitor does pretty much the same thing. I have also used tools such as New Relic, and New Relic is a much more robust tool, but that is a different product and you are going to pay for that. It is a different offering altogether. The subscription that we had at the time allowed for a couple gigabytes of telemetry during the month, and I believe that telemetry only lives for about two months. You have to experiment with it to see how much you want to pay. I was not really involved in the pricing. It was more along the lines of we were running up against our limits in terms of the amount of free telemetry or telemetry that we get with our subscription, and so we either needed to scale back or turn specific telemetry types off or do some more sampling. It is nice that those capabilities are there so that you can reduce the amount of telemetry. I cannot really speak to pricing but I do believe that it is somewhat reasonable for Azure Monitor. New Relic is pretty expensive, I believe.
Shamshir Nangla - PeerSpot reviewer
Site Reliability Engineer at LHV Bank
Getting up and running is easy, even for a newbie but management of searches definitely needs improvement
Operational effectiveness with regards to when there's an issue, when there's a reactive issue, people are able to, or as well as proactively, actually, because we use their PagerDuty integrations. We use queries in Sumo Logic to trigger alerts based on logging. That allows us to proactively identify issues as they're happening. With those same alerts, obviously, with that platform, you can use it to reactively start looking at troubleshooting issues as they're happening right then and there or incidents. So it's been very, very good for alerting and for troubleshooting issues. For predicting issues before they happen, it is not very good. They have a feature called anomaly detection, but I think it's quite premature compared to other stuff out there. So it's good for alerts and for troubleshooting operational effectiveness. When your operations are down or segregated, it's perfect because it will help you diagnose the issues.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
8%
Government
6%
Computer Software Company
11%
Transportation Company
10%
Financial Services Firm
10%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise7
Large Enterprise29
No data available
 

Questions from the Community

How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
What do you like most about Azure Monitor?
Azure Monitor is a very easy-to-use product in the cloud environment.
What needs improvement with Azure Monitor?
I feel Azure Monitor does a fair job. I do feel it is not a streaming service in my opinion. There are advantages to having stream messaging and logging on that level. But for what it is, I feel it...
What needs improvement with Sumo Logic Observability?
The speed of queries could be improved. When using more advanced functions, especially with large datasets like the 90-day log retention we had, queries could be slow, sometimes taking up to five m...
What is your primary use case for Sumo Logic Observability?
We used it for log observability – log aggregation specifically.
 

Overview

 

Sample Customers

Rackspace, First Gas, Allscripts, ABB Group
Information Not Available
Find out what your peers are saying about Azure Monitor vs. Sumo Logic Observability and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.