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BA Insight vs Elastic Search comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BA Insight
Ranking in Indexing and Search
18th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Elastic Search
Ranking in Indexing and Search
1st
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
96
Ranking in other categories
Cloud Data Integration (5th), Search as a Service (1st), Vector Databases (2nd)
 

Mindshare comparison

As of May 2026, in the Indexing and Search category, the mindshare of BA Insight is 2.7%, up from 0.7% compared to the previous year. The mindshare of Elastic Search is 10.9%, down from 24.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Indexing and Search Mindshare Distribution
ProductMindshare (%)
Elastic Search10.9%
BA Insight2.7%
Other86.4%
Indexing and Search
 

Featured Reviews

it_user265773 - PeerSpot reviewer
GDS Search Services Leader, Knowledge Services at a financial services firm with 10,001+ employees
Refiners help to easily narrow down results based on metadata applied to content. Previews allow users to take action from search results without opening the document.
The preview feature made the results page take too long to load. It also took a long time to generate document previews. Randomly, it would show “cannot load preview”. I do not know the reason, but that happened a lot and we had to turn this feature off. Preview load time could be reduced. We saw that it takes forever to load a document preview, and at times, after waiting, it just gave a ‘cannot load preview error’.
reviewer2817942 - PeerSpot reviewer
Senior Software Engineer at a consultancy with 11-50 employees
Logging and vector search have transformed observability and empowered reliable ai agents
Elastic Search is not specifically being used for certain purposes. I deploy Elastic Search database on the cloud and use cloud services so that nobody can attack. However, I do not use Elastic Search to resolve attack issues. The basic main purpose of Elastic Search, as of now, I feel it can do more in the AI area. Sometime I saw that when I am developing RAG and have to generate the embeddings, which I call metadata, sometimes it tries to fail. That durability or issue handling should be improved, but apart from that, I did not find anything as of now. As per my use case, whatever I am using seems pretty good. Apart from that, some definitely improvement will be there. One improvement is that it should be faster. Whenever I am searching any logs, it takes much time. For example, if I open my log in Notepad or a similar tool, I can search the text within a second. With Elastic Search, it takes a little bit of time, ten to fifteen seconds. That can be improved. Sometimes, engineers take time to assign when I create a ticket.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Refiners help to easily narrow down results based on metadata applied to content, and the preview feature helps users to take action from the search results page without opening the documents."
"You have dashboards, it is visual, there are maps, you can create canvases. It's more visual than anything that I've ever used."
"The most valuable feature of Elastic Enterprise Search is the opportunity to search behind and between different logs."
"The most valuable feature for us is the analytics that we can configure and view using Kibana."
"Elastic Search is the perfect tool for scalability."
"I value the feature that allows me to share dashboards with different people with different levels of access."
"It is a stable and good platform."
"The positive impact I've seen from using Elastic Search includes replacing conventional databases and being able to store much more unstructured data."
"I appreciate that Elastic Enterprise Search is easy to use and that we have people on our team who are able to manage it effectively."
 

Cons

"The preview feature made the results page take too long to load."
"Improving machine learning capabilities would be beneficial."
"We'd like to see more integration in the future, especially around service desks or other ITSM tools."
"Technical support should be faster."
"I think the biggest issue we had with Elastic Search was regarding integrations with our multi-factor authentication tool."
"The solution has quite a steep learning curve. The usability and general user-friendliness could be improved."
"I think the GUI part of the solution has the most room for improvement."
"I have not explored Elastic Search at the most. Searching from vector DB is available in Elastic Search, and there is one more concept of graph searching or graph database searching. I have not explored it, but if it is not there, that would be an improvement area where Elastic Search can improve."
"Elastic Enterprise Search could improve the report templates."
 

Pricing and Cost Advice

Information not available
"We are using the free version and intend to upgrade."
"ELK has been considered as an alternative to Splunk to reduce licensing costs."
"The price of Elasticsearch is fair. It is a more expensive solution, like QRadar. The price for Elasticsearch is not much more than other solutions we have."
"The solution is not expensive because users have the option of choosing the managed or the subscription model."
"I rate Elastic Search's pricing an eight out of ten."
"This is a free, open source software (FOSS) tool, which means no cost on the front-end. There are no free lunches in this world though. Technical skill to implement and support are costly on the back-end with ELK, whether you train/hire internally or go for premium services from Elastic."
"It can move from $10,000 US Dollars per year to any price based on how powerful you need the searches to be and the capacity in terms of storage and process."
"There is a free version, and there is also a hosted version for which you have to pay. We're currently using the free version. If things go well, we might go for the paid version."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
12%
Computer Software Company
9%
Manufacturing Company
9%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise12
Large Enterprise47
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for ELK Elasticsearch?
When it comes to pricing, I think we had to pay AWS approximately 1,000 to 1,200 per month for the overall stack. I am not quite certain about how much Elastic Search costs specifically because I w...
What needs improvement with ELK Elasticsearch?
Elastic Search has many features, including Kibana and Logstash, which we regularly use. However, one downside in our product is cost, as it can be expensive when maintaining multiple shards and in...
What is your primary use case for ELK Elasticsearch?
As a developer, I use Elastic Search in developing one of my applications, basically integrating the back-end with Elastic Search. Our main use case for Elastic Search is for Logstash, which is a s...
 

Comparisons

 

Also Known As

BA Insight Enterprise Search Essentials, BA Insight Enterprise Search
Elastic Enterprise Search, Swiftype, Elastic Cloud
 

Overview

 

Sample Customers

AARP, Amgen, Blank Rome, Chevron, Australian Government, EY, Hogan Lovells, Keurig Green Mountain, OFWAT, Pfizer, Stanford University, US Army, White & Case
T-Mobile, Adobe, Booking.com, BMW, Telegraph Media Group, Cisco, Karbon, Deezer, NORBr, Labelbox, Fingerprint, Relativity, NHS Hospital, Met Office, Proximus, Go1, Mentat, Bluestone Analytics, Humanz, Hutch, Auchan, Sitecore, Linklaters, Socren, Infotrack, Pfizer, Engadget, Airbus, Grab, Vimeo, Ticketmaster, Asana, Twilio, Blizzard, Comcast, RWE and many others.
Find out what your peers are saying about Elastic, Glean, Luigi's Box and others in Indexing and Search. Updated: May 2026.
893,244 professionals have used our research since 2012.