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Barracuda Email Security Gateway vs Trend Micro Email Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Barracuda Email Security Gateway prioritizes email safety, providing fewer disruptions despite potential ROI concerns for businesses and service providers.
Sentiment score
7.6
Trend Micro Email Security delivers up to 800% ROI, enhancing security, reducing costs, and securing client communications efficiently.
 

Customer Service

Sentiment score
8.5
Barracuda Email Security Gateway customer support is praised for responsiveness and efficiency, though limited by time zones and language.
Sentiment score
7.5
Trend Micro Email Security provides expert support, though some regions suggest improving response times and ground-level assistance.
From the vendor, I would give the technical support an eight out of ten.
Clients are generally very satisfied with the various types of support available.
The area of support that requires improvement would be the response time.
 

Scalability Issues

Sentiment score
8.1
Barracuda Email Security Gateway is scalable for SMBs but may not suit very large enterprises, with varied user opinions.
Sentiment score
7.8
Trend Micro Email Security offers scalable, flexible cloud-based solutions ideal for diverse businesses, despite some large user performance concerns.
 

Stability Issues

Sentiment score
8.2
Barracuda Email Security Gateway is reliable and stable, with quick resolutions for minor issues and high user ratings.
Sentiment score
8.0
Trend Micro Email Security is stable and reliable, with minor integration challenges, and receives high user satisfaction ratings.
 

Room For Improvement

Barracuda Email Security Gateway needs upgrades in usability, integration, scalability, support, spam filtering accuracy, and anti-phishing measures.
Users of Trend Micro Email Security seek improved phishing detection, interface usability, integration, and support while addressing performance and configuration challenges.
Sometimes there are false positive emails coming through, so they should improve further on detection technologies and techniques.
If it's considered a phishing email, it should be blocked for all users, not just some.
Some mails pass while others are dropped without any apparent logic, despite having the policy set for specific recipients or senders.
The company also needs to work on pricing because it is quite costly compared to other products.
They need to improve the dashboard in the future to make the product more effective.
 

Setup Cost

The Barracuda Email Security Gateway is competitively priced, scalable, with varied user opinions and crucial regional market considerations.
Trend Micro Email Security pricing is variable; considered costly yet preferred for quality and support over competitors.
Compared with others, Barracuda Email Security Gateway is cheaper.
For environments with 4,000 to 5,000 users, it can be between 6 to 8 dollars.
 

Valuable Features

Barracuda Email Security Gateway offers robust spam filtering, advanced threat protection, and user-friendly features for comprehensive email security management.
Trend Micro Email Security provides robust protection with intuitive management, advanced threat defense, and seamless cloud integration for organizations.
The real-time threat intelligence feature is particularly useful as it detects all kinds of threats identified by incoming mails.
The main benefit from Barracuda Email Security Gateway is better security for the email flow.
The product is quite strong, and that is one reason most clients are replacing their existing email security solutions with it.
Trend Vision One has helped to reduce my time to detect and respond to threats.
 

Categories and Ranking

Barracuda Email Security Ga...
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
55
Ranking in other categories
DMARC Authentication Software (4th), Secure Email Gateway (SEG) (5th)
Trend Micro Email Security
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
28
Ranking in other categories
Email Security (9th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Barracuda Email Security Gateway is designed for Secure Email Gateway (SEG) and holds a mindshare of 6.2%, down 8.6% compared to last year.
Trend Micro Email Security, on the other hand, focuses on Email Security, holds 2.4% mindshare, down 3.2% since last year.
Secure Email Gateway (SEG)
Email Security
 

Featured Reviews

WalidChowdhury - PeerSpot reviewer
Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability
Our customer faced a significant challenge with spam, leading to increased expenses. The complexity of their email infrastructure added to the issue, with some clients using Microsoft Exchange, others relying on different systems, and some operating on Linux platforms. To address this, we…
Nadeem Syed - PeerSpot reviewer
Offers comprehensive security, easy integration, and good support
It integrated easily. About 99% of the time, we do not face any challenges in integrating any product of Trend Micro with the existing network. It is usually compatible with all kinds of networks. They have recently added AI to all Trend Micro products. It makes life a little bit easier by catching viruses, providing solutions, and helping out whenever you are stuck somewhere. It is one of the very good features they have right now. For example, one of our clients experienced a network attack and became confused about resolving the issues. The AI was helpful by suggesting initial steps to solve the problem.
report
Use our free recommendation engine to learn which Secure Email Gateway (SEG) solutions are best for your needs.
865,295 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
9%
Financial Services Firm
9%
Government
6%
Computer Software Company
14%
Financial Services Firm
10%
Insurance Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Barracuda Sentinel?
It not only tackles spam effectively but also incorporates advanced features like ATP and active features which ensures a comprehensive and adaptable email security solution tailored to their hete...
What is your experience regarding pricing and costs for Barracuda Sentinel?
I would suggest that pricing for Barracuda Email Security Gateway rates around seven. It is not too expensive, but it is a considerable cost. Compared with others, Barracuda Email Security Gateway ...
What needs improvement with Barracuda Sentinel?
The Sender Policy Authentication needs improvement. When we add some customers related to our work, all mails should be delivered, not blocked. When we add mails to email secure Sender Policy Authe...
What do you like most about Trend Micro Email Security?
The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great.
What needs improvement with Trend Micro Email Security?
They need to improve the dashboard in the future to make the product more effective.
What advice do you have for others considering Trend Micro Email Security?
There's not much difference between similar products; almost everything is the same, but the dashboard was a very deciding factor for us. I would definitely recommend this product to others, but it...
 

Also Known As

Barracuda Spam and Virus Firewall, Barracuda Sentinel
No data available
 

Overview

 

Sample Customers

Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Find out what your peers are saying about Barracuda Email Security Gateway vs. Trend Micro Email Security and other solutions. Updated: January 2024.
865,295 professionals have used our research since 2012.