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BIC Platform vs IBM BPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BIC Platform
Ranking in Business Process Management (BPM)
20th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
Business Process Design (18th)
IBM BPM
Ranking in Business Process Management (BPM)
5th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
113
Ranking in other categories
Application Infrastructure (6th), Process Automation (5th)
 

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of BIC Platform is 1.2%, down from 1.3% compared to the previous year. The mindshare of IBM BPM is 4.1%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
IBM BPM4.1%
BIC Platform1.2%
Other94.7%
Business Process Management (BPM)
 

Featured Reviews

reviewer2328264 - PeerSpot reviewer
Digitalization PM at a manufacturing company with 1,001-5,000 employees
Platform for documenting and modifying our processes
The tool was used for digital transformation. Our company operates in the automotive industry and needs a transition to digitalization. We utilize the BIC Platform for documenting and modifying our processes, as well as incorporating various elements such as KPIs. It serves as a fundamental tool for numerous aspects of our operations.
Ateeq Rehman - PeerSpot reviewer
Unit Head System Implementor at Allied Bank Limited
Automation platforms streamline processes and offer flexibility, but AI integration and version upgrades pose challenges
In the technology world, there is always room for improvement. Technologies evolve day by day, especially with the emergence of artificial intelligence and generative AI models. Although IBM BPM is a substantial product, adopting and integrating new technologies quickly is not easy due to the migration and upgrade paths involved. Every time new versions are released, we face business and production challenges that make rapid adoption challenging. The main concern bothering me today regarding IBM BPM is the integration of AI components.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"While this is a new product it has a mature feel from being built by a company with many years in the business."
"The central dictionary is a valuable feature."
"The product is easy to use."
"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."
"The initial setup process is easy."
"Initially, the process architecture studio was very helpful and it was compliant with BPMN standards."
"The most valuable feature for the organization is the Document Store."
"Process Modelling, simulation and optimization, integration, UI components."
"Previously, our company's business automation process was slow. IBM BPM's schedule and response functionalities are excellent...There are countless use cases in which IBM BPM proves to be a valuable tool for my clients."
"It provides value and simplifies processes."
"I like the APIs and the BPM coach is a good tool. But if I had to pick one, it would be the API."
"Automating the whole workflow process to give our data steward the ability to take actions rapidly, and making sure we have all the data synced within the different platforms that we are using."
 

Cons

"There's an issue with the current manual that they're working on."
"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."
"The solution could improve its connectivity to other systems."
"The product needs improvement regarding the confidentiality of the domain information for the key administrator."
"UI is an area with a shortcoming that needs improvement."
"IBM BPM uses JavaScript as a programming language for the server-side. I don’t know why it’s not Java, as it’s more powerful and the JavaScript part is translated into Java anyway."
"The solution has scalability issues; on a scale, I would rate it at eight out of ten."
"They don't have a mechanism to achieve processes, data sources, and data."
"We need process monitoring. It is somewhat complex to monitor all the processes which work."
"I suggest establishing a developer forum for better communication and issue resolution. Also, the administration panel could be improved for task management."
"One area for improvement is the scripting languages used within the solution. They could integrate other languages such as GoMango or Python than JavaScript."
"Could increase vulnerability and security patches to make it more robust."
 

Pricing and Cost Advice

"Scalability-wise, it is an expensive product."
"Pricing will differ between enterprises based on needs such as customization, but the company uses a standardized algorithm for determining this."
"It should provide more flexibility to connect with external systems, and there should be in-built services that can be used to integrate with other systems quickly."
"The price is good but could be a little lower."
"Due to its extensive features and capabilities, the product pricing is more aligned with medium—to large enterprises."
"When considering the features of the solution the price is expensive compared to competitors."
"​We have definitely seen ROI. When we first kicked it off, we said it had to pay for itself within three years, and it did."
"The pricing is quite high, I would rate it two out of five."
"IBM could improve the price. It is far too expensive."
"It has a low cost to implement. You'll get your money back in the same year that you complete the project."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Educational Organization
9%
Retailer
8%
Energy/Utilities Company
7%
Financial Services Firm
25%
Manufacturing Company
8%
Computer Software Company
8%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise19
Large Enterprise72
 

Questions from the Community

What do you like most about BIC Platform ?
The central dictionary is a valuable feature.
What needs improvement with BIC Platform ?
The solution could improve its connectivity to other systems. For instance, I need new connections to KPIs. KPIs are linked to processes, I can't access the dictionary of processes to make KPIs.
What is your primary use case for BIC Platform ?
We use the solution for drawing the processes.
Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
 

Comparisons

 

Also Known As

BIC Cloud BPM, BIC Platform
WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
 

Overview

 

Sample Customers

Daimler AG Siemens AG RWE Bundesministerium des Innern Uniklinikum Köln Vattenfall Ziemann Dermapharm AG Postbank LBBW EDEKA
Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Find out what your peers are saying about BIC Platform vs. IBM BPM and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.