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BIC Platform vs IBM BPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BIC Platform
Ranking in Business Process Management (BPM)
34th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
Business Process Design (20th)
IBM BPM
Ranking in Business Process Management (BPM)
5th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
113
Ranking in other categories
Application Infrastructure (7th), Process Automation (8th)
 

Mindshare comparison

As of June 2026, in the Business Process Management (BPM) category, the mindshare of BIC Platform is 1.1%, down from 1.4% compared to the previous year. The mindshare of IBM BPM is 4.0%, down from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
IBM BPM4.0%
BIC Platform1.1%
Other94.9%
Business Process Management (BPM)
 

Featured Reviews

reviewer2328264 - PeerSpot reviewer
Digitalization PM at a manufacturing company with 1,001-5,000 employees
Platform for documenting and modifying our processes
The tool was used for digital transformation. Our company operates in the automotive industry and needs a transition to digitalization. We utilize the BIC Platform for documenting and modifying our processes, as well as incorporating various elements such as KPIs. It serves as a fundamental tool for numerous aspects of our operations.
Ateeq Rehman - PeerSpot reviewer
Unit Head System Implementor at Allied Bank Limited
Automation platforms streamline processes and offer flexibility, but AI integration and version upgrades pose challenges
In the technology world, there is always room for improvement. Technologies evolve day by day, especially with the emergence of artificial intelligence and generative AI models. Although IBM BPM is a substantial product, adopting and integrating new technologies quickly is not easy due to the migration and upgrade paths involved. Every time new versions are released, we face business and production challenges that make rapid adoption challenging. The main concern bothering me today regarding IBM BPM is the integration of AI components.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"While this is a new product it has a mature feel from being built by a company with many years in the business."
"I'm in awe of what the software can do."
"The central dictionary is a valuable feature."
"The product is easy to use."
"Company wide BPMS tool sustaining a long term quality management best practices to achieve the expected process maturity level but also cutting operation and maintenance costs related to the former tool in use"
"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."
"It is perfect if you have to develop complex apps without much coding, and it is also good if you don't have much IT resources in your company and would like to involve business analysts in the process of developing apps."
"I would say that I like its GUI designer the best."
"Everything is coupled together and comes as one solution."
"They tell us that the product is very stable and very robust."
"Our organization has improved by using IBM BPM because our development time has reduced and connectivity improved."
"One of the most notable things is how you can develop use cases with the customers, internal customers, but directly within. The software process model that BPM supports is really exciting in that aspect."
"It is quite a scalable product, as on one of our projects we are running something like 50,000 processes a day and are able to actually handle that efficiently without a lot of hassle."
"Integration is a big plus for me."
 

Cons

"The product needs improvement regarding the confidentiality of the domain information for the key administrator."
"There's an issue with the current manual that they're working on."
"One thing they could improve is the manual."
"The solution could improve its connectivity to other systems."
"There are just some things in the new product that are not really functional issues but improvements that BIC will have to make."
"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."
"We place a lot of importance on security and one area they could make improvements in is to definitely increase the vulnerability and security patches to make it more robust and stable."
"​The initial setup was complex. It is not always easy to launch a new platform and it needed better coordination with IBM."
"New users will need at least six months to get comfortable with IBM BPM, at least initially. So, there's a learning curve."
"The configuration is not that easy, and the initial deployment took three months."
"The product is extremely complex to use and administrate."
"One area for improvement is the scripting languages used within the solution. They could integrate other languages such as GoMango or Python than JavaScript."
"The response time needs to be better. Every time when you click a link or a button or something, the response could be faster - although, I know it also depends on the network connectivity."
"Although IBM BPM is a substantial product, adopting and integrating new technologies quickly is not easy due to the migration and upgrade paths involved."
 

Pricing and Cost Advice

"Scalability-wise, it is an expensive product."
"Pricing will differ between enterprises based on needs such as customization, but the company uses a standardized algorithm for determining this."
"Due to its extensive features and capabilities, the product pricing is more aligned with medium—to large enterprises."
"When considering the features of the solution the price is expensive compared to competitors."
"IBM could improve the price. It is far too expensive."
"I rate the tool's pricing a seven out of ten."
"I wish it was less expensive. I don't know why their pricing model is so high for a piece of software that could benefit so many. It just seems to me that they could have a lower cost, maybe with fewer features or whatever, but it should be possible to do a lower cost workflow software that uses the same interface and underlying engine but does not cost so much that you have to be a Fortune 50 company to buy it. It is annoying to me. There are a lot of solutions that IBM has that are really powerful but nobody can afford them. They know their business, but I still feel that there are a lot of customers who would benefit from this sort of thing. I don't know what this elitism is all about. I am sure they have people doing the money numbers, but it seems like you can make a lot more money by selling it to way more people for a little bit less."
"The solution might be expensive, but I can't give you a precise number. In the market here, I've seen two main products for BPM: IBM BPM and Camunda. Camunda is very popular and open-source, so there's no direct comparison."
"I rate the solution's pricing a four out of ten."
"The pricing is very high."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Construction Company
10%
Financial Services Firm
9%
Healthcare Company
7%
Financial Services Firm
21%
Manufacturing Company
9%
Construction Company
8%
Outsourcing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise19
Large Enterprise72
 

Questions from the Community

Ask a question
Earn 20 points
Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
What needs improvement with IBM BPM?
There are negative aspects, such as IBM BPM being quite heavy and not lightweight, and the licensing cost is higher, which has caused some companies to shift away. IBM BPM is complicated to install...
 

Comparisons

 

Also Known As

BIC Cloud BPM, BIC Platform
WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
 

Overview

 

Sample Customers

Daimler AG Siemens AG RWE Bundesministerium des Innern Uniklinikum Köln Vattenfall Ziemann Dermapharm AG Postbank LBBW EDEKA
Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Find out what your peers are saying about BIC Platform vs. IBM BPM and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.