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BIC Platform vs SAP Signavio Process Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BIC Platform
Ranking in Business Process Design
18th
Ranking in Business Process Management (BPM)
20th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
SAP Signavio Process Manager
Ranking in Business Process Design
4th
Ranking in Business Process Management (BPM)
6th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
62
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Business Process Design category, the mindshare of BIC Platform is 1.8%, up from 1.6% compared to the previous year. The mindshare of SAP Signavio Process Manager is 8.4%, down from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Market Share Distribution
ProductMarket Share (%)
SAP Signavio Process Manager8.4%
BIC Platform1.8%
Other89.8%
Business Process Design
 

Featured Reviews

reviewer2328264 - PeerSpot reviewer
Digitalization PM at a manufacturing company with 1,001-5,000 employees
Platform for documenting and modifying our processes
The tool was used for digital transformation. Our company operates in the automotive industry and needs a transition to digitalization. We utilize the BIC Platform for documenting and modifying our processes, as well as incorporating various elements such as KPIs. It serves as a fundamental tool for numerous aspects of our operations.
Eury Reyes P - PeerSpot reviewer
Analista sr. de procesos de transformación digital at a consumer goods company with 1,001-5,000 employees
Reveals real bottlenecks, but pricing and usability need work still require improvement.
SAP Signavio Process Manager could be improved in several areas to make it more competitive and accessible. From my experience, the strongest opportunity lies in enhancing its process mining capabilities. While Signavio offers solid functionality, other tools like Celonis provide deeper insights and more seamless integrations, especially when working with large datasets or complex execution paths. Strengthening the integration layer and expanding native process mining features would significantly elevate the platform. Another area for improvement is pricing. The solution tends to be positioned at a premium level, which can limit adoption compared to other tools that offer similar or stronger capabilities at a more accessible cost. A more flexible or tiered pricing model would make the product more appealing to a broader range of organizations. Regarding usability, while the platform is powerful, it can feel advanced for users who do not have a process engineering background. Improving the user interface and offering more intuitive guidance for non-technical stakeholders would help increase engagement and ease of use across teams. In terms of support, the setup experience is manageable, especially with technical assistance, but there is room for SAP to provide more consistent and accessible support to ensure a smoother learning curve for new users. Overall, enhancements in process mining depth, integration capabilities, pricing flexibility, and user-friendliness would make SAP Signavio Process Manager a more compelling and widely adoptable solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The central dictionary is a valuable feature."
"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."
"The product is easy to use."
"While this is a new product it has a mature feel from being built by a company with many years in the business."
"As a business transformation suite, Signavio offers a number of integrated helpful tools. The Process Modeler helps with the conceptual work, but is directly integrated with the components of the Workflow Accelerator (Automation) and the Process Intelligence (Mining). This makes Signavio an indispensable service package."
"The drag-and-drop functionality in Signavio is impressive and user-friendly, allowing easy connection to other elements without the need for excessive back-and-forth."
"The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand because it's visually presented. It becomes easy to explain variants and what needs to change."
"All in all, Signavio usability is excellent. Anyone can learn to use the tool quickly. This increases acceptance as employees are not facing a high learning curve. With the offered usability it is easy to model processes also live in workshops."
"The ability to leave comments in the Collaboration Hub is a good and easy way for the employees to give feedback on the processes."
"SAP Signavio Process Manager is a good solution that can be used in various organizations."
"Process Manager is really helpful in building process maps. Creating them is really easy; the program is user-friendly."
"The reason we chose Signavio is it's a very robust industrial-grade business process modeling data tool, with data capture behind it, as well as a collaborative nature. A lot of it comes out of the box and requires less technology involvement. It can be run well by the business users. That's what we really like about it."
 

Cons

"The product needs improvement regarding the confidentiality of the domain information for the key administrator."
"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."
"There's an issue with the current manual that they're working on."
"The solution could improve its connectivity to other systems."
"The product's pricing could be improved."
"There is room for improvement in the reporting function. At the moment, for example, while it is possible to report on how many users you had in the last month, you can't use it to tell you how many users you had from the first week to the second week. This is really a drawback because when you have an activity to promote Signavio or BPI, it would be good to be able to measure how many people you had in the system."
"The workflow automation of the solution is an area of concern where improvements are required."
"Signavio Process Manager needs to have an integrated document management system to better work with processes that rely heavily on documents and document flows."
"The user administration, the user-group administration, and the license models need improvement."
"There is a need for more varied access packages. The access packages that I have used are not cheap enough. They also provide a complete set of tools that are not always used. Sometimes, you need more segregated things, e.g., Signavio includes functionality for a company that has not yet matured. Since there are no basic packages, the company must pay for a package that is not fully used. Typically, process management is started in a company of a certain maturity."
"I think the biggest selling point that Signavio talks about is its collaborative aspect. However, there's still a lot more improvement in terms of what they can do, how they receive comments, address comments, whether they actually provide feedback, etc. There is still a little bit more improvement to be made on those areas."
"It could be more flexible from a customization point of view, where the user is able to display only whatever he needs."
 

Pricing and Cost Advice

"Pricing will differ between enterprises based on needs such as customization, but the company uses a standardized algorithm for determining this."
"Scalability-wise, it is an expensive product."
"The solution is expensive."
"My client purchased one editor license and the collaboration hub, which covers up to a hundred people."
"I think that the price of the licenses is between $2,000 USD and $3,000 USD per license per year, plus the hub usage. I cannot remember the exact cost, but it is affordable."
"SaaS has no setup cost, just licensing fees."
"It is expensive. The license is monthly."
"The customer Journey Modeler is more than twice the price of Process Manager, which is a lot."
"I think we're spending about $150,000 a year on licensing costs."
"Lower than the competition with highly flexible licensing plans."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Educational Organization
9%
Retailer
8%
Energy/Utilities Company
7%
Manufacturing Company
14%
Financial Services Firm
11%
Computer Software Company
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise6
Large Enterprise44
 

Questions from the Community

What do you like most about BIC Platform ?
The central dictionary is a valuable feature.
What needs improvement with BIC Platform ?
The solution could improve its connectivity to other systems. For instance, I need new connections to KPIs. KPIs are linked to processes, I can't access the dictionary of processes to make KPIs.
What is your primary use case for BIC Platform ?
We use the solution for drawing the processes.
Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What do you like most about Signavio Process Manager?
The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand bec...
What is your experience regarding pricing and costs for Signavio Process Manager?
The price of SAP Signavio Process Manager was quite high but could be afforded by an organization with a sensitive data scale.
 

Also Known As

BIC Cloud BPM, BIC Platform
Signavio Process Editor
 

Overview

 

Sample Customers

Daimler AG Siemens AG RWE Bundesministerium des Innern Uniklinikum Köln Vattenfall Ziemann Dermapharm AG Postbank LBBW EDEKA
DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten
Find out what your peers are saying about BIC Platform vs. SAP Signavio Process Manager and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.