BIC Platform Reviews

Name: BIC Platform
Brand: GBTEC Software AG
Rating: 4.1 (4 reviews)

4.1 out of 5

4 reviews
100% willing to recommend

What is BIC Platform?

BIC Platform delivers all-encompassing business process management. The software covers the complete lifecycle of BPM and supports strategy, design, implementation, execution and controlling of business processes.

Get the Business Process Design Buyer's Guide and find out what your peers are saying about BIC Platform, Camunda, Appian and more!

BIC Platform is the #18 ranked solution in Business Process Design tools and #23 ranked solution in BPM Software. PeerSpot users give BIC Platform an average rating of 8.2 out of 10. BIC Platform is most commonly compared to Camunda: BIC Platform vs Camunda. BIC Platform is popular among the large enterprise segment, accounting for 59% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 12% of all views.

Buyer's Guide

Business Process Design

July 2025

Get the category report

Helped 865,384 peers since 2012

Featured BIC Platform reviews

reviewer2328264

Digitalization PM at a manufacturing company with 1,001-5,000 employees

The tool was used for digital transformation. Our company operates in the automotive industry and needs a transition to digitalization. We utilize the BIC Platform for documenting and modifying our processes, as well as incorporating various elements such as KPIs. It serves as a fundamental tool for numerous aspects of our operations.

Read full review

reviewer2229045

Systems Administrator at a legal firm with 10,001+ employees

We use BIC Platform for process design and workflow features The product is easy to use, and it has different roles. It is an online platform, so many users can simultaneously use it according to their assigned roles. The product’s most valuable feature is roles. So, we can assign different…

Read full review

FilySacko

Quality & Process Management Consultant at Konrr Bremse

There are just some things in the new product that are not really functional issues but improvements that BIC will have to make. For example, there are some small features that I feel are missing as of now. From an administrative perspective, you might not have the ability to trigger specific actions on a set of workflows. For example, let's say the interface is showing you a list of currently active workflows. Sometime you may find yourself in a situation where you need to select many workflows at a time. An easy example would be that — for whatever reason — you have 1000 or 2000 active workflows and you need somehow to delete them or just to stop them. It is preferable to be able to do this in one click to apply the change to all of them. So I think this is something that is missing which could probably be easily implemented. Right now it just seems omitted. I don't know if the omission was possibly due to a performance issue or if it was chosen by design. But from an end-user perspective — especially as an administrator — this capability to make bulk changes might be a handy solution when dealing with a large volume of workflows that you have to apply a simple command to in a similar way. From my point of view at the moment, all the most important features I am in need of are available. All the tools necessary for daily business for process modeling are there. There certainly is room for improvement. Many other features might be important depending on the specific use case. For instance, there are many notification features that already exist within the tools. These could notify people with different roles based on the specific workflow that is being triggered, which is pretty nice and efficient. I think the tool is quite stable right now, which is positive, and I don't believe it does require further additional things — especially if these are small things and to get them in would be rushing the development. If that may somehow affect the stability and usability, I would rather wait. Something that would also be improved in the workflow is just a cosmetic change. But it could also be a functional change. As an end-user, I do expect to be able to make selections of a set of workflows and apply some specific action to the group. If you have a list, then you should be able to select all the list items or part of the list and apply changes to that selection. This might be just something very easy I believe, to fix from their side.

Read full review

BIC Platform mindshare

Product category:

As of August 2025, the mindshare of BIC Platform in the Business Process Design category stands at 1.8%, up from 1.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Business Process Design

Key learnings from peers

Valuable Features

BIC Platform's standout features include an intuitive workflow design and a streamlined approval process for new objects. The platform offers browser-based access without a client, offline modeling capability, and enhanced core tools. It is cost-effective and user-friendly, with web-based training. Incorporating process mining, role assignment, and a central dictionary, it meets diverse requirements. BIC is well-suited for various markets, particularly noted for affordability in Africa.

"The central dictionary is a valuable feature."
"The product is easy to use."
"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."

Room for Improvement

BIC Platform users suggest improvements in functionality to include bulk workflow management and enhanced manual instructions. Users desire better confidentiality for domain information and integration with other systems, specifically needing access to process dictionaries for KPI connections. They highlight missing small features, advocating for cosmetic and functional changes for improved administrative capabilities. An enterprise architecture feature is also desired. Despite its stability and necessary features, users see potential for growth in specific areas.

"The solution could improve its connectivity to other systems."
"The product needs improvement regarding the confidentiality of the domain information for the key administrator."
"There's an issue with the current manual that they're working on."

Pricing

"Scalability-wise, it is an expensive product."
"Pricing will differ between enterprises based on needs such as customization, but the company uses a standardized algorithm for determining this."

Popular Use Cases

BIC Platform is primarily used for quality management and process modeling for clients' systems. Users can audit using various standards, such as ISO 9001. Installations can be on-premise or cloud-based, with a trend towards hybrid cloud deployment. Users benefit from process design and workflow features, essential for process drawing. Many are familiarizing with the platform to facilitate transition to hybrid cloud environments as part of broader strategic goals.

Deployment

BIC Platform's initial setup is primarily handled by the provider, making it manageable for users. On-premises users might focus on database location. Single sign-on integration with agent services can simplify access. The process is straightforward and completed within a couple of weeks with minimal stress. Domain rights simplify setup, and the overall implementation is rated at seven out of ten in terms of ease. Training provided by the company aids in the seamless transition.

Scalability

BIC Platform is perceived as scalable, suitable for organizations with large workloads. The cloud version enhances management during peak times and reduces maintenance needs by handling infrastructure. Users find it costly concerning scalability and challenging under certain conditions with moderate user numbers. Despite this, some rate its scalability positively, acknowledging its potential for large user bases and efficient cloud management. Scalability experiences vary widely among different user groups.

Stability

Users describe BIC Platform as stable, frequently highlighting its reliability. Many express confidence, rating its dependability highly, with scores like nine out of ten. Stability appears consistent from multiple perspectives and experiences, indicating broad satisfaction with the platform's performance. Repeated affirmations suggest a consistently stable experience across different usages, reinforcing its reputation for maintaining functionality. Users appear to agree on the robustness, suggesting a strong foundation in its core capabilities.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Business Process Design Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews

Manufacturing Company

12%

Computer Software Company

Retailer

Educational Organization

Energy/Utilities Company

Healthcare Company

Financial Services Firm

University

Government

Pharma/Biotech Company

Construction Company

Wholesaler/Distributor

Real Estate/Law Firm

Comms Service Provider

Consumer Goods Company

Hospitality Company

Performing Arts

Non Profit

Logistics Company

Transportation Company

Recreational Facilities/Services Company

Insurance Company

Media Company

Marketing Services Firm

Compare BIC Platform with alternative products

Learn more about BIC Platform

BIC Platform has a modular setup which allows individual adjustments. Typical deployment scenarios of BIC Platform are SAP introduction, governance, risk or compliance management, quality management or the structure of process management systems.

Thanks to its intuitive design, users quickly start with process modeling and manage the full process cycle up to the optimization. Comprehensive features of the software are document management, governance, review and release workflows.

Available BIC Platform modules are Design, Governance, Portal, Monitor, Workflow and GRC. The software can be operated either as a Public Cloud, Private Cloud or On Premises. Offline modelling is possible with the web-based option.

Further information at:

https://www.gbtec.com/bic-plat...

Try BIC Cloud 30 days for free:

https://www.gbtec.com/free-tri...

BIC Platform was previously known as BIC Cloud BPM, BIC Platform.