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SAP Signavio Process Manager pros and cons

Vendor: SAP

4.1 out of 5

61 reviews
90% willing to recommend

Pros & Cons summary

SAP Signavio Process Manager offers robust version management, collaborative features, and integration with Workflow Accelerator and Process Intelligence for business optimization. Its user-friendly design and powerful visualization enhance accessibility and analysis. However, the high pricing, limited technical support, lack of advanced workflow automation, and significant complexity pose challenges. Users desire improved analytics with AI and machine learning. The learning curve remains a key concern for tech buyers.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

SAP Signavio Process Manager provides robust business process modeling capabilities with a comprehensive suite for business project management.

It has effective version management and collaboration features that help track updates and enable collective brainstorming on processes.

SAP Signavio Process Manager offers seamless connectivity with Workflow Accelerator and Process Intelligence for automation and mining, enhancing overall process management.

Its user-friendly environment allows easy collaboration and real-time communication, even asynchronously, making it accessible for remote and international teams.

The platform enhances transparency, facilitating process optimization and enabling normative process documentation, beneficial in aligning business processes comprehensively.

CONS

SAP Signavio Process Manager could improve its integration capabilities with other systems and solutions.

Pricing is considered high and may not be suitable for smaller companies.

Reporting features lack customization, and there are limitations on process counts.

Users find it challenging to fully utilize SAP Signavio Process Manager's vast suite of features. Better documentation is needed.

Technical support has been lacking visibility, making it challenging for users to create tickets or integrate with SAP.

SAP Signavio Process Manager Pros review quotes

SS

Lead Business Analyst at a media company with 10,001+ employees

Nov 26, 2019

The features I find most valuable are ease of use and the Collaboration Hub.

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JB

Business Process Consultant at Hirslanden

Apr 28, 2020

The collaboration function in the project views is valuable because people can comment on the processes and we can respond.

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Principal Business Process Architect at Met Office

May 18, 2020

The collaboration hub is good because it allows us to share the models that we've captured and to get comments back, and we don't all have to be in the same room, it can be remote and over time.

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SAP Signavio Process Manager

Free Report: SAP Signavio Process Manager Reviews and More

Learn what your peers think about SAP Signavio Process Manager. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.

865,295 professionals have used our research since 2012.

reviewer1238784

Process Architecture Lead at a insurance company with 1,001-5,000 employees

Nov 26, 2019

One of the most valuable features is ease of use which has really been a good thing to put into the business. People like tools that they can just pick up and use straight-away.

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DN

Assistant Director at Ernst & Young

Nov 26, 2019

The most valuable feature for me is the collaboration point of view, where everybody has a single view, or source of truth, and everybody sees the same thing. Everyone can comment, contribute, and discuss the processes itself, which makes it easier to funnel down the most value adding comments and make the relevant changes to the processes. This leads to the next best iteration or version of your process.

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reviewer1683291

Senior lecturer and researcher at a university with 1,001-5,000 employees

Sep 29, 2021

Process Manager supports end-to-end transformation. Students can better understand end-to-end activity and processes as well as how they are run. For teaching, it's process discovery, then modeling, and finally optimization and simulation, partly. Typically, we showcase some simulation of the processes, and this is where we finish. That is why we validate that it's properly designed, but also what are the outcomes of modeled processes. There are also options for discussion on process optimization.

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Director at T-Systems International GmbH

Feb 15, 2024

The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand because it's visually presented. It becomes easy to explain variants and what needs to change.

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JK

Global BPM Professional at a renewables & environment company with 1,001-5,000 employees

Dec 21, 2021

I really like the Collaboration Hub because it's so easy to communicate. And what is really important is that you can use it asynchronously. It doesn't matter if you're working in Italy or in America. You are using the same process and you can speak about the same process.

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MI

Muhammad-Ismail

Operations Governance and Oversight at a consultancy with 501-1,000 employees

Nov 26, 2019

The fact that the repository is available on the web is the most valuable feature. It's a very simple tool. If you can use something simple and visual, you should be able to use the model as well in Signavio. It has the ability, for example, to track versioning control, so if you make updates to the processes, you have the ability to track the versions as well.

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JS

Process Manager at a energy/utilities company with 51-200 employees

Nov 26, 2019

The ability to leave comments in the Collaboration Hub is a good and easy way for the employees to give feedback on the processes.

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SAP Signavio Process Manager Cons review quotes

SS

Lead Business Analyst at a media company with 10,001+ employees

Nov 26, 2019

Customized reporting can be improved to make this a more versatile tool.

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JB

Business Process Consultant at Hirslanden

Apr 28, 2020

I would like to see the inclusion of some document management functionality so that we don't need to integrate with a second solution to accommodate this.

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Principal Business Process Architect at Met Office

May 18, 2020

The performance metrics appearing in the collaboration hub needs to be improved.

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SAP Signavio Process Manager

Free Report: SAP Signavio Process Manager Reviews and More

Learn what your peers think about SAP Signavio Process Manager. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.

865,295 professionals have used our research since 2012.

reviewer1238784

Process Architecture Lead at a insurance company with 1,001-5,000 employees

Nov 26, 2019

The collaboration and commenting are great. However, I think it would be more useful for people to get notifications of comments straight-away so we can react even quicker to them than we already can.

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DN

Assistant Director at Ernst & Young

Nov 26, 2019

For me, given I've got a lot of experience working with BPMN and other process management tools, in terms of the interface, I think there's a little bit more that can be improved to match what the conventional BPMN offers. I've been constantly trying to give this feedback to Signavio, to let them know that it needs to be more coherent with the original BPMN version of the stencil.

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reviewer1683291

Senior lecturer and researcher at a university with 1,001-5,000 employees

Sep 29, 2021

Typically, a business process management suite would cover the whole lifecycle, from discovery to optimization and operations. This is running on the process server and providing some kind of low-code environment for developing business solutions. I think the latter part is missing, where SAP Connector comes in. Specifically, the execution of processes is missing, where you would design forms to take orders. This is typically part of some development environment for the process server to run processes from out of the models.

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Director at T-Systems International GmbH

Feb 15, 2024

There is room for improvement in analytics. People don't realize it, but the world has changed in the last six to eight months. Customers want to see AI like ChatGPT and ML capabilities in all aspects of business processes and reporting.

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JK

Global BPM Professional at a renewables & environment company with 1,001-5,000 employees

Dec 21, 2021

There is room for improvement in the reporting function. At the moment, for example, while it is possible to report on how many users you had in the last month, you can't use it to tell you how many users you had from the first week to the second week. This is really a drawback because when you have an activity to promote Signavio or BPI, it would be good to be able to measure how many people you had in the system.

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MI

Muhammad-Ismail

Operations Governance and Oversight at a consultancy with 501-1,000 employees

Nov 26, 2019

I think the biggest selling point that Signavio talks about is its collaborative aspect. However, there's still a lot more improvement in terms of what they can do, how they receive comments, address comments, whether they actually provide feedback, etc. There is still a little bit more improvement to be made on those areas.

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JS

Process Manager at a energy/utilities company with 51-200 employees

Nov 26, 2019

Signavio Process Manager needs to have an integrated document management system to better work with processes that rely heavily on documents and document flows.

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Product Categories

Product Categories

Business Process Design

Business Process Management (BPM)

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Product Categories

Product Categories

Business Process Design

Business Process Management (BPM)

Popular Comparisons

Popular Comparisons

Camunda vs SAP Signavio Process Manager

Informatica Intelligent Data Management Cloud (IDMC) vs SAP Signavio Process Manager

Appian vs SAP Signavio Process Manager

Pega Platform vs SAP Signavio Process Manager

Sparx Systems Enterprise Architect vs SAP Signavio Process Manager

Bizagi vs SAP Signavio Process Manager

Visio vs SAP Signavio Process Manager

IBM BPM vs SAP Signavio Process Manager

ARIS BPA vs SAP Signavio Process Manager

Apache Airflow vs SAP Signavio Process Manager

erwin Data Modeler vs SAP Signavio Process Manager

IBM Blueworks Live vs SAP Signavio Process Manager

Visual Paradigm vs SAP Signavio Process Manager

MEGA HOPEX vs SAP Signavio Process Manager

Bonita vs SAP Signavio Process Manager

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