IBM BPM and SAP Signavio Process Manager compete in the business process management software category. IBM BPM seems to have an upper hand in process automation and integration capabilities, while SAP Signavio is stronger in process modeling and ease of use.
Features: IBM BPM offers strong integration capabilities, process orchestration, and embedded ESB, praised for its deployment speed and process automation. SAP Signavio Process Manager is noted for its advanced modeling capabilities, collaboration tools, and ease of process sharing, making it user-friendly for business users.
Room for Improvement: IBM BPM users suggest it could enhance integration features, user management, and UI customization, with noted challenges in complex setups and performance. SAP Signavio Process Manager could improve its user interface, expand integration options, enhance customization, and offer better reporting and document management functionalities.
Ease of Deployment and Customer Service: IBM BPM provides flexible deployment options, such as on-premises and hybrid cloud solutions, although it is complex and costly. SAP Signavio Process Manager primarily uses public cloud offerings which allow smoother deployment, though it struggles with flexible access control. IBM BPM has mixed feedback on customer service, while SAP Signavio generally has positive reviews despite some slow responses during peak periods.
Pricing and ROI: IBM BPM is regarded as a premium solution with complex licensing, suited for larger enterprises, with a slower ROI due to initial high costs. SAP Signavio Process Manager offers more competitive pricing models, advantageous for enterprises with larger user numbers. Both solutions demonstrate ROI through process optimization and improved collaboration.
We can draw and document our processes, then analyze data within SAP Signavio Process Manager.
The customer service is outstanding.
On a scale from 1 to 10, support deserves a rating of 7 to 8.
We had a contract that provided on-site support, which was very satisfactory.
I would rate their technical support a ten.
I have not encountered issues myself, but one of my colleagues found that support was provided quite late, resolving the problem in one or two days rather than instantly.
The solution has scalability issues; on a scale, I would rate it at eight out of ten.
The architecture of the solution offers scalability; we can scale both vertically and horizontally.
I found IBM BPM to be scalable to a certain level but it struggled with large volumes of concurrent transactions.
IBM BPM also lacks smaller solutions, so I must purchase multiple solutions to start with workflows and applications.
Technologies evolve day by day, especially with the emergence of artificial intelligence and generative AI models.
It should also integrate with non-SAP systems for better functionality.
SAP is more expensive, but IBM BPM is very expensive.
After SAP acquired Signavio, the prices increased significantly, making it too expensive for our small company to afford.
The integration capabilities of IBM BPM are excellent.
The ability to perform queries is a feature unique to SAP Signavio Process Manager, and it proves to be very useful for our needs.
IBM BPM is a business process management tool that provides a robust set of tools to author, test, and deploy business processes, as well as full visibility and insight to managing those business processes. The solution provides tooling and run time for process design, execution, monitoring, and optimization, along with basic system integration support. To support various levels of complexity and involvement with business process management, there are two different editions of the product: IBM BPM and IBM BPM Express.
IBM BPM Features
IBM BPM has many valuable key features. Some of the most useful ones include:
IBM BPM Benefits
There are many benefits to implementing IBM BPM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
IBM BPM is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it’s good for developing complex apps, is robust, and has helpful team management and process performance features.
Zoran C., Owner/CEO at IT SPHERE, says, “It is perfect if you have to develop complex apps without much coding (only java script). It is also good if you don't have much IT resources in your company and would like to involve business analysts in the process of developing apps. My opinion is that it can do about 50% of all developers' work.”
Suhas V., BPM Architect at GBM, mentions, “Overall the solution is robust and has the ability to integrate with any product for complex workflows."
A BPM Consultant at a financial services firm comments, "Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow."
A Digital Banking & Innovation Director at a financial services firm expresses, “The processing functionality makes it easy to change processes and workflows easily.”
The Signavio portfolio of web-based business transformation solutions helps companies to understand and optimize all of their business processes quickly and at scale, providing instant insights for informed decision-making. Signavio’s intuitive analysis, change management and execution solutions around process excellence include use cases like digital transformation, operational excellence and customer-centricity, placing them at the heart of global organizations.
Over 1 million users in more than 1,500 organizations worldwide rely on Signavio products to make processes part of their company’s DNA. Headquartered in Berlin, Germany, Signavio was founded in 2009 to address the need for a collaborative approach to process management.
Signavio was acquired by SAP in the first quarter of 2021. For more information, visit www.signavio.com
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
