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IBM BPM vs SAP Signavio Process Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
IBM BPM delivers ROI by optimizing workflows, cutting errors, and reducing issuance time, despite initial costs, within a year.
Sentiment score
5.9
SAP Signavio Process Manager delivers cost savings, enhanced collaboration, transparency, efficiency, and intangible benefits despite challenging ROI quantification.
We can draw and document our processes, then analyze data within SAP Signavio Process Manager.
process and methods manager at Altitude Infrastructure
 

Customer Service

Sentiment score
6.7
IBM BPM's customer service is highly rated for responsiveness, despite occasional delays, with quality varying by location and issue complexity.
Sentiment score
6.8
SAP Signavio Process Manager offers reliable support with quick, competent service, though improvement is needed in ticketing and guidance.
The customer service is outstanding.
Project Manager at Ora-Tech Systems
On a scale from 1 to 10, support deserves a rating of 7 to 8.
Unit Head System Implementor at Allied Bank Limited
We had a contract that provided on-site support, which was very satisfactory.
Compliance Sanctions Senior Analyst at a financial services firm with 10,001+ employees
I would rate their technical support a ten.
process and methods manager at Altitude Infrastructure
I think they must provide better solutions that are accessible for all of them.
Analista sr. de procesos de transformación digital at a consumer goods company with 1,001-5,000 employees
I have not encountered issues myself, but one of my colleagues found that support was provided quite late, resolving the problem in one or two days rather than instantly.
data analyst at dbs global university
 

Scalability Issues

Sentiment score
6.9
IBM BPM is scalable, supports large workloads and complex tasks, but scalability varies by architecture, configuration, and concurrent transactions.
Sentiment score
7.2
SAP Signavio Process Manager scales well, with positive user feedback on performance and accessibility, especially for large enterprises.
The solution has scalability issues; on a scale, I would rate it at eight out of ten.
Project Manager at Ora-Tech Systems
The architecture of the solution offers scalability; we can scale both vertically and horizontally.
Unit Head System Implementor at Allied Bank Limited
I found IBM BPM to be scalable to a certain level but it struggled with large volumes of concurrent transactions.
Compliance Sanctions Senior Analyst at a financial services firm with 10,001+ employees
 

Stability Issues

Sentiment score
7.2
IBM BPM is generally stable, with on-premises better than cloud, but faces challenges in migrations and occasionally infrastructure-related issues.
Sentiment score
7.4
SAP Signavio Process Manager is highly stable, with minor issues mainly due to external factors, ensuring strong user satisfaction.
 

Room For Improvement

IBM BPM needs better configuration, improved UI, flexibility, enhanced performance, affordability, cloud capabilities, and easier debugging and maintenance.
SAP Signavio enhancements include UI upgrades, better integration, flexible licensing, improved collaboration tools, and competitive process mining features.
IBM BPM also lacks smaller solutions, so I must purchase multiple solutions to start with workflows and applications.
Compliance Sanctions Senior Analyst at a financial services firm with 10,001+ employees
Although IBM BPM is a substantial product, adopting and integrating new technologies quickly is not easy due to the migration and upgrade paths involved.
Unit Head System Implementor at Allied Bank Limited
There are negative aspects, such as IBM BPM being quite heavy and not lightweight, and the licensing cost is higher, which has caused some companies to shift away.
Senior Project Manager at a computer software company with 1,001-5,000 employees
It should also integrate with non-SAP systems for better functionality.
data analyst at dbs global university
SAP Signavio Process Manager is not as intuitive as others I have seen.
Analista sr. de procesos de transformación digital at a consumer goods company with 1,001-5,000 employees
 

Setup Cost

IBM BPM is costly with complex licensing, favored by large enterprises, but impractical for small businesses due to high expenses.
SAP Signavio Process Manager is costly but offers valued features, with negotiable pricing and justifiable costs for large organizations.
SAP is more expensive, but IBM BPM is very expensive.
Compliance Sanctions Senior Analyst at a financial services firm with 10,001+ employees
After SAP acquired Signavio, the prices increased significantly, making it too expensive for our small company to afford.
process and methods manager at Altitude Infrastructure
 

Valuable Features

IBM BPM enhances business efficiency with robust process execution, integration, responsive UI, automation, and comprehensive management tools.
SAP Signavio Process Manager excels in integration, collaboration, and intuitive design, aiding workflow transparency and business transformation.
From IBM BPM, you can track your processes, automate your workflows, and that is what we use it for.
Senior Project Manager at a computer software company with 1,001-5,000 employees
The integration capabilities of IBM BPM are excellent.
Compliance Sanctions Senior Analyst at a financial services firm with 10,001+ employees
It has a tool that analyzes your data and shows you where the areas of change for improvement are.
Analista sr. de procesos de transformación digital at a consumer goods company with 1,001-5,000 employees
The ability to perform queries is a feature unique to SAP Signavio Process Manager, and it proves to be very useful for our needs.
process and methods manager at Altitude Infrastructure
 

Categories and Ranking

IBM BPM
Ranking in Business Process Management (BPM)
5th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
113
Ranking in other categories
Application Infrastructure (6th), Process Automation (5th)
SAP Signavio Process Manager
Ranking in Business Process Management (BPM)
6th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
62
Ranking in other categories
Business Process Design (4th)
 

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of IBM BPM is 4.1%, down from 7.3% compared to the previous year. The mindshare of SAP Signavio Process Manager is 4.4%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
IBM BPM4.1%
SAP Signavio Process Manager4.4%
Other91.5%
Business Process Management (BPM)
 

Featured Reviews

Ateeq Rehman - PeerSpot reviewer
Unit Head System Implementor at Allied Bank Limited
Automation platforms streamline processes and offer flexibility, but AI integration and version upgrades pose challenges
In the technology world, there is always room for improvement. Technologies evolve day by day, especially with the emergence of artificial intelligence and generative AI models. Although IBM BPM is a substantial product, adopting and integrating new technologies quickly is not easy due to the migration and upgrade paths involved. Every time new versions are released, we face business and production challenges that make rapid adoption challenging. The main concern bothering me today regarding IBM BPM is the integration of AI components.
Eury Reyes P - PeerSpot reviewer
Analista sr. de procesos de transformación digital at a consumer goods company with 1,001-5,000 employees
Reveals real bottlenecks, but pricing and usability need work still require improvement.
SAP Signavio Process Manager could be improved in several areas to make it more competitive and accessible. From my experience, the strongest opportunity lies in enhancing its process mining capabilities. While Signavio offers solid functionality, other tools like Celonis provide deeper insights and more seamless integrations, especially when working with large datasets or complex execution paths. Strengthening the integration layer and expanding native process mining features would significantly elevate the platform. Another area for improvement is pricing. The solution tends to be positioned at a premium level, which can limit adoption compared to other tools that offer similar or stronger capabilities at a more accessible cost. A more flexible or tiered pricing model would make the product more appealing to a broader range of organizations. Regarding usability, while the platform is powerful, it can feel advanced for users who do not have a process engineering background. Improving the user interface and offering more intuitive guidance for non-technical stakeholders would help increase engagement and ease of use across teams. In terms of support, the setup experience is manageable, especially with technical assistance, but there is room for SAP to provide more consistent and accessible support to ensure a smoother learning curve for new users. Overall, enhancements in process mining depth, integration capabilities, pricing flexibility, and user-friendliness would make SAP Signavio Process Manager a more compelling and widely adoptable solution.
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881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
25%
Manufacturing Company
8%
Computer Software Company
8%
Insurance Company
6%
Manufacturing Company
14%
Financial Services Firm
11%
Computer Software Company
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise19
Large Enterprise72
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise6
Large Enterprise44
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What do you like most about Signavio Process Manager?
The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand bec...
What is your experience regarding pricing and costs for Signavio Process Manager?
The price of SAP Signavio Process Manager was quite high but could be afforded by an organization with a sensitive data scale.
 

Also Known As

WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
Signavio Process Editor
 

Overview

 

Sample Customers

Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten
Find out what your peers are saying about IBM BPM vs. SAP Signavio Process Manager and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.