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BIC Platform vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BIC Platform
Ranking in Business Process Design
18th
Ranking in Business Process Management (BPM)
23rd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
iGrafx Process360 Live Plat...
Ranking in Business Process Design
16th
Ranking in Business Process Management (BPM)
24th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Process Mining (9th)
 

Mindshare comparison

As of August 2025, in the Business Process Design category, the mindshare of BIC Platform is 1.8%, up from 1.7% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 1.4%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Featured Reviews

reviewer2328264 - PeerSpot reviewer
Platform for documenting and modifying our processes
The tool was used for digital transformation. Our company operates in the automotive industry and needs a transition to digitalization. We utilize the BIC Platform for documenting and modifying our processes, as well as incorporating various elements such as KPIs. It serves as a fundamental tool for numerous aspects of our operations.
SangameshwarKadole - PeerSpot reviewer
A reasonably stable BPM solution useful for process governance and process mining
The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings. The web modeling part can be a bit complex or difficult for new users of the solution. Simplifying the look and feel to make the web modeling part easy to use can greatly improve iGrafx.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The central dictionary is a valuable feature."
"The product is easy to use."
"While this is a new product it has a mature feel from being built by a company with many years in the business."
"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."
"The solution is very stable."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"The solution's technical support is of good quality since they offer fast and seamless services."
"Provides a valuable BPMN feature."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."
 

Cons

"The product needs improvement regarding the confidentiality of the domain information for the key administrator."
"The solution could improve its connectivity to other systems."
"There's an issue with the current manual that they're working on."
"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."
"It would be nice to have a Spanish user interface available to us."
"It can be more user-friendly."
"If customers want to change the color or the logo, they have to go through every page to verify everything is right."
"With iGrafx, the implementation and the licensing were pretty complex."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"I would love to see a template and shapes for customer journey mapping."
"The price could be more competitive."
 

Pricing and Cost Advice

"Pricing will differ between enterprises based on needs such as customization, but the company uses a standardized algorithm for determining this."
"Scalability-wise, it is an expensive product."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"I have heard that the solution's pricing is very competitive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Computer Software Company
9%
Retailer
9%
Educational Organization
8%
Financial Services Firm
16%
Computer Software Company
10%
Manufacturing Company
7%
Non Profit
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about BIC Platform ?
The central dictionary is a valuable feature.
What needs improvement with BIC Platform ?
The solution could improve its connectivity to other systems. For instance, I need new connections to KPIs. KPIs are linked to processes, I can't access the dictionary of processes to make KPIs.
What is your primary use case for BIC Platform ?
We use the solution for drawing the processes.
What do you like most about iGrafx?
The solution's technical support is of good quality since they offer fast and seamless services.
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
 

Also Known As

BIC Cloud BPM, BIC Platform
No data available
 

Overview

 

Sample Customers

Daimler AG Siemens AG RWE Bundesministerium des Innern Uniklinikum Köln Vattenfall Ziemann Dermapharm AG Postbank LBBW EDEKA
Multinational Bank
Find out what your peers are saying about BIC Platform vs. iGrafx Process360 Live Platform and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.