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BigFix vs Trellix Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Endpoint Protection Platform (EPP)
22nd
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
96
Ranking in other categories
Configuration Management (6th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
Trellix Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
10th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
99
Ranking in other categories
Extended Detection and Response (XDR) (13th)
 

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 1.1%, up from 0.8% compared to the previous year. The mindshare of Trellix Endpoint Security is 3.0%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
AhmedEl-Tayeb - PeerSpot reviewer
Good user behavioral analysis and helpful patching but needs better support services
Some of our products have a first and second line owned by us. We are giving support services to the customers instead of the vendor. Some other products are supported directly by the technology vendor, however. Technical support from the vendor is very bad. Usually, when the customer submits a ticket, they put a severity level on the case. Whenever the case is very important, and there is a real malfunction in the product on the customer side, and there is something down that needs someone to have a look immediately, it takes more time than it should to even engage with the customer. When someone has to contact the customer and have a remote session within the customer environment, they sometimes lack in terms of communication with the customer. The support centers are located in the East and not all have an acceptable level of English in order to communicate directly with the customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Patch management, because it very much improved the patch compliance and has the capability to manage Windows and non-Windows clients."
"It's easy to use, not complicated."
"Almost every feature is wonderful in BigFix. It is very stable, and we can rely on it. It is an awesome tool."
"We receive the patches automatically, and BigFix spreads them automatically to our endpoints."
"We've had no issues with stability."
"What I like most is that it is a powerful solution."
"We are able to go from patching thousands of machines by twenty to thirty people to one person."
"The most valuable feature is the patching."
"We can manage everything from the central console and it is very easy."
"The product is easy to use."
"The most valuable features are the adaptive tech on McAfee."
"It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts."
"Initially, the DLP was very valuable for disabling access to USB drives."
"Communication with all Mcafee products (also 3rd parties) by DXL infrastructure."
"This product has the capability to check a wide range of vulnerabilities and devices."
"I have found the most valuable features to be the ability to manage the solution from anywhere and having an overview of the companies security."
 

Cons

"The new EDR (Endpoint Detection and Response) feature, Detect, is new and still needs a few updates."
"I'm looking for them to make big web UI improvements."
"Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many."
"The reporting structure could be a little more simplistic. Currently, it throws too many vulnerabilities. Some of them are not needed because they are only informational and limitations, and they are not of much help. It doesn't need to show us these things."
"I remember doing restarts a few times. So, making sure that it is rock solid from an executable perspective is important."
"Needs to improve Network Access Protection (NAP) technologies to prevent computers with vulnerabilities from gaining access to networks."
"Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many."
"I'd definitely like to see additional feature parody in the web UI versus the console. There are certain things that you can only do in the console and they're very cumbersome to do, like secure parameters, for example. That's definitely something that has a wide degree of utility but it needs to be easier to surface. At this particular juncture between the transition, between the legacy console and the web UI, it's hard to justify dealing with the cumbersome aspects of the legacy console when theoretically everything's been through the web UI."
"The price of the solution is high in Asia."
"The VirusScan needs to improve in order to detect ransomware and other advanced threats."
"The vendor should simplify the way they bundle the products because it's very hard to explain to customers what products contain which features."
"It would be helpful if the controlling of connections coming to the PC could be done from McAfee's side so that we can block those connections."
"It would be nice if the solution was a bit more stable."
"The solution needs to offer better local technical support."
"Sometimes, while installing the ePO, we were getting so many errors and I don't know why it happened."
"The initial setup isn't so easy. You need to know what you are doing."
 

Pricing and Cost Advice

"The price of BigFix could be lower. However, I am always seeking a lower price."
"We have a subscription-based contract with BigFix."
"The cost is slightly high."
"The price of the solution is high. There are not any additional fees from the standard license."
"The price is reasonable, but our customers find it expensive."
"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
"It is not that expensive. There is no additional cost. We got the entire bundle together."
"The price of McAfee is pretty similar to Symantec, and there are no costs in addition to the standard licensing fees."
"Pricing is reasonable and runs at a cost per user per year."
"The license costs are very reasonable, around 1,000 to 1,200 rupees per year."
"I am happy with the pricing."
"Its price is reasonable, but it could be made free."
"The product is expensive."
"Compared to Bitdefender, Trellix Endpoint Security is more expensive, but considering it comes with DLP, the solution's price is fine."
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Top Industries

By visitors reading reviews
Educational Organization
52%
Financial Services Firm
8%
Government
6%
Computer Software Company
5%
Educational Organization
44%
Government
9%
Computer Software Company
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many. Building a management console is quick and si...
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
What do you like most about McAfee Endpoint Security?
It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts.
What is your experience regarding pricing and costs for McAfee Endpoint Security?
Trellix Endpoint Security is cost-effective and provides excellent value for money, with no need for extra expenses for premium support.
 

Also Known As

Tivoli Endpoint Manager
McAfee Endpoint Security, McAfee Endpoint Protection, Intel Security Total Protection for Endpoint, McAfee Complete Endpoint Protection
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
inHouseIT, Seagate Technology
Find out what your peers are saying about BigFix vs. Trellix Endpoint Security and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.