


Ivanti Endpoint Security for Endpoint Manager and BigFix are prominent endpoint security solutions. Ivanti seems to have the upper hand in ease of deployment and customer service, while BigFix offers superior features and ROI, making it worth the investment despite its higher cost.
Features: Ivanti Endpoint Security for Endpoint Manager is praised for its comprehensive endpoint management, patching capabilities, and the effectiveness of its threat detection mechanisms. BigFix is noted for its robust scalability, detailed reporting, and advanced automation features.
Room for Improvement: Users suggest that Ivanti could improve with more intuitive navigation and enhanced scalability options. For BigFix, there are calls for a more streamlined setup process and better integration with other security tools.
Ease of Deployment and Customer Service: Ivanti Endpoint Security for Endpoint Manager is noted for its straightforward deployment process and responsive customer service. Users appreciate the guided installation and the prompt support team. BigFix, while slightly more complex to deploy, offers extensive documentation that helps guide the process.
Pricing and ROI: Ivanti Endpoint Security for Endpoint Manager is generally considered cost-effective, providing good value for the investment with satisfactory ROI. BigFix, although more expensive, justifies its higher cost through its extensive features and notable ROI. Users recognize the premium pricing but feel that the advanced capabilities and efficiency gains offered by BigFix deliver better long-term value.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical support from HCL is satisfactory unless there are customization requirements.
Whenever we need any kind of support, the BigFix team is present and available.
I rate customer service at eight out of ten as there is room for improvement in response time.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
BigFix requires some minimum configuration requirements.
On a scale from one to ten, the scalability of Ivanti Endpoint Security for Endpoint Manager would be rated between eight and ten.
We have not experienced downtime, bugs, or glitches.
It appears Microsoft Intune undergoes changes without informing customers.
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Building a management console is quick and simple, taking only one to two hours for setup.
The problem was related to the hardware configuration and hardware specifications.
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
Navigation could be better optimized for quick navigation by the user.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.
Ivanti Endpoint Security for Endpoint Manager is cloud-based, which aids in deployment.


| Company Size | Count |
|---|---|
| Small Business | 151 |
| Midsize Enterprise | 60 |
| Large Enterprise | 177 |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 12 |
| Large Enterprise | 67 |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 3 |
| Large Enterprise | 5 |
Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.
Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.
What are the key features of Microsoft Intune?In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.
HCL BigFix offers a Unified Endpoint Management platform that enhances security, reduces costs, and simplifies IT operations across hybrid, multi-cloud environments through a centralized control structure.
BigFix streamlines enterprise IT management by integrating infrastructure security, endpoint remediation, and employee experience automation within a single platform. It enables IT Operations and Security teams to function efficiently from a unified control plane, managing over 155 million endpoints. Its robust architecture supports continuous compliance and automated vulnerability remediation, closing the gap between detection and fix. It excels in digital employee experience by ensuring proactive monitoring and utilizing agentic AI for self-healing workflows and intelligent automation, thereby reducing manual efforts and enhancing productivity.
What are BigFix's key features?Industries such as telecom, finance, and industrial facilities leverage BigFix for comprehensive patch management, software deployment, and inventory solutions. They benefit from its capacity to support endpoint security, compliance, and diverse operational needs, using it for vulnerability assessment and custom content creation.
Ivanti Endpoint Security for Endpoint Manager combines a powerful vulnerability database with cloud-based deployment, facilitating mobile and OS management while enhancing security.
The platform features efficient patch management, remote control, and data access via mobile devices. Its unified console supports asset tracking across Windows, Mac, and Android, improving security patching processes. With inventory management, low-code workflow builders, built-in compliance, and an appealing UI, it manages thousands of devices, though it requires improvements in mobile onboarding, agent troubleshooting, and non-Windows patching. Some challenges exist with policy integration and IT tool integration, while comprehensive training is essential due to its wide range of functionalities.
What are the key features of Ivanti Endpoint Security for Endpoint Manager?Ivanti Endpoint Security for Endpoint Manager is implemented across industries for enhanced security patching, mobile device management, and data compliance. Companies utilize its features for managing personal and corporate data separately to prevent data leaks and breaches. The system enables efficient management of device fleets, though Mac management has noted limitations.
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