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Birst vs Sisense comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Birst offers substantial returns by providing visualization tools that impact the organization through enhanced sales and data access capabilities.
Sentiment score
6.8
Sisense enhances efficiency with cost savings, improved analytics, easier data management, and automated reporting despite initial costs.
It makes it very easy for us to make data-driven decisions and we are able to forecast our future predicament or future plans, hence increasing or boosting productivity in my organization.
Lead Software Engineer at Ernst & Young
Due to the data presented to stakeholders, they are able to make informed decisions that impact the day-to-day operations of the client, giving them more insights into what's happening within their organization.
System Integration Specialist at a non-profit with self employed
I have seen a return on investment in that we can manage the Sisense environment with a very small number of users.
Project Manager at a tech services company with 1-10 employees
 

Customer Service

Sentiment score
6.0
Birst's technical support is mixed; praised for responsiveness and customer service but faces challenges with time zones and reliance on forums.
Sentiment score
7.5
Sisense's customer service is renowned for prompt, knowledgeable support and effective, proactive problem-solving during implementation and usage.
The support was very good.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
We typically get responses within 24 hours.
Project Manager at a tech services company with 1-10 employees
Sisense customer support is proactive and responsive.
Lead Software Engineer at Ernst & Young
 

Scalability Issues

Sentiment score
6.4
Birst's scalability receives mixed reviews; some praise it, while others face challenges, costs, and complexity, yet cloud solutions impress.
Sentiment score
6.9
Sisense is scalable and handles large data volumes, though complex scenarios may require enhanced infrastructure for optimal performance.
It is scalable to a very large extent and we can integrate any third-party tools.
Project Manager at a tech services company with 1-10 employees
Sisense's scalability is impressive as it can crunch a lot more data and has consistently better performance.
Lead Software Engineer at Ernst & Young
I would like to see more infra-scaling functionality for effective injection capacity and DR functionality.
DSRE Director Of Dev Ops/Operations (Management Executive) at a outsourcing company with 51-200 employees
 

Stability Issues

Sentiment score
6.3
Birst users experience varying stability, with issues during upgrades and large datasets, though some report smooth performance improvements.
Sentiment score
8.0
Sisense is robust, handling large data volumes well with minor issues; users rate its stability highly with little downtime.
 

Room For Improvement

Birst struggles with performance, customization, UI, visualization features, inefficiencies, and support, requiring enhancements and modernization in various areas.
Sisense needs better data integration, performance with large datasets, user customization, dashboard management, connectivity, and mobile usability improvements.
I would like to see an improvement in the live data connection, specifically making the process faster.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
It could provide more connectors to integrate with emerging different data sources to exponentially increase the amount of data it can handle.
System Integration Specialist at a non-profit with self employed
I give Sisense a nine because the integration with some third-party tools is good.
Project Manager at a tech services company with 1-10 employees
 

Setup Cost

Birst offers market-standard pricing with a subscription model, providing comprehensive solutions and flexibility despite high entry costs.
Sisense's higher pricing suits mid-to-large enterprises but may deter small businesses due to additional costs for features.
My experience with pricing, setup cost, and licensing is that it is cost-effective, but for smaller organizations working under a tight budget, this tool might be a bit expensive for them.
Lead Software Engineer at Ernst & Young
There was no significant difference in pricing between Sisense and ThoughtSpot.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
My experience with pricing, setup cost, and licensing shows that pricing is a little bit higher when compared to other applications, but that justifies the use case.
Project Manager at a tech services company with 1-10 employees
 

Valuable Features

Birst provides scalable data visualization, cloud-based architecture, and integrates ETL, reporting, and dashboards for efficient data-driven decisions.
Sisense provides user-friendly tools for fast, customizable dashboards, integrating diverse data with strong support and real-time analytics.
It offers two ways to access data: by cubing the data or hitting it live.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
It allows the user to cater to different use cases and is a very fast aggregator across different data sources, giving you the historical context and helping in operationalizing your data.
System Integration Specialist at a non-profit with self employed
Sisense has positively impacted my organization by drastically reducing the time taken to build the data cube, and we can see real-time analytics.
Project Manager at a tech services company with 1-10 employees
 

Categories and Ranking

Birst
Ranking in Reporting
25th
Ranking in Embedded BI
19th
Average Rating
7.4
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Sisense
Ranking in Reporting
11th
Ranking in Embedded BI
6th
Average Rating
8.8
Reviews Sentiment
6.4
Number of Reviews
48
Ranking in other categories
BI (Business Intelligence) Tools (12th), Cloud Analytics (4th), Data Visualization (11th)
 

Mindshare comparison

As of November 2026, in the Reporting category, the mindshare of Birst is 1.0%, up from 0.5% compared to the previous year. The mindshare of Sisense is 2.1%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Reporting Mindshare Distribution
ProductMindshare (%)
Sisense2.1%
Birst1.0%
Other96.9%
Reporting
 

Featured Reviews

SK
Principal Engineering Manager I at a computer software company with 201-500 employees
Offers dashboards and self-service reports. The report performance is very slow.
Dashboards and self-service reports. These are widely used by customers in the EPM domain Most of our customers are interested in dashboards and self-service reports. We are able to offer them these features with this solution. Customer support takes lot of time to get a solution The report…
Gemipas Micah - PeerSpot reviewer
Lead Software Engineer at Ernst & Young
Unified finance dashboards have accelerated data-driven decisions and improved forecasting
The best features Sisense offers include that it is fast due to its In-Chip methodology. It uses great visualization. BI becomes easy with Sisense. Millions of data can be loaded in a few seconds, which did not seem possible with other traditional reporting tools. It has a robust architecture and provides REST APIs to access it externally. That speed impacts my workflow significantly as it represents the greatest step and latest in the business intelligence market. It provides In-Chip technology for accessing millions of data in the shortest span of seconds and provides the best visual efforts for our business data to make data-driven decisions easily. Sisense has positively impacted my organization as it reduces the time it takes to obtain an optimal return on investments. It delivers the instant analysis required to merge our financial numbers and statistics with a pretty accurate dashboard landscape. Hence, we are able to make data-driven decisions easily. Sisense has improved our decision-making speed and saved my team, especially the data team, time. They are able to focus on more strategic other tasks because Sisense has done the work of providing analytics and deep insights where we are able to make data-driven analytics easily.
report
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920,769 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
17%
Construction Company
15%
Financial Services Firm
12%
Manufacturing Company
7%
Construction Company
11%
Outsourcing Company
11%
Comms Service Provider
11%
Financial Services Firm
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise7
Large Enterprise12
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise8
Large Enterprise16
 

Questions from the Community

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What needs improvement with Sisense?
Areas where Sisense can be improved include AI integration, particularly effective deployment of the AI tool, rather than just having AI, and addressing the challenges around infra-scaling to suppo...
What is your primary use case for Sisense?
My main use case for Sisense during our three-year period involved a review, an implementation, and then a progression upgrade. A specific example of how I used Sisense during that time is that we ...
What is your experience regarding pricing and costs for Sisense?
Regarding pricing, setup cost, and licensing, the version six point three point one release was good initially, but I had to keep a close eye on costs, as it requires maintaining a tight format to ...
 

Comparisons

 

Overview

 

Sample Customers

Citrix Systems, Jive Software, SunnyD, Toshiba Medical Systems, Cisco OpenDNS, RB, Sunny D, Vertafore
Ebay, WIX, Wave Accounting, ESPN.com, Magellan Luxury Hotel, Paylogic, Sony, Merck, EDA, One Hour Translation, NASA, Plastic Jungle, Philips, Yahoo
Find out what your peers are saying about Birst vs. Sisense and other solutions. Updated: October 2026.
920,769 professionals have used our research since 2012.