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Birst vs Sisense comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Birst offers substantial returns by providing visualization tools that impact the organization through enhanced sales and data access capabilities.
Sentiment score
6.8
Sisense enhances productivity and decision-making, offering cost savings and improved reporting despite initial expenses, boosting client insights and efficiency.
It makes it very easy for us to make data-driven decisions and we are able to forecast our future predicament or future plans, hence increasing or boosting productivity in my organization.
Lead Software Engineer at Ernst & Young
Due to the data presented to stakeholders, they are able to make informed decisions that impact the day-to-day operations of the client, giving them more insights into what's happening within their organization.
System Integration Specialist at a non-profit with self employed
I have seen a return on investment in that we can manage the Sisense environment with a very small number of users.
Project Manager at a tech services company with 1-10 employees
 

Customer Service

Sentiment score
6.0
Birst's technical support is mixed; praised for responsiveness and customer service but faces challenges with time zones and reliance on forums.
Sentiment score
7.6
Sisense customer service excels with responsive, knowledgeable support, resolving issues efficiently and providing personalized, proactive solutions.
The support was very good.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
We typically get responses within 24 hours.
Project Manager at a tech services company with 1-10 employees
Sisense customer support is proactive and responsive.
Lead Software Engineer at Ernst & Young
 

Scalability Issues

Sentiment score
6.4
Birst's scalability receives mixed reviews; some praise it, while others face challenges, costs, and complexity, yet cloud solutions impress.
Sentiment score
7.4
Sisense offers scalability for medium to large businesses, though some face slower queries with large datasets and complex use cases.
It is scalable to a very large extent and we can integrate any third-party tools.
Project Manager at a tech services company with 1-10 employees
Sisense's scalability is impressive as it can crunch a lot more data and has consistently better performance.
Lead Software Engineer at Ernst & Young
Sisense works really well for simple to medium use cases and scales well.
System Integration Specialist at a non-profit with self employed
 

Stability Issues

Sentiment score
6.3
Birst users experience varying stability, with issues during upgrades and large datasets, though some report smooth performance improvements.
Sentiment score
8.0
Users generally find Sisense stable, though some encounter issues with data import and dashboard load times, but improvements noted.
 

Room For Improvement

Birst struggles with performance, customization, UI, visualization features, inefficiencies, and support, requiring enhancements and modernization in various areas.
Sisense needs better data connections, control, mobile usability, technical support, customization, integration handling, admin features, and CI/CD support.
There is no proper metrics regarding dashboards, tables, use, and workloads, effects optimization, and schema size.
Lead Software Engineer at Ernst & Young
I give Sisense a nine because the integration with some third-party tools is good.
Project Manager at a tech services company with 1-10 employees
I would like to see an improvement in the live data connection, specifically making the process faster.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
 

Setup Cost

Birst offers market-standard pricing with a subscription model, providing comprehensive solutions and flexibility despite high entry costs.
Sisense provides flexible pricing for SMEs, generally cheaper than ThoughtSpot, but can incur extra costs for add-ons.
My experience with pricing, setup cost, and licensing is that it is cost-effective, but for smaller organizations working under a tight budget, this tool might be a bit expensive for them.
Lead Software Engineer at Ernst & Young
There was no significant difference in pricing between Sisense and ThoughtSpot.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
My experience with pricing, setup cost, and licensing shows that pricing is a little bit higher when compared to other applications, but that justifies the use case.
Project Manager at a tech services company with 1-10 employees
 

Valuable Features

Birst provides scalable data visualization, cloud-based architecture, and integrates ETL, reporting, and dashboards for efficient data-driven decisions.
Sisense offers rapid data processing, seamless integration, and intuitive dashboards, enhancing strategic insights and decision-making efficiency with ease.
It offers two ways to access data: by cubing the data or hitting it live.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
The in-chip methodology is very effective because it allows millions of data points to be loaded in a few seconds and processed, enabling us to make data-driven decisions through the insights gained.
Senior Software Engineer at Vale
It allows the user to cater to different use cases and is a very fast aggregator across different data sources, giving you the historical context and helping in operationalizing your data.
System Integration Specialist at a non-profit with self employed
 

Categories and Ranking

Birst
Ranking in Reporting
28th
Ranking in Embedded BI
20th
Average Rating
7.4
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Sisense
Ranking in Reporting
9th
Ranking in Embedded BI
6th
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
45
Ranking in other categories
BI (Business Intelligence) Tools (13th), Cloud Analytics (4th), Data Visualization (10th)
 

Mindshare comparison

As of August 2026, in the Reporting category, the mindshare of Birst is 1.0%, up from 0.4% compared to the previous year. The mindshare of Sisense is 2.2%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Reporting Mindshare Distribution
ProductMindshare (%)
Sisense2.2%
Birst1.0%
Other96.8%
Reporting
 

Featured Reviews

SK
Principal Engineering Manager I at a computer software company with 201-500 employees
Offers dashboards and self-service reports. The report performance is very slow.
Dashboards and self-service reports. These are widely used by customers in the EPM domain Most of our customers are interested in dashboards and self-service reports. We are able to offer them these features with this solution. Customer support takes lot of time to get a solution The report…
Vishal Halbe - PeerSpot reviewer
System Integration Specialist at a non-profit with self employed
Has improved project turnaround time with customizable dashboards and faster data delivery to stakeholders
Sisense has some limitations, especially in rendering tables or graphs. For example, if you want to perform custom sorting or searching based on multiple columns, that becomes quite tricky. Providing more control over how the data is sorted or filtered would be quite useful. Additionally, it could provide more connectors to integrate with emerging different data sources to exponentially increase the amount of data it can handle. Sisense should provide more support for CI/CD, as we found the CI/CD approach quite limited, which is something that can be worked on. Some data scientists suggested more features can be offered by providing different models for data analytics. Sisense can improve by adding more features for handling complex schemas and making the pricing straightforward. The dashboarding features are good enough, but additional features could make it even more attractive. Also, CI/CD support or source control support would be really helpful.
report
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908,800 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
18%
Financial Services Firm
15%
Outsourcing Company
12%
Marketing Services Firm
9%
Construction Company
13%
Financial Services Firm
11%
Comms Service Provider
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise7
Large Enterprise12
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise7
Large Enterprise15
 

Questions from the Community

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What needs improvement with Sisense?
So far, Sisense is performing well, but some visualizations lack flexibility in design options. Sisense should improve on handling extremely large data sets, and they should improve on maintaining ...
What is your primary use case for Sisense?
In our organization, we use Sisense for business intelligence where it helps us with complex data from multiple sources and provides excellent insights, which makes it easy for us to make data-driv...
What is your experience regarding pricing and costs for Sisense?
My experience with pricing, setup cost, and licensing has been positive, as the price is relatively affordable compared to other solutions, and I have no challenges with the pricing. The setup is s...
 

Comparisons

 

Overview

 

Sample Customers

Citrix Systems, Jive Software, SunnyD, Toshiba Medical Systems, Cisco OpenDNS, RB, Sunny D, Vertafore
Ebay, WIX, Wave Accounting, ESPN.com, Magellan Luxury Hotel, Paylogic, Sony, Merck, EDA, One Hour Translation, NASA, Plastic Jungle, Philips, Yahoo
Find out what your peers are saying about Birst vs. Sisense and other solutions. Updated: June 2026.
908,800 professionals have used our research since 2012.