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Birst vs Sisense comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Birst offers substantial returns by providing visualization tools that impact the organization through enhanced sales and data access capabilities.
Sentiment score
6.8
Sisense enhances productivity and decision-making, offering cost savings and improved reporting despite initial expenses, boosting client insights and efficiency.
It makes it very easy for us to make data-driven decisions and we are able to forecast our future predicament or future plans, hence increasing or boosting productivity in my organization.
Lead Software Engineer at Ernst & Young
Due to the data presented to stakeholders, they are able to make informed decisions that impact the day-to-day operations of the client, giving them more insights into what's happening within their organization.
System Integration Specialist at a non-profit with self employed
I have seen a return on investment, as Sisense has reduced the time for obtaining complex reports from various data sources and controls multiple formats.
Senior Business Analyst at Target
 

Customer Service

Sentiment score
6.0
Birst's technical support is mixed; praised for responsiveness and customer service but faces challenges with time zones and reliance on forums.
Sentiment score
7.6
Sisense customer service excels with responsive, knowledgeable support, resolving issues efficiently and providing personalized, proactive solutions.
The support was very good.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
Sisense customer support has been top-notch, great, and very responsive.
Senior Business Analyst at Target
We typically get responses within 24 hours.
Project Manager at a tech services company with 1-10 employees
 

Scalability Issues

Sentiment score
6.4
Birst's scalability receives mixed reviews; some praise it, while others face challenges, costs, and complexity, yet cloud solutions impress.
Sentiment score
7.4
Sisense offers scalability for medium to large businesses, though some face slower queries with large datasets and complex use cases.
Sisense's scalability is impressive as it can crunch a lot more data and has consistently better performance.
Lead Software Engineer at Ernst & Young
It is scalable to a very large extent and we can integrate any third-party tools.
Project Manager at a tech services company with 1-10 employees
Sisense works really well for simple to medium use cases and scales well.
System Integration Specialist at a non-profit with self employed
 

Stability Issues

Sentiment score
6.3
Birst users experience varying stability, with issues during upgrades and large datasets, though some report smooth performance improvements.
Sentiment score
8.0
Users generally find Sisense stable, though some encounter issues with data import and dashboard load times, but improvements noted.
Sisense is very stable and can handle a large amount of data quickly.
Senior Business Analyst at Target
 

Room For Improvement

Birst struggles with performance, customization, UI, visualization features, inefficiencies, and support, requiring enhancements and modernization in various areas.
Sisense needs better data connections, control, mobile usability, technical support, customization, integration handling, admin features, and CI/CD support.
I would like to see an improvement in the live data connection, specifically making the process faster.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
Sisense is easy to set up and connect to various formats and platforms, but it could improve its management strategy for dashboards created by multiple users, reducing complexity and enhancing security.
Senior Business Analyst at Target
Sisense should provide more support for CI/CD, as we found the CI/CD approach quite limited.
System Integration Specialist at a non-profit with self employed
 

Setup Cost

Birst offers market-standard pricing with a subscription model, providing comprehensive solutions and flexibility despite high entry costs.
Sisense provides flexible pricing for SMEs, generally cheaper than ThoughtSpot, but can incur extra costs for add-ons.
My experience with pricing, setup cost, and licensing is that it is cost-effective, but for smaller organizations working under a tight budget, this tool might be a bit expensive for them.
Lead Software Engineer at Ernst & Young
There was no significant difference in pricing between Sisense and ThoughtSpot.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
My experience with pricing, setup cost, and licensing shows that pricing is a little bit higher when compared to other applications, but that justifies the use case.
Project Manager at a tech services company with 1-10 employees
 

Valuable Features

Birst provides scalable data visualization, cloud-based architecture, and integrates ETL, reporting, and dashboards for efficient data-driven decisions.
Sisense offers rapid data processing, seamless integration, and intuitive dashboards, enhancing strategic insights and decision-making efficiency with ease.
Sisense positively impacts our organization by speeding up the process of getting and presenting the data to customers or stakeholders.
System Integration Specialist at a non-profit with self employed
Sisense has positively impacted my organization by drastically reducing the time taken to build the data cube, and we can see real-time analytics.
Project Manager at a tech services company with 1-10 employees
It offers two ways to access data: by cubing the data or hitting it live.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
 

Categories and Ranking

Birst
Ranking in Reporting
28th
Ranking in Embedded BI
19th
Average Rating
7.4
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Sisense
Ranking in Reporting
9th
Ranking in Embedded BI
6th
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
46
Ranking in other categories
BI (Business Intelligence) Tools (12th), Cloud Analytics (4th), Data Visualization (9th)
 

Mindshare comparison

As of June 2026, in the Reporting category, the mindshare of Birst is 1.0%, up from 0.3% compared to the previous year. The mindshare of Sisense is 2.2%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Reporting Mindshare Distribution
ProductMindshare (%)
Sisense2.2%
Birst1.0%
Other96.8%
Reporting
 

Featured Reviews

SK
Principal Engineering Manager I at a computer software company with 201-500 employees
Offers dashboards and self-service reports. The report performance is very slow.
Dashboards and self-service reports. These are widely used by customers in the EPM domain Most of our customers are interested in dashboards and self-service reports. We are able to offer them these features with this solution. Customer support takes lot of time to get a solution The report…
Caramel Moana - PeerSpot reviewer
Senior Business Analyst at Target
Data analytics has transformed our KPI tracking and now drives faster sales decisions
This tool has given me the power to convert data into new analytical applications, giving me transparency about working on multiple platforms, and since it is cloud-based, it combines different pages for a complete progress report. Overall, it is playing a perfect, fantastic role in my organization. Some of the best features Sisense offers include its speed due to the In-Chip methodology, great visualization that makes BI easier, and the ability to load millions of data in seconds, which did not seem possible with other traditional reporting tools. It also has a robust architecture and provides REST APIs for external access. I emphasized the In-Chip methodology because it allows for accessing millions of data in a short span of seconds while providing the best visual effects for our business data.
report
Use our free recommendation engine to learn which Reporting solutions are best for your needs.
900,644 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
20%
Financial Services Firm
17%
Marketing Services Firm
10%
Manufacturing Company
8%
Financial Services Firm
12%
Construction Company
11%
Comms Service Provider
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise7
Large Enterprise12
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise7
Large Enterprise15
 

Questions from the Community

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What needs improvement with Sisense?
So far, Sisense is performing well, but some visualizations lack flexibility in design options. Sisense should improve on handling extremely large data sets, and they should improve on maintaining ...
What is your primary use case for Sisense?
In our organization, we use Sisense for business intelligence where it helps us with complex data from multiple sources and provides excellent insights, which makes it easy for us to make data-driv...
What is your experience regarding pricing and costs for Sisense?
My experience with pricing, setup cost, and licensing has been positive, as the price is relatively affordable compared to other solutions, and I have no challenges with the pricing. The setup is s...
 

Comparisons

 

Overview

 

Sample Customers

Citrix Systems, Jive Software, SunnyD, Toshiba Medical Systems, Cisco OpenDNS, RB, Sunny D, Vertafore
Ebay, WIX, Wave Accounting, ESPN.com, Magellan Luxury Hotel, Paylogic, Sony, Merck, EDA, One Hour Translation, NASA, Plastic Jungle, Philips, Yahoo
Find out what your peers are saying about Birst vs. Sisense and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.