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Bitdefender GravityZone EDR vs Fortinet FortiClient comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Bitdefender GravityZone EDR delivers positive ROI with reduced threat detection time, balanced pricing, and enhanced security for all organizations.
Sentiment score
5.7
Fortinet FortiClient improved productivity, enabled better remote work, reduced costs, and enhanced security despite some unused features.
The VPN performance has a substantial impact on our remote workforce.
Technology Consultant at 1ware
 

Customer Service

Sentiment score
5.8
Bitdefender GravityZone EDR support is responsive and efficient, but users note communication barriers and multilingual support limitations.
Sentiment score
6.7
Fortinet FortiClient's support is praised for responsiveness but criticized for inconsistency and delayed responses compared to competitors.
I would rate customer service and support as nine out of ten.
Products &Service Head; Head of IT at Wahl India
I have heard that their response time is pretty good, usually under 24 hours.
SOC Engineer at a outsourcing company with 10,001+ employees
They initiate the troubleshooting process quickly and resolve issues in a timely manner.
Medical Coder at a tech services company with 1,001-5,000 employees
In 99% of cases, we do not have to do configurations on our own as they are normally handled by their service providers.
Director at a manufacturing company with 11-50 employees
They provide very good support, and an issue I had was resolved quickly over the phone.
Head IT at Burraq Cyber Security Solutions
 

Scalability Issues

Sentiment score
6.6
Bitdefender GravityZone EDR scales efficiently across numerous endpoints, supporting diverse systems with some legacy support challenges.
Sentiment score
7.2
Fortinet FortiClient is scalable, suitable for small to large enterprises, but reviews on ease of scaling are mixed.
Mac is not supported.
SOC Engineer at a outsourcing company with 10,001+ employees
I would rate the scalability of Bitdefender EDR as nine out of ten.
Products &Service Head; Head of IT at Wahl India
We normally take into consideration while installing the product that it can scale up to approximately 20%, but not more than that.
Director at a manufacturing company with 11-50 employees
Most of our clients are using the free version rather than the paid version due to the high range of maximum users available for the free version.
Senior Technical Manager at Flexaccel
I hope Fortinet will start an insider developer program where professionals can provide feedback on new releases to ensure improvements.
Head IT at Burraq Cyber Security Solutions
 

Stability Issues

Sentiment score
6.6
Bitdefender GravityZone EDR is praised for stable performance, reliable protection, efficient processing, and effective large deployments without issues.
Sentiment score
7.9
Fortinet FortiClient is highly stable, with minor issues mostly network-related, and users frequently rate it nine or ten.
If it were not stable, it could lead to inaccuracies in asset management data and increase incident response times if I cannot access the console during ongoing investigations.
SOC Engineer at a outsourcing company with 10,001+ employees
Its stability level is excellent.
IT Manager at CNE
I normally get a call within 15-20 minutes after logging a complaint.
Director at a manufacturing company with 11-50 employees
Fortinet FortiClient is a stable product with no glitches or latency issues.
Senior Technical Manager at Flexaccel
 

Room For Improvement

Bitdefender GravityZone EDR needs improved usability, performance, integration, and support, with better resource management and customization options.
Fortinet FortiClient needs improved management, simplicity, features, compatibility, pricing, connectivity, scalability, authentication, and better support across OS.
The QUIC protocol, which is UDP-based and used by Facebook and WhatsApp, is a common demand from many clients.
Chief Technology Officer at BD Software Distribution Pvt Ltd
I would like to optimize the incident response area as well, especially when comparing my experience with CrowdStrike, which is relatively more responsive and easier to navigate when there are multiple hosts involved.
SOC Engineer at a outsourcing company with 10,001+ employees
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
Products &Service Head; Head of IT at Wahl India
FortiClient needs improvement in restricting user information and ensuring more secure customer data to better protect source code and reduce the risk of security breaches.
Head IT at Burraq Cyber Security Solutions
There are advanced features like Zero Trust that I currently do not use but could be beneficial for security.
Senior Manager Tech Compliance at Qenta Inc.
Fortinet frequently releases updates without thorough testing.
Medical Coder at a tech services company with 1,001-5,000 employees
 

Setup Cost

Bitdefender GravityZone EDR is cost-effective with flexible pricing, offering discounts and negotiation options for enterprise buyers.
Fortinet FortiClient is cost-effective for basic VPNs, with competitive licensing for advanced features despite recent price increases.
The cost is reasonable, with the license costing approximately six to eight dollars per user.
Products &Service Head; Head of IT at Wahl India
FortiClient is a value-for-money product and is not considered expensive compared to similar products on the market.
Global Head of IT Infrastructure at EPL Americas
Justifying the price to clients can be difficult.
Head IT at Burraq Cyber Security Solutions
FortiClient is included in a package with the UTM features, so there is no separate cost for it.
Senior Manager Tech Compliance at Qenta Inc.
 

Valuable Features

Bitdefender GravityZone EDR excels in swift setup, security features, scalability, real-time updates, and seamless integration with various systems.
Fortinet FortiClient provides cost-effective, comprehensive security with seamless integration, advanced features, and ease of deployment and management.
Real-time monitoring has helped our organization by providing 24/7 oversight, which is handled by the monitoring team.
SOC Engineer at a outsourcing company with 10,001+ employees
The features I find most effective for threat detection include centralized control policy distribution.
Products &Service Head; Head of IT at Wahl India
The most valuable feature of FortiClient is its high security level.
Head IT at Burraq Cyber Security Solutions
We appreciate its VPN capabilities and the features that offer extra security functionalities like antivirus and malware scanning.
Infrastructure Manager at a retailer with 501-1,000 employees
I strongly recommend this solution, especially for Fortinet customers who use FortiGate or other Fortinet products, as they can easily integrate these features and exchange information seamlessly.
Technology Consultant at 1ware
 

Categories and Ranking

Bitdefender GravityZone EDR
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
62
Ranking in other categories
Endpoint Detection and Response (EDR) (19th)
Fortinet FortiClient
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Endpoint Protection Platform (EPP) (12th), Endpoint Compliance (1st), Enterprise Infrastructure VPN (1st)
 

Mindshare comparison

Bitdefender GravityZone EDR and Fortinet FortiClient aren’t in the same category and serve different purposes. Bitdefender GravityZone EDR is designed for Endpoint Detection and Response (EDR) and holds a mindshare of 2.0%, down 2.5% compared to last year.
Fortinet FortiClient, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 1.7% mindshare, down 2.2% since last year.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Bitdefender GravityZone EDR2.0%
CrowdStrike Falcon8.7%
Microsoft Defender for Endpoint7.3%
Other82.0%
Endpoint Detection and Response (EDR)
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Fortinet FortiClient1.7%
Microsoft Defender for Endpoint7.8%
CrowdStrike Falcon6.7%
Other83.8%
Endpoint Protection Platform (EPP)
 

Featured Reviews

HarshBhardiya - PeerSpot reviewer
SOC Engineer at a outsourcing company with 10,001+ employees
Provides detailed event investigation and endpoint control but needs better Mac support and UI improvements
I find the advanced behavioral analytics feature in Bitdefender GravityZone EDR a little gimmicky, as I don't usually find much use for it. The advanced behavioral analytics feature needs to be optimized to be more user-friendly and easier to work with. We don't specifically look for the customizable dashboards within Bitdefender GravityZone EDR; rather, we get the logs on our SIEM solution, QRadar, where we have created the dashboards. We also have Tableau and Power BI, so we don't utilize any dashboards on the EDR front. I would like to optimize the incident response area as well, especially when comparing my experience with CrowdStrike, which is relatively more responsive and easier to navigate when there are multiple hosts involved. Other areas of improvement for Bitdefender GravityZone EDR include its lack of support for Mac devices.
KL
Senior Technical Manager at Flexaccel
Remote access has become seamless and secure while deployment remains simple for our users
Performance could be improved today. People are now moving toward SASE, which stands for Secure Access, Secure Edge Solution. Fortinet also has that offering, which would be easier since it operates through the cloud, acting as a first line of defense. When the user connects to the internet, they connect to the cloud first for posture assessment and monitoring before connecting to the outside world. The impact is significant because nowadays people are adopting SASE. During COVID time, many users were trying to connect back to their office, causing the performance or CPU utilization of the firewall to increase tremendously, which slowed down performance. I have not worked with endpoint telemetry in Fortinet FortiClient that could have been helpful for threat mitigation.
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Computer Software Company
7%
Manufacturing Company
7%
University
6%
Manufacturing Company
11%
Computer Software Company
10%
Comms Service Provider
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise9
Large Enterprise11
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise23
Large Enterprise25
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
I find the advanced behavioral analytics feature in Bitdefender GravityZone EDR a little gimmicky, as I don't usually find much use for it. The advanced behavioral analytics feature needs to be opt...
How does Fortinet FortiClient compare with Open VPN Access Server?
Fortinet FortiClient is a feature-rich solution that is easy to use and deploy without sacrificing safety and security. It has a very fast connection rate and has a built-in VPN. With this solution...
What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection because it continually scans servers for emerging vulnerabilities, which gives...
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
FortiClient
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about Bitdefender GravityZone EDR vs. Fortinet FortiClient and other solutions. Updated: March 2020.
881,733 professionals have used our research since 2012.