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Bitdefender MDR vs Huntress Managed ITDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitdefender MDR
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
Managed Detection and Response (MDR) (13th)
Huntress Managed ITDR
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
13
Ranking in other categories
Identity Threat Detection and Response (ITDR) (4th)
 

Mindshare comparison

Bitdefender MDR and Huntress Managed ITDR aren’t in the same category and serve different purposes. Bitdefender MDR is designed for Managed Detection and Response (MDR) and holds a mindshare of 2.6%, down 2.8% compared to last year.
Huntress Managed ITDR, on the other hand, focuses on Identity Threat Detection and Response (ITDR), holds 5.2% mindshare, up 1.1% since last year.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Bitdefender MDR2.6%
CrowdStrike Falcon Complete MDR7.1%
Huntress Managed EDR6.7%
Other83.6%
Managed Detection and Response (MDR)
Identity Threat Detection and Response (ITDR) Market Share Distribution
ProductMarket Share (%)
Huntress Managed ITDR5.2%
CrowdStrike Falcon12.8%
Microsoft Defender for Identity10.4%
Other71.6%
Identity Threat Detection and Response (ITDR)
 

Featured Reviews

Jörg Köhler - PeerSpot reviewer
Owner at AvalisNT AG
Efficient email security and link scanning streamline network protection
One area for improvement is the user-friendliness of the UI. It is not intuitive to manage policies as I have to go through several pages to find necessary information. Additionally, the profile management for scanning and protection profiles is clumsy and could be more straightforward. There should be some simplification in changing profiles due to performance issues.
Jeremy Harlan - PeerSpot reviewer
SOC Analyst L2 at a computer software company with 51-200 employees
Managed detection has stopped account takeovers and has strengthened our incident response playbooks
Their threat analytics and process insights are exceptional. When Huntress Managed ITDR finds malware, a virus, or a phishing email, their analytics have improved significantly over time. I remember when they were not very detailed, but now they provide comprehensive information down to the specific type of dependency affected on a host machine. They show us exactly where all the infected files are located on the computer, which makes cleanup straightforward and invaluable. I know they partner with Microsoft, and if you have Huntress Managed ITDR and Microsoft Defender, it is truly near real-time as stated. That is a very accurate claim.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the EDR feature."
"A user cannot uninstall or disable the tool from their systems. It has ransomware blocking and zero-day threat protection. The tool also alerts us whenever a system or device has been compromised. It has a web control feature to manage website categories."
"Customer service and support are very good."
"We find it extremely effective. We probably have over 500 endpoints, and we have not had any reports of viruses since we have installed it. It is very reliable."
"If you're looking at an enterprise with centralized control, you can actually push the policies to all your clients' endpoints easily across VPNs."
"It has a very good cloud console that's easy to use and install."
"I would rate the stability a nine out of ten."
"A lot of the AI that is running in the background that deals with the response on different detections is important, and the learning from the labs themselves is also very important. That's where they set themselves apart from others. A lot of the other products that are out there on the market probably have a lot more bells and whistles, but they are not necessarily directed at the heart of what MDR should do, at least in my opinion. Everybody is entitled to their own opinion, and in my opinion, if you're getting back to the basics and doing what its true intention is, they've done a very good job in comparison to others."
"Huntress Managed ITDR is very good because I can make sure we're not getting false positives and a whole bunch of alerts that just become noise."
"I rate the overall solution as a ten out of ten."
"The centralized management with the EDR and ITDR is beneficial."
"One feature I appreciate the most about Huntress Managed ITDR is its integration with Microsoft Defender, because most users in our organization have Microsoft Business Premium licenses, so Defender for Endpoint comes along with Business Premium, meaning there is no extra cost."
"Huntress Managed ITDR examines various nulls from the M365 tenants. If anything suspicious is identified, their SOC analysts can take a closer look and subsequently take action."
"The initial setup was very easy."
"You get value, and you get more value than most people realize from their products versus competitors."
"The maintenance for Huntress Managed ITDR requires no maintenance on my end; it is self-reliant in that once it is set up, it does most of the heavy lifting, and you really just have to review alerts as it monitors for any issues."
 

Cons

"Integration capabilities are not as rich as other tools like CrowdStrike's. Bitdefender wasn't as feature-rich in that aspect."
"They can improve their support a little bit. We've had some issues with some of the installations in terms of getting the installation, configuration, and flows correct, and sometimes, their support is not as simple and easy to deal with as we'd like."
"The lack of integration with Microsoft Outlook is a significant drawback."
"One area for improvement is the user-friendliness of the UI. It is not intuitive to manage policies as I have to go through several pages to find necessary information."
"Bitdefender needs to probably position this product and create more awareness among people because a lot of companies use products like CrowdStrike, which is doing pretty well."
"For improvements, focusing on the commercial viability of markets like India could make it more accessible. The pricing structure, especially for price-sensitive markets like those in Asian countries."
"We need more updates as there are always more threats coming."
"They're doing a really good job. The throughput and the response time can always be better, but there's already a solution out there. It depends on how much and what tier you want to be a part of. The way they're designed is that if you pay for it, you can have a turnaround time in a very short amount of time. If you don't pay for it, your response time is going to be a little bit less. That can always be improved, no matter what tier you're on. It could be in terms of tech support, or it could also be things like getting the reports and getting the summary back from the labs. When something is detected, what did it all entail? There are a lot of those things. It's not all in one, but all of those are different branches."
"If anything, it's created more work, but that's because we're now seeing things that we weren't seeing before."
"A downside of Huntress Managed ITDR is that some devices show they are not super compatible with the Defender for Endpoint integration."
"Huntress Managed ITDR could improve by cleaning up the dashboard interface."
"One challenge has been applying rules to staff only due to the option in the VPN rules where I can either deny all VPNs for the organization or do case-by-case exceptions, with no in-between."
"The product needs further maturity, with some improvements in the user interface."
"More in-depth reporting could be beneficial for the solution."
"If we have a client that only has M365 Business Standard, all of the MFA details just show as unknown."
"More in-depth reporting could be beneficial for the solution."
 

Pricing and Cost Advice

"As far as pricing is concerned, I would rate them not expensive, not cheap."
"Bitdefender fit well for customers with about 50 to 200 users. The price point is great, and you get a lot of bang for your buck."
"I would rate the tool's pricing a four out of ten."
"It varies based on the number of licenses."
"I know it is based on the volume and size and also on different multi-year agreements. There are different discounts applied, but I can't really speak about the specifics."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
10%
Retailer
8%
Construction Company
7%
Computer Software Company
12%
Financial Services Firm
8%
Insurance Company
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Large Enterprise2
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender MDR?
The product is on the lower price range compared to competitors. However, there are additional licenses for every add-on, which increases the cost gradually. Despite this, it remains below average ...
What needs improvement with Bitdefender MDR?
One area for improvement is the user-friendliness of the UI. It is not intuitive to manage policies as I have to go through several pages to find necessary information. Additionally, the profile ma...
What is your experience regarding pricing and costs for Huntress Managed ITDR?
My experience with pricing, setup costs, and licensing has been pretty good; we got a good rate and continue to receive declining buy prices. We're generally kept up to date by the account managers...
What needs improvement with Huntress Managed ITDR?
There are two things regarding Huntress Managed ITDR. If we have a client that only has M365 Business Standard, all of the MFA details just show as unknown. I think it's actually a Microsoft licens...
What is your primary use case for Huntress Managed ITDR?
The vast majority of our customers use M365 services, and ID theft is becoming a really prevalent threat. You can start protecting against that with conditional access policies, or take a solution ...
 

Also Known As

Bitdefender Managed Detection and Response
No data available
 

Overview

 

Sample Customers

Northstar, SeSa, Greenman-Pederson, TUI Benelux
Information Not Available
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