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Bitrix24 vs Mindjet MindManager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitrix24
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
CRM (20th), Project Management Software (16th), Enterprise Social Software (13th)
Mindjet MindManager
Average Rating
9.6
Number of Reviews
2
Ranking in other categories
Mind Mapping Software (5th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Bitrix24 is designed for CRM and holds a mindshare of 1.3%, down 1.9% compared to last year.
Mindjet MindManager, on the other hand, focuses on Mind Mapping Software, holds 9.7% mindshare, up 7.8% since last year.
CRM Market Share Distribution
ProductMarket Share (%)
Bitrix241.3%
Microsoft Dynamics CRM4.4%
SAP CRM3.9%
Other90.4%
CRM
Mind Mapping Software Market Share Distribution
ProductMarket Share (%)
Mindjet MindManager9.7%
Visio29.6%
Lucidchart24.8%
Other35.900000000000006%
Mind Mapping Software
 

Featured Reviews

Miguel Molano - PeerSpot reviewer
Efficient contact management with enhanced automation and good reliability
We use Bitrix24 to store contact leads and opportunities. For opportunities, we manage the entire business case from early stages until it is won or lost. Additionally, we use many automations, particularly email automations The CRM enables us to manage our job efficiently, offering…
MS
An Easy to use tool for brainstorming and planning, compatible with Microsoft Project
This solution works well enough. One can always dream up certain things that may or may not be worth implementing in a piece of software because some other people might have some other better priorities that make more sense. But I would say for what I need it to do, I'm okay. My advice to others is to get it, and use it! It's very good and useful. I am pretty sure that the functionality it has today has more modern methodologies than what I use, but for me, it has been very useful and I have kept using it all of this time. I would rate this solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."
"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."
"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."
"It is easy to use and very stable."
"The data interpretation feature in Bitrix24 is good."
"The most valuable features are data entry, the pipeline view with filters, and the automation capabilities."
"Bitrix24 is ideal for creating a CRM platform. It can integrate some third-party solutions, and it's highly flexible."
"Bitrix24's workflow is better than that of others. The user interface is also good."
"The most valuable feature is being able to export to Microsoft Project."
 

Cons

"The client interface is not very user-friendly."
"The solution's open channel and contact center could be improved."
"We didn't have the ability to customize the solution."
"Our financial department does not use Bitrix24 because it's not good for the sort of work they do. So, once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale."
"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."
"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."
"There are some bugs in the mobile system."
"Compared to Microsoft, we found Bitrix24 a little complex because it's new to us, and we don't understand it much."
"Since I have been using such an old version, most of the improvements have already been made, but I would suggest moving forward with the times and creating a cloud-based solution for universal access."
 

Pricing and Cost Advice

"The product's pricing is okay for me. It is not expensive."
"I use the free version. I sense that my company will need a license for the solution in a few months to use some features like lead management."
"Bitrix24 used to be cheaper, but now it's getting expensive."
"The cost is $2,500, which will be spread out over 18 to 24 months."
"The solution's pricing is quite average and not expensive."
"Bitrix24 offers an open-source option for small companies, but you can order a bigger range of services on a monthly or yearly contract."
"Licenses are cheap compared to other solutions."
"The pricing for this program is reasonable."
"The price was very good in the beginning, then the price increased from USD $99.00 to USD $249.00, then I stopped upgrading because what I needed was already there."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Comms Service Provider
11%
Retailer
9%
Construction Company
6%
Government
20%
Manufacturing Company
16%
Financial Services Firm
7%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
No data available
 

Questions from the Community

What do you like most about Bitrix24?
We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.
What is your experience regarding pricing and costs for Bitrix24?
The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.
What needs improvement with Bitrix24?
We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.
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Comparisons

 

Also Known As

No data available
Mindjet
 

Overview

 

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
Education Development Center Inc., Ekso Bionics, SensorLink, Dow Chemical Company, Consolidated Edison Company, Genencor
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868,759 professionals have used our research since 2012.