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Bitrix24 vs Mindjet MindManager comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitrix24
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
CRM (33rd), Project Management Software (25th), Enterprise Social Software (20th)
Mindjet MindManager
Average Rating
9.6
Number of Reviews
2
Ranking in other categories
Mind Mapping Software (5th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Bitrix24 is designed for CRM and holds a mindshare of 0.8%, down 1.3% compared to last year.
Mindjet MindManager, on the other hand, focuses on Mind Mapping Software, holds 12.5% mindshare, up 10.2% since last year.
CRM Mindshare Distribution
ProductMindshare (%)
Bitrix240.8%
Microsoft Dynamics CRM2.8%
Salesforce Sales Cloud2.4%
Other94.0%
CRM
Mind Mapping Software Mindshare Distribution
ProductMindshare (%)
Mindjet MindManager12.5%
Visio18.7%
Lucidchart18.1%
Other50.7%
Mind Mapping Software
 

Featured Reviews

Abasiakama Bassey - PeerSpot reviewer
Founder at Elxae Hub
A project management tool that offers great scalability and stability
The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.
MS
Independent Executive Management Consultant - Owner at Rogers Communications
An Easy to use tool for brainstorming and planning, compatible with Microsoft Project
This solution works well enough. One can always dream up certain things that may or may not be worth implementing in a piece of software because some other people might have some other better priorities that make more sense. But I would say for what I need it to do, I'm okay. My advice to others is to get it, and use it! It's very good and useful. I am pretty sure that the functionality it has today has more modern methodologies than what I use, but for me, it has been very useful and I have kept using it all of this time. I would rate this solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."
"The technical support was intuitive and had good documentation."
"We use many of this solution's features for communication and for process automation, and it offers more functionality than a regular CRM."
"Offers, a free version."
"The most valuable features are data entry, the pipeline view with filters, and the automation capabilities."
"I am impressed with the solution's ability to customize workflows."
"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."
"The product is user-friendly."
"The most valuable feature is being able to export to Microsoft Project."
"My advice to others is to get it, and use it! It's very good and useful."
"The metadata map provides operational navigation to complete business processes."
 

Cons

"The stability could be improved."
"It would be great if colleagues could get alerts via email when they are assigned something."
"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."
"Bitrix24’s interface needs to be improved."
"I would like to see improvements with Bitrix24's marketing automation."
"Our financial department does not use Bitrix24 because it's not good for the sort of work they do. So, once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale."
"Bitrix24 comes with lots of options and tools, but at the end of the day, it's too complicated for us."
"The support provided by Bitrix24 is an area with shortcomings that needs improvement."
"The SQL based database connectivity and data access for analysis and reporting, both need some attention."
"I don't know what the pricing is at now, but at the time the price hike upset me to the point that I stopped upgrading."
"Since I have been using such an old version, most of the improvements have already been made, but I would suggest moving forward with the times and creating a cloud-based solution for universal access."
 

Pricing and Cost Advice

"Licenses are cheap compared to other solutions."
"We were using the free version which was really limited in terms of functionality."
"The product's pricing is okay for me. It is not expensive."
"The pricing for this program is reasonable."
"The cost is $2,500, which will be spread out over 18 to 24 months."
"The solution's pricing is quite average and not expensive."
"Bitrix24 is a cheap tool. I think our costs are somewhere between $1,000 and $5,000 per month. There are no additional costs with it. We did put in some hours to clean up some project-related stuff in it, but it was not much."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven or eight out of ten."
"The price was very good in the beginning, then the price increased from USD $99.00 to USD $249.00, then I stopped upgrading because what I needed was already there."
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Top Industries

By visitors reading reviews
Construction Company
16%
Comms Service Provider
13%
Manufacturing Company
10%
Financial Services Firm
8%
Manufacturing Company
18%
Government
12%
Comms Service Provider
12%
Transportation Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
Large Enterprise1
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Bitrix24?
The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.
What needs improvement with Bitrix24?
We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.
What advice do you have for others considering Bitrix24?
I would recommend Bitrix24 to others. Although we are moving to another solution, Bitrix24 offers impressive capabilities we haven’t utilized fully. I'd rate the solution eight out of ten.
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Comparisons

 

Also Known As

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Mindjet
 

Overview

 

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
Education Development Center Inc., Ekso Bionics, SensorLink, Dow Chemical Company, Consolidated Edison Company, Genencor
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913,683 professionals have used our research since 2012.