BizTalk Server vs Pega Platform comparison

Microsoft and Pega are both solutions in the Process Automation category. Microsoft is ranked #14 with an average rating of 7.1, while Pega is ranked #4 with an average rating of 8.2. Microsoft holds a 0.8% mindshare in PA, compared to Pega’s 6.1% mindshare. Additionally, 85% of Microsoft users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

BizTalk Server

Read 14 BizTalk Server reviews

495 Views
124 Comparison Views

85% willing to recommend

Pega Platform

Read 82 Pega Platform reviews

3,808 Views
418 Comparison Views

91% willing to recommend

BizTalk Server

Pega Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Apr 20, 2025

Pega Platform and BizTalk Server compete in the software integration and business process management industry. While both offer enterprise-grade solutions, Pega stands out for its modern low-code approach compared to BizTalk's traditional integration methods.

Features: Pega Platform offers robust cloud capabilities, fast prototyping, and a strong focus on ease of integration and case management. It supports rapid application development with minimal disruption to core systems and features a unified architecture. BizTalk Server is recognized for strong integration capabilities and reliable XML data processing, effectively managing enterprise solutions with a focus on traditional on-premises systems.

Room for Improvement: Pega users mention high complexity in deployments and seek enhancements in cloud capabilities, RPA features, and integration frameworks. For BizTalk Server, users desire modernization to meet current integration needs, improved performance, and enhanced cloud support. Both need improvements in usability and cloud integration.

Ease of Deployment and Customer Service: Pega offers flexible deployment in public, private, and hybrid clouds, although some users report a steep learning curve. Its customer service is comprehensive but shows variance in response times. BizTalk remains primarily on-premises with limited customer support, often leading users to rely on in-house troubleshooting resources.

Pricing and ROI: Pega is considered premium with flexible licensing, including cloud and on-premises options, providing significant ROI when fully utilized. However, the high licensing fees can be prohibitive for smaller companies. BizTalk is generally cheaper upfront but may involve hidden costs without full feature utilization, potentially limiting long-term ROI benefits.

To learn more, read our detailed BizTalk Server vs. Pega Platform Report (Updated: June 2025).

Buyer's Guide

BizTalk Server vs. Pega Platform

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BizTalk Server

Ranking in Process Automation

14th

Average Rating

7.4

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Business-to-Business Middleware (8th)

Pega Platform

Ranking in Process Automation

4th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Business Process Management (BPM) (6th), Rapid Application Development Software (9th), Low-Code Development Platforms (7th)

Mindshare comparison

As of June 2025, in the Process Automation category, the mindshare of BizTalk Server is 0.8%, up from 0.7% compared to the previous year. The mindshare of Pega Platform is 6.1%, down from 10.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

Vignesh Kumar Sekar

Senior Analyst at Sword Group

Enables message routing and provides a secure way to communicate between two systems

The AS2 communication protocol is one of the most advanced processes. It enables a handshake with the source and target systems using certificates. It is the most secure way of communicating between two systems. It is an advantage. We can do a lot of message routing. If we want to handle large data, we can put the data into different patterns to process it. We can do it through sequential convoy or parallel convoy orchestration. BizTalk comes with SQL Server. We can load temporary data in the database and use the batch process from BizTalk. It is an added advantage. Creating agreements is a manual job, but it's quite easy in BizTalk. Even a fresh college graduate can configure AS2 certificates and partner profiles and communicate with other systems. It is easy.

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Mallik-Kesavaraju

Independent Consultant at Selfemployed

Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow

The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Essentially, you can do whatever you like with these systems, and you do not have to take care about the scaling because if one server is overloaded, it just forwards the message to the next server, even if it were designated to a specific server. It weeds out the messages according to the load. If you want to scale it, you just add new servers."

"The most valuable feature is its reliability and stability. The first version of BizTalk was released in 2000, and many companies still use it. It was stable until 2013 when we had support."

"Compared to the current solutions I use, like Azure Logic Apps and other cloud services, BizTalk was far better and more reliable."

"We can handle a large number of messages without any issues, ensuring that everything runs smoothly."

"The tool's most valuable feature is its integration with the banks. Its messaging and routing capabilities are good."

"BizTalk Server offers workflow functionality that I find very effective for process automation."

"BIzTalk's integration with Visual Studio is the most valuable feature of this product."

"The most valuable feature of BizTalk Server is that it will turn XML into flexible transactions."

More BizTalk Server pros

"It is a stable product."

"The visualization of the business process and the collaboration aspects of the solution are its most valuable features."

"The product's most valuable features include its adaptability and flexibility, attributed to its Java-based architecture."

"We find the product to be scalable."

"It's an end-to-end solution and a digital transformation tool."

"When our clients automate the KYC and onboarding processes, they can reduce their manual force and then deploy them in much better tasks rather than the mundane activities of selecting forms and gathering information."

"The ability to define processes, build reports, and get insights or analytics on data is most valuable. It is a powerful platform."

"The solution is able to support the size and scale required."

More Pega Platform pros

Cons

"Updating things in BizTalk is a headache."

"The product's deployment can be quicker"

"BizTalk is in the past, Microsoft is not going to evolve it any further or add any new features."

"It's a complex product because you have many degrees of freedom to connect different parts together. Whether it's sensible or not, is up to you, but the machine does allow it. But because of the vast degrees of freedom, it's complex."

"BizTalk Server needs improvements, especially because we use it for EDI messaging, and it would be very useful to have enhanced tracking capabilities for message tracking and archiving of messages."

"The product could be improved in monitoring, managing, and support functionalities."

"It's an on-premises system, requiring physical servers for deployment. This is different from Azure; you don't need any servers with Azure. If you have a subscription, you can do whatever you want. There are unit restrictions based on the environment (like non-production vs. production) in BizTalk. You need physical servers and databases. In Azure, those are not required – it's all in the cloud."

"BizTalk lacks native cloud support. BizTalk doesn't offer in-built support for cloud. We need to use third-party adapters to connect it to cloud services."

More BizTalk Server cons

"If it could also be integrated with robotics, it could help with a lot of things, even if we don't have APIs, we could still talk to other applications. If it could invoke a bot, for example."

"The solution needs to invest more in its technology. For public and private clouds, for example, the development environment is slow. Saving events should take one to two seconds, max, and because you are making changes often, the slowness cuts down on productivity because we have to wait for things to save before continuing."

"Containerization should be improved in relation to Pega because Camunda is deployable in the containerization deployment process."

"The main problem with Pega is that it is quite complex, so it is very difficult for the developer to learn."

"Currently, there isn't any feature I want to be added in the next release of Pega BPM because Pega always adds new features that my team welcomes and looks forward to learning. One area for improvement in the solution is the long learning curve, but after that, you'll find Pega BPM easy to use."

"The UI layer is a concern since it is native to them and embedded into the code."

"It is scalable, but it also interacts with a lot of other systems. I think they thought that the interface to other systems, legacy systems, was its strength, but when problems do occur, quickly diagnosing those problems has been a challenge."

"Implementation is a challenge due to the handling of the code"

More Pega Platform cons

Pricing and Cost Advice

"It was not cheap, but it was affordable."

"BizTalk Server is cheap. I would rate its pricing a two out of five."

"Based on the knowledge, it is relatively cheaper than Azure Identity Services and cloud services in general."

"The cost will depend on the client's requirements."

"The solution is expensive."

"BizTalk Server is not freeware. There's a significant licensing cost involved. Be sure you will actually utilize its features fully."

"The licensing is on a yearly basis. Because of our special relationship, all the training certifications are free of cost. All our employees can do Pega certifications at zero cost. It is all on Pega."

"We do not have to purchase any licenses for the product."

"It is cost-effective for medium enterprises. It is cheaper than ServiceNow."

"The solution could be less expensive according to my customers. However, I think the price of the solution is fair."

"In terms of the price, if I were to compare Pega to other tools, it would be more expensive, but it would also provide you with the same features."

"The price of Pega BPM is in the middle range compared to other solutions."

"Pega is expensive."

"I am not aware of the cost. But, considering the licenses, user licenses, and infrastructure, I'd guess around a million USD."

More Pega Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

11%

Manufacturing Company

11%

Healthcare Company

Financial Services Firm

28%

Computer Software Company

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about BizTalk Server?

The tool's most valuable feature is its integration with the banks. Its messaging and routing capabilities are good.

See all answers

What needs improvement with BizTalk Server?

BizTalk is deployed on-premise. Deployment methodologies are vast in the cloud area. Whereas, if we want to update even a single thing on BizTalk, we need to take the DLL, put it in the system, and...

See all answers

What advice do you have for others considering BizTalk Server?

When I started my career with BizTalk, people told me the vendor would sunset BizTalk Server, but it didn't happen. Higher versions are still being released. The product will not face the sunset. A...

See all answers

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

See all answers

Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

See all answers

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

See all answers

Comparisons

MuleSoft Anypoint Platform vs BizTalk Server

Compared 15% of the time

SEEBURGER Business Integration Suite vs BizTalk Server

Compared 14% of the time

Camunda vs BizTalk Server

Compared 12% of the time

IBM Sterling B2B Integration Services vs BizTalk Server

Compared 11% of the time

SAP Process Orchestration vs BizTalk Server

Compared 6% of the time

More BizTalk Server Competitors

ServiceNow vs Pega Platform

Compared 19% of the time

Camunda vs Pega Platform

Compared 14% of the time

Appian vs Pega Platform

Compared 7% of the time

Microsoft Power Apps vs Pega Platform

Compared 6% of the time

IBM BPM vs Pega Platform

Compared 5% of the time

More Pega Platform Competitors

Product Reports

Buyer's Guide

BizTalk Server

May 2025

Download BizTalk Server product report

Buyer's Guide

Pega Platform

May 2025

Download Pega Platform product report

Also Known As

No data available

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Overview

Connects systems both inside and across organizations, exchange data and orchestrate business processes across multiple systems.

Microsoft

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Pega

Sample Customers

Centrebet, Seoul National University Bundang Hospital, QualCare, Wªrth Handelsges.m.b.H, DTEK, Allscripts, United BioSource, Hogg Robinson

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

BizTalk Server vs. Pega Platform

June 2025

Free Report: BizTalk Server vs. Pega Platform

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