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BlackBerry Cylance Cybersecurity vs Malwarebytes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
19th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Malwarebytes
Ranking in Endpoint Protection Platform (EPP)
14th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
37
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.5% compared to the previous year. The mindshare of Malwarebytes is 1.8%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Anas Anas - PeerSpot reviewer
Effective threat predictions, simple to deploy, and light on resources
Malwarebytes's initial setup is simple. It is easy to deploy and configure the policies and the configuration. I deployed Malwarebytes for one customer and I did it in under two days. They had approximately 50 users, it took approximately an hour. The steps I took for the implementation were downloading the Malwarebytes management console from the site, installing it, then running the discovery tool, scanning my network, and checking all of the PCs on my network. It's already pre-configured, you don't need to configure anything. The only configuration that I did on the administration console was some of the exclusion from the scan. This is the only rule that I have created. I rate the initial setup of Malwarebytes a ten out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable."
"It does a good job of protecting us."
"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"I like the AI and mathematical components that they use."
"It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions."
"The solution is very quick at easily changing the levels of protection for each computer and the server."
"When it comes to frontend protections, it has some of the best definitions. In addition, they do traditional signature and heuristic detection a lot better than Microsoft and some other players in that space."
"The endpoint protection and response that allows us to restore a machine back to a pre-infected state are the most valuable features."
"Malwarebytes is a comprehensive solution for keeping endpoints safe and secure from intruders, viruses, malware and so on."
"The pricing of the product is very good."
"Being able to carry out a full scan on your system."
"We don't have to spend any time remediating bad things happening: Not viruses nor ransomware."
"The solution has a good management interface."
"This solution helps us by providing central management of anti-malware and anti-exploit functionality."
 

Cons

"Making the dashboards a bit modern to make them easier to search would also be helpful."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"The solution’s technical support could be improved."
"They could improve on the false positives, reporting and whitelisting features."
"The solution’s user interface could be improved."
"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."
"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."
"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."
"The product could be improved in blocking malicious traffic, such as communication with known malicious IP addresses."
"Malwarebytes is too simplistic. From a SOC IR perspective, it doesn't give you very much data around it. It doesn't tie things or provide SHA-1 and SHA-256 detection information, which makes it hard to do an additional investigation."
"The EPP solution lacks the sophisticated artificial intelligence required for automating reports and letting you know about things in real-time. It stops a suspicious activity in real-time, but it doesn't let you know in real-time. You have to look at a report, and then you find out that something is wrong. You have to manually kick off a scan. With the Advanced EDR solutions, Malwarebytes has the ability to alert you in real-time, but they still don't do automatic remediation or quarantining of devices. That is something that you still have to do manually. So, the endpoint protection piece, which is just like their basic endpoint protection, lacks AI. For the advanced detection and response piece, there is an add-on that comes with it, but it still doesn't go far enough in terms of automatic remediation of viruses. It won't separate that virus from your network if something happens. You have to manually go there and do it."
"The free version is effective, however, the paid version is pricey compared to it."
"They should make it faster, less taxing on the processor."
"The stability and performance of the solution are areas with shortcomings that need improvement."
"The reporting is not as flexible as you would find with other antivirus software."
"The online reporting needs to be improved. Currently, we have to look at it online, and if we want to download a report, it just downloads as an Excel file. It's just raw information. There needs to be some way to better display it when it's downloaded."
 

Pricing and Cost Advice

"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"CylancePROTECT is an affordable solution."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"It's not so heavily priced; rather, it's average and decent."
"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
"The product cost is about $5, per user, per month."
"We pay our license on a yearly basis and have just renewed for two years."
"We expect to pay $1,000 USD a month, depending on the number of users."
"Its cost is around $60 a machine. The cost of the total solution for 250 people is about $8,500 a year. If we add EDR to it, it will bring that cost up to about $15,000. The cost for Carbon Black is about $25,000, which is $10,000 more, but you get all AI functions with it."
"I rate the tool's pricing a five out of ten."
"The cost may be something in the ballpark of $20-25 a year per computer."
"Yearly, it is around $50 per client."
"The licensing is per seat, with clients being a little less expensive than servers. If we need more licenses, we can accomplish that within a day. As Malwarebytes adds new features to their product, such as DNS filtering and a patching module, they want to charge us more even though we're a premium user, which isn't ideal."
"I believe the retail price is between $40 and $50 per copy."
"Its licensing is annual. There are no additional costs beyond the standard licensing fee."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
11%
Government
8%
Financial Services Firm
7%
Computer Software Company
13%
University
12%
Government
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
What do you like most about Malwarebytes?
Ten times a day, improved signatures will be downloaded, so it is very up-to-date in terms of malware experience.
What is your experience regarding pricing and costs for Malwarebytes?
I really hate the automatic rebilling without officially confirming it with me. It's an annoyance and they should at least confirm with me, like a month before they bill me.
What needs improvement with Malwarebytes?
It takes up too much space when it's trying to run in the background.
 

Also Known As

Blackberry Protect
No data available
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Knutson Construction
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Malwarebytes and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.