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BlackBerry Cylance Cybersecurity vs Malwarebytes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
29th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Malwarebytes
Ranking in Endpoint Protection Platform (EPP)
15th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
37
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.5% compared to the previous year. The mindshare of Malwarebytes is 2.0%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
George Tsepelis - PeerSpot reviewer
A highly stable and easy-to-deploy product that keeps organizations safe
The product keeps our company safe Recently, a user tried to open an unsafe link, and Malwarebytes stopped them. They kept trying and trying, but they could not open it. Later, it turned out to be a fake Microsoft account. So far, we have faced no issues with the product. It is doing what it…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Application Guard and ByteGuard are useful features."
"The solution runs in the background, and I do not need to care about it."
"Does malware analysis. Blocks WannaCry and other attacks that have come out."
"Specifically for a Windows domain environment, the product can be customized and pushed via GPO or SCCM without issue.​"
"It does a good job of protecting us."
"What's most valuable in CylancePROTECT is the optics feature. I also like its easy-to-use and user-friendly dashboard and monitoring system."
"Its setup is simple if you have a Windows device; it is executable."
"It secures different entry points into the network."
"The technical support services are good."
"It gets the job done, and they are consistently updating it monthly."
"The most valuable features of the solution are malware scanning and malware removal."
"I like the solution's ability to detect potentially unwanted programs. For some reason, it seems superior to other solutions, or at least in comparison to McAfee."
"Being able to cloud manage it from just a cloud login is valuable. We can get to it from anywhere, which is really helpful. The fact that we can remediate from the cloud console is one of our favorite features."
"The most valuable features of Malwarebytes are the agents, user experience, efficiency of the findings, and MDR features."
"The most valuable feature of the solution is that I can use it wherever I want, be it at the office, at home, or even outside."
"It is intuitive and easy to use. For the most part, it does a good job of catching things. It is good at stopping stuff. I did a couple of tests with a password cracker. I tried to load that on, and Malwarebytes didn't let me do that, which was pretty good. It has a rollback feature that I haven't seen with any other company. If one of your endpoints are hit with mass ransomware, you could actually roll it back. I watched a demo of them do that, and it was pretty sweet."
 

Cons

"CylancePROTECT's dashboard could be more user-friendly."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."
"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"The stability could be improved."
"The security scripting needs improvement. It needs deeper security for scripting."
"We experience a lot of false positives."
"The free version is effective, however, the paid version is pricey compared to it."
"Requires increased efficiency in terms of detecting false positives."
"The EPP solution lacks the sophisticated artificial intelligence required for automating reports and letting you know about things in real-time. It stops a suspicious activity in real-time, but it doesn't let you know in real-time. You have to look at a report, and then you find out that something is wrong. You have to manually kick off a scan. With the Advanced EDR solutions, Malwarebytes has the ability to alert you in real-time, but they still don't do automatic remediation or quarantining of devices. That is something that you still have to do manually. So, the endpoint protection piece, which is just like their basic endpoint protection, lacks AI. For the advanced detection and response piece, there is an add-on that comes with it, but it still doesn't go far enough in terms of automatic remediation of viruses. It won't separate that virus from your network if something happens. You have to manually go there and do it."
"The interface could be improved. Currently, you need to really dig around to find the elements you need."
"I would like to see a little more detail in the log. So, when an event occurs, I'd like to know not just when it happened and on what device, but what activity was taking place on the machine at the time so that we can drill down. If we get a false positive, we have to do a lot of research and go back and forth with our end-users to know why it was a false positive. So, having a little more detail around detections and events would probably be my most asked feature."
"If they want to compete with bigger players, they should consider adding items like threat detection and website warnings."
"They should make it faster, less taxing on the processor."
 

Pricing and Cost Advice

"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"I think that the price we are paying is good for what it is."
"The license price for this solution could be better. It's on the expensive side."
"CylancePROTECT is an affordable solution."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"The product cost is about $5, per user, per month."
"The tool is not that expensive."
"We would just add more if there are new users, but right now you just need one license for per user."
"I would say that it's affordable. It costs much less than Sentinel One, CrowdStrike, or anything of that nature. But, at the same time, you are getting what you pay for. So I would say it's one of the best when you're comparing traditional NextGen AVs like Webroot that aren't the best in the bunch."
"Its licensing is annual. There are no additional costs beyond the standard licensing fee."
"We expect to pay $1,000 USD a month, depending on the number of users."
"I believe the retail price is between $40 and $50 per copy."
"The price of Malwarebytes is in the middle range compared to other vendors."
"The platform pricing is competitive with other antivirus products."
"Its cost is around $60 a machine. The cost of the total solution for 250 people is about $8,500 a year. If we add EDR to it, it will bring that cost up to about $15,000. The cost for Carbon Black is about $25,000, which is $10,000 more, but you get all AI functions with it."
"It is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
12%
Government
7%
Financial Services Firm
6%
Computer Software Company
13%
University
11%
Government
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
What do you like most about Malwarebytes?
Ten times a day, improved signatures will be downloaded, so it is very up-to-date in terms of malware experience.
What is your experience regarding pricing and costs for Malwarebytes?
I really hate the automatic rebilling without officially confirming it with me. It's an annoyance and they should at least confirm with me, like a month before they bill me.
What needs improvement with Malwarebytes?
It takes up too much space when it's trying to run in the background.
 

Also Known As

Blackberry Protect
No data available
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Knutson Construction
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Malwarebytes and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.