Microsoft Intune and BlackBerry Enterprise Mobility Suite compete in the mobile device management category. Microsoft Intune seems to have the upper hand due to its integration with Microsoft 365, offering a cost-effective solution for organizations already using the Microsoft ecosystem.
Features: Microsoft Intune's tight integration with Microsoft 365 and Azure provides seamless management and security across Windows and other platforms. Its "single pane of glass" feature enhances corporate security with comprehensive policy enforcement. It also excels in cloud administration, eliminating the need for physical management applications. BlackBerry Enterprise Mobility Suite offers robust mobile security through containerization, providing data protection on personal devices, which is particularly advantageous for organizations with a BYOD policy. Its secure container feature isolates corporate data on personal devices, ensuring it remains protected.
Room for Improvement: Microsoft Intune users suggest improvements in advanced reporting capabilities, real-time synchronization, and enhanced support for macOS and Linux platforms. The lack of comprehensive remote management and control features is another area for development. BlackBerry Enterprise Mobility Suite users often encounter complexities in setup and diverse platform support, such as Android Enterprise. Both solutions would benefit from more streamlined reporting and configuration workflows.
Ease of Deployment and Customer Service: Microsoft Intune's use of a public cloud infrastructure offers flexibility and scalability for global enterprises. However, its customer service, while responsive in cloud-native operations, could improve in complex scenarios. BlackBerry Enterprise Mobility Suite, primarily on-premises, suits organizations with strict data sovereignty needs but may face scalability challenges. Its customer support is stable for long-term users, though it requires enhancement in remote assistance.
Pricing and ROI: Microsoft Intune stands out with its competitive pricing, often bundled with Microsoft licenses, maximizing value for enterprises within the Microsoft ecosystem. BlackBerry Enterprise Mobility Suite may appear costly due to additional feature pricing, impacting ROI calculations. Nevertheless, its premium security features provide significant value for businesses in highly regulated environments, justifying the investment for those prioritizing mobile security.
| Product | Market Share (%) |
|---|---|
| Microsoft Intune | 28.3% |
| BlackBerry Enterprise Mobility Suite | 1.4% |
| Other | 70.3% |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 3 |
| Large Enterprise | 19 |
| Company Size | Count |
|---|---|
| Small Business | 121 |
| Midsize Enterprise | 47 |
| Large Enterprise | 158 |
The BlackBerry Enterprise Mobility Suite offers five editions to meet your enterprise’s evolving mobile needs. Growth can happen quickly, and the BlackBerry Enterprise Mobility Suite is designed to provide a seamless transition to the more advanced capabilities in higher-level editions. The subscription model ensures predictable annual expenditures and eliminates upfront capital costs.
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
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