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Blue Prism vs IBM watsonx Orchestrate comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Agentic Automation
1st
Ranking in Business Orchestration and Automation Technologies
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
661
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Blue Prism
Ranking in Agentic Automation
4th
Ranking in Business Orchestration and Automation Technologies
8th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
93
Ranking in other categories
Robotic Process Automation (RPA) (5th)
IBM watsonx Orchestrate
Ranking in Agentic Automation
7th
Ranking in Business Orchestration and Automation Technologies
21st
Average Rating
7.6
Reviews Sentiment
4.7
Number of Reviews
4
Ranking in other categories
AI Agent Builders (8th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
TA
Technology Architect at Infosys
Automation has delivered secure banking workflows and handles complex client applications efficiently
If we are talking about how Blue Prism has impacted the accuracy and speed of data processing in my tasks compared to UiPath, it is better than UiPath. There is no doubt about it. I will definitely recommend Blue Prism to other users and companies because, as I mentioned, when comparing UiPath and Blue Prism, I find that UiPath offers multiple online training opportunities. Compared to Blue Prism, I see that all the training materials, small videos, and diplomas are more readily available in UiPath, but I do not think everything is as accessible in Blue Prism. My overall rating for Blue Prism is ten out of ten because I worked almost five years in Blue Prism and my experience has been good.
reviewer2886744 - PeerSpot reviewer
Consultant at a outsourcing company with 201-500 employees
Automation has streamlined complex workflows and delivers faster, more reliable onboarding
I think IBM watsonx Orchestrate can be improved by implementing simpler configuration for complex workflows and providing more flexibility when building custom integrations with internal applications. The monitoring and debugging experience could also be more detailed, especially for understanding exactly where a multi-step workflow failed and why. Regarding needed improvements, the overall user experience is fairly intuitive, but some advanced configuration areas have a steep learning curve for new users. I would also like to see more detailed, real-world examples in the documentation, particularly for complex enterprise integrations, troubleshooting, and production deployment patterns. Better production monitoring and more detailed troubleshooting would make a noticeable difference. More ready-to-use enterprise integration patterns and clearer guidance for scaling complex workflows would also help teams adopt faster.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Within less time than it used to take, we can automate a complete Apex task."
"Its ease of deployment is the most valuable feature. We have found with many customers that it's quite easy to deploy."
"Our ROI has ranged from thousands to hundreds of thousands, depending on the type of process being automated."
"We can access it anywhere. E.g., I can access dashboard from my Control Room on my mobile app using Automation Anywhere."
"They have a credential vault, which is 256-bit encrypted. That is the highest security that can be provided when it comes to credential maintenance. With a credential vault, other than the user who is entering the password, no one else knows what the password is."
"One of the features that we have used the most is an action in the Workbench called Object Cloning. We find that very reliable and very useful for implementing different business processes."
"Object cloning with an option to enter wildcard selection was very useful when working in a web application that generated dynamic HTML content."
"The CyberArk integration and setup are really amazing and it helps us to win deals for new projects."
"This solution has allowed us to free up time for more "value add" tasks, increased quality through a reduction in data entry errors, and has benefitted us with shorter turnaround times for some processes."
"The automation on offer is great."
"The primary use case is having bots manage, schedule, and build other bots seamlessly within a bespoke dashboard."
"By using the automation in Blue Prism, we have reduced the manual activities of somebody reading those emails, figuring out whose account it is, deciding where it should go, and creating the ticket."
"Blue Prism supports the multi-bot architecture, which is really good. It is also really good at OCR. Blue Prism is integrated with Abbey OCR, and it provides at least 90% right information on period documents. This is something that is really good in Blue Prism. Blue Prism can deal with huge amounts of data. We can track each and every record, and then we can see the data. If you don't have much coding experience, it makes it easy to build automations and deploy them. It is also easy to learn and easy to work with. It has a lot of features, which makes it reliable for any sort of automation."
"Mostly we use the Design Studio to develop the automation; it's great, we put them into deployment and have the automated process running, and it's essentially the Design Studio for Blue Prism and the entire methodology of delivery that is the most useful or valuable to us."
"We use it for invoice automation, order processing automation, and internal back office and front office automation."
"The only feature that stands out in Blue Prism, as compared to other tools, is security. This is the only reason for still having Blue Prism in our bucket. It is very secure and reliable, and it has also been in the market for a very long time. We automated a lot of federal and government automation processes very recently with this solution."
"IBM watsonx Orchestrate has positively impacted our organization by helping us with governance and security layers for AI agents."
"IBM watsonx Orchestrate has positively impacted my organization by providing a new optimized environment in which I could create much more powerful and complex agents, helping us create different opportunities and show demos at various events, allowing clients to see what we can do with the platform."
"IBM watsonx Orchestrate helped my team move from building every AI workflow from scratch to using reusable agents, tools, and integrations; this meant APIs, authentication logic, knowledge sources, and business actions could be packaged once and then reused across multiple use cases instead of being built for each assistant."
"For one of our onboarding workflows, the overall turnaround time came down by roughly 30 to 40%, primarily by removing manual handoffs and follow-ups."
 

Cons

"Queues are great but need improvement. They are helpful because most of the automations are transaction-based."
"MetaBot still needs to be optimized, though Version 11.3 did integrate all the commands into it. We are not able to see all the lines of code which are executed in MetaBot."
"When I compare Automation Anywhere with the competition, some of the competitors have ready-made, off-the-shelf modules. For example, UiPath integrates with Windows AD. That is missing as of now in Automation Anywhere. If that became available it would also be great."
"In the Microsoft Excel features, it needs a command to wait for a calculation to complete."
"We did face some issues last year when there was an upgrade in Automation Anywhere control room, and at that time our web application automations were failing."
"On the user side, we have seen issues with user training."
"Investment effect is almost none, unfortunately."
"It would be great if video analytics could be brought in as a third-party product integration or on the Automation Anywhere platform. I would like the video analytics to be integrated within the next two years. Right now, most people are using third-party tools. Video can be translated into an image and information can be picked up from that, then translated into meaningful insights to make decisions."
"We would like to see some desktop automation, although we have been told that the product is not going to be taken in that direction."
"The decoding of the bot is a highly painful activity, and this is an area of improvement for Blue Prism."
"To summarize, I think that this product is good for business but it's terrible for developers."
"The domain in regards to cognitive abilities and the use of processing activity needs improvement."
"The tool needs to work on its security aspect since there is a lot of regulatory compliance for enterprises like the GDPR. The product needs to improve the data login policy as well. They also need to come up with a mechanism where every change and upgrade happens within the element of the target application. Our partner struggles to keep up with the cybersecurity guidelines of my company."
"There are some security issues in Blue Prism. The German vendor Servicetrace is way better. This is also reflected in the Gartner report where Servicetrace is mentioned as the tool of choice in high-security environments. So, security, particularly in terms of administration, needs to be improved. We must have the possibility to prevent the administration from taking a look at the ongoing process. When we have restricted data flow, the operations team should not be able to take a look at the data that is processed."
"Blue Prism develops its own tools and process automation, but the documentation is unclear and incomplete."
"There are a lot of things coming up, such as Discovery Bot and Process Discovery. A lot of other aspects are also maturing. We have definitely started using it for our clients, and it is maturing as a solution, but it is all about how you integrate the enterprise with all the automation projects, such as your chatbot, Conversational AI, and robotics. How they are integrated and talk to each other creates a very good business case with all three aspects. The next level should be about integrating it with other automation tools as well. It can have integration with other tools or automation projects, such as your chatbot, Conversational AI, and robotics."
"My experience with pricing, setup cost, and licensing for IBM watsonx Orchestrate reveals that it is expensive."
"Better integration with other services can improve IBM watsonx Orchestrate."
"The best things to improve about IBM watsonx Orchestrate are better debugging across multiple agent workflows."
"The monitoring and debugging experience could also be more detailed, especially for understanding exactly where a multi-step workflow failed and why."
 

Pricing and Cost Advice

"It is expensive. I would rate Automation Anywhere an eight out of ten in terms of pricing."
"The cost of this solution is a little bit high, but it is worth the price."
"Talk to your manager and try to procure an automation license for training. This will allow you to train people, so you can move to automation."
"The licensing fees are approximately $10,000 USD for between five and ten users."
"It is not cheap, with costs ranging between 700 to 800 dollars per month. While Power Automate is cheaper at 15 dollars per month, Automation Anywhere offers superior features, user-friendliness, and smoothness."
"We have seen ROI on one of the process, but not on the other processes yet."
"It saves me around $100,000 a year."
"We have seen ROI in terms of cost and time with a couple of our projects."
"This is a very expensive product and this is the reason that they're losing their market share."
"Licensing is on a yearly basis."
"Its pricing is okay. Its price is pretty similar to the price of other tools."
"It's an expensive product. For what they are providing in terms of capabilities and features for the price, I would rate the pricing an eight out of ten."
"We have a three-year contract that is paid on a yearly basis."
"To use Blue Prism, there is a need to pay INR 15,000 per customer."
"Its price should be lower."
"They work on a big partnership kind of program with our organization, and they also give us a lot of discounts. Its price is pretty much comparable to the other solutions like UiPath and Automation Anywhere."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Comms Service Provider
10%
Manufacturing Company
10%
Financial Services Firm
17%
Outsourcing Company
11%
Manufacturing Company
8%
Construction Company
6%
Comms Service Provider
23%
Outsourcing Company
13%
Manufacturing Company
9%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business161
Midsize Enterprise82
Large Enterprise558
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise7
Large Enterprise77
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Should I choose Blue Prism or Microsoft Power Automate?
Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project imp...
I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?
I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees an...
What is your experience regarding pricing and costs for Blue Prism?
If I rate the satisfaction with Blue Prism licensing cost from one to ten, I can mention eight to nine for satisfacti...
What needs improvement with IBM watsonx Orchestrate?
The best things to improve about IBM watsonx Orchestrate are better debugging across multiple agent workflows. When s...
What is your primary use case for IBM watsonx Orchestrate?
I have worked on IBM watsonx Orchestrate in multiple projects, and I specifically worked on an AI-driven injection mo...
What advice do you have for others considering IBM watsonx Orchestrate?
I advise others looking into using IBM watsonx Orchestrate to actually try to get a free tier, which is available for...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
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Interactive Demo

Demo not available
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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
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Find out what your peers are saying about Automation Anywhere, UiPath, Microsoft and others in Agentic Automation. Updated: August 2026.
913,806 professionals have used our research since 2012.