It is difficult to explain my opinion on IBM DOORS Next; the usability is not as good as I expected, and it is very complex and complicated. It is not a bad tool if you understand how it works, but from the perspective of engineers who only use IBM DOORS Next approximately several times a month but not permanently, it is not very comfortable or intuitive to use. The implementation, migration, and configuration need more user-friendly usability, perhaps through on-site guidance or intuitive use with push button functions, which might be more comfortable, because at the moment, it looks very complex, and ordinary engineers often mention that they have to work with this tool but would not choose to. Simplifying IBM DOORS Next would not be a bad idea. From my perspective and connections with friends at IBM in Switzerland, I gain access to very good background information that helps me satisfy my clients. However, if I had not had these contacts, I might have felt lost inside the tool chain. I am really satisfied as long as I can get help, but I believe it would be a great benefit if the tool itself offered more intuitive push-button functions and similar enhancements. The pricing of the tool itself does not actually matter because the power, performance, and accuracy of this tool are excellent, and that is not the point of contention. All clients agree that the tool is not bad, but the complexity is an issue since it creates a situation where you feel lost while working with it. The intuitive usability that we learned from Classic DOORS is simply not the same. I understand that the complexity has grown, yet I believe it would not be a bad idea if IBM considered splitting or breaking down IBM DOORS Next into two options or, better yet, developing a modular architecture that suits smaller and mid-sized projects. For larger projects with a lot of subsystems, it makes sense to use the full range of the tool, but for startups or mid-sized companies, it would be beneficial if they could select modules according to their needs. More visible on-site automatic help would be beneficial. For instance, if you need to move something, as you use the mouse cursor, an automatic message could pop up asking what you would like to do so that you can select within that context, and it would automatically perform the task. Modern software development recognizes that this type of modifying usability makes life much easier for users. Many have mentioned that whether it is Rhapsody, DOORS, or IBM DOORS Next, the issue is they work only a few times a month and are not professionals with these tools, which leads them to contact me for assistance. It would not be a bad idea for IBM to make this tool more handy, efficient, and user-friendly since most users do not work full days or even months on these tasks and are not familiar with the complete usability.
