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BMC Cloud Lifecycle Management vs SolarWinds NPM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Cloud Lifecycle Management
Ranking in Cloud Monitoring Software
43rd
Average Rating
7.8
Reviews Sentiment
5.3
Number of Reviews
5
Ranking in other categories
Cloud Management (42nd)
SolarWinds NPM
Ranking in Cloud Monitoring Software
7th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
161
Ranking in other categories
Network Monitoring Software (2nd), IT Infrastructure Monitoring (5th)
 

Mindshare comparison

As of September 2026, in the Cloud Monitoring Software category, the mindshare of BMC Cloud Lifecycle Management is 0.7%, up from 0.3% compared to the previous year. The mindshare of SolarWinds NPM is 4.4%, up from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Mindshare Distribution
ProductMindshare (%)
SolarWinds NPM4.4%
BMC Cloud Lifecycle Management0.7%
Other94.9%
Cloud Monitoring Software
 

Featured Reviews

VB
Enterprise Solution Architect at a computer software company with 5,001-10,000 employees
Helps design blueprints in a cloud environment but the support is a major problem
One of the major problems is that support is not so good. I used to have a support expert in Spain but they left two years ago. BMC doesn't invest a lot in network automation but network automation is a major point in CLM. There aren't any experts here in Europe, maybe they have in America, I don't know. The main problem is the support in Europe. We had a lot of problems with the people who got put on our cases. The agents that we were assigned to were not so capable. They wanted to replicate the problem. If you have an incident, it takes a lot of time to troubleshoot the problem. The incident support is not so good. The technicians don't know the platform well. BMC doesn't want to invest in CLM. Two years ago we had a lot of problems. Maybe BMC realized that CLM is an end of life product.
Vivek Jaiswal - PeerSpot reviewer
Manager IT at a manufacturing company with 1,001-5,000 employees
Central monitoring has improved outage alerts and now needs smarter detection and modern dashboards
Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it. For static monitoring, it is acceptable. However, if it is possible, I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment. We did not have any facility to detect that in SolarWinds. I think it would be better to incorporate those types of features. Regarding customization options in SolarWinds, the ability to customize the dashboard has room for improvement. The dashboard is quite old, and we need some improvement in it. Nowadays, we have multiple tools with AI-based monitoring and web-based dashboards. SolarWinds also has a web-based dashboard, but I think there is scope for improvement in the UI. There may be other areas I would like to improve in SolarWinds NPM.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Total build time has been reduced from four weeks to one week, then later to 24 hours."
"By allowing end users to request their own services, the request process for systems is much quicker and more accurate."
"It's helped us with our automation."
"Supports unattended installs and image-based, script-based, or template-based provisioning."
"You can tie together your public and private cloud infrastructure into a "single pane of glass"."
"CLM has a multi-cloud portal because they have the resources to implement in various environments in various ports."
"Automates Java EE Application Deployment from an SCM system."
"Integrates role-based access control with pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP documentation and remediation."
"Monitoring capabilities are at a high level and it is easy to see utilization, access ports, and CPU memory in real time or through a lens for long-term visualization."
"It is stable, scalable, reliable and not too expensive."
"Being able to provide a history of interface behavior helps the organization in a multifaceted way."
"We can sometimes fix a problem before it is even recognized by our user community based on the thresholds we set up for various resources on a production server."
"The most valuable feature is the way it monitors the environment, and how user-friendly the console is for the end-user. The interface is also very easy and it captures all the information very well."
"There are a lot of options for customization of the dashboard, alerts, and reports."
"CRC monitoring for each port is a valuable feature for us."
"Provides instant visibility to our support team across all the networks we monitor, allowing us to zero in on the most urgent issues and easily identify root causes of problems."
 

Cons

"Going to BMC for PS is not at all recommended from my experience."
"One of the major problems is that support is not so good."
"Needs integrations with other providers to provide a custom public cloud environment."
"It was complex as it does not include a good, extensive feasibility and compatibility guide."
"The installation and configuration can be tricky due to it being built on Remedy."
"The solution could be more secure."
"The module UIs can have different features based on what module you're in. I'd love to see feature parity between them."
"My team has had a lot of issues with support."
"The solution needs to integrate with additional SDN technologies that are part of the hyper market."
"The scalability can be better."
"We also had to be attentive to vulnerabilities, because SolarWinds NPM have some issues in that area. We had to work with our security team, so that they could help us check and backup the data, and check what they needed to secure."
"The solution's customer service is not very good because the support takes too long."
"It would be beneficial if NPM offered support for Oracle Cloud Infrastructure (OCI), as currently, it does not support this and we are migrating our services there."
 

Pricing and Cost Advice

Information not available
"We pay approximately $700 per year for renewal of the license."
"I think that the cost has risen, but the functionality and versatility is way above other products."
"The solution can become very expensive and commercially not viable in countries, such as India."
"You have to license it per year, for the support. You don't really need to have support once you've already set it up. Once you install SolarWinds, you can skip on the licensing. It will still work."
"We have a multi-year license for the use of this solution. There are additional costs for recourses in the environment."
"The solution's pricing is low compared to a lot of other tools in the market."
"The price is more expensive than some other products, such as ManageEngine."
"SolarWinds NPM is very expensive, and we pay ten thousand yearly."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Construction Company
16%
Insurance Company
8%
Comms Service Provider
8%
Outsourcing Company
7%
Outsourcing Company
11%
Financial Services Firm
9%
Manufacturing Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business60
Midsize Enterprise33
Large Enterprise87
 

Questions from the Community

Ask a question
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What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Also Known As

BMC CLM
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

JDA Software, Morningstar, Orange Business Services, Wipro
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about BMC Cloud Lifecycle Management vs. SolarWinds NPM and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.