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BMC Cloud Lifecycle Management vs SolarWinds NPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Cloud Lifecycle Management
Ranking in Cloud Monitoring Software
43rd
Average Rating
7.8
Reviews Sentiment
5.3
Number of Reviews
5
Ranking in other categories
Cloud Management (43rd)
SolarWinds NPM
Ranking in Cloud Monitoring Software
7th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
161
Ranking in other categories
Network Monitoring Software (2nd), IT Infrastructure Monitoring (6th)
 

Mindshare comparison

As of August 2026, in the Cloud Monitoring Software category, the mindshare of BMC Cloud Lifecycle Management is 0.7%, up from 0.3% compared to the previous year. The mindshare of SolarWinds NPM is 4.5%, up from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Mindshare Distribution
ProductMindshare (%)
SolarWinds NPM4.5%
BMC Cloud Lifecycle Management0.7%
Other94.8%
Cloud Monitoring Software
 

Featured Reviews

VB
Enterprise Solution Architect at a computer software company with 5,001-10,000 employees
Helps design blueprints in a cloud environment but the support is a major problem
One of the major problems is that support is not so good. I used to have a support expert in Spain but they left two years ago. BMC doesn't invest a lot in network automation but network automation is a major point in CLM. There aren't any experts here in Europe, maybe they have in America, I don't know. The main problem is the support in Europe. We had a lot of problems with the people who got put on our cases. The agents that we were assigned to were not so capable. They wanted to replicate the problem. If you have an incident, it takes a lot of time to troubleshoot the problem. The incident support is not so good. The technicians don't know the platform well. BMC doesn't want to invest in CLM. Two years ago we had a lot of problems. Maybe BMC realized that CLM is an end of life product.
Vivek Jaiswal - PeerSpot reviewer
Manager IT at a manufacturing company with 1,001-5,000 employees
Central monitoring has improved outage alerts and now needs smarter detection and modern dashboards
Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it. For static monitoring, it is acceptable. However, if it is possible, I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment. We did not have any facility to detect that in SolarWinds. I think it would be better to incorporate those types of features. Regarding customization options in SolarWinds, the ability to customize the dashboard has room for improvement. The dashboard is quite old, and we need some improvement in it. Nowadays, we have multiple tools with AI-based monitoring and web-based dashboards. SolarWinds also has a web-based dashboard, but I think there is scope for improvement in the UI. There may be other areas I would like to improve in SolarWinds NPM.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"By allowing end users to request their own services, the request process for systems is much quicker and more accurate."
"Integrates role-based access control with pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP documentation and remediation."
"You can tie together your public and private cloud infrastructure into a "single pane of glass"."
"Supports unattended installs and image-based, script-based, or template-based provisioning."
"CLM has a multi-cloud portal because they have the resources to implement in various environments in various ports."
"It's helped us with our automation."
"Total build time has been reduced from four weeks to one week, then later to 24 hours."
"We have many regions where more than 10000 servers are deployed, so it helps in patching and hardening of servers."
"SolarWinds NPM is used to monitor network components and solutions, and we used it to monitor downtime and latency between applications as well as the latency between services."
"Quick to launch. No agents required. Many configuration options."
"We moved from nGenius to Orion NPM about 3 years ago and are very happy with the performance, features, and pricing, the company is very pro-active, as in adding additional features and being responsive to customer requests."
"The most valuable features of SolarWinds NPM are network performance monitoring and the overall benefit for servers."
"It's the best solution on the market so far."
"I like the tracking feature to track devices and see where they are connected, which is very practical."
"SolarWinds dashboard is very fast. Also, their interface is very good, it looks very user-friendly. The product allows me to see a summary of the network being monitored at a glance."
"This solution has improved our organization because it saves time, in that I do not need to visit every workstation in order to update it, as I can do everything remotely, including running PowerShell scripts or performing standard updates, and I can also help customers remotely."
 

Cons

"One of the major problems is that support is not so good."
"The installation and configuration can be tricky due to it being built on Remedy."
"It was complex as it does not include a good, extensive feasibility and compatibility guide."
"Needs integrations with other providers to provide a custom public cloud environment."
"Going to BMC for PS is not at all recommended from my experience."
"Going through the wizard to create these new pollers is quite cumbersome if you don't understand what you're doing."
"The tool can only monitor up to 1000 instances in a single SolarWinds console. Customers may have over 1000 instances. Hence, it needs to support a minimum of 1500 instances. It should also improve support."
"It is not that stable. As a Windows software, I have seen issues with SolarWinds, and sometimes the performance is slow."
"Overall speed of the software could be improved as it is incredibly slow at times."
"If they’re going for a “cover everything” approach, then they need to do so and enable a bit more of the "cover everything approach" within every one of the tools."
"The module UIs can have different features based on what module you're in. I'd love to see feature parity between them."
"The root cause analysis and installation faults are not clear."
"It would be good to have high security."
 

Pricing and Cost Advice

Information not available
"The NPM component of the system costs approximately $1,000 USD per year."
"I would rate the pricing a five out of ten"
"Price could be improved on"
"Most of the licenses are perpetual, and the annual maintenance charges are not high."
"The pricing needs to be improved. It is too high. One full engine costs around $10 000, which is why we don't have high availability right now."
"We pay approximately $700 per year for renewal of the license."
"Excluding the costs of running VMs and physical blade servers, our licensing costs run around US$200,000/year for over 60 polling engines."
"Quite highly priced"
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Construction Company
17%
Insurance Company
8%
Financial Services Firm
8%
Comms Service Provider
7%
Financial Services Firm
10%
Manufacturing Company
9%
Construction Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise33
Large Enterprise87
 

Questions from the Community

Ask a question
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What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Also Known As

BMC CLM
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

JDA Software, Morningstar, Orange Business Services, Wipro
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about BMC Cloud Lifecycle Management vs. SolarWinds NPM and other solutions. Updated: June 2026.
908,834 professionals have used our research since 2012.