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BMC Cloud Lifecycle Management vs SolarWinds NPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Cloud Lifecycle Management
Ranking in Cloud Monitoring Software
45th
Average Rating
7.8
Reviews Sentiment
5.3
Number of Reviews
5
Ranking in other categories
Cloud Management (42nd)
SolarWinds NPM
Ranking in Cloud Monitoring Software
8th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
160
Ranking in other categories
Network Monitoring Software (2nd), IT Infrastructure Monitoring (4th)
 

Mindshare comparison

As of June 2026, in the Cloud Monitoring Software category, the mindshare of BMC Cloud Lifecycle Management is 0.6%, up from 0.2% compared to the previous year. The mindshare of SolarWinds NPM is 4.4%, up from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Mindshare Distribution
ProductMindshare (%)
SolarWinds NPM4.4%
BMC Cloud Lifecycle Management0.6%
Other95.0%
Cloud Monitoring Software
 

Featured Reviews

VB
Enterprise Solution Architect at a computer software company with 5,001-10,000 employees
Helps design blueprints in a cloud environment but the support is a major problem
One of the major problems is that support is not so good. I used to have a support expert in Spain but they left two years ago. BMC doesn't invest a lot in network automation but network automation is a major point in CLM. There aren't any experts here in Europe, maybe they have in America, I don't know. The main problem is the support in Europe. We had a lot of problems with the people who got put on our cases. The agents that we were assigned to were not so capable. They wanted to replicate the problem. If you have an incident, it takes a lot of time to troubleshoot the problem. The incident support is not so good. The technicians don't know the platform well. BMC doesn't want to invest in CLM. Two years ago we had a lot of problems. Maybe BMC realized that CLM is an end of life product.
Vivek Jaiswal - PeerSpot reviewer
Manager IT at a manufacturing company with 1,001-5,000 employees
Central monitoring has improved outage alerts and now needs smarter detection and modern dashboards
Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it. For static monitoring, it is acceptable. However, if it is possible, I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment. We did not have any facility to detect that in SolarWinds. I think it would be better to incorporate those types of features. Regarding customization options in SolarWinds, the ability to customize the dashboard has room for improvement. The dashboard is quite old, and we need some improvement in it. Nowadays, we have multiple tools with AI-based monitoring and web-based dashboards. SolarWinds also has a web-based dashboard, but I think there is scope for improvement in the UI. There may be other areas I would like to improve in SolarWinds NPM.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"By allowing end users to request their own services, the request process for systems is much quicker and more accurate."
"We have many regions where more than 10000 servers are deployed, so it helps in patching and hardening of servers."
"It's helped us with our automation."
"You can tie together your public and private cloud infrastructure into a "single pane of glass"."
"Allowing systems to be provisioned in a wide range of environments, such as Azure, AWS, or on-premise, reduces the level of training required as well as creates consistency across the board."
"Automates Java EE Application Deployment from an SCM system."
"Integrates role-based access control with pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP documentation and remediation."
"Assesses change impact or completes an audit using multiple dashboard views."
"If your infrastructure is big, and requires a good kind of reporting tool, then SolarWinds fulfills all these requirements."
"The monitoring system of Orion is powerful and has become a positive feature in the company."
"The most valuable feature is the graphical user interface."
"I like the tracking feature to track devices and see where they are connected, which is very practical."
"Being able to easily, and quickly obtain disc space statistics from servers and determine how much was free or used on various volumes."
"The most valuable features are language support and technical support."
"Technical support has always been great. They are very responsive. We've been satisfied with their level of support."
"I love the GUI. Almost everything is accessible through the web interface. It is very user-friendly. It is easy to drag and drop resources wherever you want them."
 

Cons

"It was complex as it does not include a good, extensive feasibility and compatibility guide."
"The installation and configuration can be tricky due to it being built on Remedy."
"Going to BMC for PS is not at all recommended from my experience."
"One of the major problems is that support is not so good."
"Needs integrations with other providers to provide a custom public cloud environment."
"If they’re going for a “cover everything” approach, then they need to do so and enable a bit more of the "cover everything approach" within every one of the tools."
"SolarWinds offers some options for scalability, but there is a bottleneck on some features."
"Back in the early days and new major releases, of course, there were some hiccups and gotchas."
"A need for improvement is in the technical support provided by SolarWinds."
"SolarWinds needs to be improved such that it is on par with the leading products in the market."
"The solution's database performance could be improved."
"Technical support is average. Sometimes it took days to get responses and the responses were via email."
"Customer service: I rate technical support everywhere from poor to great."
 

Pricing and Cost Advice

Information not available
"There can be fees in addition to the licensing fees if you add on."
"There is a permanent license and also a subscription level which has annual fees. The price of the solution is fair."
"I would rate the pricing a five out of ten"
"The solution's pricing is low compared to a lot of other tools in the market."
"When I compare the cost of CA Spectrum to that of SolarWinds NPM, the cost of CA Spectrum is way too high, and the cost of SolarWinds NPM is pretty low."
"It is relatively inexpensive compared to other products in the same category."
"There are a lot of sub-products and it just continued to increase the price."
"Our customer reports that the solution is somewhat costly and licensing is a bit complicated."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Construction Company
17%
Insurance Company
8%
Financial Services Firm
8%
Comms Service Provider
7%
Financial Services Firm
10%
Manufacturing Company
10%
Construction Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise33
Large Enterprise86
 

Questions from the Community

Ask a question
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What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Also Known As

BMC CLM
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

JDA Software, Morningstar, Orange Business Services, Wipro
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about BMC Cloud Lifecycle Management vs. SolarWinds NPM and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.