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BMC TrueSight Automation for Networks vs Cisco DNA Center comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
BMC TrueSight Network Automation enhances efficiency, compliance, visibility, and reduces errors, leading to cost savings and increased productivity.
Sentiment score
4.7
Cisco DNA Center enhances time efficiency despite high costs and complex licensing, yielding high return on investment ratings.
Although Cisco DNA Center is expensive, we have seen a return on investment in terms of time savings.
Sr. Director, Business Development & Sales Operations at connect professional services
 

Customer Service

Sentiment score
6.7
Customers appreciate BMC TrueSight's knowledgeable support but desire quicker resolutions by involving more skilled technicians for root cause analysis.
Sentiment score
6.3
Cisco DNA Center's customer service is generally helpful, but inconsistency and delays in technical support are frequently noted.
I would rate Cisco support easily at nine out of ten.
Cloud Infrastructure Architect at POST Luxembourg
Overall, Cisco DNA Center rates eight out of ten as a complete solution.
Sr. Director, Business Development & Sales Operations at connect professional services
The support for Cisco DNA Center is good.
Network Engineer at NGN Bilgi ve İletişim Hizmetleri
 

Scalability Issues

Sentiment score
7.1
BMC TrueSight is scalable, handling thousands of devices, though some complexity with load balancers and high-availability needs improvement.
Sentiment score
7.4
Cisco DNA Center is scalable and efficient for large networks but may face limitations with IPv6 support and costs.
From my experience, we can easily manage numerous devices.
Network Engineer at NGN Bilgi ve İletişim Hizmetleri
The solution is designed for large enterprise companies.
Sr. Director, Business Development & Sales Operations at connect professional services
 

Stability Issues

Sentiment score
6.6
BMC TrueSight Automation for Networks is stable but requires careful planning and sometimes support intervention for optimal performance.
Sentiment score
7.4
Users generally rate Cisco DNA Center highly for stability, with minor issues often resolved effectively by Cisco support.
When we communicate problems, they solve them effectively.
Network Engineer at NGN Bilgi ve İletişim Hizmetleri
 

Room For Improvement

BMC TrueSight needs enhanced automation, integration, UI improvements, hardware support, and features for better compliance and device syncing.
Cisco DNA Center needs integration, UI, security, and support improvements, with high pricing, complex deployment, and feature parity desired.
The AI-driven insights have contributed significantly to faster troubleshooting and predictive analytics.
Sr. Director, Business Development & Sales Operations at connect professional services
The deployment part is definitely an area for improvement.
Cloud Infrastructure Architect at POST Luxembourg
The client history in Cisco DNA Center can be longer than 10 days, perhaps extending to 15 or 20 days.
Network Engineer at NGN Bilgi ve İletişim Hizmetleri
 

Setup Cost

BMC TrueSight is costly compared to competitors, with high licensing fees, leading some to prefer open-source alternatives.
Cisco DNA Center is costly, suited for large enterprises, with advanced features requiring extra fees, and challenging for SMBs.
 

Valuable Features

BMC TrueSight Automation for Networks offers automation in configuration management, compliance, reporting, and enhances network security with intuitive features.
Cisco DNA Center provides centralized management, automation, AI-based insights, and security, enhancing network operations with scalable automation and comprehensive visibility.
The most valuable features include AI-driven insights which make troubleshooting much easier.
Sr. Director, Business Development & Sales Operations at connect professional services
If there is a problem, I can inspect the situation and see what is happening, which is beneficial.
Network Engineer at NGN Bilgi ve İletişim Hizmetleri
 

Categories and Ranking

BMC TrueSight Automation fo...
Ranking in Network Automation
10th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
Configuration Management (20th)
Cisco DNA Center
Ranking in Network Automation
2nd
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
44
Ranking in other categories
Network Management Applications (1st), Network Monitoring Software (17th)
 

Mindshare comparison

As of May 2026, in the Network Automation category, the mindshare of BMC TrueSight Automation for Networks is 3.4%, up from 1.2% compared to the previous year. The mindshare of Cisco DNA Center is 8.5%, down from 14.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Automation Mindshare Distribution
ProductMindshare (%)
Cisco DNA Center8.5%
BMC TrueSight Automation for Networks3.4%
Other88.1%
Network Automation
 

Featured Reviews

SumitSrivastava1 - PeerSpot reviewer
AM at a computer software company with 201-500 employees
Enables us to configure our network easily and get the most out of it
BMC TrueSight Network Automation transforms manual configuration tasks for network devices, which are complex and vary among different OEMs. With this tool, you can manage and control all new and old devices, ensuring they meet configuration needs. It provides updates on Cisco devices, and if any data is missing, you can generate it using a formula. I recommend BMC TrueSight Network Automation from the network side, as it provides excellent visibility and configuration management for vulnerabilities. The implementation requirements are certainly at level two. Overall, I rate the solution a seven out of ten.
Mahir Öztürk - PeerSpot reviewer
Network Engineer at NGN Bilgi ve İletişim Hizmetleri
Client history has helped resolve past network issues more efficiently
I mostly use the client history feature of Cisco DNA Center. I didn't use the real-time monitoring capability of Cisco DNA Center because I primarily used it for client history regarding issues and problems. I don't use it for real-time monitoring. If there is a problem, I can inspect the situation and see what is happening, which is beneficial.
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Use our free recommendation engine to learn which Network Automation solutions are best for your needs.
893,438 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Comms Service Provider
9%
Construction Company
9%
Computer Software Company
8%
Manufacturing Company
13%
Government
9%
Financial Services Firm
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise5
Large Enterprise6
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise9
Large Enterprise24
 

Questions from the Community

What is your experience regarding pricing and costs for BMC TrueSight Network Automation?
The product is expensive. I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive.
What needs improvement with BMC TrueSight Network Automation?
The solution could have cheap pricing along with a simple deployment process.
What is your primary use case for BMC TrueSight Network Automation?
BMC is an excellent configuration manager. It allows you to configure your network easily and get the most out of it.
What do you like most about Cisco DNA Center?
The most valuable feature of the solution stems from the fact that it gives some kind of ease in operations, especially since our company is moving from CLI to GUI-based configuration.
What is your experience regarding pricing and costs for Cisco DNA Center?
After evaluating other solutions, we will provide feedback.
What needs improvement with Cisco DNA Center?
The deployment of Cisco DNA Center was complex due to the fact that on the data center side, we have a Juniper infrastructure, which created some complexity, though not significant. The deployment ...
 

Also Known As

BMC TrueSight Automation for Networks, TrueSight Automation for Networks, TrueSight Network Automation, BladeLogic Network Automation
DNA Center
 

Overview

 

Sample Customers

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Find out what your peers are saying about BMC TrueSight Automation for Networks vs. Cisco DNA Center and other solutions. Updated: April 2026.
893,438 professionals have used our research since 2012.