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BMC TrueSight Automation for Networks vs Perforce Puppet comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
3rd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
384
Ranking in other categories
Remote Access (3rd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Automation fo...
Ranking in Configuration Management
23rd
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
Network Automation (11th)
Perforce Puppet
Ranking in Configuration Management
13th
Average Rating
8.2
Reviews Sentiment
5.4
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 4.2%, down from 9.0% compared to the previous year. The mindshare of BMC TrueSight Automation for Networks is 2.5%, up from 0.5% compared to the previous year. The mindshare of Perforce Puppet is 4.0%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune4.2%
Perforce Puppet4.0%
BMC TrueSight Automation for Networks2.5%
Other89.3%
Configuration Management
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
SiddharthSinha - PeerSpot reviewer
Chief Executive Officer at Kinsfolk Technology Private Limited
Beneficial compliance management, easy backup configuration, and supports multiple devices
My advice to others is the user should be familiar with the network that the solution that is going to be used. This is a network management tool, and the network engineers or the users of the tool much know how to manage it. The right privilege management should be done because you have to be careful that there are not any accidental changes to the network. Depending upon the roles and responsibilities, the correct access should be given which is very important. I rate BMC TrueSight Network Automation a nine out of ten.
MS
Unix Consultant at ExxonMobil
Have managed configurations efficiently with an adaptable tool
I am using Perforce Puppet in the IT industry. I have experience with configuration management tools, specifically Perforce Puppet. I am a user of Perforce Puppet. I have used modular architecture to customize and integrate with my current IT environment. It is flexible and able to address my specific needs. I have worked with event-driven automation, and it helps to identify potential issues when someone manually changes any configuration on the server. Perforce Puppet reinforces the intended configuration that we have set earlier. I recommend Perforce Puppet as it's a good tool for all kinds of business and easy to use. It takes less than three months to learn how to use Perforce Puppet. On a scale of one to ten, I rate Perforce Puppet an eight.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Everything has worked better since we started using Intune."
"I have seen approximately a sixty to seventy percent improvement in efficiency and time savings since using Microsoft Intune."
"The product helps organizations have a model or place to allow users to access the corporate resources from any device that the user wants and in a highly secured way."
"Microsoft Intune policies, remote wipe, and using corporate and private profiles are valuable features, but MFA is the most valuable feature as it ensures that the end user is authentic."
"The stability of Microsoft Intune is ten out of ten."
"My favorite feature of Microsoft Intune is the dashboard; the dashboard is very simple and user-friendly, and any person, even without prior knowledge, can understand it easily by seeing the interface dashboard."
"Microsoft Intune is cost-effective, providing ROI through the time saved for support teams and people working with computers."
"I like that it's very good and very simple. I found that we just needed to have a proper subscription for an Intune tenant, and from the subscription, if we have the right role assigned, like the global admin role or the owner role, we can use Microsoft cloud resources. With the help of that, we can do many things like setting up Microsoft Intune in the cloud to create our virtual machines. All these can be done, and the steps are very simple. I really liked it. I like features like Windows Auto-Enrollment. I like it very much because whenever you supply it to the end-user, it will be ready to use immediately. The end-user only needs to provide the user credentials, and then they are good to go. I also really like Cloud PC, which was recently launched on Azure."
"It has absolutely helped our organization to use skilled personnel for more productive tasks because now we have the data that people need so that they can do their jobs better and more efficiently."
"The network security of BMC TrueSight Network Automation has been the best feature."
"In summary, this is a good tool that does what we want at the moment, and it has had a very positive impact on our business."
"We use it to back up configurations so the configuration management is valuable for us."
"It allows us to make sure, for instance, that all of our telnet, FTP, and SSH are sourced from a certain IP address which is part of our standards and part of best practices."
"Simplest application for network automation with all the automation features."
"BMC TrueSight Network Automation is used for entire network management, automation, backups, pushing configurations for multiple devices, compliance, and secure access of the network devices."
"The log audit and historical configurations are the most valuable feature."
"Return on the IaaS project was breaking even in the same year with deployment of 500 VM servers with a 3-tier app stack, and annual ROI from savings thereafter was to the tune of 60-80%."
"The organization of the overall product in terms of usage is very good."
"Puppet Enterprise has good functionalities."
"The most valuable features are the agent, high load balancing, and overall robustness and features."
"The valuable features I found are installing packages remotely and pushing files from a centralized server, and we can also create users and monitor services remotely."
"The agent-based feature helps me by being stable."
"The versatility is great."
"Anything that we manage through Puppet always runs perfectly."
 

Cons

"I cannot think of any particular features which I consider to be most valuable."
"An area for improvement is the absence of seamless integration, particularly with external dashboards."
"Some enrollment features could be improved."
"They should make it easier to order it, however, that's generally true for everything from Microsoft."
"I am not involved in the day-to-day with Intune, but we have gone with a different product for updating mobile device software. We do not integrate many of our mobile devices that are not Microsoft-based devices, such as Dell laptops, with Intune."
"The solution needs to improve reporting. Sometimes, it shows double or triple entries of the same thing, which affects the count's accuracy. Also, some applications onboarded in Microsoft Intune do not get updated. When we look for solutions online, there is often no clear answer."
"The reporting could be improved, as it's pretty poor compared to other products of this type."
"The security features should be improved."
"We've been working with BMC support in various ways such as to allow for the high-availability components to the TSIMs to work together. There have been issues there. We've seen randomness in how other pieces of the software work. Integration with the Presentation Server and the TSIMs has been a challenge. The ports that are required for HA to be utilized were not clearly documented anywhere. In fact, they still aren't documented online anywhere, even though we managed to pull it out of some of their support people."
"The product should be expanded to include more hardware, beyond Cisco and Juniper devices."
"It is tedious to scale the solution."
"BMC TrueSight Network Automation can improve by having a better UI. The overall quality of the UI could be better."
"I believe there could be new features in terms of the latest technology."
"I would like to see more device supported features, mostly on the new brands and models coming in. For any new version or model, it should be supported by the tool, especially the newest versions. For example, the newest devices, like Aruba Wireless, and routers need support from the tool."
"They should add more automation policies for different vendors devices like Ruckus Wireless."
"They need to have a single sign-on."
"Puppet Enterprise should improve the general extensibility for places where they can't install it."
"Regarding the cost, I find it expensive, always."
"Puppet has a steep learning curve so you need to spend some time before you can use Puppet daily."
"At the beginning the initial setup was kind of complex."
"The compliance side needs work. Puppet doesn't have much in terms of dealing with compliance."
"There's a lot of scope for enhancement on the DevSecOps side. They should definitely include features for compliance, for both the Linux and Windows side of the devices, as well as for network devices. Compliance is something they need to work on."
"The solution has really complex code, you have to understand the Ruby language. However, once you know the code then you can move ahead without any problems."
"We would like Puppet to add more integration for applications."
 

Pricing and Cost Advice

"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."
"The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
"With one user base license, we can use Intune for up to five devices. However, with Soti MobiControl, each license is tied to a single device, meaning one license is dedicated to one device only."
"Microsoft Intune is reasonably priced for large organizations that already have Microsoft Enterprise licenses, but it is less affordable for smaller businesses."
"Microsoft Intune has been incorporated into our Microsoft E5 licenses."
"It's affordable for the protection it gives. There are no additional costs."
"Intune's pricing is competitive. For example, the license of Blackberry's Enterprise Mobility Suite was costly, but Intune is affordable. It is included as an additional feature when you buy security enhancements for your organization. For example, let's say I have fifty users in my organization and all of them are using Microsoft cloud services, like Teams, Office 365, and OneDrive."
"The Intune license model is costly."
"The solution is worth the price."
"There's a fee for the licenses themselves, per contract, and then we have a yearly licensing fee that's many thousands of dollars. But that's not just for TrueSight, that's also for support for ITSM, Atrium Orchestrator, BBNA, and other BMC tools in the environment."
"The solution is more costly than the other competitors."
"Puppet Enterprise’s pricing is competitive."
"Puppet Enterprise can be an expensive solution for smaller businesses."
"Depending on the size of the organization there is a point when the price of Puppet Enterprise should be lower. However, they provide really good functionality, features, and capabilities."
"The main thing that we noticed when we switched from the enterprise version to the community version was the difference in cost — the infrastructure is pretty expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
10%
Computer Software Company
7%
Comms Service Provider
14%
Financial Services Firm
13%
Outsourcing Company
13%
Construction Company
12%
Financial Services Firm
15%
Comms Service Provider
12%
Outsourcing Company
11%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business195
Midsize Enterprise64
Large Enterprise190
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise5
Large Enterprise6
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise5
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
Ask a question
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What is your experience regarding pricing and costs for Puppet Enterprise?
Regarding the cost, I find it expensive, always. I don't know how much the license would cost per year or per user ap...
What needs improvement with Puppet Enterprise?
I don't know what could be improved in Perforce Puppet to make this tool better for the next release. I can't think o...
What is your primary use case for Puppet Enterprise?
My main use case for Perforce Puppet is for configuration management.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
BMC TrueSight Automation for Networks, TrueSight Automation for Networks, TrueSight Network Automation, BladeLogic Network Automation
Puppet
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
SAP
Los Alamos National Laboratory, GitHub, IP Commerce, Cedexis, Spiceworks, Server Density, Swisstopo, Chockstone, Constant Contact, NICS, Citrix
Find out what your peers are saying about BMC TrueSight Automation for Networks vs. Perforce Puppet and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.