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BMC TrueSight Operations Management vs Nagios XI comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight Operations Ma...
Ranking in IT Infrastructure Monitoring
30th
Ranking in Cloud Monitoring Software
23rd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (26th), Event Monitoring (3rd), AIOps (13th)
Nagios XI
Ranking in IT Infrastructure Monitoring
23rd
Ranking in Cloud Monitoring Software
21st
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
58
Ranking in other categories
Network Monitoring Software (17th), Server Monitoring (10th)
 

Mindshare comparison

As of August 2025, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight Operations Management is 0.8%, down from 1.2% compared to the previous year. The mindshare of Nagios XI is 3.6%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Ayobanji Iluyomade - PeerSpot reviewer
The solution is stable and can be used for monitoring and managing events, but it does not provide application or service monitoring features
We are moving from basic monitoring to AIOps, where we can do things like self-healing. We also want to create dashboards for IT and business users to show the status of their services. We have done a couple of demos. I recommend the solution to others. Overall, I rate the product a seven out of ten.
Amir  Said - PeerSpot reviewer
Effective alerting enhances network monitoring experience with an easy setup
We love Nagios XI due to the fact that JPS Web is very useful. JPS monitors the modem and performs switching, monitoring the computer, and performing switching. We implement some applications and traffic monitoring. The alerting system is very effective. For instance, if we have an alarm on some RAM storage if the traffic is cut or dropped.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools"
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
"The most valuable features of the solution are alert management, alert generation, and event management."
"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"You want to monitor a specific metric that nobody else has? You can do it even with the most basic of scripting skills, and you can always share it with the vast community of Nagios Exchange."
"Nagios XI is a simple monitoring tool with performance management."
"The solution is pretty stable."
"Nagios allows us to configure any device so that we can send pager alerts when people don't have access to emails. It also allows us to schedule downtime and maintenance."
"The features I've found the most useful are the plug-ins, the fact that you can connect almost everything to it. That's very useful."
"Nagios XI is easy to install, which sets it apart from other open-source solutions I've tried."
"The most useful aspect of this solution is the ability to customize it for the client agent."
"Since this is an open source technology, if we are capable of writing the plugins in any scripting language, this product allows us to monitor anything we want."
 

Cons

"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"The product must provide more AI capabilities."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"The product must provide application or service monitoring features."
"The pricing could be better."
"BMC TrueSight Operations Management could improve the reporting."
"BMC's online documentation is often incorrect or incomplete."
"I would like to see support for notification via SMS."
"We'd like to see more integration capabilities."
"They need more documentation for the plugins."
"The reporting part should be made simpler. While we can obtain all the reports we need, we always have to create work-arounds to get them."
"From an alerting point of view, some graphics and metrics don't work properly with Nagios XI as they do with Checkmk."
"The tool's AI model needs to be fixed."
"The user interface needs improvement."
"It can be quite difficult to know which drivers and agents to use when setting up."
 

Pricing and Cost Advice

"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
"The cost depends on the usage."
"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
"Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
"We are using the free version of this solution."
"It is good to contact experts for advice about what is the best solution for your specific infrastructure and enterprise."
"For our country in North Africa, it's expensive and we could purchase another solution for that price. But it's a reasonable price if we're speaking in international terms."
"Nagios Core does not have any payment, but Nagios XI requires payment for the license."
"Licensing costs are reasonable."
"For the cost of the commercial product and support, and taking into account the open source characteristics of it, I believe it is difficult to a better value."
"You can grow into the higher-priced scale as they learn how to utilize the features for Nagios XI."
"Nagios XI is open source."
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
25%
Computer Software Company
13%
Retailer
6%
Government
5%
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
What do you like most about Nagios XI?
It is an open-source platform with valuable features for performance and stability.
What is your experience regarding pricing and costs for Nagios XI?
The pricing for the Nagios XI product is good and better than other solutions. I would give it a four or five.
What needs improvement with Nagios XI?
The user interface needs improvement. Many tools have poor user interfaces, making them hard to manage and navigate.
 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Nagios has over one million users globally, including AOL, DHL, McAfee, MCI, MTV, Yahoo!, Universal, Toshiba, Sony, Siemens, and JPMorgan Chase.
Find out what your peers are saying about BMC TrueSight Operations Management vs. Nagios XI and other solutions. Updated: August 2025.
865,295 professionals have used our research since 2012.