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BMC TrueSight Pulse [EOL] vs Splunk Observability Cloud comparison

BMC and Splunk are both solutions in the Application Performance Monitoring (APM) and Observability category. Additionally, 94% of Splunk users are willing to recommend the solution.
Splunk Observability Cloud
Read 78 Splunk Observability Cloud reviews
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94% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 21, 2025

Splunk Observability Cloud and BMC TrueSight Pulse [EOL] compete in the monitoring and observability market. Splunk Observability Cloud appears to have an advantage due to its simplicity in setup and superior customer service, whereas BMC TrueSight Pulse [EOL] is noted for its robust features appealing to those who value feature depth.

Features: Splunk Observability Cloud offers real-time monitoring, integrated dashboards, and advanced analytics for a seamless experience. BMC TrueSight Pulse [EOL] is distinguished by its in-depth monitoring capabilities and customizable features, catering to specialized needs. Splunk provides an all-in-one integrated solution, while BMC focuses on users seeking specialized functionalities.

Ease of Deployment and Customer Service: Splunk Observability Cloud is recognized for its straightforward cloud-based deployment and superior customer support, offering smooth onboarding and ongoing assistance. BMC TrueSight Pulse [EOL] demands more implementation efforts yet provides extensive support options for complex deployments. Splunk’s ease of use and customer support generally lead to quicker setup and resolution compared to BMC.

Pricing and ROI: Splunk Observability Cloud is associated with higher upfront costs, but its returns are justified through enhanced operational efficiencies and time-saving capabilities. BMC TrueSight Pulse [EOL] offers competitive pricing, with lower initial investments appealing to budget-conscious buyers. The operational advantages gained from Splunk's comprehensive offering often provide a better long-term ROI, offsetting its initial cost with improved efficiency and monitoring capabilities.

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Buyer's Guide
Application Performance Monitoring (APM) and Observability
January 2026
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight Pulse [EOL]
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Splunk Observability Cloud
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
78
Ranking in other categories
Application Performance Monitoring (APM) and Observability (7th), Network Monitoring Software (7th), IT Infrastructure Monitoring (7th), Cloud Monitoring Software (6th), Container Management (6th), Digital Experience Monitoring (DEM) (2nd)
 

Featured Reviews

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Taiwo Ige - PeerSpot reviewer
Taiwo Ige
IT Operations Engineer at ABC Supply Co. Inc.
Alerting improves incident response across teams and enables faster awareness before customer impact
Splunk Observability Cloud could be improved in terms of integrations with more technical add-ons, such as Zoom. Although they have one with Zoom, it's not available in the cloud, so having that feature would be beneficial. Essentially, Splunk should continue expanding to create easier ways to ingest logs from different products. The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders. However, there are aspects that could be improved, such as linking dashboards to one another. While IT leaders may not drill down, it's crucial to create levels of dashboards for technical users to find root causes, making it effective for stakeholders.
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Computer Software Company
10%
Manufacturing Company
9%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise10
Large Enterprise50
 

Questions from the Community

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What do you like most about SignalFx?
The most valuable feature is dashboard creation.
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What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
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What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
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Product Reports

Buyer's Guide
Application Performance Monitoring (APM) and Observability
January 2026
BMC TrueSight Pulse [EOL] reportDownload BMC TrueSight Pulse [EOL] product report
Buyer's Guide
Splunk Observability Cloud
January 2026
Splunk Observability Cloud reportDownload Splunk Observability Cloud product report
 

Also Known As

BMC Boundary, TrueSight Pulse
Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
 

Overview

TrueSight Pulse responds to fluid IT demands with SaaS-based monitoring for real-time visibility into web-scale application metrics helping DevOps teams detect and diagnose problems fast.
BMC

Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.

Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.

What are the key features?
  • Log Searching: Efficiently search and analyze logs from various sources.
  • Data Integration: Seamlessly integrate with multiple environments.
  • Dashboard Customization: Tailor dashboards to specific monitoring needs.
  • Monitoring Capabilities: Provides comprehensive insights into application performance.
  • Security Features: Analyze and address security threats across systems.
  • Visualization Tools: Enhance data analysis and system performance optimization.
Why consider this for ROI?
  • Comprehensive Visibility: Gain complete insights into IT infrastructure.
  • Performance Optimization: Improve overall system performance and efficiency.
  • Rapid Deployment: Quick setup to meet organization demands swiftly.
  • Enhanced Security: Strengthen security measures through detailed analytics.

In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.

Splunk
 

Sample Customers

BeenVerified CraftJack Expedia InterviewStream Jive Rackspace SriptRock
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Buyer's Guide
Application Performance Monitoring (APM) and Observability
January 2026
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