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BMC TrueSight vs Goliath Performance Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight
Ranking in IT Infrastructure Monitoring
30th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Application Performance Monitoring (APM) and Observability (27th), Event Monitoring (8th), Cloud Monitoring Software (25th), AIOps (14th)
Goliath Performance Monitor
Ranking in IT Infrastructure Monitoring
69th
Average Rating
7.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight is 1.4%, up from 0.8% compared to the previous year. The mindshare of Goliath Performance Monitor is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
BMC TrueSight1.4%
Goliath Performance Monitor0.5%
Other98.1%
IT Infrastructure Monitoring
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…
networke29316 - PeerSpot reviewer
Senior Systems Engineer at a energy/utilities company with 201-500 employees
Monitors well with Citrix, stable, and the support is very responsive
It looks like it is easy to scale, but I don't know how far it can go out. We are only a 300, or 400 person company. We are not terribly large. It looks like it should be able to scale up until 10,000 at least. There are two users in the company who use this solution, I use it, and the helpdesk.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."
"BMC TrueSight Operations Management is easily scalable."
"Having a good monitoring implementation has made a world of difference to our operations teams."
"It is breadth. It covers so many different technologies which can roll up into a single console."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"The most beneficial part of the product in terms of IT monitoring revolves around the areas involving automation, and it also serves as an end-to-end event management and incident management tool."
"The BMC TrueSight platform wins probably 80 percent of the time if you look feature by feature."
"I like the deep-dive detail and end-user metrics data."
"I like that it not only has the ability to monitor but that it can do a lot of specific Citrix monitoring."
"In conclusion, I think Goliath Performance Monitor is a true winner."
"I think Goliath offers a very good tool to do simulated Citrix logons with actual user accounts and that the reports are useful to monitor and debug a session."
"Offers a diversity of features."
"I would definitely give them high praise for what they do, and for being a special niche product."
"My overall conclusion is that it is a valuable product for simulating Citrix logons because it does it with minimal effort and with a real user account."
"I like that the solution offers a diversity of things; it can give you resource monitoring, it can be integrated to detect an application crash, to capture syslog, things like that, and I like the diversity of the dashboard."
 

Cons

"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"Reporting would be an area for improvement in TrueSight."
"More modules for less popular applications and better documentation."
"The L1 and L2 support team need improvement in terms of product knowledge, but most of the time, they're always available and always trying to help us out."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"The solution could improve its price."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"The product must provide application or service monitoring features."
"However, its GUI can use a little help. The navigation is not the most straightforward like many other monitoring tools."
"I would love to be able to tell what ISP the user is coming from."
"The setup is a bit complex."
"Hardware requirements of the management server are kind of steep, 4cpu is quite a number."
"With Goliath IT Monitors, the processing speed is very slow."
"Issues with generating reports; consistency is not there."
 

Pricing and Cost Advice

"Other products are more expensive than BMC TrueSight."
"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
"The cost depends on the usage."
"Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
"It is a relatively inexpensive solution."
"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
"The price seems reasonable."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Construction Company
9%
Outsourcing Company
8%
Computer Software Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise6
Large Enterprise24
No data available
 

Questions from the Community

What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
What is your primary use case for BMC TrueSight Operations Management?
I work with BMC TrueSight and have been using it for eight-plus years.
Ask a question
Earn 20 points
 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Walmart, Facebook, Xerox, UHS, ADP, Wyndham Worldwide
Find out what your peers are saying about BMC TrueSight vs. Goliath Performance Monitor and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.