No more typing reviews! Try our Samantha, our new voice AI agent.

BMC TrueSight vs Goliath Performance Monitor comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight
Ranking in IT Infrastructure Monitoring
24th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Application Performance Monitoring (APM) and Observability (30th), Event Monitoring (7th), Cloud Monitoring Software (26th), AIOps (16th)
Goliath Performance Monitor
Ranking in IT Infrastructure Monitoring
72nd
Average Rating
7.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight is 1.8%, up from 1.2% compared to the previous year. The mindshare of Goliath Performance Monitor is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
BMC TrueSight1.8%
Goliath Performance Monitor0.5%
Other97.7%
IT Infrastructure Monitoring
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…
networke29316 - PeerSpot reviewer
Senior Systems Engineer at a energy/utilities company with 201-500 employees
Monitors well with Citrix, stable, and the support is very responsive
It looks like it is easy to scale, but I don't know how far it can go out. We are only a 300, or 400 person company. We are not terribly large. It looks like it should be able to scale up until 10,000 at least. There are two users in the company who use this solution, I use it, and the helpdesk.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the event management part."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"The very fact that we've been on it for ten years is a testament, as we continue to make the investment and pay the renewal because the return has been fantastic."
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"It's a really good tool and most of the issues we've got, they've either fixed or they're fixing to fix."
"I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good."
"It is a scalable solution."
"It is a very stable product."
"I would definitely give them high praise for what they do, and for being a special niche product."
"In conclusion, I think Goliath Performance Monitor is a true winner."
"I like that the solution offers a diversity of things; it can give you resource monitoring, it can be integrated to detect an application crash, to capture syslog, things like that, and I like the diversity of the dashboard."
"Offers a diversity of features."
"My overall conclusion is that it is a valuable product for simulating Citrix logons because it does it with minimal effort and with a real user account."
"I think Goliath offers a very good tool to do simulated Citrix logons with actual user accounts and that the reports are useful to monitor and debug a session."
"I like that it not only has the ability to monitor but that it can do a lot of specific Citrix monitoring."
 

Cons

"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"The SLA reports that we get on TrueSight today are unfortunately worthless."
"The solution is based on endpoints and knowledge models which can get costly. Pricing is a little bit high so I rate it a six out of ten."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"On Windows we went to application HA and, quite honestly, it was terrible."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"It's a far more complex technology than I perceived at the beginning to deploy."
"The dashboards are not good. We have a limited dashboard, and if we want better dashboards, we need to use other solutions like Grafana because the TrueSight dashboards are not good."
"Hardware requirements of the management server are kind of steep, 4cpu is quite a number."
"The setup is a bit complex."
"Issues with generating reports; consistency is not there."
"With Goliath IT Monitors, the processing speed is very slow."
"I would love to be able to tell what ISP the user is coming from."
"However, its GUI can use a little help. The navigation is not the most straightforward like many other monitoring tools."
 

Pricing and Cost Advice

"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
"It is a relatively inexpensive solution."
"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."
"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
"They have changed the licensing fees."
"Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
"The price seems reasonable."
report
Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
920,929 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
22%
Outsourcing Company
11%
Construction Company
10%
Comms Service Provider
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise6
Large Enterprise24
No data available
 

Questions from the Community

What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
What is your primary use case for BMC TrueSight Operations Management?
I work with BMC TrueSight and have been using it for eight-plus years.
Ask a question
Earn 20 points
 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Walmart, Facebook, Xerox, UHS, ADP, Wyndham Worldwide
Find out what your peers are saying about BMC TrueSight vs. Goliath Performance Monitor and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.