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BMC TrueSight vs Goliath Performance Monitor comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight
Ranking in IT Infrastructure Monitoring
24th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Application Performance Monitoring (APM) and Observability (31st), Event Monitoring (7th), Cloud Monitoring Software (25th), AIOps (13th)
Goliath Performance Monitor
Ranking in IT Infrastructure Monitoring
72nd
Average Rating
7.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight is 1.6%, up from 1.0% compared to the previous year. The mindshare of Goliath Performance Monitor is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
BMC TrueSight1.6%
Goliath Performance Monitor0.5%
Other97.9%
IT Infrastructure Monitoring
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…
networke29316 - PeerSpot reviewer
Senior Systems Engineer at a energy/utilities company with 201-500 employees
Monitors well with Citrix, stable, and the support is very responsive
It looks like it is easy to scale, but I don't know how far it can go out. We are only a 300, or 400 person company. We are not terribly large. It looks like it should be able to scale up until 10,000 at least. There are two users in the company who use this solution, I use it, and the helpdesk.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market."
"We can verify uptimes as another source of keeping devices in compliance."
"BMC TrueSight Operations Management can be used to monitor anything on-premises, including the server, applications, log monitoring, event IT monitoring, and process monitoring."
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"TrueSight Operations Manager is a combination of different components (applications) like Presentation Server, Impact Manager, and AppVisibility Manager and IT's Data Analytics, but it provides a seamless integration and a holistic view with Application and Infrastructure Health views."
"Automated root cause analysis and predictive capabilities are powerful features that assist in resource utilization and capacity planning."
"The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances."
"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"My overall conclusion is that it is a valuable product for simulating Citrix logons because it does it with minimal effort and with a real user account."
"I think Goliath offers a very good tool to do simulated Citrix logons with actual user accounts and that the reports are useful to monitor and debug a session."
"I like that it not only has the ability to monitor but that it can do a lot of specific Citrix monitoring."
"In conclusion, I think Goliath Performance Monitor is a true winner."
"Offers a diversity of features."
"I like that the solution offers a diversity of things; it can give you resource monitoring, it can be integrated to detect an application crash, to capture syslog, things like that, and I like the diversity of the dashboard."
"I would definitely give them high praise for what they do, and for being a special niche product."
 

Cons

"Pricing is very high."
"The solution could improve its price."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"Deployment requires lots of resources (servers). It has too many consoles."
"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"Reporting would be an area for improvement in TrueSight."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"Issues with generating reports; consistency is not there."
"With Goliath IT Monitors, the processing speed is very slow."
"The setup is a bit complex."
"Hardware requirements of the management server are kind of steep, 4cpu is quite a number."
"I would love to be able to tell what ISP the user is coming from."
"However, its GUI can use a little help. The navigation is not the most straightforward like many other monitoring tools."
 

Pricing and Cost Advice

"We did a five-year, multimillion dollar deal."
"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."
"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
"It is a relatively inexpensive solution."
"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."
"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
"The price seems reasonable."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Construction Company
11%
Outsourcing Company
10%
Comms Service Provider
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise6
Large Enterprise24
No data available
 

Questions from the Community

What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
What is your primary use case for BMC TrueSight Operations Management?
I work with BMC TrueSight and have been using it for eight-plus years.
Ask a question
Earn 20 points
 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Walmart, Facebook, Xerox, UHS, ADP, Wyndham Worldwide
Find out what your peers are saying about BMC TrueSight vs. Goliath Performance Monitor and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.