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BMC TrueSight vs Grafana Enterprise Stack comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight
Ranking in IT Infrastructure Monitoring
31st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Application Performance Monitoring (APM) and Observability (28th), Event Monitoring (8th), Cloud Monitoring Software (25th), AIOps (11th)
Grafana Enterprise Stack
Ranking in IT Infrastructure Monitoring
13th
Average Rating
8.4
Reviews Sentiment
6.1
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight is 1.1%, up from 0.8% compared to the previous year. The mindshare of Grafana Enterprise Stack is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Grafana Enterprise Stack1.1%
BMC TrueSight1.1%
Other97.8%
IT Infrastructure Monitoring
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…
RM
Test Lead at Calpine Group
Efficient monitoring and alerting enhance operational insights
With Grafana Enterprise Stack, we can identify issues that New Relic cannot help with. While New Relic requires purchase and supports frontend and backend components, Grafana Enterprise Stack helps identify where issues are occurring. When we need to deep dive into issues, we use New Relic to trace transactions and determine where maximum impact occurs, whether in core size, DB side, or frontend components that slow performance. We first evaluate with Grafana Enterprise Stack, then move to New Relic if we identify performance degradation, such as DB queries taking too much time. Grafana Enterprise Stack responds to queries within 6 to 12 hours. They contact users through email immediately when available. Similarly, New Relic follows the same pattern, responding immediately when requests are raised and resolving issues promptly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."
"It is very helpful to be able to apply rule-based routing to alerts."
"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"The dashboards are pretty good."
"The most valuable features of Grafana for data visualization are its ability to create intuitive dashboards and its wide range of visualization options like graphs, charts, and tables."
"It is truly reliable."
"Grafana has enough features around dashboard management. It's got enough plugins to create your dashboards."
"Grafana Enterprise Stack is a powerful open-source platform with robust capabilities in data visualizations, dashboard creations, and alerting."
"Compared to other packages, Grafana Enterprise Stack is user-friendly and easy to configure quickly."
"Our productivity has improved with its use."
"The ability to graph actual, live, or on-the-fly activity is valuable; it is an added value to work with Grafana Enterprise Stack and to display results or logs, which are huge in nature, in graphical characters."
 

Cons

"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."
"There are some complexities with deployment that could be improved in BMC TrueSight."
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"It would be better if the initial setup and deployment were more straightforward."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"The solution could improve its price."
"The tool needs to show only fewer updates."
"If Grafana Enterprise Stack could display transaction queries in dashboard format similar to New Relic, it would provide more options and capabilities for users."
"Grafana Enterprise Stack is complex and not easy or simple."
"I have encountered occasional issues with false inputs or incorrect data in Grafana."
"The solution should include integration with Power BI."
"In terms of what Grafana provides, it just provides the charting tools. Everything else is third-party."
"They could use more small tutorials to explain a bit about how Grafana works."
"Integrating AI capabilities for automated self-healing and reduced manual interventions would be valuable."
 

Pricing and Cost Advice

"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."
"Other products are more expensive than BMC TrueSight."
"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
"Pricing is very high."
"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
"The cost depends on the usage."
"The solution is based on endpoints and knowledge models which can be costly."
"The tool is moderately expensive."
"I use the tool's free license."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
9%
Outsourcing Company
8%
Government
6%
Energy/Utilities Company
20%
Financial Services Firm
14%
Manufacturing Company
10%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise6
Large Enterprise24
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
What do you like most about Grafana Enterprise Stack?
The tool's most valuable feature is real-time monitoring. It helps in securing the application or the node by allowing us to monitor and manage resource consumption during peak times. For instance,...
What needs improvement with Grafana Enterprise Stack?
I am trying to think about its advanced alerting features; we do not use it too much for that. We do get it to report through to our help desk system and if a threshold gets broken, then a ticket i...
What is your primary use case for Grafana Enterprise Stack?
I have switched to a different suite, focusing on customer edge solutions that are mostly Fortinet. To manage it, I use Grafana Enterprise Stack and a whole bunch of tools that we wrote ourselves. ...
 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
1. Uber 2. PayPal 3. eBay 4. Sony 5. Red Hat 6. IBM 7. Cisco 8. Adobe 9. Expedia 10. Booking.com 11. Airbnb 12. LinkedIn 13. Twitter 14. Netflix 15. Spotify 16. Pinterest 17. Slack 18. GitLab 19. Docker 20. Atlassian 21. Salesforce 22. Microsoft 23. Google 24. Amazon 25. Facebook 26. Apple 27. Intel 28. Oracle 29. SAP 30. VMware 31. HP 32. Dell
Find out what your peers are saying about BMC TrueSight vs. Grafana Enterprise Stack and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.