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BMC TrueSight vs Grafana Enterprise Stack comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight
Ranking in IT Infrastructure Monitoring
24th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Application Performance Monitoring (APM) and Observability (31st), Event Monitoring (7th), Cloud Monitoring Software (25th), AIOps (13th)
Grafana Enterprise Stack
Ranking in IT Infrastructure Monitoring
19th
Average Rating
8.4
Reviews Sentiment
6.1
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight is 1.6%, up from 1.0% compared to the previous year. The mindshare of Grafana Enterprise Stack is 0.8%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Grafana Enterprise Stack0.8%
BMC TrueSight1.6%
Other97.6%
IT Infrastructure Monitoring
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…
RM
Test Lead at Calpine Group
Efficient monitoring and alerting enhance operational insights
With Grafana Enterprise Stack, we can identify issues that New Relic cannot help with. While New Relic requires purchase and supports frontend and backend components, Grafana Enterprise Stack helps identify where issues are occurring. When we need to deep dive into issues, we use New Relic to trace transactions and determine where maximum impact occurs, whether in core size, DB side, or frontend components that slow performance. We first evaluate with Grafana Enterprise Stack, then move to New Relic if we identify performance degradation, such as DB queries taking too much time. Grafana Enterprise Stack responds to queries within 6 to 12 hours. They contact users through email immediately when available. Similarly, New Relic follows the same pattern, responding immediately when requests are raised and resolving issues promptly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market."
"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."
"Allows reliable access to server hardware info, uptime statuses, current patching, and much more."
"The visibility of the environment that the solutions provide is great."
"The ability to fulfill the role as a manager of managers is fantastic."
"BMC products are very good."
"The BMC TrueSight platform wins probably 80 percent of the time if you look feature by feature."
"The most valuable features of Grafana for data visualization are its ability to create intuitive dashboards and its wide range of visualization options like graphs, charts, and tables."
"Grafana has enough features around dashboard management. It's got enough plugins to create your dashboards."
"The ability to graph actual, live, or on-the-fly activity is valuable; it is an added value to work with Grafana Enterprise Stack and to display results or logs, which are huge in nature, in graphical characters."
"The most valuable feature of Grafana Enterprise Stack is the dashboards."
"The tool's most valuable feature is real-time monitoring. It helps in securing the application or the node by allowing us to monitor and manage resource consumption during peak times. For instance, from 10 AM to 2 PM, we may experience high memory utilization. It helps us to solve these issues."
"It is truly reliable."
"The most valuable features for us are dashboards; we can dashboard anything that we can think of, we can dashboard and measure."
"Our productivity has improved with its use."
 

Cons

"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"The product must provide application or service monitoring features."
"Reporting would be an area for improvement in TrueSight."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"BMC's online documentation is often incorrect or incomplete."
"I believe there are some areas for improvement in the product. Something that could be better is the time series functionality."
"If Grafana Enterprise Stack could display transaction queries in dashboard format similar to New Relic, it would provide more options and capabilities for users."
"The layout is good, but I think it needs some enhancement based on my experience."
"The solution should include integration with Power BI."
"The connection between metrics, logs, and traces could be improved."
"Grafana Enterprise Stack is complex and not easy or simple."
"The connection between metrics, logs, and traces could be improved. Currently, one needs to ingest labels and timestamps for them to be connected, however, drilling down sometimes takes time."
"Integrating AI capabilities for automated self-healing and reduced manual interventions would be valuable."
 

Pricing and Cost Advice

"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
"The solution is based on endpoints and knowledge models which can be costly."
"Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
"The cost depends on the usage."
"I use the tool's free license."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Construction Company
11%
Outsourcing Company
10%
Comms Service Provider
8%
Energy/Utilities Company
17%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise6
Large Enterprise24
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
What is your primary use case for BMC TrueSight Operations Management?
I work with BMC TrueSight and have been using it for eight-plus years.
What needs improvement with Grafana Enterprise Stack?
I am trying to think about its advanced alerting features; we do not use it too much for that. We do get it to report through to our help desk system and if a threshold gets broken, then a ticket i...
What is your primary use case for Grafana Enterprise Stack?
I have switched to a different suite, focusing on customer edge solutions that are mostly Fortinet. To manage it, I use Grafana Enterprise Stack and a whole bunch of tools that we wrote ourselves. ...
What advice do you have for others considering Grafana Enterprise Stack?
We use Grafana Enterprise Stack in all of our clients. I rate this product an eight out of ten.
 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
1. Uber 2. PayPal 3. eBay 4. Sony 5. Red Hat 6. IBM 7. Cisco 8. Adobe 9. Expedia 10. Booking.com 11. Airbnb 12. LinkedIn 13. Twitter 14. Netflix 15. Spotify 16. Pinterest 17. Slack 18. GitLab 19. Docker 20. Atlassian 21. Salesforce 22. Microsoft 23. Google 24. Amazon 25. Facebook 26. Apple 27. Intel 28. Oracle 29. SAP 30. VMware 31. HP 32. Dell
Find out what your peers are saying about BMC TrueSight vs. Grafana Enterprise Stack and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.