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Boomi iPaaS vs Tungsten RPA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Boomi iPaaS boosts integration speed and efficiency, reducing costs and resources, delivering rapid returns within months.
Sentiment score
7.7
Tungsten RPA cuts costs by 70%, reduces workforce needs, and boosts efficiency in aviation, government, and migration projects.
We have automated complete order-to-cash processes for multiple customers, saving over 90 million dollars.
Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger
The return is faster since development efforts are minimized, allowing for quicker integration delivery.
CTO at a computer software company with 201-500 employees
I have observed a 100% return on investment, with considerable time saved and clients very happy with the output they received.
Associate at Ltim
One of our customers said that one RPA robot could do three-person jobs, and they were able to reduce their workforce accordingly.
Strategic And Business Performance Manger at a tech services company with 51-200 employees
 

Customer Service

Sentiment score
6.0
Boomi iPaaS support is responsive with varied quality; improvements in bug management and tiered costs are pointed out.
Sentiment score
6.5
Tungsten RPA technical support is prompt and expert, but response times and availability vary based on complexity and contracts.
Seamlessly meeting SLAs and providing excellent responses to challenges and issues related to interface and data connectivity.
GenAI Strategist at Wipro Limited
The tech support is very good, offering immediate responses and chat options.
Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger
We receive service that is more than adequate, even exceptional.
CTO at a computer software company with 201-500 employees
 

Scalability Issues

Sentiment score
7.2
Boomi iPaaS is scalable and adaptable, though some face challenges with complexity, cost, and log management.
Sentiment score
6.9
Tungsten RPA offers scalable, adaptable solutions for all organizations, requiring setup time and structured deployment for success.
The reason we wanted to use our own Kubernetes cluster was to do automatic scaling for utilized resources, allowing us to save.
CTO at a computer software company with 201-500 employees
We have built approximately 1,100 interfaces for one customer, which is a significant achievement.
Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger
 

Stability Issues

Sentiment score
7.2
Boomi iPaaS is generally stable with minor issues, praised for 99.99% availability but some prefer Jitterbit's interface.
Sentiment score
7.7
Tungsten RPA is generally stable and reliable, though legacy integration issues and lack of insights tools present challenges.
 

Room For Improvement

Boomi iPaaS requires enhancements in UI, documentation, support, API management, and offers improvements in pricing, training, and deployment processes.
Tungsten RPA requires better support, documentation, scalability, integration, intuitive interface, expanded browser support, and enhanced community and features.
With proper version control, you could know which version to revert to and test other versions.
CTO at a computer software company with 201-500 employees
I wish Boomi iPaaS had more up-to-date authentication systems such as Microsoft Authenticator and Okta.
Associate at Ltim
The integration landscape has become complex, and having a data strategy with unified data models would make integration easier for any platform, including Boomi.
GenAI Strategist at Wipro Limited
The lack of a developer community in Tungsten RPA is a red flag for us and for customers.
Strategic And Business Performance Manger at a tech services company with 51-200 employees
 

Setup Cost

Boomi iPaaS offers cost-effective integration solutions, but expenses may increase with additional usage and connectors despite competitive pricing.
Tungsten RPA offers subscription pricing with varied costs, competitive yet more expensive than UiPath, plus a 10% annual support fee.
The pricing for Boomi iPaaS is reasonable, costing around $6,000 per year.
Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger
While pricing is relative, compared to others, it is favorable.
CTO at a computer software company with 201-500 employees
My experience with pricing, setup cost, and licensing indicates it is a little bit high but still reasonable.
Associate at Ltim
 

Valuable Features

Boomi iPaaS simplifies integrations with low-code tools, connectors, and automation, enhancing efficiency, scalability, and cost-effectiveness.
Tungsten RPA excels in integration, security, and flexibility with highlights in email preservation, automation, and comprehensive technical support.
It automates the creation and population of a data warehouse, reducing the need to write SQL scripts and procedures.
Innovation & Data Management Enterprise Architect at a government with 1,001-5,000 employees
I can definitely say I see specific positive outcomes after moving to Boomi iPaaS, noting improvements in efficiency, cost savings, and faster project delivery.
Associate at Ltim
The most valuable features of Boomi are the integration capabilities, the Data Hub product, and the UDI integration.
GenAI Strategist at Wipro Limited
If you don't have a computer science background, you can easily use Tungsten RPA because this is a low-code platform and it is easier than other RPA tools.
Strategic And Business Performance Manger at a tech services company with 51-200 employees
 

Categories and Ranking

Boomi iPaaS
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
31
Ranking in other categories
Integration Platform as a Service (iPaaS) (3rd), Business Orchestration and Automation Technologies (18th), AI Observability (21st)
Tungsten RPA
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
Robotic Process Automation (RPA) (10th)
 

Mindshare comparison

While both are Artificial Intelligence (AI) solutions, they serve different purposes. Boomi iPaaS is designed for Integration Platform as a Service (iPaaS) and holds a mindshare of 8.0%, down 9.4% compared to last year.
Tungsten RPA, on the other hand, focuses on Robotic Process Automation (RPA), holds 2.0% mindshare, up 1.7% since last year.
Integration Platform as a Service (iPaaS) Mindshare Distribution
ProductMindshare (%)
Boomi iPaaS8.0%
MuleSoft Anypoint Platform6.7%
Microsoft Azure Logic Apps6.0%
Other79.3%
Integration Platform as a Service (iPaaS)
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Tungsten RPA2.0%
UiPath Platform12.5%
Microsoft Power Automate10.3%
Other75.2%
Robotic Process Automation (RPA)
 

Featured Reviews

SG
Associate at Ltim
Cloud integration has transformed projects and delivers faster, more secure business workflows
In my opinion, the best feature Boomi iPaaS offers is its user interface, which is easy to maintain, has a low cost, and offers low licensing costs, making it very easy to develop any integration. Regarding features, Boomi iPaaS performs best and is more stable. It also has easy support, allowing me to contact the Boomi support vendor team for assistance with atoms, molecules, runtimes, and clusters. Security-wise, it is also more secure, enabling the use of internal OAuth 2.0 tokens and basic authentication for high-level authentication, and I can integrate with third-party services to obtain authentication, with some banking projects in Boomi iPaaS using PayU, Razorpay, and various payment platform authentications. The positive impact of Boomi iPaaS on my organization has been significant, as after adopting it, I received many projects with the help of the Boomi vendor who brought me opportunities for Boomi iPaaS usage. Previously, I used TIBCO, MFT, and WebMethods, which were all very old systems. Boomi iPaaS is cloud-based and continues to update constantly, which has been very useful and led to more business. I can definitely say I see specific positive outcomes after moving to Boomi iPaaS, noting improvements in efficiency, cost savings, and faster project delivery. The connector-based licensing cost is very low compared to other integration tools, and for security purposes, it is helpful. I have observed significant good performance transitioning from old legacy systems to Boomi iPaaS.
Mahmoud Alyabroudi - PeerSpot reviewer
Solutions Architect at DEWA
A n automation solution with OCR and scanner
Tungsten RPA features enhanced desktop automation capabilities, improved Active Directory integration, and upgraded recorder functionality. These updates will be available in the upcoming release. Firstly, The first level of support needs enhancement. When you open a ticket with Tungsten, they inquire about various aspects of the issue. The initial support level should involve conducting a Webex meeting to address and assess the reported issues within the environment directly. This would involve thoroughly checking the issues and logs, among other relevant factors. It may require a minor configuration adjustment that could be resolved promptly during the session. There are several challenges associated with Tungsten RPA. Firstly, there is often a perception issue among employees who may believe that RPA is intended to replace their jobs rather than enhance efficiency. This misconception can hinder the adoption of RPA solutions in the workplace, as employees may resist the implementation of automation technologies. Secondly, there have been challenges related to integrating Tungsten RPA with applications built on Java. Many issues have been addressed and resolved in V11.3, thus improving the compatibility of Tungsten RPA with Java-based applications and major challenges.
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Computer Software Company
9%
Financial Services Firm
8%
Construction Company
7%
Financial Services Firm
13%
Construction Company
8%
Performing Arts
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise4
Large Enterprise16
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise1
Large Enterprise18
 

Questions from the Community

What do you like most about Boomi AtomSphere Integration?
The tool's most valuable features I've found are related to debugging and testing. It makes it easy to track execution, documents, and process history. This functionality is particularly useful for...
What is your experience regarding pricing and costs for Boomi AtomSphere Integration?
The pricing for Boomi iPaaS is reasonable, costing around $6,000 per year. It is affordable even for small customers, like a salon with a couple of branches.
What needs improvement with Boomi AtomSphere Integration?
I think data governance and data catalog are areas that Boomi iPaaS can focus on. Informatica has data catalog and data lineage functionalities, in addition to their ETL capabilities. Boomi iPaaS c...
What is your experience regarding pricing and costs for Kofax RPA?
I am not a user of Tungsten RPA; I sell this product for our company.
What needs improvement with Kofax RPA?
The negative side is that UiPath has a really large community on the RPA side, and Tungsten RPA doesn't have any community for the developer side, which is a red flag for us and for customers.
What is your primary use case for Kofax RPA?
Tungsten RPA reduces manual work, especially in financial services and HR solutions.
 

Also Known As

Boomi
Kofax RPA, Kofax Kapow, Kapow
 

Overview

 

Sample Customers

DocuSign Inc., Innotas, Certent, Renesas Electronics America (REA), Kelly-Moore Paints, Mindjet, City of McKinney, Ritchie Bros. Auctioneers (RBA), Daylight Transport, A10 Networks
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Find out what your peers are saying about Boomi iPaaS vs. Tungsten RPA and other solutions. Updated: July 2023.
885,444 professionals have used our research since 2012.