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Brightcove vs Mux comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Brightcove
Average Rating
7.8
Number of Reviews
6
Ranking in other categories
Live Streaming Platforms (2nd)
Mux
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
OTT Platforms (1st)
 

Mindshare comparison

While both are Electronic Publishing solutions, they serve different purposes. Brightcove is designed for Live Streaming Platforms and holds a mindshare of 10.8%, down 20.6% compared to last year.
Mux, on the other hand, focuses on OTT Platforms, holds 7.7% mindshare, up 7.7% since last year.
Live Streaming Platforms Mindshare Distribution
ProductMindshare (%)
Brightcove10.8%
Ant Media14.1%
Red5 Pro10.4%
Other64.7%
Live Streaming Platforms
OTT Platforms Mindshare Distribution
ProductMindshare (%)
Mux7.7%
Vimeo OTT15.7%
Dacast OTT Platform12.0%
Other64.6%
OTT Platforms
 

Featured Reviews

RS
Lead Engineer Senior Forntend Developer at Adobe
Video reviews have boosted customer trust and now drive higher retention and sales
Brightcove offers some of the best streaming solutions available, integrating very well with mobile and native devices like iOS and Android, and fantastically with the web as well, giving high-quality video streaming with advanced analytics and enterprise-level control. Brightcove's integration with mobile and web supported our team very smoothly. Brightcove integrates with native devices as well as iOS, Android, and web seamlessly. We had a React application where it integrated smoothly, and the team from Brightcove for the initial setup and integration was very helpful, with really good documentation to support integration. Brightcove is highly scalable and performant, with high-quality videos. We can switch to any mode and it gives great customization to the player integration. We could customize the integrated player based on our requirements, including creating chapters, which represents one of the best use cases we have utilized from Brightcove.
Pablo-Medina - PeerSpot reviewer
Full Stack Developer (TypeScript, React, Node, Express, Firebase) at Gammma
Streamline video processing with seamless integration and high-quality encoding
The most valuable features of Mux include the ease of integration and the high-quality video encoding. Using Mux saves a lot of development time. If we were to build our own encoding and all of this, it would have taken probably a year from our development. Mux reduced this by a lot.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If someone is looking for a private space, a safe space to host private videos and limit the users from accessing them outside their domain, then Brightcove is one of the trustworthy tools and can be recommended."
"Brightcove offers some of the best streaming solutions available, integrating very well with mobile and native devices like iOS and Android, and fantastically with the web as well, giving high-quality video streaming with advanced analytics and enterprise-level control."
"With the help of live streaming using Brightcove, it helps us to retain customers and engage new customers."
"Brightcove is undeniably reliable and stable; it is the best of breed, likely in the top one or two platforms available, with reliability that encompasses both technology and personnel."
"As a smaller organization, we were able to deliver a video on demand platform for hundreds of thousands of users with just a few engineers, so it has been very useful in that regard."
"After using Brightcove, I have been quite happy with their video portal and CMS, which is why we have been working with them for quite a while."
"Using Mux saves a lot of development time."
"GorillaMux syntax is very easy and not complex."
"The most valuable features of Mux include the ease of integration and the high-quality video encoding."
 

Cons

"Brightcove, being one of the great tools, was the first premier tool that we used to get the videos hosted on the website, but then there were a lot of downsides to this product."
"Brightcove needs better support for React Native, as the video player that comes with it has native playback for Android and iOS, but we do not want to maintain so many platforms."
"I would suggest for the interface to have more flexibility so that from a UX perspective, it could be improved."
"Brightcove is already an amazing tool; the only consideration is that it is somewhat costly compared to other products, but that is justified because of the features they provide."
"In general, I frequently communicate with their tier one technical support via email or ticketing. This is an area where I feel they could improve because it often takes a while for them to respond, even as a premium customer."
"The biggest concern revolved around locking down pricing."
"It needs to be faster."
"The documentation could be improved, specifically keeping it updated to match what the product is now."
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Top Industries

By visitors reading reviews
Comms Service Provider
19%
Computer Software Company
17%
Wholesaler/Distributor
8%
Outsourcing Company
8%
Wholesaler/Distributor
15%
Construction Company
9%
Performing Arts
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise2
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Brightcove?
They do not want to be the most expensive but do not want to give it away for free either. The more you used it, the cheaper it got per piece.
What needs improvement with Brightcove?
Brightcove could improve by making its pricing clearer. I am not a current user, so I do not want to comment extensively on the user interface, but everyone I have spoken to loves it. It is tough t...
What is your primary use case for Brightcove?
For Brightcove, we use all of their video products, including video storage and management. We performed a huge migration from a legacy, analog, manual platform. It was not even a platform—it was j...
What needs improvement with Mux?
The documentation could be improved, specifically keeping it updated to match what the product is now. Currently, there is a lack of information about customizing the video player.
What is your primary use case for Mux?
The primary use case of Mux is as a middleman to process video. They handle the encoding, storage, and serving of videos. We use their built-in video player which includes analytics. We are current...
What advice do you have for others considering Mux?
I would rate Mux a nine out of ten. I recommend new users to install it and get started as it has a lot of community support that makes it easy to resolve any issues. I would definitely recommend M...
 

Comparisons

 

Overview

 

Sample Customers

Revry, SEEK, TRIBECA
Information Not Available