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Broadcom DX Application Performance Management vs OpenText Business Process Monitoring comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Broadcom DX Application Per...
Ranking in Application Performance Monitoring (APM) and Observability
29th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
162
Ranking in other categories
Container Monitoring (7th)
OpenText Business Process M...
Ranking in Application Performance Monitoring (APM) and Observability
44th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Broadcom DX Application Performance Management is 1.4%, up from 0.6% compared to the previous year. The mindshare of OpenText Business Process Monitoring is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Broadcom DX Application Performance Management1.4%
OpenText Business Process Monitoring0.6%
Other98.0%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

EG
Director of Technical Part at NOS SGPS
Dashboards facilitate prompt alerts but discovery feature needs enhancement
I would recommend Broadcom DX Application Performance Management if a customer doesn't have any existing performance solution. However, ten years ago, the solution was better, and now there are many competitive options. My overall rating would be between six and seven. The product rating I would give is 6.5 out of 10.
Aphiwat Leetavorn. - PeerSpot reviewer
CTO at Marco Technology
Proactive monitoring boosts system reliability but requires improved protocol support and script customization
Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive request requires a specific skill set, so a template for scripts that work across various protocols should be recommended. The dashboard of OpenText Business Process Monitoring is good enough, but in my operational environment, it is not sufficient. Therefore, I have had to customize everything beyond the package, utilizing Prometheus and Grafana to render more dashboards.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support has been pretty good."
"I have no specific advice except that it is a wise choice."
"CA APM gives us more transparency about our website environment and reduces time for root-cause analysis and minimizes service downtimes."
"The CA tools allow to me to get into detailed transactions for custom ranking, and be able to make predictions. It also gathers data. Some other tools may be good at one area, but not good overall, including the mainframe."
"Now, different teams can get info even before the system crashes and can take proactive steps and find the exact point to focus their efforts to fix it."
"In our experience, technical support has been excellent."
"The compatibility of the solution is its most valuable aspect."
"The CA Introscope dashboard of applications is the view our operations team uses to quickly identify any issues within the application space especially during peak trading season like Christmas/Easter."
"The solution is very good at showing users ways to use a user action on a website and to see the performance."
"Ability to monitor multiple application protocols."
"The stability has been very good over the years."
"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."
"Product allows business analysts to create the application with very little software development time needed."
"What I find most valuable is that it has synthetic monitoring that you can run from different geographies and identify, as it’s more proactive monitoring than reactive monitoring, so it'll alert customers before they find out things are not working, and proactive monitoring is very helpful to most of our customers."
"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."
"The main benefits of using OpenText Business Process Monitoring for my company include anomaly detection and proactive analysis, which enhance our monitoring capabilities."
 

Cons

"With respect to SQL monitoring, it would be nice to have a little more information because it doesn't provide the full statement all of the time."
"It would be very helpful to have transaction insights with a more transparent configuration."
"They tried to streamline the organization, that was the initial point of using APM. It led to so many internal changes, but it didn’t affect the organization much at all in the end."
"There is no auto flow diagram, and the alert mechanism is not as good when compared to other tools."
"If you will ask me about the general Level 1 support of the CA, and I would give them a two or three out of 10 because it takes a long time to get to them to focus on the program."
"We can't implement the TIM in our environment because we have issues with a virtualized environment."
"The automatic identification of business transactions need to be improved."
"Root cause detection Easy installation and configuration It should facilitate real user monitoring to see what your users are experiencing in real time."
"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."
"Customer support is pretty average and can use some improvement."
"Support has experienced high turnover recently due to HP acqusition of the former Mercury Interactive product."
"Product documentation is lacking, and sometimes, incorrect."
"Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations."
"It doesn't have SNMP, the standard communication protocol for sending alerts."
"The product has been discontinued."
"The solution should offer better integration with other tools from a service management perspective."
 

Pricing and Cost Advice

"It is definitely expensive for what we get, but there isn't an alternate option at the moment."
"The license for Broadcom DX Application Performance Management is annual. The licensing model could improve because there is not any limit to deploying the agent, there should be some limits on it."
"Setup costs are quite competitive relative to other solutions, and simpler."
"There is some research needed to determine licensing costs, based on the number of DataPower instances for the Nastel agent, for example."
"On pricing, CA is very competitive. I think that's going to help in the long run."
"Pricing and licensing are not issues."
"Depends on the size of the product you need."
"I'm unable to give information on Broadcom DX Application Performance Management licensing costs, but all Application Performance Management products have expensive pricing. This means that it's not only Broadcom that's expensive, and it would be an advantage if the cost would be a little bit cheaper."
"On a three-year license package, it was a good deal."
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Top Industries

By visitors reading reviews
Outsourcing Company
13%
Financial Services Firm
12%
Construction Company
12%
Marketing Services Firm
8%
Financial Services Firm
10%
Comms Service Provider
9%
Construction Company
8%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise24
Large Enterprise124
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Broadcom DX Application Performance Management?
The initial pricing is reasonable and competitive compared to other solutions. The challenge arises during annual renewals, as the price increase can be significant, around twenty percent or more, ...
What needs improvement with Broadcom DX Application Performance Management?
The first area for improvement is the discovery feature, which should be enhanced to collect comprehensive information from applications and services. This includes using agents or scripts to gathe...
What is your primary use case for Broadcom DX Application Performance Management?
Our primary use case involves having a large dashboard with significant information for alerts, alarms, and metrics to summarize the state of critical businesses and applications. When an issue ari...
What is your experience regarding pricing and costs for Micro Focus Business Process Monitor?
I find OpenText Business Process Monitoring quite expensive, and while it feels expensive, I see it as an affordable investment overall.
What needs improvement with Micro Focus Business Process Monitor?
Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive requ...
What is your primary use case for Micro Focus Business Process Monitor?
The idea behind OpenText Business Process Monitoring since the beginning is very good, as it is proactive. We do not wait until the system crashes or misbehaves; we put the application request into...
 

Also Known As

DX APM, CA APM, CA NetQoS Performance Center, Wily Introscope, CA Wily APM, CA App Experience Analytics, CA AXA
Micro Focus Business Process Monitor, HPE Business Process Monitor
 

Overview

 

Sample Customers

Lexmark, Intermountain Healthcare, National Australia Bank, BBVA Compass Bank, Innovapost, Dansk Supermarked Group, U.S. Cellular, Orange, Cetip
United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service
Find out what your peers are saying about Broadcom DX Application Performance Management vs. OpenText Business Process Monitoring and other solutions. Updated: August 2026.
910,350 professionals have used our research since 2012.