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Bugcrowd vs Darktrace comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bugcrowd
Ranking in Attack Surface Management (ASM)
11th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
Managed Security Services Providers (MSSP) (3rd), Bug Bounty Platforms (1st), Penetration Testing Services (3rd)
Darktrace
Ranking in Attack Surface Management (ASM)
4th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
84
Ranking in other categories
Email Security (9th), Intrusion Detection and Prevention Software (IDPS) (2nd), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (6th), Cloud Security Posture Management (CSPM) (11th), Cloud-Native Application Protection Platforms (CNAPP) (9th), AI-Powered Cybersecurity Platforms (4th), AI Observability (9th)
 

Mindshare comparison

As of February 2026, in the Attack Surface Management (ASM) category, the mindshare of Bugcrowd is 4.5%, down from 4.7% compared to the previous year. The mindshare of Darktrace is 4.9%, down from 13.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Attack Surface Management (ASM) Market Share Distribution
ProductMarket Share (%)
Darktrace4.9%
Bugcrowd4.5%
Other90.6%
Attack Surface Management (ASM)
 

Featured Reviews

Ben Gurney - PeerSpot reviewer
Senior Engineering Manager - Platform Team at eTender Inc
Crowdsourced triage has uncovered critical website vulnerabilities and continuously improves our security posture
Bugcrowd could be improved or enhanced as they seem to have a lot of internal churn at the moment, so they could be more stable and more customer-focused. By customer-focused, I mean they are not very good at communicating what is changing on their side to their customers. I am now on my fourth account manager within one year. My latest call with them was with the fourth account manager saying there have been many changes and apologizing that no one I have spoken to in the past is on this call, but going forwards it will be them. With the fourth account manager in a year, it is hard to trust that message.
AM
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Consistent threat hunting and anomaly detection deliver valuable insights for network security management
In terms of improvement for Darktrace, pricing is the main concern. Pricing bothers me and this is one of the major factors when choosing a solution. When we get feedback from customers, that's the only felt need. When we factor in Darktrace, we do it only limited. We put it on where the perimeters and connections are, but still, some gray areas are left out, especially if we have multiple branches. We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Bugcrowd has programs that disclose rewards and invite researchers to new programs."
"I would rate Bugcrowd a ten out of ten."
"The most valuable aspect of Bugcrowd is that it provides a long list of different websites or web applications where I can report vulnerabilities."
"I believe Bugcrowd is highly stable."
"Bugcrowd's use of crowdsourced hackers has helped in discovering unique vulnerabilities."
"Bugcrowd's support team is very active and supportive."
"Working on Bugcrowd has made me a better security engineer since it provides a competitive environment to report successful vulnerabilities."
"One of the features I like most about Bugcrowd is the ability to create a report in a very easy way."
"Darktrace's most valuable features are that it understands the network environment and is able to trace the traffic and alert on anomalies."
"It has helped the organization to detect any malware affecting the machines...The network monitoring and the email monitoring features are very valuable for us."
"The AI-based pattern is the most valuable feature."
"t was pretty as far as the granularity of what you were getting out of it."
"The investigative part of Darktrace is valuable, especially the automation features. It allows setting up checks and provides guidance on mitigating situations, which is very useful. There are different modules that you can add to the console for protection."
"Darktrace is valuable since it offers full packet capture and detailed metadata."
"I can rate Darktrace's technical support as one of the best products in the world."
"The ability to see what we have not seen before is most valuable. It is very interesting to find out the most vulnerable devices in our network."
 

Cons

"The triaging process has slowed down compared to three years ago."
"There is room for improvement in Bugcrowd's response time when customer input is needed for resolving tickets."
"Bugcrowd should provide more access to the reports, similar to HackerOne, allowing for full disclosure once a bug is resolved, so researchers can learn from them."
"There is room for improvement in Bugcrowd's response time when customer input is needed for resolving tickets. If this time could be minimized, it would be very helpful."
"Bugcrowd should provide more access to the reports, similar to HackerOne, allowing for full disclosure once a bug is resolved, so researchers can learn from them. They should improve the responsibility type and response time of their customer support, especially when the issue is urgent."
"Bugcrowd could be improved or enhanced as they seem to have a lot of internal churn at the moment, so they could be more stable and more customer-focused."
"The triaging process has slowed down compared to three years ago. It now takes more time to resolve a reported vulnerability and receive the payout."
"The main portal needs improvement as it is difficult to use."
"It could build in integrations for some complementary products, but it has an assistant plugin so this is not really a big deal."
"Darktrace does not have any capabilities to configure."
"The product is considered expensive compared to others."
"One thing that I would like to look at going forward is to have a fully automated network infrastructure that is monitored automatically real-time, and that gives me this kind of capability where I would be able to look at my network at any given time and see the state of my network. With Darktrace, at the moment, I have to almost put in a date and tell them that want you to give me data from this date to this date. I don't want that. I want a fast solution in which it doesn't matter when I log into the application. Whenever I log in, I must be able to see my network and run a report. In other words, if I go in now and I say, "Give me a full report of what happened today, it must be able to give me that. It mustn't just be limited to a seven-day period, for argument's sake. It must be able to give me real-time and day-to-day tracking of what has happened within my network."
"It would be helpful if they could recognize incidents and simplify the customer's challenge to identify what is happening."
"In terms of improvements, fine-tuning is the area where we have to spend some time because it works on unsupervised machine learning. It would be good if they can improve their algorithm or technical functionality to reduce the fine-tuning effort. They can also come up with something at the endpoint level. So far, Darktrace has been a network detection response (NDR) solution. It does not offer much at the endpoint level or on user-client devices or servers. There should be more visibility at the endpoint level. It would be good to have the detection and response at the endpoint level by Darktrace. It should also have integration with an agile environment so that we can have continuous development and continuous integration in the application development environment. This is currently not there. It should also have internet-facing platform visibility, which is currently missing. They also need to improve the reporting and management dashboards. Currently, these are not so easy for a non-technical person. All these features would make Darktrace much better, and they would also be helpful in selling more solutions."
"The initial setup is more complex and time-consuming than some solutions."
 

Pricing and Cost Advice

Information not available
"Darktrace is quite an expensive solution."
"The pricing is expensive. It costs over $100,000 a year."
"The product is expensive."
"The pricing is very flexible for Darktrace. Sometimes, a customer does not have the appropriate budget, but Darktrace can handle that. They offer monthly payments, so the customer can acquire the solution very easily."
"It is expensive."
"It is pretty expensive, but it is worth it. Its licensing is yearly."
"We've budgeted about 50,000 Kuwaiti dinars for the solution. That is a yearly operating cost."
"The cost is moderate."
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Manufacturing Company
10%
Computer Software Company
9%
University
8%
Computer Software Company
11%
Manufacturing Company
9%
Financial Services Firm
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise19
Large Enterprise29
 

Questions from the Community

What is your experience regarding pricing and costs for Bugcrowd?
I think the pricing and licensing of Bugcrowd are expensive, but we do get good value from it, as we find vulnerabilities that we would otherwise be unaware of.
What needs improvement with Bugcrowd?
Bugcrowd could be improved or enhanced as they seem to have a lot of internal churn at the moment, so they could be more stable and more customer-focused. By customer-focused, I mean they are not v...
What is your primary use case for Bugcrowd?
I work with Bugcrowd mostly as a crowdsourcing security platform. I use Bugcrowd by putting a brief on Bugcrowd's website, and then their community of security researchers hunt for vulnerabilities ...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
 

Comparisons

 

Overview

 

Sample Customers

Zephyr Health, Barracuda Networks, Western Union, Instructure, Aruba Networks, Pinterest, CARD.com, WINK, (ISC)2, StatusPage, WHMCS, Movember
Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Find out what your peers are saying about Bugcrowd vs. Darktrace and other solutions. Updated: December 2025.
881,707 professionals have used our research since 2012.