CA Unified Communications Monitor vs vRealize Network Insight comparison

Broadcom and VMware are both solutions in the IT Infrastructure Monitoring category. Broadcom is ranked #68, while VMware is ranked #41 with an average rating of 8.7. Broadcom holds a 0.2% mindshare in IM, compared to VMware’s 0.5% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 89% of VMware users who would recommend it.

CA Unified Communications M...

Read 2 CA Unified Communications Monitor reviews

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47 Comparison Views

50% willing to recommend

vRealize Network Insight

Read 46 vRealize Network Insight reviews

785 Views
117 Comparison Views

89% willing to recommend

CA Unified Communications M...

vRealize Network Insight

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Executive SummaryUpdated on Oct 9, 2024

CA Unified Communications Monitor and vRealize Network Insight compete in network performance monitoring and management. vRealize Network Insight has an advantage due to its advanced features, making it more preferable despite its higher pricing.

Features: CA Unified Communications Monitor provides real-time monitoring and reporting with detailed insights into communication network performance. It allows users to track call quality and ensure data integrity. vRealize Network Insight offers comprehensive network visualization and advanced analytics, providing visibility into both physical and virtual environments with superior sophistication.

Room for Improvement: CA Unified Communications Monitor could enhance its integration capabilities and user interface to align more closely with modern design standards. Expanding its analytics features would also be beneficial. vRealize Network Insight can improve by offering more competitive pricing and simplifying its initial configuration process. Additional enhancements in customer self-service options may also be valuable.

Ease of Deployment and Customer Service: vRealize Network Insight integrates seamlessly with existing infrastructure and is noted for its intuitive configuration process alongside robust customer service. CA Unified Communications Monitor has straightforward deployment but may need more initial setup, receiving praise for strong customer support responsiveness.

Pricing and ROI: CA Unified Communications Monitor is budget-friendly, offering essential monitoring features at a lower price point and demonstrating good ROI. vRealize Network Insight, while more costly, delivers higher ROI thanks to its extensive feature set and superior network insights.

To learn more, read our detailed CA Unified Communications Monitor vs. vRealize Network Insight Report (Updated: May 2025).

Buyer's Guide

CA Unified Communications Monitor vs. vRealize Network Insight

May 2025

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Helped 860,592 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in Network Monitoring Software

103rd

Ranking in IT Infrastructure Monitoring

68th

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (6th)

vRealize Network Insight

Ranking in Network Monitoring Software

38th

Ranking in IT Infrastructure Monitoring

41st

Average Rating

8.6

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the IT Infrastructure Monitoring category, the mindshare of CA Unified Communications Monitor is 0.2%, up from 0.1% compared to the previous year. The mindshare of vRealize Network Insight is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

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NiteshKumar1

Principle consultant at Infosys

The tool's configuration is easy and artifacts are easily accessible through professional services and the web

The product is highly regarded, and many customers have been using it along with other VMware products like vSphere and VMware vCloud Usage Insight. However, recently, there's been a trend among customers, especially those using VMware for a considerable period, to explore the potential of migrating to the public cloud. The common concern among these customers is how the VMware products will perform in the public cloud environment. Migrating instances from VMware to different platforms is not easy, especially when dealing with many instances across multiple customers. Customers are keen to maintain the functionality of their existing VMware products but prefer to run them on the public cloud instead of on-premise servers. Our clients for vRealize Network Insight are enterprise businesses. I rate it a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use the solution to meet the needs of the customer."

"Good end-to-end monitoring"

"It is user-friendly. It's pretty simple to deploy and to run. It gives you pretty easy-to-understand reports, very graphically intense, so you can visualize what's going on in your network."

"Also, the ability to troubleshoot all the way across the NSX part of it to the physical and actually watch the packets go through and then see where the bottleneck is or where the interruption is. We run queries on the network flows within the application to find where they are in it and it graphically tells us how the packets are actually going through the system."

"It's user-friendly. It's similar to the GUI that most VMware products are moving to, and the consistency across those makes it easy to switch from one product to another. Also, the search bar at the top is plain text and it helps you, it guides you along with your search query, so that helps. The first day you're in there you can start building actual queries."

"The gradual way the Network Insight shows you all the relevant information about your networks. It's pretty good. You can really dig deep deep inside and see where the problem is, where it comes from, what you have inside, how did you configure it. Also, it has alerts so you can have pretty much quite a big overview about your network. This is really something good."

"The ability to use the natural language query and see the visualization is quickly intuitive, and it works very well."

"The solution is extremely intuitive and user-friendly. When you log in to the application you are presented with a dashboard that is very reasonable for an initial user, and you can then customize it to your specific needs. But for all the data that we've found, we've only had to go through two or three drill-downs to get into that information."

"It has really tightened down the security. That was something that we were lacking. It has also given us deep visibility into our network. We can really get down and see all of the traffic within the data center, between the VMs, between the applications, database servers, other application servers, web servers. We can identify everything that is communicating, and we can see it all on one product."

"We can see everything going on in NSX and get a good picture of our environment."

More vRealize Network Insight pros

Cons

"All the features and functions of the solution can be improved."

"The solution should have automatic baseline detection."

"It needs to be a little easier to use and to understand the information it's putting out. That would make it more helpful. If you're not a network person you need to understand things like network policies and concepts. If you gave it to a regular admin, it would be nice if it were easier for them to pick up what is going on, understand the flows and whether or not stuff should be talking to each other, as opposed to just port groups and IP addresses."

"The UI, even though once you get to know it, it's easier, still it's hard to figure out by yourself. You have to go read, watch videos. It has a lot of data on it. So that is an issue."

"When we talk about those micro-segmentation rules, there's an Export function. It is very macro-segmentation oriented instead. So if you choose an application, it will find the tiers within that application and say that it's communicating on, say, port 80 to a separate VLAN. There might be 200 machines in that other VLAN. You don't want to open port 80 at all of them. So we need a lot more granularity in those suggested firewall rules."

"It just needs to be more reliable and more accurate. At some point, there are some things where it does not match properly."

"After Broadcom acquired VMware, I would rate their support at five or less in many cases. It's difficult to find necessary documentation, open tickets, and get support."

"There are some random glitches in the Web UI, but they are usually pretty cosmetic in nature. I don't really seem to use any browser other than Chrome with it. I also get some weird errors from time to time on the hardware NetFlow Collectors, where it doesn't sync data."

"vRNI needs more remediation where it hooks into NSX."

"In a very general way, I would like to see an improvement in interoperability with third-party product, from other vendors."

More vRealize Network Insight cons

Pricing and Cost Advice

Information not available

"Cost always has room for improvement, you could always make it cheaper. But I think it's a good value for what you pay for it."

"vRealize Network Insight is expensive."

"They should include the product in NSX because it's important to have it for deployment."

"It's a little expensive, but for what you're getting out of the product, you often see the trade-off. It depends on the type of licensing you have. It might be a little too pricey for some."

"It reduces costs. It takes something that may be challenging and makes it more usable and visual by being able to bring in tools, seeing what their impact is, such as microsegmentation and application rationalization, and seeing it quickly."

"We have spent less time investigating network flows, so it is absolutely cost-effective."

"The solution has helped us to reduce time, increase performance, reduce costs, and even easily manage networks. We are probably seeing 10 to 20 percent labor savings because we are able to be very specific and focused on what we want to do. It ends up saving the customer money and makes us be more efficient on our cost deliveries."

"The solution has reduced the time that we spend on other products. For example, with NSX, we were able to quickly find things that we would normally spend days trying to figure out."

More vRealize Network Insight pricing and cost advice

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Top Industries

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Computer Software Company

15%

Financial Services Firm

15%

Manufacturing Company

Healthcare Company

Company Size

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Large Enterprise

Midsize Enterprise

Small Business

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Questions from the Community

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What do you like most about vRealize Network Insight?

The tool's ease of configuration and use and the availability of information and artifacts through professional services and the web are key factors that customers find valuable.

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What is your experience regarding pricing and costs for vRealize Network Insight?

Broadcom is known for increasing product prices, making them expensive compared to what people used to pay. I liken the subscription model to not truly owning what you pay for.

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What needs improvement with vRealize Network Insight?

Right now, I do not see a specific area for improvement. My main concern is understanding the intentions of Broadcom, which has acquired VMware. Broadcom should improve by going back to what was wo...

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Also Known As

CA UC Monitor

Arkin

Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

VMware vRealize Network Insight delivers intelligent operations for software-defined networking and security. It helps customers build an optimized, highly-available and secure network infrastructure across multi-cloud environments. It accelerates micro-segmentation planning and deployment, enables visibility across virtual and physical networks and provides operational views to manage and scale VMware NSX deployments.

VMware

Sample Customers

BBVA Compass

NTTi3, VCIX-NV, VMware Networking and Security Business Unit, Illumio, CompuNet

Buyer's Guide

CA Unified Communications Monitor vs. vRealize Network Insight

May 2025

Free Report: CA Unified Communications Monitor vs. vRealize Network Insight

Find out what your peers are saying about CA Unified Communications Monitor vs. vRealize Network Insight and other solutions. Updated: May 2025.

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