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Carbon Black Managed Detection and Response vs Fidelis Elevate comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Carbon Black Managed Detect...
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
Managed Detection and Response (MDR) (29th)
Fidelis Elevate
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Endpoint Detection and Response (EDR) (60th), Threat Deception Platforms (8th), SSL/TLS Decryption (4th), Network Detection and Response (NDR) (23rd), Managed Detection and Response (MDR) (30th), Extended Detection and Response (XDR) (42nd)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
JS
IT Security & Audit Compliance Analyst at Milwaukee City and County
It provides an overview of all our assets and their status.
We use Carbon Black for monitoring.  We haven't experienced any significant incidents, yet. So far, we've mostly been weeding out all the false positives.  Carbon Black provides an overview of all our assets and their status.  Carbon Black's support could be better.  I have used Carbon Black…
Mostafa Ameen - PeerSpot reviewer
Information Security Engineer at ICT Misr
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the fact that it was running in the background and it would intercept any weird stuff, and the fact that it would send things directly to the cloud for sandboxing. It's quite practical."
"I like that the product has behavior-based detection which offers many benefits over signature-based detection."
"The integrations are out-of-the-box, as are the playbooks."
"The solution allows us to gain remote access without the user's knowledge and take the necessary actions on the device."
"Cortex XDR by Palo Alto Networks is specifically designed to prevent zero-day attacks and is part of an ecosystem of Palo Alto, providing customers with a long-term vision to modify and redesign how security is applied in their company."
"The solution helps find bugs, and it is safe to use to prevent attacks by hackers."
"Implementing Cortex XDR by Palo Alto Networks has had a significant impact on my security analyst workload because it becomes much easier."
"Monitoring is most valuable."
"The valuable features are threat hunting, threat intelligence feeds, and it culls all the activities of the endpoint. Additionally, the ML and AI engines are really good."
"The installation process is quick and easy."
"I don't have to take care of this product; it's just working and that's it, and I don't have to think about anything."
"This is where Carbon Black has been phenomenal for us, it has detected many security concerns."
"Carbon Black provides an overview of all our assets and their status."
"The greatest value of MDR involves the tests, reporting and alerts, so that we may respond immediately."
"It has a rating system now so you can rate things up or down, depending on your environment. This means alerting can be customized, yet still pick up anomalies."
"Reporting is great, it is easy to do a quick search through 45 days of data for something of interest."
"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."
"The technical support is very helpful."
"The solution is pretty scalable; you buy a lot of features, a known product, and you want it to run in any environment, and it does, so it's scalable enough."
"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."
"The solution's technical support is perfect, so I rate the technical support a ten out of ten"
"It is used as our primary in-line IDS/IPS system, replacing FireEye NX, and it catches more, looks at more ports than FireEye NX, and is a scalable appliance, unlike our NX which was saturated and shut itself down."
 

Cons

"The solution should enhance the ADR and reporting."
"Impact on system performance is horrible, adding a lot of delays for users."
"Enhancing UI simplicity and playbook flexibility are areas that could benefit from more low-code automation options for smoother integrations."
"Currently, if you use Palo Alto endpoint protection as the only solution it's very complicated to remove pre-existing threats."
"It should support more mobile operating systems. That is one of the cons of their infrastructure right now."
"It is not very strong in terms of endpoint management. It should have additional features like DLP, encryption, or advanced device control. Currently, Cortex is good in terms of the security of the endpoints, but it is not as good as other vendors in terms of the management of the endpoint."
"The downside to the solution is that there are a large number of false positives."
"This product has not improved my organization - in fact, we are in the process of moving back to another product as a result of Cortex's horrible impact on system performance."
"Carbon Black's support could be better."
"In the future, it would be great if they could provide endpoint management and the ADR solution together in this package."
"As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad."
"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."
"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."
"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."
"The interface bug needs to be squashed once and for all."
"The reports in the endpoint area of Elevate can be improved."
"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."
 

Pricing and Cost Advice

"I don't recall what the cost was, but it wasn't really that expensive."
"It has a yearly renewal."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"Its pricing is kind of in line with its competitors and everybody else out there."
"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"The price of this solution is inexpensive compare with others. The company went out of its way to provide us with a favorable discount. However, there is room for improving the current licensing model and the price of some of the fees. The model is complex and could be streamlined."
"It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high."
"It's quite expensive but we can customize it to reduce the price."
"Fidelis Endpoint is an expensive product. My company makes yearly payments toward the licensing cost of the solution."
"You license by the number of days of logs you need to maintain visibility for. Forty-five days is a good solid number for a company with around a 10k user base."
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
10%
Comms Service Provider
16%
Construction Company
13%
Financial Services Firm
10%
Computer Software Company
8%
Financial Services Firm
14%
Construction Company
12%
Comms Service Provider
12%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
No data available
By reviewers
Company SizeCount
Small Business6
Large Enterprise2
 

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Carbon Black Cloud Managed Detection Deliver
Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Coincheck, Mednax, Charles River, Chick-fil-A, Netflix, Domino's Pizza
First Midwest Bank
Find out what your peers are saying about Carbon Black Managed Detection and Response vs. Fidelis Elevate and other solutions. Updated: June 2026.
908,858 professionals have used our research since 2012.