Carbon Black Managed Detection and Response vs Fidelis Elevate comparison

Broadcom and Fidelis Security are both solutions in the Managed Detection and Response (MDR) category. Broadcom is ranked #28, while Fidelis Security is ranked #32. Additionally, 100% of Broadcom users are willing to recommend the solution, compared to 100% of Fidelis Security users who would recommend it.

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Executive SummaryUpdated on Dec 3, 2024

Fidelis Elevate and Carbon Black Managed Detection and Response are both in the cybersecurity market, specializing in threat detection and response. While Carbon Black Managed Detection and Response has a slight advantage due to its comprehensive features, Fidelis Elevate stands out for its balanced cost-benefit ratio backed by pricing and support.

Features: Fidelis Elevate offers network traffic analysis, automated threat detection, and customizable alerting capabilities. Carbon Black Managed Detection and Response provides strong endpoint protection, real-time monitoring, and robust threat intelligence integration.

Room for Improvement: Fidelis Elevate could enhance its endpoint script execution, improve detection accuracy, and expand reporting options. Carbon Black could streamline deployment complexity, require less configuration effort, and offer more comprehensive anomaly detection tools.

Ease of Deployment and Customer Service: Fidelis Elevate supports a flexible deployment model with straightforward setup and strong support. Carbon Black, though more complex in deployment, compensates with knowledgeable customer service, meeting high expectations.

Pricing and ROI: Fidelis Elevate is praised for competitive setup costs and quick ROI, ideal for budget-conscious buyers. Carbon Black, with higher initial costs, offers long-term value through advanced features and proactive threat management, making it a worthwhile investment over time.

To learn more, read our detailed Carbon Black Managed Detection and Response vs. Fidelis Elevate Report (Updated: March 2026).

Buyer's Guide

Carbon Black Managed Detection and Response vs. Fidelis Elevate

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cortex XDR by Palo Alto Net...

Featured Reviews

ABHISHEK_SINGH

Senior Process Expert at A.P. Moller - Maersk

Gained full visibility and streamlined threat detection through behavior-based insights and AI integration

Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.

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Judy Siettmann

IT Security & Audit Compliance Analyst at Milwaukee City and County

It provides an overview of all our assets and their status.

We use Carbon Black for monitoring. We haven't experienced any significant incidents, yet. So far, we've mostly been weeding out all the false positives. Carbon Black provides an overview of all our assets and their status. Carbon Black's support could be better. I have used Carbon Black…

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Mostafa Ameen

Information Security Engineer at ICT Misr

Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations

The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is that you can select remote access of any machine for sandboxing."

"Since they've done their most recent update, the ease to isolate endpoints is valuable. If we find one where there is a virus on it, we can easily isolate it. We don't even have to contact the user. We don't have to manually take them off the network. We can easily isolate them."

"Being a cloud solution it is very flexible in serving internal and external connections and a broad range of devices."

"Its ability to react to cyber data attacks is awesome. That is pretty much the use of it. What blows your mind is the ability to access your assets remotely and see what is actually going on with them. You can not only see them in a console. You can also react very rapidly to your assets that are compromised."

"Cortex covers everything I need. It's a perfect solution. Cortex provides a different level of visibility because it's an extended EDR, allowing you to grab logs from the network and firewalls. Palo Alto invented the concept of the extended EDR or XDR."

"The product is very good, it has caught a lot of exploits that most products would not."

"Cortex XDR by Palo Alto Networks's ability to block sophisticated threats in real time is quite good and is on par with SentinelOne's."

"Traps has drastically reduced our endpoint attack surface via advanced detection capabilities, sandboxing of never before seen programs, and by drastically limiting where executables can launch in the first place."

More Cortex XDR by Palo Alto Networks pros

"Carbon Black provides an overview of all our assets and their status."

"The installation process is quick and easy."

"The valuable features are threat hunting, threat intelligence feeds, and it culls all the activities of the endpoint. Additionally, the ML and AI engines are really good."

"The greatest value of MDR involves the tests, reporting and alerts, so that we may respond immediately."

"The solution's technical support is perfect, so I rate the technical support a ten out of ten"

"There are many valuable features. The NDR gives very good network visibility, and the endpoint module has a great feature called "Live Connect" for remote connections. They also have "Tasks" that can be run on endpoints to gather specific information or retrieve logs."

"After rack and stack, devices were up and running base configurations within two hours. As with any IPS, tuning is required to stop false positives. This is no different, but the ease of use of the interface allowed my team to start making adjustments within a few hours."

"Reporting is great, it is easy to do a quick search through 45 days of data for something of interest."

"It is used as our primary in-line IDS/IPS system, replacing FireEye NX, and it catches more, looks at more ports than FireEye NX, and is a scalable appliance, unlike our NX which was saturated and shut itself down."

"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."

"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."

"It has a rating system now so you can rate things up or down, depending on your environment. This means alerting can be customized, yet still pick up anomalies."

More Fidelis Elevate pros

Cons

"However, if you do not have Palo Alto in your environment, you are paying these additional services just for Cortex XDR by Palo Alto Networks, so it is not a cost-effective solution."

"While using Cortex, I noticed some aspects that could be improved, such as increasing the synchronization speed between XDR and Xnor."

"As an improvement, I would like to see enhanced connection speeds."

"When it comes to core analysis, and security analysis, Cortex needs to provide more information."

"The MAC agent is not as robust feature-wise as the PC version."

"Limited remote connection."

"Previously, the endpoint would leave the environment, not being on our VPN, essentially unable to interact with the server to upload files. It was unable to retrieve new file verdicts. It was using a thing called "local analysis" to determine if something was a malicious file or not. There was no dynamic analysis."

"A little bit more automation would be nice."

More Cortex XDR by Palo Alto Networks cons

"In the future, it would be great if they could provide endpoint management and the ADR solution together in this package."

"As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad."

"Carbon Black's support could be better."

"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."

"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."

"The interface bug needs to be squashed once and for all."

"Configuration, in terms of building the collector and communicating with endpoints, is complex."

"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."

"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."

"The reports in the endpoint area of Elevate can be improved."

"We position the solution as an antivirus, but this part of the solution needs improvement."

More Fidelis Elevate cons

Pricing and Cost Advice

"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."

"I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require."

"It's about $55 per license on a yearly basis."

"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."

"It has reasonable pricing for the use cases it provides to the company."

"The price of the solution is high for the license and in general."

"The solution is expensive. It's pricing is on a yearly-basis."

"Very costly product."

More Cortex XDR by Palo Alto Networks pricing and cost advice

"The price of this solution is inexpensive compare with others. The company went out of its way to provide us with a favorable discount. However, there is room for improving the current licensing model and the price of some of the fees. The model is complex and could be streamlined."

"You license by the number of days of logs you need to maintain visibility for. Forty-five days is a good solid number for a company with around a 10k user base."

"Fidelis Endpoint is an expensive product. My company makes yearly payments toward the licensing cost of the solution."

"It's quite expensive but we can customize it to reduce the price."

"It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high."

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Top Industries

By visitors reading reviews

Computer Software Company

Manufacturing Company

Financial Services Firm

Comms Service Provider

Computer Software Company

12%

Comms Service Provider

12%

Financial Services Firm

12%

Manufacturing Company

12%

Financial Services Firm

12%

Comms Service Provider

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	44
Midsize Enterprise	20
Large Enterprise	47

No data available

By reviewers
Company Size	Count
Small Business	6
Large Enterprise	2

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One

Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...

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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)

Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...

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How is Cortex XDR compared with Microsoft Defender?

Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...

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Comparisons

Microsoft Defender for Endpoint vs Cortex XDR by Palo Alto Networks

Compared 9% of the time

SentinelOne Singularity Complete vs Cortex XDR by Palo Alto Networks

Compared 6% of the time

CrowdStrike Falcon vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Cortex XSIAM vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Symantec Endpoint Security vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

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Arctic Wolf Managed Detection and Response vs Carbon Black Managed Detection and Response

Compared 9% of the time

NCC Group Managed Detection and Response vs Carbon Black Managed Detection and Response

Compared 8% of the time

Field Effect MDR vs Carbon Black Managed Detection and Response

Compared 7% of the time

Binary Defense MDR vs Carbon Black Managed Detection and Response

Compared 6% of the time

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CrowdStrike Falcon vs Fidelis Elevate

Compared 8% of the time

Trellix Endpoint Security Platform vs Fidelis Elevate

Compared 6% of the time

Commvault Cloud vs Fidelis Elevate

Compared 4% of the time

VMware Carbon Black Cloud vs Fidelis Elevate

Compared 3% of the time

TrendAI Vision One – Endpoint Security vs Fidelis Elevate

Compared 2% of the time

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Product Reports

Buyer's Guide

Cortex XDR by Palo Alto Networks

March 2026

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Buyer's Guide

Managed Detection and Response (MDR)

February 2026

Carbon Black Managed Detection and Response report

Download Carbon Black Managed Detection and Response product report

Buyer's Guide

Fidelis Elevate

March 2026

Download Fidelis Elevate product report

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps

Carbon Black Cloud Managed Detection Deliver

Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network

Overview

Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.

Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.

What are the key features of Cortex XDR?

Advanced Threat Detection: Uses AI and machine learning for proactive threat identification.
Multi-layered Security: Combines various security measures for comprehensive protection.
Endpoint Protection: Safeguards against malware and exploits.
Behavioral Analysis: Monitors suspicious activity for early detection.
Automatic Threat Response: Automates responses to neutralize threats.

What benefits should users expect?

Ease of Use: Simplifies security management with intuitive design.
Resource Efficiency: Minimizes impact on system resources.
Integration Capabilities: Works well with existing security setups.
Reduced Analyst Workload: Automates processes to decrease manual intervention.

Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.

Palo Alto Networks

Our MDR security solution provides critical insight into attacks using automated machine learning algorithms to validate and prioritize alerts and uncover new threats. Our world-class team of security experts monitors threats in VMware Carbon Black Cloud, and provides rapid response along with threat containment during an incident and policy recommendations to remediate threats.

Broadcom

Fidelis Elevate integrates network visibility, data loss prevention, deception, and endpoint detection and response into one unified solution. Now your security team can focus on the most urgent threats and protect sensitive data rather than spending time validating and triaging thousands of alerts.

Fidelis Security

Sample Customers

CBI Health Group, University Honda, VakifBank

Coincheck, Mednax, Charles River, Chick-fil-A, Netflix, Domino's Pizza

First Midwest Bank

Buyer's Guide

Carbon Black Managed Detection and Response vs. Fidelis Elevate

March 2026

Free Report: Carbon Black Managed Detection and Response vs. Fidelis Elevate

Find out what your peers are saying about Carbon Black Managed Detection and Response vs. Fidelis Elevate and other solutions. Updated: March 2026.

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