Carbon Black Managed Detection and Response vs Fidelis Elevate comparison

Broadcom and Fidelis Security are both solutions in the Managed Detection and Response (MDR) category. Broadcom is ranked #29, while Fidelis Security is ranked #31. Additionally, 100% of Broadcom users are willing to recommend the solution, compared to 100% of Fidelis Security users who would recommend it.

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Executive SummaryUpdated on Dec 3, 2024

Fidelis Elevate and Carbon Black Managed Detection and Response are both in the cybersecurity market, specializing in threat detection and response. While Carbon Black Managed Detection and Response has a slight advantage due to its comprehensive features, Fidelis Elevate stands out for its balanced cost-benefit ratio backed by pricing and support.

Features: Fidelis Elevate offers network traffic analysis, automated threat detection, and customizable alerting capabilities. Carbon Black Managed Detection and Response provides strong endpoint protection, real-time monitoring, and robust threat intelligence integration.

Room for Improvement: Fidelis Elevate could enhance its endpoint script execution, improve detection accuracy, and expand reporting options. Carbon Black could streamline deployment complexity, require less configuration effort, and offer more comprehensive anomaly detection tools.

Ease of Deployment and Customer Service: Fidelis Elevate supports a flexible deployment model with straightforward setup and strong support. Carbon Black, though more complex in deployment, compensates with knowledgeable customer service, meeting high expectations.

Pricing and ROI: Fidelis Elevate is praised for competitive setup costs and quick ROI, ideal for budget-conscious buyers. Carbon Black, with higher initial costs, offers long-term value through advanced features and proactive threat management, making it a worthwhile investment over time.

To learn more, read our detailed Carbon Black Managed Detection and Response vs. Fidelis Elevate Report (Updated: June 2026).

Buyer's Guide

Carbon Black Managed Detection and Response vs. Fidelis Elevate

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cortex XDR by Palo Alto Net...

Featured Reviews

ABHISHEK_SINGH

Senior Process Expert at A.P. Moller - Maersk

Gained full visibility and streamlined threat detection through behavior-based insights and AI integration

Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.

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Judy Siettmann

IT Security & Audit Compliance Analyst at Milwaukee City and County

It provides an overview of all our assets and their status.

We use Carbon Black for monitoring. We haven't experienced any significant incidents, yet. So far, we've mostly been weeding out all the false positives. Carbon Black provides an overview of all our assets and their status. Carbon Black's support could be better. I have used Carbon Black…

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Mostafa Ameen

Information Security Engineer at ICT Misr

Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations

The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Cortex is a very good total solution on the endpoints."

"It collects and caches and the knowledge of machine learning from different customers to take to the cloud, it makes it better to use for everybody, it allows for quick learning and updates and can, therefore, offer zero-day malware security, and this sharing of metadata helps make the solution very safe."

"The live terminal is probably the best thing ever. It gives you the access to get straight onto any machine."

"Previously, we had to install endpoint protection per machine and then scan and update, but Cortex XDR basically does that centrally and predictably, so we have more time to do day-to-day work rather than spend time chasing those endpoints."

"I don't have to do much monitoring with it; I don't have to have anybody manually looking at this, it gives us reports, and it lets us know if something needs to be addressed, and we can easily address it."

"The stability of the solution is very good. We have about 100 users on it right now, and we use it twice a week."

"Cortex XDR is stable, offering high quality and reliable performance."

"The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind."

More Cortex XDR by Palo Alto Networks pros

"This is where Carbon Black has been phenomenal for us, it has detected many security concerns."

"The greatest value of MDR involves the tests, reporting and alerts, so that we may respond immediately."

"Carbon Black provides an overview of all our assets and their status."

"The installation process is quick and easy."

"I don't have to take care of this product; it's just working and that's it, and I don't have to think about anything."

"The valuable features are threat hunting, threat intelligence feeds, and it culls all the activities of the endpoint. Additionally, the ML and AI engines are really good."

"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"

"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."

"The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max."

"There are many valuable features. The NDR gives very good network visibility, and the endpoint module has a great feature called "Live Connect" for remote connections. They also have "Tasks" that can be run on endpoints to gather specific information or retrieve logs."

"Reporting is great, it is easy to do a quick search through 45 days of data for something of interest."

"It has a rating system now so you can rate things up or down, depending on your environment. This means alerting can be customized, yet still pick up anomalies."

"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."

"The solution is pretty scalable; you buy a lot of features, a known product, and you want it to run in any environment, and it does, so it's scalable enough."

More Fidelis Elevate pros

Cons

"There's an overall lack of features."

"Cortex XDR by Palo Alto Networks could improve by offering remote management. It would be useful to look at the client's issue to fix it."

"To jump from the partner to Palo Alto directly was challenging."

"I think sometimes Cortex XDR agent automatically stops event capturing from the device, and then even the dashboard does not get any notifications from the agent."

"It would be better if they could educate the customers more. Some sort of seminars and roadshows will help educate the customers and show what the product can do. The price could be better. It would also help if they had a team for deployment and support."

"Palo Alto Networks Cortex XDR does not detect malicious activity like in other anti-virus solutions like Trend Micro and Windows with Cisco."

"There is a severe gap in functionality between Windows, Linux, and Mac versions. For example all folder restriction settings are Windows only. Traps 5.0+ does not have SAML / LDAP integration."

"The onboarding process could be better."

More Cortex XDR by Palo Alto Networks cons

"As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad."

"Carbon Black's support could be better."

"In the future, it would be great if they could provide endpoint management and the ADR solution together in this package."

"Configuration, in terms of building the collector and communicating with endpoints, is complex."

"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."

"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."

"The interface bug needs to be squashed once and for all."

"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."

"The reports in the endpoint area of Elevate can be improved."

"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."

"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."

Pricing and Cost Advice

"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."

"It's about $55 per license on a yearly basis."

"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."

"I don't like that they have different types of licenses."

"The price of the solution is high for the license and in general."

"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."

"If one wishes to work with another team or large number of users at a future point, he must purchase a license for them."

"I feel it is fairly priced."

More Cortex XDR by Palo Alto Networks pricing and cost advice

"The price of this solution is inexpensive compare with others. The company went out of its way to provide us with a favorable discount. However, there is room for improving the current licensing model and the price of some of the fees. The model is complex and could be streamlined."

"It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high."

"Fidelis Endpoint is an expensive product. My company makes yearly payments toward the licensing cost of the solution."

"You license by the number of days of logs you need to maintain visibility for. Forty-five days is a good solid number for a company with around a 10k user base."

"It's quite expensive but we can customize it to reduce the price."

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Top Industries

By visitors reading reviews

Construction Company

12%

Financial Services Firm

11%

Manufacturing Company

10%

Comms Service Provider

15%

Construction Company

14%

Financial Services Firm

10%

Computer Software Company

Financial Services Firm

15%

Manufacturing Company

11%

Construction Company

11%

Comms Service Provider

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	46
Midsize Enterprise	20
Large Enterprise	52

No data available

By reviewers
Company Size	Count
Small Business	6
Large Enterprise	2

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?

Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...

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Comparisons

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Compared 7% of the time

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Compared 7% of the time

CompassOne by Blackpoint Cyber vs Carbon Black Managed Detection and Response

Compared 6% of the time

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Compared 5% of the time

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CrowdStrike Falcon vs Fidelis Elevate

Compared 9% of the time

Trellix Endpoint Security Platform vs Fidelis Elevate

Compared 5% of the time

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Compared 4% of the time

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Compared 2% of the time

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Product Reports

Buyer's Guide

Cortex XDR by Palo Alto Networks

June 2026

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Buyer's Guide

Managed Detection and Response (MDR)

June 2026

Carbon Black Managed Detection and Response report

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Buyer's Guide

Fidelis Elevate

June 2026

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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps

Carbon Black Cloud Managed Detection Deliver

Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network

Overview

Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.

Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.

What are the key features of Cortex XDR?

Advanced Threat Detection: Uses AI and machine learning for proactive threat identification.
Multi-layered Security: Combines various security measures for comprehensive protection.
Endpoint Protection: Safeguards against malware and exploits.
Behavioral Analysis: Monitors suspicious activity for early detection.
Automatic Threat Response: Automates responses to neutralize threats.

What benefits should users expect?

Ease of Use: Simplifies security management with intuitive design.
Resource Efficiency: Minimizes impact on system resources.
Integration Capabilities: Works well with existing security setups.
Reduced Analyst Workload: Automates processes to decrease manual intervention.

Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.

Palo Alto Networks

Carbon Black Managed Detection and Response provides comprehensive threat detection and response strategies, aiding companies in identifying, managing, and mitigating cyber threats through its advanced features and expert support.

Utilized by enterprises seeking advanced protection, Carbon Black Managed Detection and Response offers vigilant monitoring against cyber threats. Through expert analysis and rapid incident response, it ensures that businesses can effectively manage and counteract risks, giving them the ability to protect sensitive data and critical infrastructure.

What Are the Key Features of Carbon Black Managed Detection and Response?

Continuous Monitoring: Provides 24/7 monitoring to detect threats in real-time.
Expert Threat Analysis: Offers detailed insights and analysis from cybersecurity experts.
Rapid Incident Response: Ensures swift response to identified threats to minimize damage.
Ease of Integration: Seamlessly integrates with existing security tools and infrastructure.
Comprehensive Reporting: Delivers detailed reports and alerts for informed decision-making.

What Benefits Can Be Expected from Carbon Black Managed Detection and Response?

Enhanced Security: Increases overall cybersecurity posture with proactive detection solutions.
Reduced Downtime: Minimizes disruptions through efficient threat management.
Resource Optimization: Allows enterprises to leverage expert insight without expanding in-house teams.
Cost Efficiency: Improves ROI by reducing the impact of potential cyber incidents.

Many industries, including finance, healthcare, and retail, leverage Carbon Black Managed Detection and Response to protect against cyber threats unique to their fields. By tailoring strategies to industry-specific challenges, it ensures customers meet security compliance and protects sensitive business data efficiently.

Broadcom

Fidelis Elevate offers advanced network and endpoint detection with valuable features such as anomaly detection for reduced false positives, customizable alerts, and efficient reporting, providing comprehensive threat response capabilities across multiple platforms.

Fidelis Elevate is trusted for its robust network visibility and remote connection capabilities. It integrates data across network security platforms, supporting endpoint threat response. Businesses rely on it for in-line IDS/IPS systems that exceed competitors by examining more ports. Its use in anomaly detection and fast data searches is appreciated by those seeking complex solutions covering multiple areas, with endpoint script execution and tools for incident response enhancing its offering.

What important features does Fidelis Elevate offer?

NDR for network visibility: Enhances monitoring and threat detection with deep insights.
Live Connect: Facilitates secure remote connections for troubleshooting and support.
Tasks for information gathering: Streamlines endpoint data collection to support analysis.
Anomaly detection: Minimizes false positives, increasing detection accuracy.
Customizable alerts: Tailors notifications for specific threat scenarios.
Efficient reporting: Enables rapid and detailed data searches.

What benefits and ROI can Fidelis Elevate provide?

Comprehensive threat view: Integrates data for a holistic security perspective.
Enhanced endpoint security: Prevents fileless attacks and provides essential evidence.
Efficient incident response: Offers tools aiding quick response across environments.

Fidelis Elevate is implemented across industries for its comprehensive monitoring capabilities. Companies leverage its network visibility and remote connectivity in endpoint and network detection, effectively preventing threats within complex environments. Its holistic integration serves as an essential asset for security analysts focused on incident response.

Fidelis Security

Sample Customers

CBI Health Group, University Honda, VakifBank

Coincheck, Mednax, Charles River, Chick-fil-A, Netflix, Domino's Pizza

First Midwest Bank

Buyer's Guide

Carbon Black Managed Detection and Response vs. Fidelis Elevate

June 2026

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Find out what your peers are saying about Carbon Black Managed Detection and Response vs. Fidelis Elevate and other solutions. Updated: June 2026.

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