Fidelis Elevate pros and cons

Name: Fidelis Elevate
Brand: Fidelis Security
Rating: 4.2 (7 reviews)

Vendor: Fidelis Security

4.2 out of 5

7 reviews
100% willing to recommend

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Pros & Cons summary

Fidelis Elevate is complex and highly scalable, offering unique features like excellent network visibility through NDR and effective remote connections with the endpoint module's Live Connect. Technical support is rated ten out of ten. Despite its network stability and responsive capabilities, areas like report generation, email security, and entry management need improvement. Configuration is complex, and Fidelis Endpoint is expensive.

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Prominent pros & cons

PROS

Fidelis Elevate is appreciated for its complexity, covering a wide range of areas unlike other security solutions.

It is scalable by simply adding more storage to handle increased demand.

Technical support is rated highly, with a perfect score of ten out of ten.

It offers several valuable features, including NDR for excellent network visibility and Live Connect for remote endpoint connections.

It enhances the stability of network behaviour and provides responsive capabilities for timely incident response.

CONS

Reports in the endpoint area of Elevate can be improved.

Configuration, in terms of building the collector and communicating with endpoints, is complex.

Fidelis Endpoint is expensive, making it a shortcoming that needs improvement.

There is room for improvement in email security, which is crucial for covering the entire threat landscape.

Encountering difficulty removing certain entries in behavior or alerts, and being unable to add specific calls.

Fidelis Elevate Pros review quotes

Mostafa Ameen

Information Security Engineer at ICT Misr

Dec 12, 2023

It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly

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Mohammed Houssani

CTO at Cyber Correlate

Dec 11, 2023

There are many valuable features. The NDR gives very good network visibility, and the endpoint module has a great feature called "Live Connect" for remote connections. They also have "Tasks" that can be run on endpoints to gather specific information or retrieve logs.

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reviewer1263516

Technical Manager at a tech services company with 1-10 employees

Aug 9, 2023

The solution's technical support is perfect, so I rate the technical support a ten out of ten

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it_user1500996

Security Operations Center (SOC) and Digital Forensics & Incident Response (DFIR) Manager at a tech services company with 1,001-5,000 employees

Mar 22, 2021

Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up.

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reviewer1454721

Security Solutions Architect at a tech services company with 11-50 employees

Nov 24, 2020

What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions.

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AmgadYousry

Head of Infrastructure at a tech services company with 11-50 employees

Aug 19, 2019

The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max.

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ITSecuri7cfd

IT Security Coordinator at a healthcare company with 10,001+ employees

Jun 4, 2019

It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM.

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Fidelis Elevate Cons review quotes

Mostafa Ameen

Information Security Engineer at ICT Misr

Dec 12, 2023

I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.

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Mohammed Houssani

CTO at Cyber Correlate

Dec 11, 2023

There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial.

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reviewer1263516

Technical Manager at a tech services company with 1-10 employees

Aug 9, 2023

Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement.

Free Report: Fidelis Elevate Reviews and More

Learn what your peers think about Fidelis Elevate. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.

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893,221 professionals have used our research since 2012.

it_user1500996

Security Operations Center (SOC) and Digital Forensics & Incident Response (DFIR) Manager at a tech services company with 1,001-5,000 employees

Mar 22, 2021

Configuration, in terms of building the collector and communicating with endpoints, is complex.

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reviewer1454721

Security Solutions Architect at a tech services company with 11-50 employees

Nov 24, 2020

The reports in the endpoint area of Elevate can be improved.

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AmgadYousry

Head of Infrastructure at a tech services company with 11-50 employees

Aug 19, 2019

We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new.

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ITSecuri7cfd

IT Security Coordinator at a healthcare company with 10,001+ employees

Jun 4, 2019

The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface.

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