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Carbon Black Managed Detection and Response vs Huntress Managed ITDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbon Black Managed Detect...
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
Managed Detection and Response (MDR) (28th)
Huntress Managed ITDR
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
13
Ranking in other categories
Identity Threat Detection and Response (ITDR) (4th)
 

Mindshare comparison

Carbon Black Managed Detection and Response and Huntress Managed ITDR aren’t in the same category and serve different purposes. Carbon Black Managed Detection and Response is designed for Managed Detection and Response (MDR) and holds a mindshare of 1.4%, up 0.8% compared to last year.
Huntress Managed ITDR, on the other hand, focuses on Identity Threat Detection and Response (ITDR), holds 5.2% mindshare, up 1.1% since last year.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Carbon Black Managed Detection and Response1.4%
CrowdStrike Falcon Complete MDR7.1%
Huntress Managed EDR6.7%
Other84.8%
Managed Detection and Response (MDR)
Identity Threat Detection and Response (ITDR) Market Share Distribution
ProductMarket Share (%)
Huntress Managed ITDR5.2%
CrowdStrike Falcon12.8%
Microsoft Defender for Identity10.4%
Other71.6%
Identity Threat Detection and Response (ITDR)
 

Featured Reviews

JS
IT Security & Audit Compliance Analyst at Milwaukee City and County
It provides an overview of all our assets and their status.
We use Carbon Black for monitoring.  We haven't experienced any significant incidents, yet. So far, we've mostly been weeding out all the false positives.  Carbon Black provides an overview of all our assets and their status.  Carbon Black's support could be better.  I have used Carbon Black…
Jeremy Harlan - PeerSpot reviewer
SOC Analyst L2 at a computer software company with 51-200 employees
Managed detection has stopped account takeovers and has strengthened our incident response playbooks
Their threat analytics and process insights are exceptional. When Huntress Managed ITDR finds malware, a virus, or a phishing email, their analytics have improved significantly over time. I remember when they were not very detailed, but now they provide comprehensive information down to the specific type of dependency affected on a host machine. They show us exactly where all the infected files are located on the computer, which makes cleanup straightforward and invaluable. I know they partner with Microsoft, and if you have Huntress Managed ITDR and Microsoft Defender, it is truly near real-time as stated. That is a very accurate claim.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Carbon Black provides an overview of all our assets and their status."
"The valuable features are threat hunting, threat intelligence feeds, and it culls all the activities of the endpoint. Additionally, the ML and AI engines are really good."
"The installation process is quick and easy."
"The greatest value of MDR involves the tests, reporting and alerts, so that we may respond immediately."
"You get value, and you get more value than most people realize from their products versus competitors."
"The main takeaway is that the solution, not just this, the solution in general, the EDR as well, has allowed me to expand revenue, but more importantly, protect my clients in a way I have never been able to do before."
"The maintenance for Huntress Managed ITDR requires no maintenance on my end; it is self-reliant in that once it is set up, it does most of the heavy lifting, and you really just have to review alerts as it monitors for any issues."
"The initial setup was very easy."
"Implementing Huntress Managed ITDR has improved our business by allowing us to be more proactive with our security posture."
"I would definitely recommend Huntress Managed ITDR to other users because it is easy to use, and it does not provide too many false positives, which is very important, especially when you are dealing with a company the size that we are; we really need to focus on actionable alerts, and it is the best tool that we have found for protecting the Microsoft 365 environment."
"However, with Huntress Managed ITDR, we don't have to deal with those scenarios because they simply don't happen."
"The centralized management with the EDR and ITDR is beneficial."
 

Cons

"Carbon Black's support could be better."
"In the future, it would be great if they could provide endpoint management and the ADR solution together in this package."
"As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad."
"The product needs further maturity, with some improvements in the user interface."
"A downside of Huntress Managed ITDR is that some devices show they are not super compatible with the Defender for Endpoint integration."
"If anything, it's created more work, but that's because we're now seeing things that we weren't seeing before."
"More in-depth reporting could be beneficial for the solution."
"More in-depth reporting could be beneficial for the solution."
"In terms of room for improvement, I think they can expand the coverage beyond Microsoft 365."
"One challenge has been applying rules to staff only due to the option in the VPN rules where I can either deny all VPNs for the organization or do case-by-case exceptions, with no in-between."
"The product needs further maturity, with some improvements in the user interface."
 

Pricing and Cost Advice

"The price of this solution is inexpensive compare with others. The company went out of its way to provide us with a favorable discount. However, there is room for improving the current licensing model and the price of some of the fees. The model is complex and could be streamlined."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
12%
Comms Service Provider
10%
Manufacturing Company
5%
Computer Software Company
12%
Financial Services Firm
8%
Insurance Company
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
 

Questions from the Community

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What is your experience regarding pricing and costs for Huntress Managed ITDR?
My experience with pricing, setup costs, and licensing has been pretty good; we got a good rate and continue to receive declining buy prices. We're generally kept up to date by the account managers...
What needs improvement with Huntress Managed ITDR?
There are two things regarding Huntress Managed ITDR. If we have a client that only has M365 Business Standard, all of the MFA details just show as unknown. I think it's actually a Microsoft licens...
What is your primary use case for Huntress Managed ITDR?
The vast majority of our customers use M365 services, and ID theft is becoming a really prevalent threat. You can start protecting against that with conditional access policies, or take a solution ...
 

Also Known As

Carbon Black Cloud Managed Detection Deliver
No data available
 

Overview

 

Sample Customers

Coincheck, Mednax, Charles River, Chick-fil-A, Netflix, Domino's Pizza
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