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Arctic Wolf Managed Detection and Response vs Carbon Black Managed Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arctic Wolf Managed Detecti...
Ranking in Managed Detection and Response (MDR)
5th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
SOC as a Service (1st)
Carbon Black Managed Detect...
Ranking in Managed Detection and Response (MDR)
34th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Managed Detection and Response (MDR) category, the mindshare of Arctic Wolf Managed Detection and Response is 9.0%, down from 10.0% compared to the previous year. The mindshare of Carbon Black Managed Detection and Response is 0.7%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Kimberly Brock - PeerSpot reviewer
Real-time threat detection has improved with comprehensive asset scanning
The threat intelligence feature is expected to be a significant advantage. However, a section for software inventory and real-time comparison with current CVEs would be beneficial. One can review an inventory of assets being scanned, including a software inventory along with CVE updates based on a company's software subscriptions, would be a game changer.
Dejan Zecevic - PeerSpot reviewer
Easy to install, runs smoothly, and offers good performance
Carbon Black was sold to Broadcom, and VMware basically was the owner of the Carbon Black. Now Broadcom is the owner of VMware. As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can effectively manage the massive amounts of security data that we receive from various sources such as firewalls, switches, endpoints, and other log sources."
"Arctic Wolf is our eyes and ears 24/7 because we can't possibly watch all of our alerts. We may see all of these alerts, but our attention is distracted because we're working on other things."
"The agents give pretty good visibility into what is happening at the endpoint."
"After an easy onboarding, the monitoring started immediately."
"The solution works well for our team as it offers a hands-off approach, which we need."
"The asset scanning feature and the entire solution, especially their advanced threat protection recently released, are very effective."
"The tool's most valuable feature is its ease of implementation."
"Having quarterly meetings with the team to review the last 90 days and determine what if any changes need to be made."
"The greatest value of MDR involves the tests, reporting and alerts, so that we may respond immediately."
"The installation process is quick and easy."
"Carbon Black provides an overview of all our assets and their status."
"The valuable features are threat hunting, threat intelligence feeds, and it culls all the activities of the endpoint. Additionally, the ML and AI engines are really good."
 

Cons

"In the future, I would like to see a summary report."
"We need an easier way to audit and act on agents."
"The only frustrating aspect is the lack of support for Windows on ARM devices. We cannot fully secure these devices until they release an updated version of their agent software."
"I can't think of any specific features that they need to add at the moment. As long as they continue to develop new solutions to support different operating systems and technologies, we are satisfied with their service. We appreciate the effort they put into adding new features and functionality to their service and believe they are doing a great job in providing us with all the necessary tools and resources to stay secure."
"If you are not in the security field, this can be difficult to figure out from time to time."
"More integrations with various security tools to improve data ingestion would be beneficial."
"I would like to see them build the ability to co-sell an EDR platform, manage an EDR or manage the actual response, potentially from the issues that are coming up from the security risks."
"We get a lot of false alarms, but that's because they don't know our network in detail. I think that could be alleviated if we told them more about our network so they could create rules to skip some of those things."
"As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad."
"Carbon Black's support could be better."
"In the future, it would be great if they could provide endpoint management and the ADR solution together in this package."
 

Pricing and Cost Advice

"It is more expensive than CrowdStrike, but it also has more features. I don't remember the amount, but I do remember that it was on the higher side. I believe we have five sensors, and the sensors have a yearly cost. We don't have any additional costs, but I know that if we have more features, they will add to the cost."
"The pricing is pretty competitive."
"The pricing is fair."
"I rate the tool's pricing a nine out of ten."
"I find their pricing to be reasonable and competitive."
"The price of this solution is inexpensive compare with others. The company went out of its way to provide us with a favorable discount. However, there is room for improving the current licensing model and the price of some of the fees. The model is complex and could be streamlined."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
10%
Government
6%
Healthcare Company
6%
Computer Software Company
13%
Financial Services Firm
11%
Comms Service Provider
10%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Arctic Wolf Managed Detection and Response?
The agents give pretty good visibility into what is happening at the endpoint.
What is your experience regarding pricing and costs for Arctic Wolf Managed Detection and Response?
The pricing is okay and comparable to other solutions, with competitive pricing obtained for most options. We value the ease of use and hands-off approach.
What needs improvement with Arctic Wolf Managed Detection and Response?
The only frustrating aspect is the lack of support for Windows on ARM devices. We cannot fully secure these devices until they release an updated version of their agent software.
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Earn 20 points
 

Also Known As

Arctic Wolf AWN CyberSOC
Carbon Black Cloud Managed Detection Deliver
 

Overview

 

Sample Customers

Agero, Madison Memorial Hospital, DLZ, Howard LLP, City of Sparks
Coincheck, Mednax, Charles River, Chick-fil-A, Netflix, Domino's Pizza
Find out what your peers are saying about Arctic Wolf Managed Detection and Response vs. Carbon Black Managed Detection and Response and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.