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Arctic Wolf Managed Detection and Response vs Carbon Black Managed Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arctic Wolf Managed Detecti...
Ranking in Managed Detection and Response (MDR)
4th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
SOC as a Service (1st)
Carbon Black Managed Detect...
Ranking in Managed Detection and Response (MDR)
29th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Managed Detection and Response (MDR) category, the mindshare of Arctic Wolf Managed Detection and Response is 3.9%, down from 9.3% compared to the previous year. The mindshare of Carbon Black Managed Detection and Response is 1.3%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Arctic Wolf Managed Detection and Response3.9%
Carbon Black Managed Detection and Response1.3%
Other94.8%
Managed Detection and Response (MDR)
 

Featured Reviews

Dan Stepanukha - PeerSpot reviewer
Network Administrator at a real estate/law firm with 201-500 employees
Stays ahead of threats with fast alerts and improves compliance documentation for investor readiness
The best features Arctic Wolf Managed Detection and Response offers are its time sensitivity. It alerts us right away if an anomaly occurs. The time sensitivity helps our team by making our response faster in case it's an actual attack, which luckily hasn't happened yet. Speed is definitely one of the best features of Arctic Wolf Managed Detection and Response. The documentation is really good with Arctic Wolf Managed Detection and Response, making filling out our NIST and incident response really easy. Arctic Wolf Managed Detection and Response has positively impacted my organization as it's an added layer of security, which has been really good. It also helped us stay up to date with our security posture so we can work better with investors who require certain paperwork or security postures. Arctic Wolf Managed Detection and Response has helped with investor requirements by assisting us with incident response paperwork, providing a score for NIST 2.0 framework rating, and allowing us to easily fill out documentation for bigger investors like Merrill Lynch so we can continue to work with them.
JS
IT Security & Audit Compliance Analyst at Milwaukee City and County
It provides an overview of all our assets and their status.
We use Carbon Black for monitoring.  We haven't experienced any significant incidents, yet. So far, we've mostly been weeding out all the false positives.  Carbon Black provides an overview of all our assets and their status.  Carbon Black's support could be better.  I have used Carbon Black…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has provided just a little bit more peace of mind in terms of not having to be constantly on our toes and wondering if something is going on while we're trying to enjoy our weekends."
"Security protection is the best feature of this product."
"The tool's most valuable feature is its ease of implementation."
"Arctic Wolf Managed Detection and Response has impacted my organization positively by helping remove stress and saving time for my team."
"With Arctic Wolf AWN CyberSOC, they can save, in a lot of cases, hundreds of thousands of dollars by not hiring a security team."
"Arctic Wolf Managed Detection and Response helped secure our investor relationships, specifically with Merrill Lynch, which required us to document our security posture, and Arctic Wolf Managed Detection and Response made it really easy for that."
"The best features Arctic Wolf Managed Detection and Response offers include providing an up-to-date view of the vulnerabilities that exist in the network."
"Whenever there is a major thing like Exchange vulnerabilities, it scans our Exchange server for indicators of compromise. It then alerts us and points exactly where we need to go to check for ourselves if it is normal or not."
"The installation process is quick and easy."
"The greatest value of MDR involves the tests, reporting and alerts, so that we may respond immediately."
"Carbon Black provides an overview of all our assets and their status."
"I don't have to take care of this product; it's just working and that's it, and I don't have to think about anything."
"This is where Carbon Black has been phenomenal for us, it has detected many security concerns."
"The valuable features are threat hunting, threat intelligence feeds, and it culls all the activities of the endpoint. Additionally, the ML and AI engines are really good."
 

Cons

"I would like to see them build the ability to co-sell an EDR platform, manage an EDR or manage the actual response, potentially from the issues that are coming up from the security risks."
"I think Arctic Wolf Managed Detection and Response can be improved by addressing the high turnover with employees at the company, which made it hard to find a point person within the company to move transactions forward."
"The team felt that we were not happy with the speed and clarity of the alerts in that situation."
"I can't think of any specific features that they need to add at the moment. As long as they continue to develop new solutions to support different operating systems and technologies, we are satisfied with their service. We appreciate the effort they put into adding new features and functionality to their service and believe they are doing a great job in providing us with all the necessary tools and resources to stay secure."
"If you are not in the security field, this can be difficult to figure out from time to time."
"I think the response time could be improved."
"We get a lot of false alarms, but that's because they don't know our network in detail. I think that could be alleviated if we told them more about our network so they could create rules to skip some of those things."
"Some of the alerts or reports were not very easy to understand, and it took time to go through those, which was sometimes a little frustrating."
"Carbon Black's support could be better."
"In the future, it would be great if they could provide endpoint management and the ADR solution together in this package."
"As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad."
 

Pricing and Cost Advice

"The pricing is fair."
"I find their pricing to be reasonable and competitive."
"I rate the tool's pricing a nine out of ten."
"The pricing is pretty competitive."
"It is more expensive than CrowdStrike, but it also has more features. I don't remember the amount, but I do remember that it was on the higher side. I believe we have five sensors, and the sensors have a yearly cost. We don't have any additional costs, but I know that if we have more features, they will add to the cost."
"The price of this solution is inexpensive compare with others. The company went out of its way to provide us with a favorable discount. However, there is room for improving the current licensing model and the price of some of the fees. The model is complex and could be streamlined."
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
8%
Financial Services Firm
7%
Healthcare Company
6%
Comms Service Provider
15%
Construction Company
14%
Financial Services Firm
10%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise8
Large Enterprise2
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Arctic Wolf Managed Detection and Response?
My experience with pricing, setup cost, and licensing for Arctic Wolf Managed Detection and Response is that the pricing seemed to be fairly competitive compared to what was available, and they off...
What needs improvement with Arctic Wolf Managed Detection and Response?
I cannot think of anything regarding how Arctic Wolf Managed Detection and Response can be improved.
What is your primary use case for Arctic Wolf Managed Detection and Response?
My main use case for Arctic Wolf Managed Detection and Response is a 24/7 managed SOC. The native platform provided managed detection and response, along with log and telemetry ingestion capabiliti...
Ask a question
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Also Known As

Arctic Wolf AWN CyberSOC
Carbon Black Cloud Managed Detection Deliver
 

Overview

 

Sample Customers

Agero, Madison Memorial Hospital, DLZ, Howard LLP, City of Sparks
Coincheck, Mednax, Charles River, Chick-fil-A, Netflix, Domino's Pizza
Find out what your peers are saying about Arctic Wolf Managed Detection and Response vs. Carbon Black Managed Detection and Response and other solutions. Updated: June 2026.
900,838 professionals have used our research since 2012.